This is just a friendly reminder, in life you get what you paid for. Don't waste your time, money…read moreand energy going to those Big Box retailers, because you will never get great customer service like Dunn-Edwards. This is my second time coming back and I had the pleasure to work with Ms. Monica. The moment I entered the store she greeted me with a beautiful and pleasant smile, mind you, I never met her before. Right away she asked what type of paint I was looking for and I had also brought in a sample of the interior paint I needed. Within a short time she got me the right paint and the overall experience was excellent. Again, I don't mind paying a little more for high quality paint and above all it's a great value because in the end this quality paint last longer. Last, the store is super clean and organized and I am happy to spend my money here because I can assure you, no way, you will get this high level of customer service elsewhere. Again thank you Monica keep up the great work and I will continue to come to this store and recommend to my friends and family. Thanks for reading

I came in twice to first pick out colors/samples and then to purchase paint and was helped by Don…read moreboth times. The first time he noticed I needed help and was so kind and knowledgeable, offering me excellent color options, one in which I ended up picking. Then upon coming in to purchase the paint, he simplified choosing the type of paint we needed and matched it according to our needs and preferences. He is incredibly knowledgeable, efficient, respectful and kind. Would recommend everyone to purchase paint here and from Don!

Forget going to the big box stores for your painting needs, these guys have you covered here at the…read moresherwin William's store. We had to paint the interior and exterior of our home and required quite a bit of paint. We first started with the big box store and purchased paint. First of all, there simply arent enough paint reps for the customer needs and so there would be times when we would wait and there would only be one paint rep. Not only that, they just arent as knowledgeable as the experts in the sherwin William's store. In short, we spend a ton of money on paint that the big box store messed up and then we went to sherwin William's to get everything corrected. Marvin and ryan are amazing sherwin William's experts and they helped us not only fix the headache paint tragedy we suffered but they also helped us with other projects that we have been planning and working on. We still lost some money because of the big biz store fiasco and the mix ups that their reps caused but in the end we were able to renovate our home and it came out fine. In short, do it right the first time and go to the experts at the sherwin William's store. Thank you again marvin and ryan you guys are awesome.

Top quality service 5tar experience The staff at this…read morelocation are knowledgeable professional, prompt, and courteous. I visited this location with a particularly challenging, custom specialized paint request. The Professional that helped me was amazing. Her name is Scout. She analyzed the request that I presented she created a custom solution produced the paint and ensure that I had all the necessary tools to complete the job that I was working on all in a very short time. When you visit this location, ask for scout she is awesome at customer satisfaction and has a vast knowledge of her profession. She is a major asset to the company..

Yesterday the plan was to spackle a bunch of nail holes & touch-up the paint on the walls of the…read morecondo I'm selling. My contractor & a couple of his guys volunteered to give me a hand with this little job, since we were already doing some other work on site. We didn't want to drive the distance to Dunn Edwards to get a small amount of the exact original paint color so we figured we could match it close enough with Benjamin Moore. And we happened to be passing by Supreme Paint in Manhattan Beach. The bad news: when we got back to my condo we discovered we had been given the wrong paint color, not the color requested. And not only the wrong color but the wrong grade to boot. We had specified we didn't need top grade.....now it made sense why that 'lil can of paint cost 20 bucks. AND the paint store accidentally kept my contractor's color fan deck, which costs money to buy. I first (wrongly) blamed my contractor for screwing up this trip to the paint store, haha. The paint color we'd asked for was "Cotton Balls", an off-white. The color we received was pure white. My contractor was pissed. He said he'd go right over to the other Supreme Paint, a couple blocks from my condo in Redondo, and get the correct damn bunny balls paint color. He musta been thinking of Peter Cottontail.....or something..... I followed him down the driveway mumbling that I'd bust somebody's bunny balls with my broom handle if we didn't get the right color this time around. My little touch-up job was slowly turning into a wasted afternoon for all four of us. So that's how we ended up at this Supreme Paint location on PCH, hoping we could get them to tint our white paint to something close to Cotton bunny Balls. Here's what this store did for us: They took back our opened can of expensive white paint & gave us the right color in the right grade & even refunded some money. They called the Manhattan store & told them to look for, and hang on to, my contractor's paint color deck so he could pick it up. Ball's well that ends well. And it sure is refreshing when somebunny provides great customer service.

The paint is good however customer service is horrible. With other options available customer…read moreservice is even more important. Go to one of their other locations.

Jocelyn and Belén are excellent! They work together as a good team and always help me with all of…read moremy orders despite being really busy the majority of the time. And, they never make me wait for long to mix the paint and get it to the van.

I've been a longtime customer at the store for the past 25 years. Everybody has been so nice…read more But...They just hired a new manager she said she's been there for the past seven months. She has dark hair. I didn't catch her name, but she is very rude. When I walked in, she just seemed disgruntled and had attitude like she didn't wanna be there and she didn't want to help me. I said hey how are you doing? Thought I would be in cordial nice but she wasn't at all. She could care less just kind of ignored me anyway her vibe and temperament was very poor. Hopefully she doesn't last long there cause she's not good for customer relations. Bad Attitude!! After I bought my paint I said thank you and she didn't even say thank you back terrible Customer Service. I hope management gets rid of her.

As someone who has been watching woodworking videos online for a long time and just starting to get…read moreinto the hobby it was a great experience. The people are friendly and helpful, and it helped me feel less intimidated to ask about things. Some stuff to know for beginners like me. First if you're getting wood bring a measuring tape, they have some there too if you need. There is a finished lumber section in the back, lots of S4S lumber of different varieties that you can choose from. Theres a desk in that corner where you tell the people what you want and how to cut it. They give a couple free cuts with each purchase. For the long pieces that are standing up, you can ask for them to cut a piece and put the rest back, but only if the piece you put back is 8ft or longer. The 'B' means they charge by board foot. Its really easy to calculate, they have signs with the calculation, 'L' means they charge by the foot. For sheet goods like plywood, you park your car at a number in the back past the gate. Then you ask someone at one of the counters for what you want. You are also free to walk into the big warehouse outside the building in the back to look around at the sheet goods. You buy the plywood at one of the counters and tell them how you want it cut up. They'll give you a paper after you pay that you take to the booth in the back. You tell them what number you are parked at, then someone will go get the wood, cut it up, and deliver it to your car. Overall I'm really happy with the experience and am looking forward for a chance to go again. I managed to fit two 8.5ft long boards into my suv along with other various goods. It barely fit but now I'm excited to have lots of wood to work with.

I shop here occasionally as I am just a guy that does my own home projects…read more I am getting ready to build a new front porch on my house and went in to look at the composite deck options and get samples to bring home to the wife. The section where they have the decking displays was in complete disarray. There were boxes everywhere. No organization at all. I had a difficult time finding the samples and nobody at all paid any attention to me. I finally got the attention of someone to assist, but he seemed to be in a rush and I don't think I got all the samples I wanted. I then asked this person about a miter saw I was interested in and he seemed oblivious to what I was asking him. All I wanted to know was if they had a new one in the box available. All I saw was the floor display. He then just told me to ask someone at the desk. If I wanted service like this, I would just go to Home Depot!

I was very pleased with the honesty of the employees at Woods Ace Hardware. I left my wallet there…read morethat had some money in it, and they put it in a safe and had it available for me the following day. Kudos to them! In addition, their staff is always very helpful. I highly recommend this store!

The products are just what I need for home projects .Service can be improved, except for checkout…read more when looking for something I avoid approaching adolescent staff because it's awkward to interrupt them when they are on their phones. I doubt they are acquainting themselves with the store products and their location, it makes a bad impression. It's always a relief to see someone with grey hair to ask for help. Don't get me wrong , they are polite but usually baffled by my queries . This is a training issue. They need to approach customers and stay off their phones. If they can't answer then find someone who can without being asked. The old timers have a lot to teach. Please train these young people in customer service . It is training that will serve them a lifetime.

Jeff and his team were the best experience i have ever had with a painter !!…read moreprofessional efficient cost effective and immaculate they transformed my home and I smile just looking at the house now

Darrell and the team did a great job painting our house. After my usual painter gave me a super…read moreinflated bid I asked a few neighbors and one recommended All Pro Painting. Darrell came over and gave me a fair bid to paint the whole house plus a retaining wall, front door and a back unit. Pricing was all inclusive. I have him the paint samples and they did a good job. There was one misunderstanding as they painted a portion of a brick wall that was not supposed to be painted and Darrell had no issues correcting it and scraping it out. They have painted 3 or 4 houses in our neighborhood. They don't nickel-and-dime you. Just fair price and good service.

I love old school hardware stores where it's not too much space to cover. I thought the staff was…read morefriendly and knowledgeable. Yeah sometimes they get testy for a variety of reasons but I will accept it because they still know more than the people at the big box stores. I recommend Triangle Hardware!

Is there a better hardware store in Hermosa?? Nope! It looks small, but somehow they have…read moreeverything! I'm a huge fan! The customer service is top notch, they know their merchandise and were to find it! Triangle Hardware- Thank goodness we don't have to drive all the way to HD!

Island Pro Painting did a great job for our small HOA in Sherman Oaks. From start to finish, we…read morewere impressed by the professionalism and great follow-through from the company. The communication was great and the workmanship was flawless. If you're looking for a painter, look no further. Island Pro Painting is who you need.

Hired Island Pro Painting to paint a 3 bedroom house. Jeremiah was excellent in communication,…read moretiming and feedback. He advised of any issues that needed to be addressed (patching, drywall, etc.) Jeremiah and his crew were professional and kept the house neat and cleaning during the painting process. I am extremely happy with the end result, the cost as well as clean up at the end of the project. I choose Alabaster for the wall and white for the doors and trim. Five stars across the board, highly recommended and will definitely use Pro Island Painting for future projects.

I prefer Lowes over Home Depot. Lowes stores are cleaner and the parking lot is less chaotic. I…read morehave recently written how Lowes offers a no paper receipt option at checkout. This reduces trash and saves them money that can be passed on to the customer. However, HD sells small hickory wood logs to use in a smoker. Lowes only sells chunks. I dragged the 30 lbs. of wood to the register and went through the payment process. When I asked if there was a no receipt option, the person working there said, don't worry, it will give you one." I proceeded to throw it away in the trash can as I left. There is no need in most cases to produce a paper receipt. I have an account with HD, give me the electronic option there.

I am extremely disappointed with the level of customer service and the repeated logistical failures…read moreI experienced with this order. I placed the order approximately three weeks in advance of the requested delivery date. Two days before the scheduled delivery, I proactively contacted customer service to confirm the delivery window and make sure there would be no issues with the drop-off. Despite that, I subsequently received communication indicating that the delivery might arrive outside of the confirmed window. I immediately contacted customer service again and was assured that there should not be an issue. Shortly afterward, I received a call from the delivery driver stating that they were about to deliver the order--even though I had specifically indicated that the order could not be delivered at that time. From there, what should have been a simple logistics issue turned into approximately eight separate back-and-forth phone calls and four rescheduled delivery attempts. Each time, I was given assurances about what could be done to resolve the situation, only to have those commitments subsequently walked back or changed. Ultimately, the delivery was rescheduled to the exact day I needed the supplies on site. This created a significant disruption to my project and put my contractor's schedule at risk. The most frustrating aspect is that I did everything I reasonably could to prevent this situation. I placed the order well in advance and proactively contacted customer service before the delivery specifically to confirm that everything was in order. After all of these failures, the proposed resolution was to waive the $80 delivery fee and provide a $200 credit on an approximately $3,000 order. While I appreciate the gesture, it does not adequately address the amount of time, inconvenience, disruption, and frustration caused by the repeated failures in communication and logistics. This was not a single mistake--it was a series of preventable failures at multiple points in the process, compounded by inconsistent information from customer service and a lack of effective ownership of the problem. I should not have had to make approximately eight calls and repeatedly explain the same situation simply to get a delivery handled according to the arrangements that had already been made. By comparison, I had a significantly better experience with Lowe's, where their staff did a phenomenal job helping me locate and purchase the supplies I needed for immediate pickup. That allowed my contractor to stay on schedule and complete the work as planned. As someone who manages a business myself, I find this level of customer service unacceptable. If I or someone on my team handled a customer situation this way--particularly after the customer had proactively taken steps to prevent the problem--I would expect there to be serious accountability for the failure. This experience has completely undermined my confidence in your company. Unfortunately, based on the way this situation was handled from beginning to end, I will not be doing business with you again. The issue was not simply that the delivery went wrong; it was the repeated failure to communicate accurately, follow through on commitments, take ownership of the problem, and provide an effective solution when there were multiple opportunities to do so.