My go to laundromat. However, I went few times at night and the lady that works there is rude and not helpful at all. I needed some help with the card machine and had to figure out myself since she clearly didn't want to help! I will be going from now on on Sunday when Madeline is there. She is always on top of things and helpful. I see that she keeps the place very clean as well and that's important! read more

I gave a decent amount of stars because this is the place I always go to. It's spacious, all their machines are always working & aside from the detergent machine always being out of order they're otherwise a good place. I do have one issue I encountered this weekend. I did a drop off and had them wash my clothes. When I picked my clothes up one of my bags had wet detergent all over it...now that's unacceptable. They had my cat's bed outside of plastic and this detergent got all over my cats bed as if she doesn't deserve a dry, clean bed smh and I had to re-wash the bed! By the way did I tell you it was still wet and had detergent all over it? The second pic is after re-washing after here washed and I didn't even add soap! There was so much soap in that wash. Now I've done 1 drop off before so maybe this was just a one off. The staff needs to make sure any surface they're placing our clean clothes we paid to get clean, is dry and clean before putting out bags on it. The lady upfront was kind, my issue isn't with her, she might not even been the person they placed the bag (she's older and I doubt she did) but I should've gotten some money back or something. I didn't ask her because I figured you know what, I'll re-wash it smh spend more money I shouldn't have to spend and time I didn't have...that's why I got these washed. So please make sure your employees are mindful of my situation when they are washing and placing people laundry they pay for to be cleaned. Thanks read more

Laundry Haven - Dry Cleaning Near Me - Woodhaven, New York

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Machines are OK, place is clean but.....Witnessed the owner coming in and treating the worker horribly! She was such a nice woman and she was clearly embarrassed! I was embarrassed for her! That is no way to treat your employees! Shame on you! Makes me not want to come back! read more

Laundry Haven is a Jem! We've been coming here for a little over a year now for several different reasons so I'll start with Madeline she's just one of the most amazing people I've had the pleasure knowing since moving to Ny back in 09!!! And Ro is just as wonderful and amazing as her sister!!! Secondly The place is always and we can honestly say always CLEAN!! I can honestly say that we have found such a fantastic place to bring our business! Also we tell our neighbors about you guys as well! Let's hope they will come and see what we are talking about! Thank you so very much read more

Best Laundomat & Dry Cleaners in NYC ! This place is Very clean and extremely clean. They have free parking out front and snack machines that make doing your own laundry a treat. read more

I'm updating my prior review. I will like to thank the management of this laundromat for their professionalism. They listened to my concerns and implemented strict social distancing measures to protect all of their customers. They are requiring everyone to wear masks upon entering. I will continue to frequent this laundromat because it it spacious, clean, and opened 24/7! read more

I brought in my winter coat Monday. When I came to pick it up Friday it was ruined. Dirtier than when I brought it in and the lining is destroyed. Looks like it was put through the washing machine. When I asked for a refund I was refused. I was told to come back Monday when the manager is in. When I came in this morning (Monday) I was given the runaround yet again. My coat is still with them as I am awaiting my refund. read more

Have heard good things about the inside and cleanliness of this laundry Matt. I can only attest to the pick up and drop off service which is 5 STARS. It's easy to schedule a pick up and they contact you right away, the clothes come back clean, smelling wonderful and everything is packaged neatly and tidy. The cost is fair considering the added services and It is well worth It. Especially in these times where going outside, and doing laundry isn't something available to everyone. Great job serving the community. read more

My favorite place where I do my laundry.. they are so nice and the whole place is clean! they gave me a free donut on a Tuesday :)

It's big and clean, but I hate the card system they use to pay. I get it... it's supposed to be modern and easier than quarters. IF THEY WORKED! I can't tell you how many machines dont work when you enter the card 50 times. Then the employees will try with a metro card to get the card to work. Even then once my clothes were loaded and the machine didn't start so I had to move my clothes to another machine. Talk about inconvenience.. And for dryers you have to keep entering it for every 8 minutes. So it takes me 20 minutes to get it to work, which eliminates the "benefits" vs quarters which would take me less than a minute to start. I like Laundry Haven, but the whole card paying system makes me so frustrated that it's not even worth going there anymore. Plus you have to pay $1 for a card. read more

I'll have to say goodbye to this place , after trying and trying I'm still very very unhappy Besides the NO WATER in the rinsing cycle , I'm tired of my white clothes coming yellow from the dryer , they go in whiter and looking cleaner then the way they look by the time I'm done , I use the medium cycle not the high on the dryer and my whites still come out looking yellowish looking like they're burned , my clothes come out looking like they haven't been washed , no water in the rinsing cycle I myself have to keep adding water and many other issues , yeah the place is nice and big but so what ??? I don't go there to hang out I go there to wash my clothes and you guys are not cheap either your washers are quite pricy I wouldn't mind the price if my clothes were cleaned properly without me getting stressed out so it's best I ho back where I came from. Yeah the other place is smaller and not fancy looking but st least my clothes are cleaned My socks look yellow not white so does my towels and my blanket comes out of the washing machine with all that gross stuff on it WTF ???? I hope you could tell in the pictures read more

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I left the neighborhood for quite sometime and recently went to visit family that still lives a few blocks away from Laundry Haven . As I passed by I saw the change right away from the outside . The building was upgraded and beautified giving the neighborhood a nicer appearance. I did do my laundry and was pleased with the cleanliness of the place and how organized it was again. Unfortunately I won't visit as often as I did but I am happy this place was given a new life again for the Woodhaven Residents . Keep up the good work! read more

I do all my laundry here for my Facial business. Very convenient parking lot snacks and great customer service. The staff is always nice and it is kept very clean as well as the bathrooms. Come try them today you will not be disappointed ! read more

Laundry Haven - Instagram - Dry Cleaning Near Me - Woodhaven, New York

After hearing the laundromat was under new management, I gave them another chance. As you enter the parking lot you can already tell it's been upgraded. I had the opportunity to speak to the owners Alfredo and Charles. They were very friendly and professional. All the machines were updated and take the reloadable card which is convenient when you don't have cash handy! The place is clean, Wifi password is posted up for your convenience, and the whole experience was a complete 180 from the last time. I definitely recommend to give these guys a try and if you've been here prior to them owning it's worth giving them a second chance! read more

This laundry mat is the best ! i was so pleased with my experience. I will definitely go again and recommend it to my friends and family!

I drove from colorado i went to many laundromats on my drive to NY my last stop in NY I did my wash at laundry haven i never seen a place so clean and staff so helpful and friendly like this one if i live here or ever come back this is the place i would go GREAT JOB TO THE STAFF read more

I like to come to a store, that is clean the workers are kind and nice people. But in the summer the ac is off all the time no matter what day or hour is always off. Today July 8th the temperature is 85 outside but inside the store is super hot because of the steam that emanates from the dryer machines. The hot inside the store is unbearable read more

I like that place because it's big and clean. However I noticed lately that there is no warm water in the laundromat. Even when you choose the hot water program on the machines, it's still cold. There is no difference between the cold, warm or hot washing program. I think there's a problem because even in the bathroom when you turn on the warm water it's stays cold. Otherwise I do like this place. Hopefully they can solve the water temperature problem. So I can wash my sheets with hot water. read more

From bottom of the barrel to a place you can eat your dinner comfortably, but don't do that because it's a laundromat and you're supposed to wash your clothes there only. I stopped going back but every once in a while I would bring something to clean and each time the place has been clean, air conditioned, machines available and generally has been a good experience since the change of management. I commend the good changes and wish this place the best. read more

The machines are very expensive The employees and customers don't wear masks!!!! I will not be doing laundry here again read more

Be careful! All your clothes will have yellow stains once you leave the Laundry. We tried twice and yes! It is either the washing machine or the dryer but all our clothes now have big yellow stains all over! It is AWFUL! AWFUL! AWFUL! We went to wash instead all our clothes got Stained! read more

This review is a little old, since my review the laundromat has completely changed. It looks different on the outside, I'm not sure about the inside. There's completely different staff and owner. The owner reached out to me and wrote me the nicest email after looking at my review and offering a chance to fix past mistakes that wasn't even his fault. I think everybody should give this place a chance although I don't live in the neighborhood anymore so it wouldn't really work for me. Either way, I'm almost certain that anybody is better than the last owner of this establishment read more

Worst place ever. Super expensive, double what you would normally pay for any machine in any neighborhood and they barely work to add insult to injury. read more

I appreciate that they take their business seriously. I was having trouble reaching them regarding a laundry pickup but they have since resolved the issue and I am very happy they are assisting with our laundry again. Thank you for correcting the issue! read more

This place has recently been renovated,and it looks great. Not only is it open 24/7,but I've been coming here for years and I always drop my clothes off and I always get all my clothes back. (Which is not the case in many places).It is a cash place which I wish they had an option to pay card so I can write off my laundry on my taxes. Over all my clothes always smell clean and if I need specific instructions such as not drying an item,they follow directions. There is an option to rent parking space there that's a plus since it's really heard to find parking in this area. They always have some romantic music playing like Julio Iglesias and that always brings me great memories. Won't stop coming here until I have my own washer and dryer in my house :) read more

They have online website. I reserved a time and got 2 confirmations, one by email and a text. I waited and waited and no one came. When I called they said they won't service my area. I said I got 2 confirmations. She said they are automatic and I should have called. Maybe they should check their orders and call back if you don't do that area. .. maybe fix your website. Very frustrating! read more

I know. I KNOW. A year later and I'm still going to this place with my truckloads of dirty laundry. I almost want to open up my own 24hr laundromat just so I'd know there's at least one good one in the neighborhood but then I'd be the living embodiment of the Asian stereotype. Anyway, I'm here again at Haven Laundromat and why I'm still goggle-eyed at the number of out-of-order machines is beyond me. I guess I am just ridiculously naive about expecting business owners to fix/maintain/provide their customers with the services and products they're paying for. Like working washers and dryers. Today (May 3, 2016), 10 out of 44 washers and 15 out of 48 dryers (that's 22.7% and 31.25% respectively for all you numbers people) are unavailable. At the moment, it's not at all busy so there's no competition for machines. Unlike last week when some lady freaked out on me because I inadvertently used "her" washer (#21, in case you're looking for a fight and need to cut someone). I'd be ok with this place shutting down for 24 hours while they got their shit together. Seriously, Haven, can you just get all your machines up to par so I don't have to fight crazy laundry bitches? Fix the card readers too while you're at it. Also, the ATM is out of service today. Get cash for your laundry card before you come in for your weekly frustration. read more

First things first, I love how clean this place is! Washers and dryers work great and it's 24 hrs! I will definitely be back. Best laundry mat around! Thanks laundry haven! read more

Glad to see I am not the only person shocked that they raised their prices during a pandemic. From $2.90 to $3.45 to wash a small load. I left a message for Joey/Charles as per the posted complaint sign and no one ever called me back. Honestly, the business should have postponed the price raises until after people were able to go back to work. All of the "goodwill" they garnered with the aesthetic updates is totally wiped out. Oh and they've definitely raised the prices in the past 3 years (sorry, but I don't believe that manager response to Ann R's review is entirely accurate). The price for a small wash was NOT $2.90 when I first moved here 5 years ago. read more

I started going when they Opened! Clean, great washers & Dryers. Owners Always there. Almost to good to be true! Within a few years the place was a Disaster with a Capital D!! Washers not working dryers not drying. And some really Filthy dirty Disgusting clothes being washed there and they would not run the washer again to clean it out with ammonia. I would drop off my laundry. By the last time I went there and was Finally fed up. They Lost my laundry and gave it to someone else. I was standing there with 3 other people. And They could not find anyones laundry! They found a bag, opened it and it had someone's else name but my clothes. Then they still wanted to charge me! The owners were away on Vacation and the several employees there were actually Not Employees at all except 1. She called her family or something to come help her. 5 men were behind the counter and Clueless as to what to do. No one spoke English there and in general English was Definitely not a first language. What a shame! They were so good in the beginning. read more

New owner yelled at me aggressively loud. Found to be utterly rude and unprofessional when asked a simple question.

I used to have a 1 star review because the business was absolute garbage. BUT, with the new management, this business has improved greatly. They've fixed all the driers that were out of service and added like 8 new tv's which is incredible. Inside is much cleaner and useless items taking up space were removed. Aesthetically the business is looking up. P.S. It looks like they might be putting shrubs outside or something and that would be pretty cool. read more

I've been coming here for a while now and I was considering going to a new laundry mat because the conditions were really bad. But recently it came under new management. It has really improved a lot they did a total renovation. The new one is friendly and there to help when there is an issue. The machines are finally all working! The tvs were all updated so it's great now to sit there while doing laundry! I'm very happy with the improvements. Thank god because I was literally a few days from going else where! Also the parking is a great feature and the drop off service is quick read more

I finally found an awesome place to do my laundry! Not only is it exceptionally clean but the washers and dryers do a great job! The bathroom is also very clean. I will continue to come back here. Thank you laundry haven! read more

This place is horrible, machines always down, hot water not working, drying no longer free, employees are rude, Bathroom is locked. Best to stay away read more

This place should named "Excuses The Laundromat". This Is the most worthless laundrymat in all of queens. One day they tell you there us no good water pressure when washing with hot water. then they tell you there is terrible water pressure when washing with cold water. The staff barely understands English let alone speaks it very well. this place Is shit. if you want to wash laundry go to any other laundromat than this one. you will save yourself the aggravation and the want to destroy one of their shitty machines.if possible i'd rate this place negative 10 stars. read more

Great place! Amazing machines good prices and friendly staff! Parking is great. This place has really improved in the coming weeks. New added large TVs is a bonus. Highly recommended read more

the machines do not always work well just like the dryers do not dry the clothes properly and the owner always uses the best ones for her, she also has a very bad attitude, but since it is the closest to my house I do not have an option read more

if i could give 1 star i would this place is crap! machines are always broken and taking your money they freaking suck! and its supposed to be a laundry mat... isnt places like that supposed to be clean? this one isnt... dont go and dont lose your money there read more

Half of the machines don't work, you can't wash cold or hot, just warm. The machines never read the card on the first try, and sometimes not at all. The employee didn't think anything was wrong with any of this. Finally, they are way more expensive than other area spots, with higher prices for shorter wash cycles. Don't waste }your time! read more