I can not say enough great things about this local business. Incredibly friendly, helpful, and…read moreprofessional. They fixed my son's expensive sunglasses no problem. I can't imagine taking my business elsewhere and neither should you!

After getting my frames bent from a ball hitting my face I wasn't sure if my glasses could come…read moreback, being so crooked to fall off my face when put on. Chris was so very helpful and not only did he fix my glasses but also made good conversation with all around him. Good atmosphere in the place.

I ordered a pair of glasses today and had a great experience from start to finish. The decor and…read moreatmosphere is sophisticated and peaceful. Mary was absolutely wonderful. Best of all, I'm thrilled with the glasses I selected.

I do not have vision benefits anymore so I called before I scheduled an appointment to ask self pay…read morepricing and was told it would be $175 including the addition of the Retina scanner for contact lens exam. This was fine for me so I went through with the appointment. When it came time to check out I was actually billed $228, when I mentioned I was quoted something much different over the phone, I was told there was nothing they could do and that they don't know who would have said that (which is weird to me considering how small the clinic is). They either need to do a better job coaching their front office staff, or they need to honor what customer has been told to avoid other unfortunate discrepancies resulting in lost clients.

Nurse? Yvette, the ladies at the front desk and the Doctors were all amazing and super helpful…read more Full lasic done with zero issues and amazing hospitality!

I called to make an appointment for an exam. I was told there was one available October 10th…read more Then they asked about insurance. I told them we have Atrio. The person I spoke to hem-hawed around, put me on hold, and when she came back, told me nothing was available until mid January! I feel discriminated against because I am retired and have Medicare Supplimental insurance. If this is how retirees are treated, I won't go there.

I had an eye appointment scheduled with this office, but it was canceled after the practice decided…read moreto dismiss my entire family. The office informed us that the decision was made after my wife posted an honest review about her experience. I was never given the opportunity to be seen, and my appointment was canceled even though I had done nothing wrong. It was disappointing to have my care affected because a family member shared feedback about her own visit. Canceling an established patient's appointment under these circumstances was frustrating and forced me to start over with another provider, delaying my eye care. I believe patients should be able to leave honest reviews without worrying that they or their family members will lose access to care. Based on my experience, I cannot recommend this practice. Patients deserve to be treated fairly, even when they express concerns or criticism.

Matt, his wife, and his entire crew are truly classy individuals. There is NOT any better…read moreoptometry center in the Valley: I could run through them as I've been to many, and most have major flaws. Some have gone corporate, some don't have inventory/frame choices, some cater to women and not men only, some have horrible customer service and when you go in they make you feel like you are a burden to them. None of these things apply to Advanced: I have NEVER experienced such great care. Advanced wants to get it right for you and they will--that's their promise and they live up to it. Additionally, they are fun people to work with. I love their extremely broad choice of styles. I've also had some issues with my frames after I totally crushed them when they fell out of my bag, and they were able to fix them on the spot. They also are really great about living up to warranties and getting that sorted in a timely manner. I highly recommend these folks for a great small business in the Valley that gets it right on all levels!

The care here has always been good. I have a family member with significant ocular problems, and…read morethe staff has always been great. This is not the place to go if you want routine eye exams; it's where you go when your regular ophthalmologist or optometrist says "hmm, you should have this looked at". Billing has been off at times, with respect to getting treatments pre approved by insurance. That's the only reason for four instead of five stars.

Reminds me of buying a new vehicle, where they go back and forth between the front desk and the…read morebilling department to attempt a "good faith estimate" or just to provide an answer to a question. The billing department was dishonest and misleading about billing during scheduling of my appointment, arriving for my appointment and leaving after my appointment--I asked numerous times and they were deceptive. Prior to the appointment, I told the billing department my insurance would not pay for an eye exam, as I know my insurance well, and they assured me the insurance would pay for the exam but not the refraction. Two weeks after the appointment, I received a bill for the entire service. The Siskiyou Eye Center is a perfect example of what is wrong with healthcare--you are a $$$ to them. Avoid this place, especially with so many other great choices in the Rogue Valley, like Artisan Eyeworks in Ashland or Medical Eye Center in Medford--they are professional and honest about services and billing. If you suspect misconduct in billing by your healthcare provider, you may contact the Oregon Division of Financial Regulation 888-877-4894.

Brought my husband for new glasses. And it was a great…read moreexperience Great patient service Every service and question we needed was meet. And the Optician was so helpful in every way! Got the right vision care!

It has taken me a while to write a review. This experience is a few months ago. I'm super thankful…read morefor the care and responsiveness given to my situation. I have low vision and can't work without my glasses. An afternoon before my shift began, my frames broke. I called and asked if they could fix or replace and let them know I had work that day. Within 45 minutes, I had left home, gone to Clair Horn, they gave me loaner frames and I was on my way to work. Thank you to the caring and quick staff at Clare Horn!

I'm a new customer just getting glasses, bringing my prescription from my Ophthalmologist. Becky…read moreKantor was the receptionist/office manager and she was the person who helped me find my glasses. I said I wanted glasses like what I had on, and she knew her stock so well, she just reached up, and found a pair almost identical. She was kind, easy to work with, and even when there were some difficulties with my Care Credit Card, she was kind, professional, and efficient at getting them resolved and getting me my glasses. I HIGHLY recommend this fabulous shop. Dr. Kantor was very thorough at marking my glasses so that my progressives were perfectly aligned. Yep, I'll be a return customer.

I went to the doctor last year and the guy was NOT very friendly or communicative. During eye…read moretests, he had virtually no interaction, simply reading off info to his aide. The report I received was not even complete as I discovered when I went to an eye doctor two weeks ago in Ashland. Paden also told me wrong information about how the thickness of the cornea affects the pressure readings on ones eyes. I would not recommend him. He comes across of arrogant, distance and a know it all.

Brought my grandma to Paden's earlier this year when she relocated to the valley, as they came…read morehighly recommended from her friends at her new retirement community. She had cataract surgery a few months ago and is through the roof happy she can see again. She spends so much more time reading and walking the grounds now that her vision is better and the "colors are so much more vibrant." Our entire family has made eye appointments with Paden's office now!