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    Knoble Engineering

    4.5 (6 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Knoble Engineering

    Structural engineering project consultation

    Structural drawing

    Structural inspection

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    1 year ago

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    6 months ago

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    3 years ago

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    3 years ago

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    2 years ago

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    I hired AquaGuard to fix basement flooding. A salesperson came out, assessed the situation, and…read moreconfidently told me a sump pump and drainage system would solve my problem. I signed the contract and made my first payment on 6/25/2026. The installation was done on 7/14/2026. The very next day, my basement flooded -- the exact same way it did before the install. Nothing changed. I paid over $6,000 for a system that did absolutely nothing to fix the issue it was sold to fix. On top of that, the sump pump is defective. It beeps every time it rains. A technician who eventually came out confirmed two things: (1) the sump pump did not fix my flooding problem, and (2) the beeping is not normal behavior -- it indicates a faulty pump. That was three weeks ago. No one has come to replace or repair the defective pump. My basement still floods as if nothing was ever installed. Getting anyone on the phone is a nightmare. It took 5-6 voicemails and multiple escalations just to get a technician scheduled, and even then it was 2-3 weeks out. No one from the company has taken ownership of the mistake, offered any restitution, or proposed a path forward. Every interaction has been dismissive and painful. I spent over $6,000 on a solution that doesn't work, installed by a company that won't return my calls. Stay away!

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    **1 star -- Do not hire this company.**…read more I hired AquaGuard to fix basement flooding. A salesperson came out, assessed the situation, and confidently told me a sump pump and drainage system would solve my problem. I signed the contract and made my first payment on 6/25/2026. The installation was done on 7/14/2026. The very next day, my basement flooded -- the exact same way it did before the install. Nothing changed. I paid over $6,000 for a system that did absolutely nothing to fix the issue it was sold to fix. On top of that, the sump pump is defective. It beeps every time it rains. A technician who eventually came out confirmed two things: (1) the sump pump did not fix my flooding problem, and (2) the beeping is not normal behavior -- it indicates a faulty pump. That was three weeks ago. No one has come to replace or repair the defective pump. My basement still floods as if nothing was ever installed. Getting anyone on the phone is a nightmare. It took 5-6 voicemails and multiple escalations just to get a technician scheduled, and even then it was 2-3 weeks out. No one from the company has taken ownership of the mistake, offered any restitution, or proposed a path forward. Every interaction has been dismissive and painful. I spent over $6,000 on a solution that doesn't work, installed by a company that won't return my calls. Stay away!

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    We had a great experience with the company, Jonathan the Consultant and Sam the on job manager were…read moregreat to work with, the work looks great!

    We paid $10,000 for our crawlspace to be encapsulated in 2023. I would think the key aspect of…read morekeeping the crawlspace dry is the dehumidifier. The one this company installed in 2023 quit working in 2024 after the one year warranty expired and I had to pay $1,000 to have another one installed. March 2025 the dehumidifier quit again. I called and they sent a technician out here and he said the company no longer uses those dehumidifiers. He inferred that they are of substandard quality and if I purchased another it would be quite expensive. He checked the dehumidifier and said my electrical outlet had switched it off. So, I paid an electrician to replace the outlet with one that doesn't automatically switch off. The dehumidifier continued to quit working. So, I asked an HVAC company to come and check it out. He said the dehumidifier is fills with water and cuts off because it isn't draining properly. He emptied it out and said it hadn't been correctly installed. He said it needed a condensation pump and the tubing needed to be replaced. I tried to reach someone at Crawlspaces and More and for weeks never received a return call. I finally received an email from Jim and he said he would come out and make sure the dehumidifier was on and charge me $200. I told them to forget it. I called a reputable company and they installed a very nice dehumidifier and replaced the door to my crawlspace. Ours was wood and rotted because it was decades old. They said Crawlspaces and More should have replaced it to thoroughly encapsulate the crawlspace. The new company installed a custom fit door that is air tight and sealed. I would not recommend Crawlspaces and More.

    Knoble Engineering - structuralengineers - Updated August 2026

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