MUST READ... A complete waste of time…read more We ordered NEW LENSES and frames. Somehow, one of their fine PROFESSIONALS forgot to order the NEW LENSES. So, we sat in their waiting area for one hour and thirty minutes anticipating getting the NEW LENSES and frames. To find out... OOOOPS, nobody ordered the NEW LENSES. Three to four weeks without glasses, and now we have to wait longer due to some idiot not doing their job right the first time. So I am sending Eyecare Associates of Southern Oregon TWO GIANT SIZED MIDDLE FINGERS. Here are the scratched lenses that were supposed to be replaced. This place is beyond pathetic

I've been seeing Dr. Mitchell, for years now. Dr. Mitchell, does a thorough job on my eye exam. And…read morethe staff is always a joy to work with.

Walked in, it was busy. Not a big deal. We picked glasses on our own. A sales person came over…read more We went to her desk, she informed us of HER choices. Ran back to check if they had the prescription, while she was gone I had a minute to think (she was pushy didn't give us a second to think) I told her we did not need want she suggested. She got up very rude, rolled her eyes and went to change HER options. Not ours, her commission options. No special prescription very basic. Never once was I told I was paying for a warranty which is $30 extra. I only noticed when I got home. I'm disgusted by the service. The employee was like a used car salesman. Rude, did not help us finding the frames just worried about HER commission. Disgusting. Will never return. I'm sure that won't matter but I hope this review deters others

I have been going there for at least 10 years and have always had a positive experience. My…read moreinsurance is good but a pain to deal with and each staff member I have had has been very patient and helpful. I also love the Dr's office in the same building even tho they don't take my insurance

I had an exceptional experience at the store. I received a free eye exam and my new glasses all…read morewithin an hour. The fact they made the glasses right there in the shop really impressed me; they are lighter, feel much better, and are clearly well-made. I will definitely keep coming back here for my optometry needs and highly recommend them to anyone who needs eye care services. A big thank you to the fantastic team, including the manager, Veronica, for the great service. P.S. this happened to be late afternoon on a Saturday and I live two and a half hours away so for them to handle my last minute needs... Amazing!

Got text message saying my glasses were ready for pickup so went to get them, they weren't there…read moreand they had no idea where my glasses went with no solution to the problem, they were never delivered to store

My first experience with this office and I was impressed. Dr. Brown is friendly, thorough, and a…read moretrue expert. Easy to have a dialogue with about your history. I was referred by a friend and he is one of the best I have been to. Equipment is state of the art and provides complete information on your overall eye health. His staff is friendly and easy to work with.

Dr. Brown is highly qualified and skilled. His bedside…read moremanner is gentle and caring. I recommend him to family and friends.

It has taken me a while to write a review. This experience is a few months ago. I'm super thankful…read morefor the care and responsiveness given to my situation. I have low vision and can't work without my glasses. An afternoon before my shift began, my frames broke. I called and asked if they could fix or replace and let them know I had work that day. Within 45 minutes, I had left home, gone to Clair Horn, they gave me loaner frames and I was on my way to work. Thank you to the caring and quick staff at Clare Horn!

I've received good care from here in general, but customer service is not good when it comes to…read moregetting a prescription emailed to you. They can't email to gmail addresses, which I find confusing. I tried 4 times to have my prescription emailed to me, once it not going through because of the gmail issue, once to my work address and there was a discrepancy that needed fixing and the girl I talked to said the Dr. had to do it, who was out of the country. I called to get it on the following week, they'd been too busy but would email it right then. Never came through. Called a week later, yes will send it... never came through. I had to find time to drive there, and it took two minutes to get it printed. In most of those phone conversations to get it emailed, they seemed exasperated, like I was a bother.

My 97 yr old Mom fell and bent the frames on her glasses, she got her glasses from Visionworks at…read morethe mall. I brought them in to see if they could straighten them for her so I could take them to her at the hospital. I was worried if I tried I might break the frame because they are so thin. Raylee was working and she explained that she would try but if they broke I would need to order a new frame. I was so worried because my Mom can only see out of one eye now and Visionworks had put a special lens in these glasses because she's color blind in the good eye. She needs them to see at all. Raylee took her time and was able to straighten them and she also put new nose pads on them. When she gave the repaired glasses back to me in a new case I started to cry. She stepped out from behind the counter and gave me a hug. Thank you for caring...you have no idea how much I needed something to go right and you made sure that happened!

The eye exam was the best I have had ever and I have been wearing glasses forever…read more The receptionist was so friendly answering my questions . The optometrist assistant was so nice as well as the optometrist. I need to go back and pick out my glasses, I didn't because there many people picking out glasses and not enough people to help since that is a process in itself.

These guys go out of their way to make things happen for you. Very stylish people delivering…read morestylish glasses. Great to work with. Loved them!

Friendly, detailed eye exam. Good explanation of what was being done. No pressure to buy glasses.read more

On a recent visit to Ashland one of my lens popped out of my frames while hiking. The people at…read moreAshland Eye Care were easily able to address my problem (as a walk-in) with efficiency and professionalism. As a retired physician who owned a small business I appreciate the kindness that a small business provides. I would recommend them for any service you seek.

Way over booked and over scheduled - excessively long waits with too many patients and not enough…read morestaff - something needs to give. I was at my recent eye exam for 2 hours!

I have been going to the Siskiyou Eye Center for years. Their staff are amazing. They are very…read moreknowledgeable and friendly. The Doctors are very professional and pleasant to work with. The team is very efficient and the office flows well.