I am leaving this feedback specifically for a helpful and wonderful customer service demonstrated…read moreby an employee called Davila. I came in contact with other representatives in the store, who were unfortunately not willing to go the extra mile. Davila not only was helpful but was caring! Thank you!

I stood at the counter directly in front of a pharmacy employee for 10 minutes without them even…read moregreeting me or knowledgeIng me. When I asked if I was at the correct window she rudely answered by saying she will be with me in a minute. Waited another five and decided this wasn't worth my time. Worst customer service an incredibly rude staff. Do not go here unless you got a lot of time to waste. By the way, went to H-E-B across the street. Got what I needed for significantly lower price. Walgreens 4081 N Mays St, Round Rock, TX 78665. 2:30 pm 10/20

Results Weight Loss and Med Spa is incredibly convenient in downtown Buda, TX. My appointments…read morestart right on time. The team personalizes and addresses my concerns with affordable solutions. It was a simple process after my in-house virtual doctors visit to start on Semaglutide. The first week I lost close to 7lbs. After adding exercise to my routine, I've consistently reached my fitness goals. I'm glad I started ahead of the holiday season. I'm happiest when I prioritize my self -care, so I've had a facial and laser treatment too. Definity looking forward to my next relaxing treatment.

What a treat! I had laser treatment to help ring in 2023. Best service ever. They were very…read moreprofessional and explained the treatment process. Will definitely return. Thank you Kelly Reyes.

I called this pharmacy to ask a question about one of my prescriptions. Someone picked up, did not…read morespeak, and placed me on hold. After a while of listening to hold music, the phone rang again, and I was unceremoniously placed back on hold without anyone speaking to me. This happened 8 TIMES IN A ROW before someone finally came on the line. So basically, I sat on hold for 30 minutes just to ask a question that took 30 seconds to answer.

Farhana took my passport photo and was extremely helpful!!! Great employee. Every other Walgreens I…read morewent to could not help me.

Horrible customer service ! Had a pharmacy question but Christian the sales associate was so rude I…read moream taking my business elsewhere. Waited to speak to manager for awhile so I just hung up . Hire ppl that wanna work !

Booked vaccine appointment several days in advance- which made no difference in expediency. OMG!…read moreThe entire store seemed short staffed. There were 3 people ahead of me who had been waiting more than 30 minutes. Unsure if they had appointments. Only 1 cashier who was challenged by more than simple tasks, but executed some of those well. Seems like they need staff who speak Spanish based on the clients and communication challenges I saw today. The drive thru window seemed to suck up staff time with numerous problems but staff were kind to everyone. However this caused everyone to have to wait. There were announcements about staff needed for customer service in various Departments. As I left there were customers waiting at the checkout counter nearest the door and no cashier was there. His store is in a busy area just off the interstate so possibly need more staff at lunchtime?

Negative reviews on this business are unwarranted. Although Walgreens in general is not perfect no…read morestore is. The pharmacy at this store has gotten me out of many binds on prescriptions from my home delivery pharmacy. Grow up and stop whining.

Ms Malia and Manager Rebecca are amazing. I wish all were as cool and nice as Pharmacist Malia…read more Best pharmacy ever. Kenny Garcia

Pharmacy staff is rude and unprofessional over the phone. This is why I go to heb. At least there…read morethey actually care and aren't miserable like the people who work here.

Simply the worst Walgreens. Customer service sucks. You will end up leaving in a bad mood no matter…read morewhat you do there. I will continue to drive out of my way for better service. AVOID the 2650 Ranch Rd 620 location at all costs. You have been warned. I'm sure this location will get a lot of bad reviews since many neighbors feel the same way I do about this location. We will simply boycott until customer service improves.

Ann, the Pharmacist, is amazing! You can tell she really cares about you as a person, not just a…read morecustomer. She has always gone above and beyond and deserves a 5 star shout out!! Thank you, Ann!!

The pharmacy employees @ this location have been top-tier but a super shout out to the team working…read morethis evening. Thank you so much. You guys are amazing. I appreciate your help. you are all stars.

usually don't waste my time leaving reviews, but after what I've been through two days in a row at…read morethis pharmacy, I feel like I have no choice. If they won't hear me in person, then I'll make sure I'm heard here. This experience was not just frustrating -- it was exhausting, humiliating, and disrespectful of my time, health, and basic needs. I went to pick up my prescription on my lunch break -- which is the only real meal I get in my day -- because I needed my medication to feel better and function. Instead of helping me, the staff gave me attitude for a mistake they made, wasted over 20 minutes of my time, and then told me I'd still need to wait longer while they "check with my doctor." Why even have the prescription in the first place if you're not going to fill it? So not only did I miss my lunch, but I also left without my medication. My time clearly meant nothing to them. The attitude, the lack of urgency, the dismissiveness -- it felt like, "Let's just get rid of you, we don't care." That's how they treat people here. And it didn't end there. I was so frustrated I called Walgreens online support afterward. Same story. They acted like they cared, said I'd get a call back -- nothing. I called again around 9 PM, sat on the phone until about 9:20, only to be told they "can't escalate" because they close at 9. So why was I even on the line with them? Why waste my time again just to tell me it's too late? So here I am -- needing to take my medication before bed because otherwise I'll wake up dizzy and sick -- and I still don't have it. I even called another pharmacy to see if they could help, but they didn't have it in stock. All of this chaos was caused by Walgreens' mistakes, but I'm the one who had to pay for it. I'm the one who had to be "understanding" while they dismissed me, wasted my time, ruined my day, and left me without the medication I need to function. What hurts most is that Walgreens used to stand for something. I trusted this company. I even once wanted to work here because of its history and values. But after this? It's clear Walgreens isn't about people anymore. It's about profit, shortcuts, and pretending to care while patients suffer. The Round Rock pharmacy team at store #799 has been careless, unhelpful, and completely unprofessional. And corporate support wasn't any better. Walgreens failed me on every level today -- as a customer, as a patient, and as a human being. At this point, I finally understand why people are switching to CVS.

I don't like leaving low-star reviews unless things are really atrocious. This one is almost there…read more It's actually a two and a half star review, but I honestly can't bring myself to round it up to three. It's not that this is a terrible Walgreens. I'm truly glad it was there because my girlfriend needed something over the counter in a hurry late one night and they were still open. But when you drive up 15 minutes before closing and the exterior and entrance lighting makes you think it's already closed, that's kind of off-putting. Seriously, I almost didn't go in because there are already signs half blocking the door. But yet they were in fact open. Also when you walk in trying to make a quick purchase knowing the store employees want to get out of there on time, and they are unhelpful in locating an item quickly, that's off-putting. I think one of the problems is that they're trying to run this store with too few staff In a busy area of town on two major arterials. Add to that that that it's kind of hard to access the business coming northbound on Grand Avenue, and you get the picture I'd rather be anywhere else. And to think I passed up a more convenient CVS for this. C'mon Walgreens! Whatever happened to your Good To Great legendary image? Not recommended.

As far as sales go... if you coupon this is a good Walgreen's.. it's always kept tidy and the items…read moreI am using coupons on are in stock 9/10. When the lines get long they are quick to open a second register and I truly appreciate that. Sometimes.. I even catch a clearance item or two.

AMAZING customer service! I came here after 3 stops at CVS…read morefor passport pictures that all failed. Their photography center employee was super helpful plus bilingual! He was speedy in taking my 18 mo picture he commented it would take like 30 minutes which was no problem ( technology takes it time) he ended up not taking long at all! He also did show me the picture system approval before printing and also a digital copy for the same price as CVS

I am giving this Walgreen's a 4 star off customer service alone... there's always someone that…read morehelps me in this store. They are always kind, and take time to assist me with no rush. I choose not to coupon here much, bc there tends to be lots of out of stocks (hooray for yall) but the customer service is still great

I have been coming to this Walgreens for 18 years. They are so nice and friendly and very…read moreknowledgeable of all the products. The cashier Elizabeth has been there forever and she is so nice and friendly. I wish all the cashiers at all the Walgreens were as nice as Elizabeth, she makes everybody's day. The pharmacy here is really good. I get all my prescriptions filled at this pharmacy.