I use Benjamin and the quality and the service is good. However, today I noticed they changed the prices of great deal. A shirt now is $3.25 and to him a pair of pants it is $25. I think that is quite outrageous. read more

VERY DISSPOINTED! My clothes were scheduled for Friday drop off; however, it's Sunday, and I have not received them. I called this morning, and they threw my doorman under the bus when, in fact, they had not had the clothes delivered yet. I get things happen; however, I had to call and ask why this happened. Why had I not received a call, at least? I had too many white clothes, was the response. Plenty of cleaners in Forest Hills will gladly take my weekly business. read more

We've only come here for dry cleaning, not tailoring or alterations. But we've had consistently great service on our clothes, blankets, etc., the prices are decent (not the cheapest but also not the most expensive), and the turnaround times are very reasonable. As a bonus, the people who work there are all very friendly. read more

I like this place, I tell them what to and they do it. Always very polite. They ask additional questions if they don't understand some thing

Unfortunately I've had too many clothing items ruined by the tailoring here that I have no choice but to share a negative review to warn others. I had a leather jacket that I requested to have the sleeves shortened, and because they shortened it from the shoulder (which they denied) the jacket no longer fit me. When I confronted them about this they accused me of gaining weight...within a week?! Another example is this pair of Marc By Marc Jacobs pants which I asked to be shortened--I'll let the picture speak for itself. I am now learning how to sew better so that I can fix the work they did. It's unfortunate because they do good work sometimes, but other times they also ruin things. read more

Benjamin Cleaners - Laundry Services Near Me - Forest Hills, New York

It's surprisingly hard to find a good dry cleaners in New York: this place is excellent. I have a lot of special care clothing that requires extra care, and they always do a great job on a wide variety of fabrics: silk, wool, cashmere, blends, etc. read more

Very nice service and prompt pickup/delivery to meet all our cleaning needs. Good pricing as well.

I've had tailoring done and awesome cleaning jobs here. Julie is very friendly and has done a great job with all of the clothing that my wife and I have brought to them. read more

I have been a faithful customer for about 18 months. In my 30 years of using a Cleaner's Service.; Benjamin's Cleaners is the Best. Why is he offering the best ; he has a 24/7/365 Drop off slot! His work is Superior from cleaning Shirts to Tailoring my suits. Mr. Benjamin is a Professional like no one else it has been my pleasure to use! I HIGHLY RECOMMEND to all I know and to those who will read this review!! Jeffrey Middleman Global Vision Realty Forest Hills,NY read more

Fantastic. A great place for any tailoring needs in Forest Hills/Rego Park. I had a suit that needed to be taken in in a very short time, and they delivered. Very attentive and courteous to your needs. read more

Just had a jumpsuit shortened at the legs and I am very pleased with the work done. It wasn't a complicated job, and the work is very clean. Benjamin is very kind and you can tell he is a hard worker at the pace he moves (fast! - know what you want, where you want it). The woman who works with him is also very dedicated. Will return..Thank you both!! read more

I can't rave enough about Benjamin Cleaners. I have had several bridesmaid dresses tailored here, and each time, the work is impeccable. I recently brought in a dress that I thought could not be fixed, but the issue was remedied within a week. They even went ahead to fix some other things I hadn't noticed in the dress. Love their attention to detail and excellent customer service. read more

This place is the worst dry cleaning place they bleached all my clothes and don't even wanna fix it!! Do not try this place it's not recommended!!! read more

Ever since my previous drycleaner was closed to make way for one of the new buildings in Forest Hills, I have used Benjamin Cleaners and I have been extremely happy. During the current COVID-19 situation I wasn't sure whether or not to do laundry in my own building. I saw on their website that they were still open and so I called them and they picked up 50 pounds of laundry up on a Friday afternoon and all my clothes came back perfectly cleaned and folded Sunday morning. The icing on the cake was that they found a credit card in one of my pockets and they put it in a separate bag and attached it to my big laundry bag. Over the past two years they have done an efficient job thorough job of laundering dress shirts and dry cleaning pants. Now I know they are great choice for wash and fold too. read more

I have only been here a few times since moving to the neighborhood, but each experience has been wonderful. I needed a suit cleaned at the last minute and Benjamin was extremely helpful on the phone with answering questions and recommendations to ensure that it was cleaned by the next morning--and got the job done beautifully. I have to get a skirt hem sewn and my wedding dress cleaned and preserved, and I will go here for both tasks, in addition to my normal dry cleaning services. The prices are extremely reasonable, which is what initially brought me here (aside from the convenience of the location). read more

The new owners of this store are certainly not up to the standards of the former owner (Manny's then Benjamin were both sold). We have been using Manny's stores for years. Recently, we brought in some shirts. Upon pickup, they told us they did us a favor and didn't launder one of them because the sleeve was torn. (It actually looked like it had been cut and we certainly didn't bring it in that way). We ignored because perhaps somehow it got cut/torn in transit. Then my husband put on one of the clean shirts -- same cut in the same place - left lower sleeve. Clearly they cut both shirts somewhere in the process. When I brought the shirts back, they said they would look into reimbursing us for two ruined dress shirts. When we came back, they said that, since they send them out, there was nothing they could do and the manager agreed with the woman at the counter. Well, there is something we can do --- never use them again. Unbelievable that they could disrespect 20+ year customers over two shirts that they destroyed. At this point, it's about the service and the attitude, not the cost of the two shirts. read more

Benjamin Cleaners - Laundry Services Near Me - Forest Hills, New York

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The best dry cleaning and tailor shop in our area! They are lovely people too. Happy to recommend!

My fancy designer coat's real leather on the elbow got so wrinkled and stiff...they didn't professionally trim leather. Also it has so many dirts now, which makes me so shocked now. I'm wondering how this happen to be dirtier than before when I gave it to them for dry clean. (It didn't have any dirts before. I just wanted dry clean to keep the winter coats in closet in good-conditions until the next winter) I'm so mad about how they ruined my expensive and one of favorite coats. Is that how you do dry clean with leather trim, which you charged me $45? read more

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I have been using Ben service since he had the other dry cleaner in forest hills queens for years !! The service is the same as before which is excellent, They Deleiver my cloth at no extra charge I had never had a problem of any kind with this cleaner I highly recommend them Weather you looking for a great dry cleaner or tailoring both equally great. read more

Benjamin cleaners does a very good job with our dry cleaning and laundering shirts. It is clearly a successful business, they are busy and sometimes the pick up and delivery van comes pretty late at the end of the day- but that is my only complaint. There are a lot of schlocky, mediocre, and even terrible Dry cleaners out there. I've tried several of them. I am very happy that I found Benjamin Cleaners In a word (or2) Top-notch! read more

I can't give this place a poor enough review!! I purchased several white Brooks Brother's shirts for my husband and after removing the packaging and pins, took them in to this cleaner to be laundered. When I arrived to pick up the shirts, there were long black lines across the back of each shirt and the cleaner rudely accused me not pointing out that the shirt had a "pen stain" or a "belt mark" on it. I explained that they were brand new shirts that simply needed to be laundered and pressed. After quite a scene, he offered to clean the shirts again. When I picked them up, I noticed brown marks on the front of the shirts! He refused to re-launder the shirts again and said it must have been something that my husband had in the pocket that caused the stain! They were rude and informed me it was out of their control because the work was done off-site! DISGUSTING---I've never been to a cleaner that leaves your clothing dirtier than it was brought in!!! read more

What happened to the nice clean delivery van from the previous owner? Now the delivery person arrives dressed in filthy clothes on an old disgusting scooter. read more

Have used them for a few months. Staff is friendly. My boyfriend took a pair of sneakers to have cleaned. It took them a month before it was returned. Even then, areas of the white sneaker were still yellow. Took it back to them and they finally did clean it but took a few more weeks. read more

I would like to warn everybody in our community of the disgraceful cleaners that we have that actually does not clean your clothing but throws your stuff in the washing machine. Pretends like he is actually dry cleaning all of your things when In reality it's being thrown into a washing and drying machine. Take a close look at all your clothing and you will see that it has been washed in the machine and not dry cleaned at all. I gave in so many of my gorgeous dresses only to have them all ruined and when confronting the owner he didn't even apologize or offer me any type of refund I left his store crying. I am so heartbroken that all my things have been ruined by this unprofessional and unapologetic person with no heart for his customers. Never will I ever return and I will warn my friends and others about his awful services!!! read more

I was running late and had a suit that needed alterations for a wedding in two days and i run in to this wonderful dry cleaners which is very very clean and they do all the work in house , this European tailor by the Ben took my measurements and said that he would have it ready by the next day and sure enough it was all ready and came out excellent so every since I have been using their services . Thanks Benjamin cleaners for your wonderful work . read more

Benjamin Cleaners - Laundry Services Near Me - Forest Hills, New York

They give outstanding service. I've used them for laundry services and they are very professional. Laundry comes back beautifully folded, fragrant. Flawless pick up and delivery. Prices reasonable. The owner is courteous. Very happy with level of service. read more

This is the best day cleaner / laundry wash and fold in all of queens. They go above and beyond with their customer service and all of my clothes come out perfect every time. My dry cleaning is super crisp and sharp and my laundry is folded so perfectly that it takes two seconds to put in my drawer and be done! They are super fast and efficient, couldn't ask for more. If you want things done right, use Benjamin cleaners. read more

Benjamin is the BEST!!! So nice, so accommodating and wonderful service! I just moved back to the neighborhood and so happy I found him again! read more

No way I can wash my Tommy Bahama silk shirts, with their delicate care, ironing, and "do not dry clean" instructions. Got two for my birthday, and had another two way overdue for cleaning. I was frustrated and intimidated. I looked around online, saw the great reviews for Benjamin, gave a call... he assured me "we do it right here, I know what to do", his guy picked 'em up and brought my shirts back perfectly, beautifully cleaned and pressed. And the very next day! Very fairly priced! Very very delighted with this experience, and will definitely be back again, thank you so much Benjamin!!! read more

They DO love their customers! :) The service is excellent. One of the great features are 24 hour drop off service and delivery. Individual approach to each customer. Definitely would recommend to my F&F! read more

Benjamin Cleaners - Got my clutch fixed. So happy :) - Laundry Services Near Me - Forest Hills, New York

Absolutely no customer service. They lost 4 articles of clothing and when I told them about it, they said, "You can't prove it so we don't have to do anything for you." They also were several days late with the delivery itself! Will never use Benjamin Cleaners again, and I highly recommend you do the same. read more

Absolutely fantastic service is one thing. But absolutely fantastic service at a time of such craziness in the world is a whole new level. Thank you so much for picking up and delivering. I can't rave enough about your level of service in this time of need. read more

I only used the laundry pick-up and drop off service and it was my first and last time. Whoever I spoke with on the phone neglected to tell me when it would be delivered nor did he ask me about my payment preference. I got a random call when I wasn't home from my doorman to tell me that I had a laundry delivery and the man wouldn't leave unless he was paid. He also refused to take the laundry back and come back later when I was home. I'm at work which isn't close by - and they're supposed to take credit card, so I said I would call the store and give them that info to charge me. They said no - the store is closed and so I can't do that. My doorman was kind enough to pay them out of his own pocket for me but this kind of service is not acceptable whatsoever. read more

Hands down the best cleaners I have ever been to! From laundry to tailor and dry clean I'm just amazed how beautiful and quick the work gets done. Great customer service, very people friendly! Definitely coming back and bring all my family and friends!!! P.S. the pick up and drop off service is definitely my biggest friend. read more

Horrible. They have misplaced but found things in the past. This time they lost all my husbands pants five pairs and won't own up to it. Now it will cost $400+ to replace. read more

They give sweet talk and they are overpriced for there quality. The clothes still have stains after the 3rd time giving them in. If you go to there cleaners watch out for stains. read more

Great customer service and high quality tailoring. I used to go to Ben when he owned Manny's on Austin street. Now he has a new place with parking! Even if you don't drive he has a delivery service. Great addition to the neighborhood. read more

We had good hopes for this cleaners but one three separate occasions they have ruined our work clothes. 1. They over ironed pants leaving deep white marks all over them 2. One two separate articles of clothing are bleached dots all over them 3. The back collar of two shirts have completely torn. We called them and told them about #1 hoping they would be more careful with our clothing, but after they ruined so many of our clothes we won't be going back. read more

I also had a similar experience here, I bought a black pleated skirt in for dry cleaning and pressing and received it back with a large white spot in the front, like detergent or paint, when i got it back. Still in their wrapper, I bought it back and they said it was not their fault and were so rude to me and did not offer to re-clean. They ruined a $70 skirt and lost a customer. Be careful going here. read more

I just used this cleaners for the first time and I am so happy! First of all, customer service is A+... it was my first time going there and they remembered me from when I dropped everything off. My old cleaners that I went to for a year would look at me each time like they've never seen me before. The clothes smelled great and the dry cleaning was great also. They even helped me bring the stuff out to my car. I'll definitely continue using them. read more