My A/C started blowing 82 degree air and I turned it off. This was on a Friday evening. Saturday…read moremorning I called and spoke to Angela who arraigned for a tech to come out. Parker evaluated the cause (slow leaking evaporator coil) but he wanted to be sure the rest of the system maintained integrity by performing a pressure leak test which he did a few days later. He charged the system back up, enough to get me to the pressure test. Confirming the problem, he passed me over to Hope who provided a solution and explained in detail what needed to be done, what it would cost, and how long it would take. This was on a Friday afternoon. She was able to coordinate the required new equipment, materials and schedule their construction team for the following Monday morning. Everything was in place that morning and needless to say, they knew what to do and how to do it. They jumped on it, and never stopped. No breaks, no lunch and were finished by 2:00 PM. This was a major project, having to demo and rebuild the supply plenum, remove and replace the coil section of the furnace, install a new drain pan and drains, etc. As fate would have it, my thermostat had failed and that caused a delay getting the system to start. Richard, another airWoodlands tech came out and discovered the problem quickly and provided me with a new thermostat. From Angela, to Parker, to Hope, to Cossa, and to Richard, I could not have asked for a better team from any one, anywhere. Customer service in general has failed in America, but this group is an exception. I will never have to search for an a/c contractor. Air Woodlands is the best. (A special call out to Parker. He was the key element in earning my trust and Air Woodlands)

We had our AC go out and I found Air Woodlands on yelp. We also wanted a second opinion. So glad we…read moredid they came out fixed our issue on the spot then sent out Hope who gave us a very thorough quote for a repair or replacement. There was no high pressure sales she did a great job explaining everything in detail and we opted for the replacement which they did the following day because we were leaving out of town. The crew did an outstanding job. We couldn't be happier. Outstanding service.

These guys are great! It seems like our AC always dies on a Sunday, but that's okay, Fresh Tech is…read moreopen when no one else is. Thank God!

Update: The owner called me to apologize for the hassle and finally paid the remaining balance. It…read moreis good to see that the owner cares about their customers and their reputation, but the process to get here was exhausting.

I use Airsimplicity for our business and find them to be efficient, prompt, reliable and…read moreprofessional. I know that their prices can be hirer than other air conditioning companies but I'm a firm believer in you get what you pay for most of the time. I do know that when I call Michelle depending on the time of the day, I will have a Tech here in a reasonable amount of time and they will work until the problem gets resolved unless parts have to be ordered.

AirSimplicity Mechanical Services LLC, October, 2023 Grade1/2 out of 5. I really felt ripped off by…read moreprice gouging by these people. When my A/C stopped working I immediately knew by the sound it was making all it needed was a new capacitor. As a retired Certified Manufacturing Engineer (robotics) I know this to be a simple matter of unplugging the old component and plugging in a replacement. Checked online with Grainger, capacitors start at $60 retail. My regular A/C guy was booked for days. A friend suggested these people. I called and told them what was needed. They said it would be $99. The technician showed up and had the unit working in about ten minutes, since he didn't have to figure out what was wrong. He then billed me nearly $500 for something almost as easy as changing out a light bulb. When I was younger I would have done a simple task like this myself, but now Doctors recommend seniors stay out of the excessive heat. I just didn't expect to be taken advantage of. I have been waiting more than a month now for Michelle Winchester to get back to me with the promise of some resolution.

Could not recommend higher. I requested a pre-summer tune-up. It was my first time to use Cold…read moreFront. It is a family business. I have had recent bad luck with my previous HVAC company that always pushed unnecessary hardware upgrades and my HVAC issues were never solved. The owner Tim came to my home for the visit. He thoroughly inspected my three units. I shared my concerns, and he made some basic optimizations of the system such as washing the outdoor condenser coils and adjusting the blower speeds. My HVAC is running amazing now and it was no additional cost above the tune-up fee. This is the type of service you want from your HVAC provider.

My Heater went on the Fritz at about midnight on the 20th of January. We were in the middle of a…read morewinter snow storm here in Spring Texas. The inside temperature got down to 60 degrees. It was 22 degrees outside. I posted on my neighborhood FB page looking for some help. One of my neighbors recommended Cold Front as they were close by and treated their customers fairly. After communicating with the staff and sending photos of the faulty part, it was determined that they had the part in stock and would come out to fix it. The technician had to brave snowy and frozen roads to get to us. I was impressed. Even the post office didn't venture out today! They sent me texts stating when the technician would arrive. And he arrived as promised. Tim Alt was such a soft spoken and nice gentleman. He got right to work as he had the photos and knew which part needed to be replaced. Suffice to say, in about 30 minutes, we had heat again. Our house is again at a toasty 75 degrees! I highly recommend this company for prompt, honest, and courteous service! We paid a fair price for emergency service.

Called Mitch one evening to help with my broken air conditioner; he answered right away and set an…read moreappointment for first thing in the morning. He was very knowledgeable and was able to fix the problem with a replacement part within 30 minutes. Thankfully, now the AC is working great again!

Going without AC in Texas is a hard thing to do. Proline got my home system up and running again…read morequickly, and the owner of the business spent a lot of time walking me through everything they did, making sure I was happy with everything before they left. I feel like they really went above and beyond on this job. If you are ever in need of air conditioning work, call Proline.

Been calling Shandra and David for years. Awesome service. I recommend them all the time.read more

I've been a customer for years as they maintained my aging HVAC and water heating units. This year…read moreone HVAC unit broke and David's team replaced both units and the water heater which also was old. I never felt they tried to upsell me or push products - just informed me they were aging and would need to be replaced at some point. I've had the new units for a few months and have noted significant savings in our electricity bill. And to speak of customer service, one unit had a wire that wasn't working and David's team came out same day and repaired the wire that wasn't working and charged nothing for the repair. Excellent customer service and trustworthy!

In my search for an A/C contractor, I found that Larry at Total comfort was very willing to answer…read moremy multitude of questions about the system that was proposed, initially on the phone, and with follow-up email exchanges. His willingness to patiently entertain my questions was a primary reason I chose them for the job. Sebastion came out to assess the scope of work to enable an accurate quote. He was knowledgeable, professional, and courteous. The technician, Gill, and his crew Daniel and Guillermo arrived on time, introduced themselves and got straight to work. They were professional, courteous, and worked like well-oiled machine. I have never encountered an A/C technician as impressive as Gill with his obvious vast knowledge of HVAC. He answered all my many questions with convincing confidence and encouraged me to ask questions. I will certainly be contacting Total Comfort A/C when my 10-year-old upstairs system needs replacement.

One of the co-owners of this company took the time to listen to me regarding a problem with a new…read moreAC system another company installed. He was patience and gave me advice. He also sent pictures of what a proper duct installation looks like. It was very clear that I had made the wrong choice. If I could do it over again, I would use Total Comfort/AC Systems. The care he showed me, even though I was not a customer, spoke volumes. Larry has all my gratitude!

I have used them almost since their beginning. I have found them to be prompt, thorough, helpful,…read moreand informed. I have purchased Trane stems from them about 15 years ago and sadly, due to the horrific heat and our usage, I need to buy a new system. I am definitely going to buy from them because they are honest and responsive. I have yet to call them and not receive a response ASAP and what I also like is that they do not try to upsell. That, for me, is the kiss of death. I am surprised that some have not had the pleasure of sharing my experience. I have recommended them to several of my friends and they have all had a great experience too. While sometimes people and companies do miss the mark, I like the way that the manager, in handling his responses to negative reviews, takes accountability and is as forthcoming regarding either the problem or the possible next steps. So many don't do that. I think that it is to our benefit to always establish our expectations at the on-set so that neither party is disappointed. I have found that these kind of frank discussions make the process easier for both the vendor and me, while they may seem uncomfortable at the time.

They installed my air ducts improperly. I keep calling for them to fix and they never respond. They…read morehave also been clueless on fixing my other AC issues.