This is just a friendly reminder, in life you get what you paid for. Don't waste your time, money…read moreand energy going to those Big Box retailers, because you will never get great customer service like Dunn-Edwards. This is my second time coming back and I had the pleasure to work with Ms. Monica. The moment I entered the store she greeted me with a beautiful and pleasant smile, mind you, I never met her before. Right away she asked what type of paint I was looking for and I had also brought in a sample of the interior paint I needed. Within a short time she got me the right paint and the overall experience was excellent. Again, I don't mind paying a little more for high quality paint and above all it's a great value because in the end this quality paint last longer. Last, the store is super clean and organized and I am happy to spend my money here because I can assure you, no way, you will get this high level of customer service elsewhere. Again thank you Monica keep up the great work and I will continue to come to this store and recommend to my friends and family. Thanks for reading

I walked into Dunn-Edwards as a business owner looking to purchase paint. I left feeling dismissed,…read moreprejudged, and deeply disrespected--by the store manager. Cynthia asked whether I had an account. I said I might, but nothing came up when my phone number was checked. When I asked whether an account offered special pricing, she responded, "Yeah, but not for one time." I was standing there in my full company uniform. I run AMI Handyman Services LLC, serve the South Bay, and regularly purchase paint for my customers' projects. Yet instead of asking about my business or explaining the account options, she assumed I was a one-time customer. Even when she offered an application, she repeated that it was "not for one time." Why keep repeating that instead of giving a prospective business customer a respectful explanation of the requirements? I was asking how to establish an account. That should have been an opportunity to build a business relationship, and the way I was treated shut that opportunity down. As a dark-skinned customer, this interaction left me questioning whether my appearance influenced the treatment I received. I cannot know what motivated Cynthia's response, but I can describe its impact: I felt judged and unwelcome before anyone took the time to understand my business. Coming from a store manager, that is especially disappointing. Professionalism should begin with listening and treating people with basic respect. Dunn-Edwards, is this how you want prospective business customers welcomed? I would appreciate a response from district or corporate management addressing this interaction and explaining how business account inquiries are supposed to be handled.

Forget going to the big box stores for your painting needs, these guys have you covered here at the…read moresherwin William's store. We had to paint the interior and exterior of our home and required quite a bit of paint. We first started with the big box store and purchased paint. First of all, there simply arent enough paint reps for the customer needs and so there would be times when we would wait and there would only be one paint rep. Not only that, they just arent as knowledgeable as the experts in the sherwin William's store. In short, we spend a ton of money on paint that the big box store messed up and then we went to sherwin William's to get everything corrected. Marvin and ryan are amazing sherwin William's experts and they helped us not only fix the headache paint tragedy we suffered but they also helped us with other projects that we have been planning and working on. We still lost some money because of the big biz store fiasco and the mix ups that their reps caused but in the end we were able to renovate our home and it came out fine. In short, do it right the first time and go to the experts at the sherwin William's store. Thank you again marvin and ryan you guys are awesome.

Top quality service 5tar experience The staff at this…read morelocation are knowledgeable professional, prompt, and courteous. I visited this location with a particularly challenging, custom specialized paint request. The Professional that helped me was amazing. Her name is Scout. She analyzed the request that I presented she created a custom solution produced the paint and ensure that I had all the necessary tools to complete the job that I was working on all in a very short time. When you visit this location, ask for scout she is awesome at customer satisfaction and has a vast knowledge of her profession. She is a major asset to the company..

Yesterday the plan was to spackle a bunch of nail holes & touch-up the paint on the walls of the…read morecondo I'm selling. My contractor & a couple of his guys volunteered to give me a hand with this little job, since we were already doing some other work on site. We didn't want to drive the distance to Dunn Edwards to get a small amount of the exact original paint color so we figured we could match it close enough with Benjamin Moore. And we happened to be passing by Supreme Paint in Manhattan Beach. The bad news: when we got back to my condo we discovered we had been given the wrong paint color, not the color requested. And not only the wrong color but the wrong grade to boot. We had specified we didn't need top grade.....now it made sense why that 'lil can of paint cost 20 bucks. AND the paint store accidentally kept my contractor's color fan deck, which costs money to buy. I first (wrongly) blamed my contractor for screwing up this trip to the paint store, haha. The paint color we'd asked for was "Cotton Balls", an off-white. The color we received was pure white. My contractor was pissed. He said he'd go right over to the other Supreme Paint, a couple blocks from my condo in Redondo, and get the correct damn bunny balls paint color. He musta been thinking of Peter Cottontail.....or something..... I followed him down the driveway mumbling that I'd bust somebody's bunny balls with my broom handle if we didn't get the right color this time around. My little touch-up job was slowly turning into a wasted afternoon for all four of us. So that's how we ended up at this Supreme Paint location on PCH, hoping we could get them to tint our white paint to something close to Cotton bunny Balls. Here's what this store did for us: They took back our opened can of expensive white paint & gave us the right color in the right grade & even refunded some money. They called the Manhattan store & told them to look for, and hang on to, my contractor's paint color deck so he could pick it up. Ball's well that ends well. And it sure is refreshing when somebunny provides great customer service.

The paint is good however customer service is horrible. With other options available customer…read moreservice is even more important. Go to one of their other locations.

Jocelyn and Belén are excellent! They work together as a good team and always help me with all of…read moremy orders despite being really busy the majority of the time. And, they never make me wait for long to mix the paint and get it to the van.

I've been a longtime customer at the store for the past 25 years. Everybody has been so nice…read more But...They just hired a new manager she said she's been there for the past seven months. She has dark hair. I didn't catch her name, but she is very rude. When I walked in, she just seemed disgruntled and had attitude like she didn't wanna be there and she didn't want to help me. I said hey how are you doing? Thought I would be in cordial nice but she wasn't at all. She could care less just kind of ignored me anyway her vibe and temperament was very poor. Hopefully she doesn't last long there cause she's not good for customer relations. Bad Attitude!! After I bought my paint I said thank you and she didn't even say thank you back terrible Customer Service. I hope management gets rid of her.

As someone who has been watching woodworking videos online for a long time and just starting to get…read moreinto the hobby it was a great experience. The people are friendly and helpful, and it helped me feel less intimidated to ask about things. Some stuff to know for beginners like me. First if you're getting wood bring a measuring tape, they have some there too if you need. There is a finished lumber section in the back, lots of S4S lumber of different varieties that you can choose from. Theres a desk in that corner where you tell the people what you want and how to cut it. They give a couple free cuts with each purchase. For the long pieces that are standing up, you can ask for them to cut a piece and put the rest back, but only if the piece you put back is 8ft or longer. The 'B' means they charge by board foot. Its really easy to calculate, they have signs with the calculation, 'L' means they charge by the foot. For sheet goods like plywood, you park your car at a number in the back past the gate. Then you ask someone at one of the counters for what you want. You are also free to walk into the big warehouse outside the building in the back to look around at the sheet goods. You buy the plywood at one of the counters and tell them how you want it cut up. They'll give you a paper after you pay that you take to the booth in the back. You tell them what number you are parked at, then someone will go get the wood, cut it up, and deliver it to your car. Overall I'm really happy with the experience and am looking forward for a chance to go again. I managed to fit two 8.5ft long boards into my suv along with other various goods. It barely fit but now I'm excited to have lots of wood to work with.

I shop here occasionally as I am just a guy that does my own home projects…read more I am getting ready to build a new front porch on my house and went in to look at the composite deck options and get samples to bring home to the wife. The section where they have the decking displays was in complete disarray. There were boxes everywhere. No organization at all. I had a difficult time finding the samples and nobody at all paid any attention to me. I finally got the attention of someone to assist, but he seemed to be in a rush and I don't think I got all the samples I wanted. I then asked this person about a miter saw I was interested in and he seemed oblivious to what I was asking him. All I wanted to know was if they had a new one in the box available. All I saw was the floor display. He then just told me to ask someone at the desk. If I wanted service like this, I would just go to Home Depot!

I was very pleased with the honesty of the employees at Woods Ace Hardware. I left my wallet there…read morethat had some money in it, and they put it in a safe and had it available for me the following day. Kudos to them! In addition, their staff is always very helpful. I highly recommend this store!

The products are just what I need for home projects .Service can be improved, except for checkout…read more when looking for something I avoid approaching adolescent staff because it's awkward to interrupt them when they are on their phones. I doubt they are acquainting themselves with the store products and their location, it makes a bad impression. It's always a relief to see someone with grey hair to ask for help. Don't get me wrong , they are polite but usually baffled by my queries . This is a training issue. They need to approach customers and stay off their phones. If they can't answer then find someone who can without being asked. The old timers have a lot to teach. Please train these young people in customer service . It is training that will serve them a lifetime.

Jeff and his team were the best experience i have ever had with a painter !!…read moreprofessional efficient cost effective and immaculate they transformed my home and I smile just looking at the house now

Darrell and the team did a great job painting our house. After my usual painter gave me a super…read moreinflated bid I asked a few neighbors and one recommended All Pro Painting. Darrell came over and gave me a fair bid to paint the whole house plus a retaining wall, front door and a back unit. Pricing was all inclusive. I have him the paint samples and they did a good job. There was one misunderstanding as they painted a portion of a brick wall that was not supposed to be painted and Darrell had no issues correcting it and scraping it out. They have painted 3 or 4 houses in our neighborhood. They don't nickel-and-dime you. Just fair price and good service.

I love old school hardware stores where it's not too much space to cover. I thought the staff was…read morefriendly and knowledgeable. Yeah sometimes they get testy for a variety of reasons but I will accept it because they still know more than the people at the big box stores. I recommend Triangle Hardware!

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

Island Pro Painting did a great job for our small HOA in Sherman Oaks. From start to finish, we…read morewere impressed by the professionalism and great follow-through from the company. The communication was great and the workmanship was flawless. If you're looking for a painter, look no further. Island Pro Painting is who you need.

So happy with the work Island Pro Painting did. I had put command hooks up and they peeled my paint…read moreoff, and there was a crack in the drywall from the previous owners putting a nail in. Jeremiah showed up on time, protected all our furniture really well, prepped the area thoroughly, patched the crack and it looks perfect now. Really reasonably priced as well. Highly recommend.

The customer service at Torrance home depot is extremely good, the associates are the best workers…read morearound, and the management also do their best, however the regular associates are not appreciated and management have to much on their plate to care about the regular hard working associates, I put all the blame for this on corporate home depot in Atlanta Georgia, they say they treat their employees good but there actions say otherwise. They don't follow there own ethic rules, they preach it but don't do it. It's like sending a soldier to war with no armor or firearm.

I prefer Lowes over Home Depot. Lowes stores are cleaner and the parking lot is less chaotic. I…read morehave recently written how Lowes offers a no paper receipt option at checkout. This reduces trash and saves them money that can be passed on to the customer. However, HD sells small hickory wood logs to use in a smoker. Lowes only sells chunks. I dragged the 30 lbs. of wood to the register and went through the payment process. When I asked if there was a no receipt option, the person working there said, don't worry, it will give you one." I proceeded to throw it away in the trash can as I left. There is no need in most cases to produce a paper receipt. I have an account with HD, give me the electronic option there.