Betty was very knowledgeable and patient. She listened to my questions and helped me find what I needed. I will definitely come back.

They always have what I need. I came to grab some tools to make myself look presentable for the upcoming week. They provide me the service I need every single time. It was about to close and people are running in that store but if you get in there before the hour, you're good to go however I would be respectful to the time of them wanting to get off very soon so know what you want. Get in and get out. read more

Wigs & Beauty - Wigs Near Me - Pflugerville, Texas

My experience here is always great! Everything that I need, they seem to always have. 100% recommend. read more

I looked at their website and was amazed at how much product they carried, so I had to go check it out. Wow. They have so many cute wigs! I saw at least 6 I wanted to try on, being pretty sure they would work. But no....they won't let you try any full wigs on (because of Covid). I just can't justify to myself buying a wig that I can't try on knowing the store policy is no returns on wigs. How do they sell any? Plus. ... covid restrictions have been lifted by the government. The customer service was friendly and very helpful. I'll be back when they change the "try on" policy. Maybe they could implement a by appointment only for full wig try ons. I'm sure it gobbles up a lot of employee time. read more

I've been here on two occasions and I had a good experience both times. This is a large beauty supply store with haircare products, real & synthetic hair and accessories for days. I came here on my first trip looking for crochet locs-- they had a variety of lengths and colors and the staff was very friendly and helpful; it was a successful trip. On my second trip I brought my oldest who loves rocking different hairstyles-- she was able to find everything she was looking for. It's now our go to beauty supply store. Fyi-- they don't do refunds, they give store credit. read more

Great place, great employees, great prices! I drive a long way to shop here. They always have everything I need in stock. Never disappointed! read more

I had a fantastic experience here. Tiffany truly is the wig whisperer, thank you so much for spending so much time going through every single wig in the store to find me the most perfect honey blonde. read more

Wigs & Beauty - Wigs Near Me - Pflugerville, Texas

My experience here was okay. I was preparing for my very special day. My graduation and needed a wig like ASAP. Went in the variety was great. But definitely up there in price. The wigs are behind a counter (must be an Austin thing) so it's hard to see the price. Since I only really needed the wig for graduation I didn't want to spend too much but ended up doing just that. The cheapest wig I was able to see was $50. I've been to a ton of wig places and I've never seen that before. I've seen wigs as low as $20. Even though I was offered help pretty quickly. I felt very rushed. It was just us too. The lady would tap her fingers on the counter while I looked at wigs. When I wasn't sure on the color she insisted that was the one I wanted. Didn't offer any help whatsoever when I asked for advice. They're not letting us try on wigs at this time so the least they can do is let me make sure I'm 100% happy with my purchase. Especially since wigs are final sale. And they even take the wig to the register. What is up with that? You guys don't trust your customers? Is it really that bad here? I'm very new to this area. But I'm sure Houston is way worse and we're at least able to take our wig to the register ourselves and they're on display for us to touch and actually see the prices for them. read more

Bought 2 bags of 10 inch Pure Remy for $39.99 each After driving off realized I forgot something. Stopped at the next shopping center beauty shop same exact Pure Remy 10 in for $24!!!!! Makes no sense Buyer beware Shop around first read more

The lady that helped me was very helpful! First time I buy a wig and The lady that helped me was super nice and patient. they have a lot of different styles I felt like I was in heaven! I'm definitely coming back for more!Anyways I wish I asked for the lady's name. She was amazing, thank you! read more

Wigs & Beauty - My hair is short and green, this is the wig I bought! Thank you! I love it! - Wigs Near Me - Pflugerville, Texas

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I like this hair store because they sale a lot of stuff and has everything that I need. The hair store is clean and organized. The prices can be high depending on what you get. It's not always easy to find what I'm looking for because they have a lot to choose from. It's not usually easy getting help quickly because they have only one knowledgeable person working. Today the store was busy and a lot of people had questions, lol. I stood in line for at least ten minutes before I was checked out. They need to have more knowledgeable associates that walk the floor and ask people do they need assistance. read more

They were SO helpful and friendly in helping me find extensions for my wedding hair! The nice girl behind the counter took the time to help me match my hair color and it turned out perfect. They had so many colors I was amazed! And my hair has multiple tones so I was afraid I wouldn't find the perfect match but we did. These are 18" human hair extensions. I will go back if I ever need anything again!! read more

Wigs & Beauty - Wigs Near Me - Pflugerville, Texas

I foremost would like to say that I am deeply hurt. I am so so hurt. I don't understand how people don't get the simple concepts of customer service. How to treat your guest with respect. How to understand your guest and always put them first. "Guest are always right." (Even if they aren't). My family and I always shop at WIGS AND BEAUTY IN PFLUGERVILLE to get our lashes and edge control (Edge booster to be exact.) Today after sweating out my kitchen (aka. Edges) I decided to drive on down to WIGS AND BEAUTY. When I got there, I got the original combo, "my number 3 lashes and small travel size edge booster". I purchased my items, went home and attempted to apply my edge control. When I opened it, it looked pure white (supposed to be clear) with white balls in it. If you wear edge control you know this happens when it has been exposed to air too long. I politely drove back up to WIGS AND BEAUTY and ask the owner (or whatever position he is, I will have a picture attached) if I was able to switch it out. He began to tell me "you didn't buy that from here", "ours don't look like that", "I need proof that you bought it" (and I remind you, I spoke to this man and asked him many questions minutes ago when I made the purchase) and he continued to plead that I was not there. He asked me for my receipt and I told him that I wasn't given one. I told him that I paid credit and my signed receipt should be in the stack and he said "I don't know how long ago that was so I will not go through the stack." He then said "well who checked you out" and the lady that checked me out was not out there, so I explained her to him and he said she's on break and I would have to wait till she came back. So, that is exactly what I did. I continued to wait and he continued to think of trials and tribulations to put me through so that I could feel like boo boo the fool. My older sister finally came and asked what was taking me so long and he explained the same thing to her. Meanwhile, there are several guest standing around, watching this ignorance. He then said he would need to watch the VIDEO CAMERAS to prove that I was there for this $2.99 edge booster. I waited, we all waited. Finally they found me on the camera making a purchase, and he said "you didn't buy the item!" Then the video carries along and you see a red tube of edge booster in my hand and me successfully making the purchase. He finally then allowed me to switch out the product but told me that next time I would need the receipt. I would have recorded this whole experience but I was too busy sobbing because I don't understand why people don't have a desire to treat people right. Especially when you are receiving business. Yes, like many people said in the store "it's only $2.99" I definitely get it, but these hair stores need to understand that you have to actually care about your guest. You can't just win $300.00 off me (knowing the hair don't cost that much) and then treat your customers wrong. I stayed to prove a point and show his other guest how he was making me feel. I was embarrassed, humiliated, and hurt. These hair stores are exploiting the Black dollar and its times up. I would also like to add that me being a regular there, (the Black woman) (pictured below)that always checks me out (when I buy the same items) didn't even vouch for me. Watching me upset and frustrated. Now, I didn't assume she would vouch for me because she was black, but because I know she knows me, and my sisters and what we get. If you are ever in town and need some lashes or a quick wig, think twice about going to THE WIGS AND BEAUTY IN PFLUGERVILLE. They lack customer service, they have no loyalty for their regulars or new customers and most of all they are greedy. You lost my dollas for a $2.99 item, couldn't be me. read more

They seriously cheated me out of $6. I took an item in to return today, and they didn't even give me credit for it on my purchase. It's $6, so I won't sweat it, but it backs up another post about them trying to cheat you. I'll never return. Not ever. I'll continue to use Amazon as I usually do. They sell the same haircare products for less without the drive all the way to Pflugerville. read more

I always find what I want. If I don't, I just need to ask a worker and they locate it immediately. They have EVERYTHING and at great prices. I drive past a few hair stores just to come to this location as I know they item I need is most likely in stock. read more

Very disappointed. I spend at least $150 a month in this store. They recognize me when I come. I purchased a ponytail for my daughter and she decided that she didn't want to try it. It was in original packaging, untouched with tags. As a frequent shopper, I simply asked to exchange for something that I would wear as the one that I purchased was for my 10 year old. I did not want a dime back, and would never even considered asking. The representative was unwilling to even consider. She did not even look at the ponytail and pointed to the sign. I understand policies and absolutely understand why they are in place. However, satisfied customers are invaluable, and conversely, dissatisfied customers can be detrimental. Hopefully this will be read by prospective customers. I will NEVER shop here again. NEVER! read more

I went in to exchange a bag of hair I purchased from wigs n beauty three days ago (I grabbed the wrong color). So I go in today and the price of the hair increased by $7. In three days. The workers go on to explain that it was an error or something in the system and explain to me that I have a total. After an exchange. Pretty fucking odd and annoying right???? Then the cashier was quick to blame another coworker for the error because apparently it was in the system incorrectly. WHICH I SHOULDNT BE RESPONSIBLE FOR! Don't shop here, they A/C don't work anyways. read more

I don't know why this place has such low reviews? It's literally like a mall when you walk in. They have everything you need. Never had a problem with the staff . I used to drive 30min just to get here even though there was a different beauty supply across the street from where I lived. read more

I Should Never Feel As Though I'm Being Watched When I Enter A Store Without Anything But A Card, Phone, and Keys But That's Exactly What Was Happening She "Owner" Literally Followed Every Black Person Through The Store It Got So Annoying She Asked 3 Times Did I Need Help In Which I replied No I Was So Frustrated I Walked Out! Everybody Does Not Steal Geesh! read more

I would not recommend going to that store because they trying to cheat you out of dollars by having the monitor for the register up very high where you cannot see it they tell you that they're charging you one price the been on the monitor if you can actually see it it's another and when you correct them on that they get very offended and they're the ones that are actually cheating you out of dollars here and there so when you go there just make sure that you ask to see the monitor or be checked out at the monitor with the register where you could actually do it so that they cannot try and take a dollar off this and you know an added you know to their to their pockets read more

They have a lot of cool stuff here. I mainly go for makeup. The staff is kind of rude and always thinks I'm stealing even tho I go all the time. It's a little awkward but I love all the stuff so much I keep going back lol read more

I don't go to Pflugerville that often but I try and stop by this store when I'm in the area. I like that there's a pretty broad range of stuff and I usually find what I'm looking for. If not, I ask the manager and she's nice enough to find or order the item for me! read more

I love that they have a plethora of all types of brands and varieties of hair! There are so many different choices for hair products.

Yesterday I came in and wanted to check the place out because I was in the area. They have a wide selection of products available like I was looking for the Aztec Secret Clay mask and was surprised to find it here because it's a popular product. The only annoying thing was that the line for the register was long but other than that I found what I needed. read more

This was a horrifying experience, to say the least. The manager at this store falsely accused my daughter of something she didn't do. She embarrassed my minor for more than 40 minutes while my minor waited for me to come to the store. She made several derogatory and degrading comments towards my daughter and myself. I'm beyond disappointed and extremely saddened by the whole situation. I never wanted my child to be a victim of racial profiling. The store manager also repeatedly showed the video of my minor to many other customers, even though she was aware that my daughter was a minor, and the angle of the camera was from a back view, entirely. The store manager would not even let the video play all the way through, she kept stopping the video on the part she wanted to stop it at. Which unfairly didn't show the entire situation. As we were leaving the store manager made the comment "they never change". read more

They have a decent selection but DO NOT BUY their ponytails unless you're sure it works for you. Even if you don't use it they will assume you did and not allow you to exchange it for something that better suits your needs. Don't waste you money. read more

I called here and asked if they sold tape extensions. The girl who answered the phone said, yes, and I even asked for a color choice, and she said they had some in that color. So I drove over there and walked in - they had a big selection so I asked if I could be directed to the tape extensions. The girl replies, "We don't have them." Me - "Uhhh, I called and specifically asked if you did and you said yes." Cashier replies nastily - "No, you said clip in extensions" with a dirty look. Uh, no I didn't. No "Well, I'm sorry, I must have heard you wrong," or nothing even remotely nice or professional. Tape and clip in sound nothing alike. Open up your ears and lose the b$&@*y attitude. An ounce of customer service skills would go a long way. read more

I have been to Wigs & Beauty in Pflugerville, Texas, and my opinion is that they need more helpers on the floor. They day I was there only one worker was on the floor and the other Asian ladies were so busy collecting $$ they forgot about customer on the floor. Get more black helpers since 85% of your customers are black. read more