Office staff is amazing and patience I got my glasses at this location. Even if it took longer then…read moreexpected the office staff took the time to assist me and was very helpful

Dr Lai was perceptive to postpone the portion of my exam requiring dilation to better insure my…read moresafe ride home by noting my bicycle helmet and potential safety risk of pedaling with dilated vision. So back in a couple weeks to finish that part of the exam while hopefully, concurrently picking up my new eyeglasses that the optical department was excellent on helping me refine the large number of variables to customize the stylish eyeglasses. My eye care office of 20 years prior to this one had me spoiled with regards to not having extra charges like Riverside eye specialist does - a fee to use credit card and more billing if I bring glasses for warranty work or adjustment. Arriving way before my appointment did not keep a long wait from happening well past my appointment time. The twiddling of thumbs was ameliorated by the terrific multi-faceted intersection of geometry, celestial windows and sight lines of the modern architecture that the office is in. The black and white featured photography further added to distraction from waiting in funky furniture that is nOt complimentary to the noted delights while having further wait time to get the key to the bathroom.

Hello Everyone, it is with heavy heart that I write this negative review for Pacific Eye Center in…read moreColton. Dr. Erika Saucedo is a kind person, and when I found her and decided she was the right person to do my cataract surgery, I was impressed by her bedside manner and her enthusiasm. I thought it would be quick and simple. My husband had surgery for two cataracts last year somewhere else, and he did well, so I was very excited to be able to see again, due to the fact I am now the only person to drive in my family. Well, unfortunately, the doctor did not explain that I had a stigmatism and needed a different lens that would have cost an additional $2000 dollars. No person mentioned this at any time. All my senior friends with stigmatism never had any of my problems. So after the surgery, I had it January 23, by May 17, my sight went from 20/30 to 20/50 and it is getting worse and worse. I now can not see to drive or to read or to watch TV with subtitles, etc. etc. etc. I spoke to the doctor and she sent me to a Laser surgeon to pay $2200 out of pocket for correction, but I asked her to bill my medical for "medical surgery necessity" because the laser place expects me to pay out of pocket and then get reimbursed. I called the manager of the company to speak to her about the issue, and to ask that the medical surgery information be sent to my insurance, due to the fact that this issue is not because of vanity, but medical necessity for sight. She never returned my calls. After another month, I called and made an appointment with the doctor to meet to discuss. The manager never showed up or participated in any of these meetings. I have waited another 3 weeks and finally last week, I heard from the manager stating that she would submit the paperwork. Again nothing done. I am very dissatisfied with the organization, the doctor is sweet and kind, but the manager is very incompetent and should be replaced by someone with logic, responsibility and functionality. Will update when something fixes the problem. Will now have to report organization and doctor to applicable Boards, BBBf and other places.

THE best ophthalmologist in SoCal! Dr. Sanchez performed both of my cataract surgeries in December…read more2020. I am so pleased with the results almost 2 years later. She is energetic, knowledgeable, caring and personable - you won't find anyone better in a 100-mile radius. Highly recommended!

Dr. Carlson is treating my grandfather for macular degeneration condition. The care he has given my…read morePapa is the best. He made time to explain each new step. My papa has felt that the approach he has given to him on his condition has given him a new lease on life. He feels most grateful for the care Dr. Carlson has given him. What a gift he has given my grandpa. Our family will always be grateful! Love, The Rezendes family

Dr.Carlson is hands down the best he made my experience very calm professional and quick highly…read morerecommend to anyone!

I've been a patient for about two months now with this clinic and had my lasik procedure last week…read more From the consultation all the way to my post-op care, the staff at IQ Laser Vision have been more than accommodating and helpful in making the whole experience a peaceful process. The patient counselor Joanna was especially helpful and great to work with! I shopped around a bit before deciding to do it with IQ, which I suggest people do when making a decision such as this, however, now I'd recommend this place to my friends and family.

Howdy everyone! I've been married to my glasses for over 28 years and I was ready for a divorce,…read morethe only divorce I ever want. I've been on and off on the market to get LASIK for about 6 years and life has gotten in the way in different ways but finally, January 2025 marks the time I pull the trigger. My experience with IQ was outstanding! From start to finish, they succeeded in making the process efficient, understandable, and more importantly comfortable. Saying that they knew what they were doing is an understatement. The staff here with IQ are masters at laser eye surgery, and in my experience, it was clear to me they had it down to a T. I'm relieved I discovered for myself that they existed and took a chance. Consultation: My incredible counselor Danielle and the team over in the Riverside location were so helpful in calming my concerns during my consultation and I appreciated how patient they were with ALL my questions and belieeeve me, I ASKED QUESTIONS. Along with them making my time comfortable, the prices they offer are so affordable with different payments options that were a no-brainer for those ready to divorce their nagging pair of glasses. Surgery Day: I did my surgery at the Rowland Heights location and I was surprised on how efficient the whole process was. I give credit to the team for reaching this optimal point for us. From the front desk staff, assistants, and laser surgeon Dr. Pham, my experience flowed very smoothly as they walked me through their very simple-to-follow instructions. They talked me through the whole thing so if you're an over thinker like myself, this put the racing thoughts to rest. The procedure itself was smooth, quick and wildly painless. I thought blinking would be an issue and even after they explained to me how they numb my eye and keep it lubricated, I still thought I'd have the feeling to blink. Little did my overthinking brain know that it was effortless not to blink. It seems like I've been ranting a bit so I'll summarize that recovery from the SMILE surgery was a breeze. Although my eyes weren't yet fully healed nor at their peak vision, 8 hours from surgery I was able to read from a distance! Incredible! I had -3 & -4 prescription with astigmatism and wasn't able to see anything passed 5inches from my eyes and I was able to read from more than 15ft away. 2 weeks post-surgery and my vision is excellent. 2 months post-surgery and my vision still clocks in at 20/15. Results will vary of course since we don't all heal the same, but the doctors at IQ Laser Vision do a stellar job at qualifying you during your consultation. Makes sense why they have an exceptional success rate. Go with IQ Laser Vision for your laser eye surgery! One of the best decisions ever! ....No patience to read the above? In short: Great prices Quality work Friendly Staff/ Comfortable Live up to expectations They care and show it!

I went to Retina Consultants and was seen by Dr. John P. Carlson, MD, he is an excellent eye…read moresurgeon. I was diagnosed with a macular pucker in my left eye, something very hard to repair. The first eye doctor I saw told me I would not likely able to see the "E" on an eye chart. Dr Carlson was able to restore my vision back to 20/30.

I went to Retina Consultants and was seen by Dr. John P. Carlson, MD, and he is the most amazing…read moredoctor. He discovered I had a torn retina, also pressure built up in my left eye causing fluid and blood to accumulate. He is so caring, professional, kind, compassionate, and most of all very knowledgeable. I highly recommend him if you need an amazing eye/ retina doctor. The ladies in the office are the kindest, sweetest, people and so very helpful. Thanks ladies Dr. Carlson, I can't thank you enough for fixing my retina tear through laser surgery. If was painless, fast, and just felt pressure. You made me comfortable, relaxed, and safe. Thanks a million for your professionalism. God bless you

I had LASIK done by Dr Pabalan after researching several doctors around the IE, both covered by my…read moreinsurance and not. A friend didn't have a great experience with his doctor, so I wanted to make sure I went with a doctor with a good track record. Please note I had this surgery done around 2005, but I have referred everyone I know and they have all been impressed by Dr Pabalan. The office was very busy, but after my initial appointment, I was set up for LASIK. I was impressed by Dr Pabalan's knowledge as well as his warnings. I was extremely anxious (I feel the Valium did nothing for me) but once the Doc knew I'd be more at ease if he walked me through verbally what he was doing, he did just that! He explained every painstaking detail of every step he took during the laser surgery. His staff called me later that evening to ensure I was doing ok (I was) and at my follow up appointment the next morning (a Saturday), there was no staff in the office, just the Doc coming in to see me. I was so impressed with follow up and follow through, and his level of care. My vision went from -2.75 to 10/15 in one eye and 20/20 in the other, over 16 years later my vision is still great. And as I approach my 50s, I don't need reading glasses yet, but Dr P warned me that reading glasses are inevitable, no matter what.

I just want to say a big THANK YOU to dr Pabalan and all the girls in the office !!!!!…read more I needed an emergency visit and treatment; everybody was on top there "game", no words to describe the kind, caring experience . Thank you !

Would definitely recommend tricounty eye. Went in for an eye examination. Staff and doctor were…read moreextremely polite. Had to schedule another appointment for contacts. Having never put in contacts before this they were very helpful and patient. During the class it took me about 20 minutes to complete the training but now I am able to get my contacts in and out within 4-5 minutes and every time I do it gets easier and easier.

101 south main street, do not go to this office. If your appointment is at 9:00am they will not see…read moreyou until 10:00am. They are greed and overbook all the time there is a very rasicm female name doctor johnson who can't hide her rasicm behavior. Very lower class personality. I am very disappoinment the other staff seem docile

ZERO STARS!! GO ELSEWHERE! Dr. Grant and his assistant Kimberly are TERRIBLE! She doesn't respond…read moreand is rude. Dr Grant does not have a system in place and is truly chaotic. He makes it sound good and then leaves you hanging. My mother is rapidly losing vision due to lack of urgency and professionalism from them. Azul Vision should be shut down or get new management. Current management,assistants and counselors should reported by everyone. I'm reporting them to the board. There is no reason we should have waited 3 months for measurements after our initial appointment and now another 2-3 months to get scheduled FOR SURGERY (no telling how long we have to wait after) is RIDICULOUS. We are switching Drs. Do yourself a favor and go somewhere else.

1- de 30 a 40 minutos para que contesten el teléfono 2- las…read morecitas son después de 80 días. 3- cuando logras ir a una cita te dicen que esa cita solo es para ver con quien te van a dirigir. A mi me dieron otra opción, ir con Focus Vision (trabajan en conjunto) para más rápido, me hicieron la cita y cuando llegue ahí la cita era por videollamada y se cortó a los 3 minutos, culparon a Azul Vision de no avisarles que habían hecho una cita.

I just had my surgery on 10/24/25 - it was something that I decided at the last minute (right…read morebefore the holidays) - did some research and I just went with the Doctor/office that had the best reviews and they were all right!!! the staff is amazing and Doctor Schneider very knowledgeable, he explained to me all the options available and the procedure itself. They are all kind and friendly, they go above and beyond to make sure you had the best experience which I did - I don't even mind the drive going over there because it is such a pleasant place to be, calm, relaxing and clean. 100% recommended. I just wish I had done this sooner, but so glad I finally did.

Dr. Schneider and his team are absolutely amazing! I finally made the decision to get LASIK, and…read moredid my research on several doctors around the Riverside area. Let me tell you that I chose the best team ever! From the initial consultation to follow up appointments, this team was hands down attentive and caring. Dr. Schneider is very easy going and is thorough in his explanation of the available options (different for every patient) and the procedure itself. The whole LASIK procedure took no more than 10 minutes. The longest part was the final eye exams and waiting for the medication to kick in. I recommend 100 times over! This was a positive life changing decision and it was done with a great team!

I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!