Excellent service! My car battery died while I was at a car wash. My husband called ahead to Larry's to order a new battery and the staff there was so kind in helping with the installation. Also, the AAA discount is a great perk! read more

Called to see if a part was available since I was in Hawaii Kai and would have liked to save time and gas to know if a part was in stock and the price of it. They left me on the phone on hold for 20 minutes. I was able to drive there before they answered the phone. There were people standing around able to answer the phone, but I was still left on hold when I got there. Im not surprised that both the guys said they weren't the ones that left me on hold and had no clue someone was waiting on the phone for customer service. Two more people in the back weren't doing much of anything either as far as I could tell. The part I was looking for was almost $200 for a Toyota Tacoma 2020 rear driver side light cover. The part was not in stock and had to be ordered. I really had wished at that point they hadn't left me on hold and gotten back to me within twenty minutes on hold. Since my disappointment with Napa auto parts and associates is evidently clear, I would recommend just buying your parts online since the part is $60 cheaper and steer clear of this place. No wonder their Hawai'i Kai location closed down. Expensive parts and lackluster service. read more

Had to replace my 2022 Nissan Leaf 12v battery and they had it in stock and installed it for me. In and out under 30 minutes! Just another reason to support your local businesses. read more

Great long standing auto parts store which had always been very helpful and accommodating. Last went here for my son's, new to him, k-van. Those imported small Daihatsu van with very little standard in USA. He needed replacement wipers and they not only helped him figure out what size but installed them for him. He needed the back window as well so they showed him how so he can change them in the future. Great service and patience. read more

Great service and staff with the knowledge. Helped me with a simple brake light that went out. Mahalo

We've all had great customer service if we're lucky but exceptional service is hard to experience. We had this today with Todd at Kaimuki Larry's Auto Parts. He went above and beyond in showing us what we needed and how to use it. He is truly the best and we will continue to support this shop because of him. Thank you for teaching us how to make the old paint on my car and headlights shine!! read more

Larry's Auto Parts was my life saver today. I was driving to work and my windshield wiper decided to break on me. It was the windshield wiper on the driver side and it was pouring. It was so scary, the rain kept coming down and it wasn't able to see out of my window anymore. I had to pull over and wait until the rain stopped. Then I took off my windshield wiper. It was all cracked and broken. I waited for a bit until it cleared up a little then drove again. It was still drizzling and I was scared that I wouldn't be able to see again so I had to stop and manually wipe my car windshield with my broken wiper. I think I stopped three times to wipe the excess water off. I saw that Larry's was the closest auto shop so I tried my best to make it there. Thank goodness they were open. They were open from 7:30 this morning. They were so good. I walked in with my broken windshield wiper and the cashier immediately told me to go to the back and someone would help me. They checked out the damage and got the correct wiper replacement. I asked him to please put it on for me since I know nothing about attaching it. While I was paying he put it on for me. It was so quick. Thank goodness for them. I have a long daily commute and I would have been very scared to drive on the freeway with a broken windshield wiper. They were awesome, would definitely go back again. read more

Larry's Auto Parts - My broken windshield wiper - Auto Parts & Supplies Near Me - Honolulu, Hawaii

Larry's is a bunch of crooks, bait and switch phone pricing and register not the same, my part at Oraille phone quote $204, Larrys phone quote $180, check out $309. I did not catch it until after the part was installed, no return. I have been going there for over 50 years, never again. read more

I've been coming to Larry's Auto Parts who is a Napa Auto Parts dealer for years. I like coming here because the staff is very knowledgeable on car parts. If they don't know the part they will look it up for you. I just bought a aftermarket front bumper conversion and I needed a wire harness so I can plug the new fog lights in. I searched around and called the local distributor who sells HIDS and LED lights and even he didn't have it. Then I remembered good old Larry's Auto Parts. I made a mad scramble before they closed and yes they had the plug that no one else had. Mahalo Larry's for always having the parts I'm looking for. I want to give a shout out to the cashier who is always warm and welcoming too. I will always be a customer for life. read more

Larry's Auto Parts - Perfect fitment for the new foglights. - Auto Parts & Supplies Near Me - Honolulu, Hawaii

Needed to change my inside cabin filter for my car for awhile now. Last week went to Walmart Keeaumoku and they didn't have my part. So decided to check out Larry's Auto Parts located on Waialae. I use to know them by NAPA but I guess it's the same company just owned by Larry. They had my part for my car a little more expensive than Walmart but that's ok support local. Inside the store very clean, organized and very friendly staff. A little tip you need to change your inside cabin filter at least once a year. That's the filter located under your glove box and it purify the air running thru the engine into your vents and A/C . I think I didn't change my filter over a year lol..Be safe support local read more

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Good customer service. They changed my battery and wipers for free. Everything you need in the store.

I needed a rechargeable battery-powered tire inflator, Larry's didn't have it in stock, but within the afternoon that day, he'd had one brought over for me. read more

Great customer service. I phoned in and they looked up the part and held it for me. Quick and easy parking and I was out the door in minutes with what I needed. read more

Went to buy new windshield wipers for my 2 cars. The guys were super helpful and got the parts I needed asap. Then, he installed them right then & there. Friendly folks. Had exactly what I needed. The front sales woman is very straightforward and helpful. A great Kaimuki neighborhood auto shop for all your car diy needs. read more

Went there to shop for a new car battery, they offered me a free battery check, I didn't refuse because it's free and Ive got nothing to lose. Employee who was sent to help me gave me attitude because I parked little crooked than how he wanted. I told him that Im changing my mind and I would rather go somewhere else than dealing with his grumpy attitude. He insisted on, I guess because he realized that I was pissed off. They told me that my battery is still good and still new and only needed to be recharged, little do they know that O'Reillys and Sumida's Auto already told me that my battery needs replacement. Manager is nice but the colleague he sent to help me is not happy with his job. Im not someone who give bad reviews but only when its necessary. That is all, peace out. BTW Ive got my new battery from AutoZone down the street right after. read more

Came here to see if I could secure the bottom of my car (the bottom part I don't know the name of it) has been dragging. The guys who helped me went above and beyond to try and secure the bottom. Thank you!! read more

Best customer service, they even put on your wipers for you and nt in front always talks story like the old time places used to do. They never have no touch tho read more

Larry's Auto Parts Kaimuki, you never let me down!! This is hands down one of the best Auto Parts store to go to. The staff is always so friendly and helpful and goes the extra mile in customer service. I've had experiences at other Larry's Auto Parts locations and the Kaimuki location beats them all! I always come here to replace my car battery and get this awesome windshield wiper fluid. We recently went because my husband's car battery died and wouldn't start without having to jump it every time. We learned that the newer Toyota Corollas take a specific type of batter size/model...? But the staff new exactly what we needed and brought the good news that they were the only location to have it in stock! It's really a hole in a wall kind of store, but that's where you usually get the best experiences. I am always willing to make the drive from the west side to Kaimuki if I needed a battery change! :) read more

I was in need for a new battery for my wife's SUV. I've always had good experiences with NAPA auto parts so I chose them first to see what was available for replacement and also value. I found a very friendly helpful place to deal with got the battery I needed and they also are offering 20% discounts. It was an easy choice and fit the car perfectly very helpful people behind the counter and checkout. read more

Pleasant variety of car accessories and car care products. Its the amount of large and small parts available in some cavern in the back that is amazing. Great service and friendly check-out lady. Parking can be tough, though. read more

Larry's Auto Parts - Lots of car stuff! - Auto Parts & Supplies Near Me - Honolulu, Hawaii

Simply, a business that does not respond to new clients. I called them and told them exactly what I was looking for, and called several times without reaching anyone during their hour operation. No follow up at all. Dismal operational practices. read more

My husband has been going to Larry's since high school when he had a hot rod. Well now that he bought another hot rod, he returns to the place that he knows well. When I tag along with him into the store, the staff are friendly and always willing to help. This time around, they didn't have the part that he needed but quickly got on the phone and called their other stores or the warehouse. Now that's service. They are located at the corner of Waialae Ave and Sierra Drive, with parking in front of the store. read more

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Larry's auto parts in hawaii has very knowledgeable staff. They helped me with my car battery, first they tested the life of the battery, and next they told me which one my car would need and how much it would cost. I got a great deal. I found larry's auto parts by first visiting their website at www.larrysautoparts.com read more

I needed motor oil and Larry's Auto Parts made it really easy for me. Their website, www.larrysautoparts.com, has a lot of information on their products and brands so it made it easy for me when I went into the store. The customer service was also great, they gave me more product knowledge and it was a good experience. They were super kind and I will come back here in the future! read more

I have been a customer of this place for so many years I can't even remember when I first walked in. Anytime you need something for your automotive needs, you should definitely stop in here. They have a good amount of stock and variety too. But the main thing here is ... Customer Service! When I walk in, the gal at the register will always greet me sincerely. Walk to the back counter and one of the guys will assist you right away. Just tell them what you're looking for as well as the simple details of your car (year, make, model) and they will diligently work to find what you need. Most impressive is that when you want new windshield wipers, they will come out from behind the counter to locate it. As you walk to the register to pay, you will see him go outside to your car to install them for you (no charge). By the time you're done paying, he's back inside telling you "okay, all done" and with a smile too. The gal at the register is so nice too. I have never seen her without a smile. I am so sorry that I didn't get their names. on a side note: Big Island chocolate bars are at the register. prices have gone up but still worth buying. LOL! read more

I love Larry's Auto Parts. It's so convenient and the people are really nice and helpful. "I'm a girl". They also offer AAA discount. I recently bought windshield wiper blades and they helped install them. I have friends who are mechanics and they seem to find the parts they need there...they carry high quality batteries, car parts, car accessories, cleaning supplies and most anything I could ask for. They are also priced competitively and I love that they are a locally owned family company. read more

I think your miss informed .. I bought my old battery from you and I showed you a receipt from your store for the core fee .. I had bought a new battery from Costco and showed you that receipt as well I wanted to switch them out and that is why I came back to your store for the core fee .. read more

These guys always so friendly & knowledgeable. Matt is my favorite guy in the back. The lady cashier in the front is always so sweet & often give u the pennies from the tray if you are short. Love this place. read more

I came in this morning looking to replace a cracked hose in my old Toyota sedan. Uncle cut me a brand new hose and replaced it for me free of charge! Fast and friendly service! Thank you so much Larry's Auto Parts!! read more

I've been going here for years. Tight little team, don't seem to have much staff turnover. Guys behind the desk know what they're talking about. No hassles for returns or order cancellations. They often get your part same day if not in stock. Good customer service too: help you find stuff on the shelves or tell you where to buy if they don't have what you need. You generally don't have to wait long to get help either. Haha this review was written almost 9 years ago, and I'm only just posting it now. I'm sure they still deserve it. read more

Just went here to buy a replacement battery and they offered to install it for me! Great service provided by Randy. Awesome locally owned NAPA store that takes care! Mahalo Larry's Auto Parts! read more

THE PLACE TO GO WHEN YOU DON'T WANT TO BE MADE TO FEEL BAD FOR NOT KNOWING MUCH ABOUT CARS! I'll admit, I know nothing about cars. So I'm always hesitant to visit auto parts places because I'm afraid I'll be torn into shreds by some gearhead who's listened to Car Talk one too many times when he starts rattling off a bunch of auto part jargon that I've never heard of. Not at all the case with Larry's. I was just there today. Was told I needed a battery holder in order to finish my safety inspection. A cheerful employee followed me out to my car to look under the hood. After a minute or two, he said I actually already had the holder--the battery had just worked its way out of the holder, so it only needed to be tightened down. Didn't try to sell me anything I didn't need, and he didn't make me feel like a moron for not knowing where to refill the blinker fluid. If I have auto parts needs, I'll have no problem heading here. Now I know why my mechanic, Alan from Kaimuki Auto Repair, always sends folks here. :) read more

I've been to Larry's Auto Parts three times and each time received courteous, fast service. Today I stopped by for new windshield wiper blades and asked if they would install them and they are so impressively helpful for being willing and then it was done super quick, as in 15 seconds!! I love these guys; they never make me feel like a dummy for not knowing anything about auto parts. Yay for Larry's! read more

Quick tip: They carry safety check and recon sticker plates! Why buy these plates? Sticking the decals on your bumper could depreciate the value of your car a bit more than if you just have the stickers on a plate. Do you HAVE to drill holes? No. I use 3m double stick tape. The staff at this store is by far much more helpful than any other automotive store I've been to. Although there is a big bearded man in the back who looks like he could snap me in half, he's actually really nice. If you ever have a broken turn signal, I suggest you go here. Instead of buying a $7 bulb from a huge brand like Sylvania, buy one manufactured for NAPA. It's less than $2 a bulb and while they don't come in a package, usually, turn signal bulbs can be touched by a bare hand in comparison to headlight bulbs. I've even bought masks from this location because I knew I'd be wire brushing rust off my calipers. For a small store, they have a little bit of everything. Very helpful team. read more

I've stopped into Larry's for various auto odds and ends over the last couple of years, and always found the staff to be very friendly and helpful. I am not particularly auto-savvy, and have always found their staff to be immensely helpful with figuring out the right bulbs/parts for my ride. A couple of weekends ago, my boyfriend and I decided to stop by and ask them to check our battery, because our car had just begun turning over for longer and longer before starting. The gentleman that helped us confirmed that our battery needed replacement, but let us know that they wouldn't have the battery that we needed in stock until Monday morning. For reference, it was Sunday, so it wouldn't have been a huge problem if we weren't both working the next day. We opted to shop around and try some other auto supply stores, but lo and behold, our battery had died its final death, right there in their tiny lot. When I let them know about our problem in case we needed to leave the car and cab it to O'Reilly's, the same guy immediately came out with an amp machine and got our car started (saving us a ridiculous amount of hassle) within 30 seconds. We may have made our actual purchase at their competitor due to sheer necessity, but I will absolutely be patronizing Larry's the next time that I have any auto-part needs. Thank you! read more

My Honda Fit needed a new headlight and got the part here. Mahalo to Steven for his customer service and to the delightful women who runs the cash register! Terrific service and price. read more

My battery had just died and I was desperate to find the closest shop where I could buy a battery and have it installed. Larry's was the closest but I wasn't sure if they would install it. I went in to ask the clerk and she told me to ask one of the guys in the back because it depended on the car and how difficult it is to get to the battery. They looked up my car info and before I knew it, my old battery was being removed and a new one was being put in. Super fast with friendly service! The clerk even informed me that they install windshield wipers if I need to have mine replaced. I may be back sooner than later read more

We bought a used car recently and the parking lights were stuck on stupid. This place had the right part for the right price. It wasn't the bulb it was the fuse and I guess the car we bought tends to have this issue a-lot because they knew exactly what needed to be done. read more

Sent my girlfriend's sister here for a new battery. It's a weird size so Costco doesn't sell it, and Napa/Larry's was much cheaper PLUS the AAA discount compared to Auto Zone. She ordered online for store pick up and was pleasantly surprised when the guy there offered to install it for her at no charge. That was super convenient because she could also turn in her old battery on the spot for the core fee. It took him just a few minutes and she tipped him $10. She's not a car person but I told her if she picks up the battery I can help change it. Needless to say this was very stress free for her (and me) and she said she'd highly recommend here. Her current battery was the original Honda one and her car was starting slower and slower. Now it starts up nice and quick. A+ for the customer service here. Thank you! read more

Hawaii Kai Napa was always where I went for my car needs, but it has since closed, and this is the closest one. Even before it closed, this Napa in Kaimuki was always the store that had the parts I needed that Hawaii Kai didn't have, so more often than not, I would just drive down to Kaimuki to pick up the part myself rather than wait hours or till the next day for the delivery from the warehouse. It's located at the corner of Sierra Drive and Waialae Avenue. The parking lot is very small with some pretty tight spaces, especially when you have the individuals with the huge pick up trucks. But hey, a business with its own private parking lot that's free and has more than two spaces is a rarity in Kaimuki. I really like this Napa because it's well-stocked with a variety of car needs and then some. There's always great deals each month, and many of its supplies are cheaper than any other store and even the internet! For parts, most of what I've bought so far is pretty close to the prices I find on the internet, but in the end, it's worth the extra few bucks since you get your part immediately and you can always conveniently return or exchange any unused or defective items. The staff are friendly, attentive, patient, and very helpful. That's all you need to ask for. Overall, I highly prefer this place than CARQUEST or O'Reilly's Auto Parts. Napa is better stocked with better prices. read more