When no one else would even look at our pool, these guys had no issue coming out and assessing our plumping issues. It seems that most pool companies will not deal with any kind of plumbing problems or things going on under ground, so if you're dealing with leaks of any kind, you'll need a specialist like Leak Science. They pressure tested to figure out what was going on and were able to fix our underground pipes quickly and under budget. (That's right, they ended up charging less than they quoted when it was less work than they expected. Super honest.) Throughout the whole process they were very responsive, knowledgeable and easy to work with, from Ryan to Bo to Melinda at the main office. Just great folks. I would recommend them to anyone having pool leak issues. read more

They charged me over $700 to check my pool for leaks. They broke my pop up on the first step into the pool and refused to replace it. Now I will need to spend more money to replace it and it was fine. They said it looked fragile in the pictures I sent them! When they left, they "forgot" to turn my auto water fill back on. Overall, I was not impressed with this company and definitely not happy that I need to do a repair out of my pocket. I would say to others, look elsewhere. read more

Excellent job finding and fixing the leak in my pool. They were on time and very thorough. I highly recommend Leak Science.

I was losing hundreds of gallons of water every day and I knew the problem was my swimming pool system. Leak Science responded promptly to my call for help, found the problem and fixed it. It took some time and it wasn't cheap, but they did a fantastic job, and I thought the price was fair. Since the fix, my water usage has returned to normal. I'm a happy customer and would highly recommend them. read more

We were directed to Leak Science by our pool maintenance company to investigate an issue we were having. Setting the appointment with Melinda was a breeze and I received a quote with details on the different steps they would take to diagnose the problem. When the techs came to my house they were polite and considerate. Within a few minutes they found the problem that actually was not related to a leak as initially thought. I felt confident in their findings and they said they didn't need to perform the diagnostic testing. I know very little about pools and I feel anyone could have easily pushed the need for testing to rule anything else out. But Ryan at Leak Science was confident in the cause and didn't see a need to go through the time and expense of the diagnostic testing. I would recommend them to anyone who thinks they have a potential leak in their pool system. read more

Leak Science was very professional in the way they go about their business. They were very prompt in getting back to me, and com out to service the problem that i was having. Ryan was very thorough in checking all things out & through his diligence he found the problem. I would highly recommend this company if you have a leak with your pool. Harold Gordon read more

Honest, trustworthy, and efficient. They gave me a very fair quote and took care of the leak I had. 10/10 recommend.

Really good at detecting pool leaks, took a while, but, they got it! I highly recommend Leak Protection Services.

I had a pool leak. Ryan West diagnosed the problem & had his associate Chris do the repair. A perfectionist. Beautiful work. Can't thank them enough. Pricing fair too. Leak Science, LLC 515 E Carefree Hwy #165 Phoenix, AZ, 85085 (480) 258-0312 Ryan@leakscience.com www.leakscience.com read more

Leak Science has done many jobs for my pool company they are very reliable organized and professional. They do a fantastic job communicating with me on all jobs. Thank you to Ryan and his team! read more

Oh how I wish I could leave more than 5 stars!!! I hired Leak Science to fix a leaking pool pipe. Chris was assigned to the job and he went above and beyond to get the job done!! Chris made sure to communicate with me at every step and made sure I understood what was happening. I highly recommend this company! I hope to never need them again (because leaks suck) but if anything ever goes wrong again I know exactly who to call! A HUGE thank you to Chris & Ryan!!!! read more

Ryan with leak science was amazing! I can't recommend him enough! When I first contacted him about a leak in our pool, he came out the next day. Preformed a few tests and was able to detect where our leak was coming from. We had a massive crack in our pebble tech underwater. He drained our pool immediately so he could test for any another leaks within the plumbing. He was able to give excellent recommendations on someone who could fix our major crack with Shotcrete and additional pebble tec. Ryan was there every step of the way and made sure we had the best person to fix our issue even if it wasn't profiting him. Excellent communication throughout and affordable pricing. Such a great guy and amazing company. I'm so glad we found him! I highly recommend him to anyone! My pool is fixed, looks like new, and we were swimming in it within a little less then 2 weeks. Thank you! read more

Seeing puddles of spa water where it shouldn't be freaked me out... I was so worried I had a major leak on my hands! But Ryan and AJ were amazing. They went above and beyond to check everything out and make sure I was taken care of. I am so grateful for their care and expertise! read more

Owner came out and found the leak in my skimmer. Nice guy worked with us and does a great job

Thanks to Ryan and his outstanding, professional and conscientious crew, Bobby the Locater, Doug and Conner, the "fixers". They performed an outstanding job on our in ground spa during the first week of January 2024. In the Phoenix area, there seems to be a large amount of " leak detecters" operating But Leak Science LLC certainly outperformes the actual job of locating leaks and repairing them to a vastly higher standard. I highly recommend them. read more

Leak Science did a fantastic job identifying and repairing two large leaks in my diving pool. I was losing 3 inches of water a day. This was not an easy job. Communication was great throughout the project and the attention to detail was most appreciated noted (the before and after met my expectations) and the price and labor was reasonable. Would refer Ryan and his team to my friends and family if they had a pool leak. read more

These guys do a great job. We had a swimming pool leak under the deck. Our pool company set us up the these guy, who were able to pin point the leak exactly using their sound and camera equipment. Bobby found a second leak in the skimmer, which needed replacement, also. Once the leaks were found another team of Bo and Chris did the repairs, including the replacement of the skimmer. Their work was neat and done to perfection. The crew was friendly and explained what they were going to do prior to beginning. The whole process took two days and we would certainly recommend them again. The work was not cheap, but, their was a lot of labor involved. It looks great now read more

Leak Science is the best. They communicate clearly and are super professional. They truly cared about getting the job done right. They found and fixed all of the leaks in my pool (skimmer, waterfalls, and tee in the plumbing to my spa). My pool was a difficult puzzle to solve because of the number of leaks, but they stuck with it and solved everything. The work included jackhammering up the pool deck and recreating waterfall walls with tile. Everything looks amazing. read more

We just bought a house and the pump was blowing bubbles out into the pool so my pool guy (Good Neighbor Pool Service) recommended we call Ryan at Leak Science. He came out a couple days later to see what was going on and said he would need to do a pressure test but likely the suction line pipes were cracking. They came out a few days later and did the pressure test, confirmed what he thought, the old ABS pipes were brittle and cracking, thus losing suction and sucking air into the pump. At the same time, we were discussing adding a dedicated suction line for the pool vacuum so we don't have to keep taking it in and out of the skimmer. Adding this alone was going to be too expensive as we had already put a lot of money into the new house, but Ryan gave us a great price on fixing the old suction line and adding a new dedicated line at the same time while they already had everything dug up. They had to remove our paver pool deck and dig a new trench to replace the skimmer, suction line, and add a 2nd suction line. Bo was who did most of the work and he meticulously took pictures of our pavers before he started to remove them. When he put everything back together, you can't even tell they had ever been removed. I was expecting a bunch of broken pavers and everything to be uneven when they were done but it looks like no one had ever touched it. Whoever did the pebble patch work around the new suction line was also amazing, you can't even tell the dedicated suction line was newly added, it blends right in like it was always there. All this work was done in one week, leaving us full use of the pool the weekend before and the weekend after. They were great! Hopefully we'll never have to use them again (because who wants their pool to leak), but if we do have another leak, they will be the first people I call! read more

Ryan and Chris did an amazing job finding and repairing a leak that we must have had for years! I always felt there was an issue but could never find the source because it was not visible from the ground. We only discovered that there was an issue when we were digging in the yard and hit water. Actually, If you are buying a home with a pool, the test is well worth the money! Fast responsive and right to the point. While I "hope" I never have to call them again, I'm keeping this number handy! read more

You must be reading this because you want to find a leak detection company. Well I suggest you stop here and call Ryan with leak science. I have worked with multiple companies in the valley with multiple houses and none were as honest and knowledgeable as Leak Science. Ryan will not waste your time or money. He's prompt and quick. He is excellent with communication both in returning calls and responding to concerns in a way that makes sense and gives direction on options for you to take. I will only call Ryan for any such issues in the future. read more

Called Leak Science about two different challenges, one pool, the other a house leak. Turns out neither would be appropriately dealt with by Leak Science. Instead Ryan West directed me to a company to address one of the issues and followed up to make sure all was well. The other challenge will be helped by another category of professional he recommended. Anyone can and will identify themselves as wrong for the job. It takes a caring professional to point toward a better avenue to fix a problem. read more

Leak science came out and were unprofessional . Blew up our phone at 6:30am after we told not to because we work late. They fixed the leak and removed the pool light when doing so and never came out to put the light back in. Instead they told us to do it ourselves . We never received an invoice and then they threatened us with a Lein for $400. Reputable businesses provide an invoice for payment. read more

My husband and I had Leak Science come out to inspect our pool pop ups last month when we were buying our first home. Ryan and his colleague came out promptly and were very up front and honest about what would be involved in diving our pool. Ultimately, after looking at the pool, Ryan recommended we try a home "bucket test" to see if the pool was leaking instead of diving the pool (warning us that this can get costly). They also inspected a crack in the pool surface to make sure it wasn't leaking, and in the end didn't even charge us for the visit. I really appreciated Ryan's honesty and for suggesting a solution to our problem that saved us money. Honesty is priceless these days!! Thank you, Ryan and the Leak Science team, we will definitely be calling you for any other pool services in the future. read more

Great customer service, great response, & great work! When I first called the company and explained my problem, with my pool pump, I set up an appointment for him to come out. Ryan promised to be here between 10 and 12, but closer to 10. First of all, I was surprised he was able to come out so quickly. Second, to be provided a 2 hour window as opposed to the standard 4 hour window was a pleasant surprise. On the day of the appointment, Ryan called at 10:05 to say he got tied up with his previous job but would be to my house shortly. I appreciated the heads up and customer service. Ryan was quickly able to pinpoint the main leak problem as well as point out some additional problems he uncovered. He fixed the issue and I'm very happy with the service. His price was very reasonable and what he quoted me. I highly recommend him over any other leak company. He's very knowledgeable, courteous, and professional. I have a tendency to support small local businesses over chains and Ryan/ Leak Science fits the bill! read more

They came out and found our leak. Three weeks later somebody came out and repaired it. Beau was great at the repair. You can not even see where he broke up the decking. I would definitely recommend them. read more

These guys were great. Thought I had a leak in the suction line, turns out I needed some o-rings replaced in some valves. Honest people here, would use them again in a heartbeat. Thanks Ryan! read more

I hate giving 5 starts when they didn't find a leak but I'm confident they know more about leaks than I do. Solid customer service, response time was prompt and the cost was below the other quotes I received. Will definitely recommend and use them again. read more

Ryan fixed my insidious leak without any hidden surprises. I had a leak in my pool that went beyond the capabilities of my local pool cleaning service. I needed a professional. Before visiting, Ryan explained the diagnosis process, and some common scenarios for the cost and effort for each, depending on if the leak is easy or harder to find. Ryan was able to find a disconnected pipe connecting the chlorine tablet reservoir with the pool. Since I had recently converted to salt-water, I had the pipe stopped, which was more economical as Ryan suggested. He also walked me through the repairs that needed to be done on the deck as a result of the excavation needed, which was super helpful when talking to deck repair companies. Thank-you Ryan for helping us out on a frustrating problem and I now know who to call if I have any more issues. read more

We reached out to them and the owner was not feeling well. He was honest to tell me so and told me to find someone else during the covin19 peried. read more

5 stars? No way! 50,000 stars is more like it!!! Where do I start? What a great group of guys that spent 2 full days at my house fixing a leak and then putting everything back perfectly as though they were never here! There are no words to describe how thankful I am for all of you! Tears of joy knowing my water bill will finally be normal. Thank you thank you thank you. I highly recommend this company and I am blown away with their service. read more

Showed up early! Called first to ask if that was ok. He spent hours in my pool diligently checking each possible leak site. They found a leak in the pump, but are not positive that is the entire problem so they are doing a test to see how much water we are loosing before moving to the next stage of testing the pop ups. Which I appreciate. We are still working with them and will post an update upon completion, but so far so good. read more

These guys suck, Ryan charged way to much.the work was sub par. I would stay away from these losers.

We had a number of leaks in the plumbing to our separate spa and pool that were caused by the roots of our sissoo tree. They found and repaired a leak 2 yrs ago but new leaks occurred. Bobby (amazing man) returned and remembered us from his previous visit. He found 2 leaks in the spa and one in the filler line to the pool. Bo Seymour came to install a whole new filler box and line to avoid tearing up our deck. He carefully removed three terra-cotta tiles without breaking them and did the whole job himself. He was an incredibly skilled, pleasant, and efficient worker. Bobby and Bo both worked on the spa and took care of the leaks, but there was still a very slow leak. (This would have been impossible to find until the other leaks were fixed.) Ryan stuck with us and sent Bobby back out at no charge which detected a tiny crack in the wall beside a return line that he was able to patch. We needed to bypass one of the of the leaks by rerouting the return with a plumbing job. Ryan arranged for JMax plumbing to do the job and they, too, were great and were done in about 3 hours after lots of planning and coordination. All of this was done without major excavation under our patio and deck and for very reasonable rates. This was a complex problem that required lots of discussion and planning. Leak Science strives to fix problems with little disruption to existing landscape and hardscape. They stuck with me until the problems were solved. I highly recommend them. The only casualty was the sisoo tree that caused all of the problems. Walt K read more

We had a pool leak and live on a well. We couldn't continue to waste water filling the pool due to the leak. We contacted Leak Science and Ryan came out the next day. He was professional, efficient and quickly fixed the problem. Not to mention, the price was great. We would definitely recommend this company for your leak problems and will use again in the future if needed. Vince M. read more

I could not be happier with my experience with Leak Science! We purchased a cheap flip last year and have had to do more to it that we expected (of course). We thought we were out of the woods until we discovered that we definitely had a pool leak. I was bracing myself for a pain in the butt experience with a price tag to match. I couldn't have been more wrong. Initially, I had an appointment with a different company to come check for the leak, but they felt they were treating me like a number and not at all a priority - the appointment was 3 weeks out! So, while I was waiting, I got anxious and called Ryan at Leak Science and had an appointment within a week. He came out and told me what he thought the problem was and was honest with me about what he thought the problem would be - all ABS piping (50 year old pool) and possibly a crack below the skimmer box. My heart sank as I began to imagine the scope of this job and how bad it would be. My mind went to my wife being right for not wanting a pool and the possibility that we would just have to get rid of it (not that that option is cheap...). Then Ryan gave me an estimate. He also told me that he could add a dedicated vacuum line and an auto-fill so I wouldn't have to keep filling it with my hose all summer. Those add-ons, plus the complete re-plumbing of the pool, would cost me 1/3 of what I was bracing myself for! Plus, they could do it in just days! The project itself was a big deal. Chris, Bobby, and Bo worked their tails off. We were approaching it being too hot to drain the pool, so they bumped up the project schedule and even worked on a Sunday. I swear the guys worked a 15 hour day once or twice! All of the guys are nice and professional and great at explaining what they are doing and why. I never felt like I didn't know what was happening. They were fairly quiet, even when digging and busting up concrete. What's great is that they don't subcontract out the finish work or anything - the team does demo, leak fixes, and all the finish work to wrap things up. Let me tell you, my pool looks amazing, works better than ever, and my pump and filter now actually hold a charge! I can run the skimmer and the vacuum at the same time, too! I'm so incredibly happy with the work they did. If I'm forced to list negatives, the only ones are that they left a little trash behind (not much - I honestly don't care. I've had other contractors who did less leave far more trash behind) and the "cooldeck" texture isn't perfect (the color match is, though!). I hope I never need them again, but I am 100% certain that if I ever have leak issues again, Leak Science will be the ONLY company I contact. I recommend them to everyone who has pool leak issues without hesitation! read more

Our pool company identified a potential issue in our pool system and recommended Leak Science to diagnose it. Scheduling was super easy and Ryan was great to work with. He identified an undetected issue and worked with our regular pool company to help them troubleshoot it. Fantastic service that I would eagerly recommend to anyone- super-competent, friendly, and a pleasure to work with. read more

Leak Science was able to find and fix our leak within 3 days. The other company we worked with was unable to do that in 3 months. They are prompt, reasonably priced and will get the job done correctly. Ryan and Beau both went above and beyond. If you value your time and money, choose Leak Science. read more

Professional, fast, high quality work. We had Ryan and the Leak Science crew come out and find the leak in our pool that was causing us to loose a ton of water. We told Ryan that we suspected that the leak might be within the pop-up water supply lines. They ran through their testing, and sure enough, found the leak in between two pop ups underneath the pool (of course). Since a repair was needed, we contracted Leak Science to perform the work - we were scheduled in the same week. They were able to cut out a hole in the pool directly above the leak, cut out the PVC T-joint that had cracked, repair the line, and patch the pool. The patch is barely noticeable - we had an older pebble surface, so I knew getting a 100% match was going to be impossible, but it is very close. Oh, and they did use high quality PVC repair parts - all glued joints, none of the o-ring sealed joints that might leak down the road. Since they needed to cut a hole in the pool, pinpointing the location is obviously key, and they absolutely nailed the spot. Also wanted to point out that they had great communication, worked fast, made us feel like we were their most important customer, and had good pricing. A solid 5 stars. read more

Ryan is very knowledgeable about water systems. He was able to diagnose a valve problem on my very large pond system. He fixed it quickly and came back later to check that all was working correctly. He is an easy person to talk to very accommodating a problem solver. The price was fair and less then I expected. read more