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    Divinely Designed Wigs

    5.0 (1 review)
    Open 11:00 am - 5:30 pm
    Updated 3 weeks ago

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    2 years ago

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    Acquanetta W.

    Thank you for choosing us to bring you a new stylish wig.

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    Hat World

    Hat World

    (2 reviews)

    The allure of this business is their selection of quality hats and embroidery equipment capable of…read moreturning out really good work. DONT FALL FOR IT. First visit: dealt with new mgr that took over the store following impropriety problems. Second visit: another new manager saying that prior manager was fired for same. Third visit- ANOTHER new mgr, previous manager fired for same and accused of taking product orders-ours included! We have dealt with numerous people at managers level at LIDS corporate office trying to get a refund and find out what has happened to our proprietary artwork files and company hats. NOT ONE of the 5 people we have dealt with at LIDS has even followed up with us or tried to make this right. Huge waste of time and money and real concerns about our company product showing up who knows where. This company has real problems and is clearly not able to fix them.

    So my last review was for my first and original order from Lids/Hat World at Lakeline. There were…read moretwo new employees who took over the store to "fix it" from other employees. We will just call them employee #1 and employee #2 J. Originally Employee #1 and Employee #2 were amazing and my first group order was done very well and I was happy. I made a second order (early July '15) with some adjustments (puffy vs. flat embroidery) within days of picking up my first order. This again was a group/bulk order and I was pleased with my original service and with placing this new order (except the price went way up for reasons unknown). BTW I had to "set up" an account in the store-gave all of my info, our business, etc- both times as they seemed to have lost my first account. The process took about 4-6 weeks for my second order mostly due to me having to have my logo readjusted for thread count "puffy/3D". When I dropped of the last file with the 3D logo I was told that by Employee #2 he would call me -probably in a week- to let me know all of these hats had been embroidered. I was working/traveling so when I hadn't heard within two weeks I called the store. New Employee #3 answered the phone and said employee #2 was out (for a few days) and no one knew anything about my order. Employee #2 did call me back and explained that employee #1 had quit and my order was missing and there was some "allegedly" this and that about employee # 1 and what had happened with my already purchased, ordered, and my company logo hats were gone. I was also told there was video tape of how/why my hats were gone and asked if I would even cooperate in prosecution and cooperate with the store in them going after the so called "alleged thief". Also, I was told that I was over charged by employee #1 and that the Regional manager would call me and credit my card as well as make a new order of all the hats (total 14). He even photographed my receipt to help in the process. Since we were starting all over I added a minor change to my logo....which took approx 2 weeks. During which time I had been in touch via text with employee #2. When this minor change was digitized I texted employee #2 and received no answer. I called the store and ANTOHER NEW employee said Employee #1 and Employee #2 were gone and they have no history of any of my orders. Darn good thing that I am persistent and I keep all my receipts. I called the corporate office today and spent hours on the phone with them going over all of this and according to them the local store did an in house order instead of one they could see which means more calls/digging. Also, apparently who I was told by Employee #2 that was a regional manager who was going to help me out with the over charge, explain how they were chasing down the "alleged thief", etc, does not exist-nor does this title in their company. So I am giving them a week to resolve at the corporate level and give me my money back...so I can start over with a new vendor as at this point I don't want them to have access to my logo/file or do my hats. A long Rant...but I feel better and now you know that this is NOT the STORE to trust your company logo/information with or spend money with!

    Cavender's Boot City - Josh Boot expert Customer Support

    Cavender's Boot City

    (115 reviews)

    $$

    Every time I go to Cavender's Boot City, the song, "I wanna be a cowgirl plays in my head." Since…read moreI was lucky enough to find one casual top I was looking for, why not try to find another item I have been seeking also, i.e., satin western shirt with the shirt pockets with ivory translucent snap buttons and sleeves that have fringe jetting out the bottom portion of the sleeve. I wanted the western shirt to scream I am the Delores version of Tammy Wynette, country girl diva and don't mess with me. First, let me say Cavender's is a huge, cavernous building with a plethora of items for men and women ranging from western clothing to boots and jewelry. I walked up and down the isles looking for that ideal western top. I saw sweatshirts, coats, vests, and jackets with fringe but no fringe shirts. I felt like a cowgirl with a gun and holster on my hip. I saw my first salesperson and I said, "Howdy partner, do you know where I can find me a women's western shirt?" Why not snap into your country sounding voice, when you are in a western store? He said, "No, let me get the woman sales repr." Obviously, my imaginary gun and holster did not evoke fear where I was quickly ushered to a rounder of fringe western tops to choose from. The female sales associate came out to help me, but she said she was not sure if they had fringe western tops and helped me to look around. There were a number of western designers to choose from like Wrangler and Scully. To my surprise, western prices have escalated since I bought my western boots. Unfortunately, I did not score my western satin fringe top but it was entertaining to peruse the store. Some days you get 100% of what you want, somedays 50% and somedays 0%. I was at 50/50, so I cut my losses and headed home. That western top would be great for a western-themed party, or to add to a fashion-forward look. I will continue my search.

    Oh WOW! What an amazing western store. So happy I stopped here first. I had a list of places I was…read moregoing to shop at today for the perfect outfit, and man, this place did not disappoint. First I walked around the store to see and get a feel for everything. Then I walked back around and started grabbing clothes in my size. I also grabbed a pair of boots too. And I know I got a great price as I had already done some research on boots and prices. Really hard to find boots that I liked for under $250.00 Today I found boots way under that price. Not only did I get 1 outfit and boots. I got a second outfit and the boots look great with that second outfit as well. The store is set up with men's wear on the left. And women's wear on the right, because women are always right. Store is very large, super organized. Very clean. They do have mannequins that are dressed, so you can see how some outfits will look together. So much inventory in this store. Lots of hats, belts, boots, dresses, jeans, button down shirts, t-shirts. and even a baby and kids area. A lot of their clothes are priced high. For example a women's belt was $65.00 but it's real leather and a lot of craftsmen ship went into making it. After trying everything on, I went to the cashier where she was just finishing up with another customer. She asked if anyone helped me, I said no. Thinking back, I didn't really see any employees interacting with customers. She checked all my clothes for the security tags that she had to remove. On the pin pad facing me it was asking if I wanted to sign up for discounts. And I did. Later I got a text message saying my next in store purchase will be 10% off. Really happy with what I got. I can't wait to wear it out. Parking lot is big. I got there right when they opened, so the lot was empty. But an hour and half of being inside, I walked out and the lot was full! All pick up trucks. If that's not hard to believe.

    Divinely Designed Wigs - wigs - Updated May 2026

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