This company is horrible. Do not give them your money. Do not let them touch your house. All those…read moregreat 5-star reviews from several years ago were under the company's previous owner. The current owner, Brian, doesn't care if his company's repair job is done correctly or fixes the issue they were paid to fix. We hired Foundation Worx to add support under a hallway in our home. The job was done incorrectly, creating a large bulge in our bedroom floor and causing substantial drywall damage. I emailed Brian immediately and received no response. After calling the company a couple times, they finally sent out a salesman who doubled down on the improper repair and claimed there was no need to make any adjustments or corrections. We hired a structural engineer who confirmed the job didn't resolve our hallway issue and actually made it worse. We sent a Right To Repair letter certified mail to Brian, which he was supposed to respond to within 30 days. Brian did not respond. After waiting over seven weeks for a response that never came, I emailed Brian again and asked for a refund, as our house experienced significant further damage while we were jumping through these hoops trying to get a resolution from Foundation Worx. Brian finally responded but only offered to repair their project, 6+ months after they broke our house. This repair should have been offered to us immediately. As we could not trust Foundation Worx to repair our home properly or in a timely manner, we paid another company to do it. I requested a refund from Brian multiple times and this request was ignored. Save yourself the nightmare we went through and hire another company.

This is my first yelp review ever and I'm doing so because apparently this company or at least the…read morewoman who answers the phone, says they don't do what their business says they do! I have a leak of some kind in the lowest level of my townhouse. A room I rarely used except to store things I have figured out what to do with. Sometime last summer with all the hard rains I ended up with a leak in the back corner. I didn't know about it for months but my HOA, who won't touch anything foundation, did send someone out and with some basic testing found a spot on the outside which correlates to where the water comes inside. Since I didn't discover the problem for months there is some mold on the baseboards and edges of the carpet. I called Foundation Worx to get an estimate and explained the issue. The woman who answered the phone first told me that they couldn't do anything until the mold was taken care of! REALLY! I questioned that since if repairs are done inside before the foundation repairs are done and then we get heavy rain, I end up with new inside damage to be repaired. I repeated that I wasn't asking them to repair the inside, I wanted an estimate on fixing wherever the leak is on the outside. That's when she told me that because my townhouse was on a slab they couldn't do the repair because they would have to dig down. I'm not foundation expert but I don't see how it's possible to fix any foundation issue without digging down to see/fix that area of the foundation! Looking at other reviews where people paid deposits upfront and their people never showed - I'm glad they refused me. Stay away from this group!