I am about to move to another state. One of the things I will miss about Seattle is Lanz and their great staff. Tim and Craig are both amazing. Long-time professionals with a ton of exp. And the owner Loretta is so nice and accomodating. Thank you for all the amazing massages! I am eternally grateful. read more

Over priced. Mediocre massage, better places to find in the area. Nothing good to say really. Do some research for a better massage and decent pricing. read more

I arrived today 10 minutes early to fill out my paperwork and did what they had asked. I met with Craig and everything started off fine but throughout the whole process he seemed doubtful as if I wasn't approved for a massage through my chiropractor so I looked at my phone and continued to look for my statement from Darren at Evergreen Chiropractor and craig told me to "look at him" as if I wasn't paying attention to him. He made me feel very uncomfortable after saying this and I wasn't about to spend a whole hour on a bed having him massage me you trippin bro. I ain't no kid I have 2 of my own. throughout the whole time of me being in LANZ Massage office he just seemed very Rushful and not really attentive to what I explained on paper about my pain. I explained to him I wasn't here to see a doctor and he seemed offended bc he continued to explain how all of his co workers are. I understand what he was trying to explain but again. No one will talk to me like I'm a kid. I have two of my own. Thank you. read more

Lanz Massage - Worthless example of a business. - Massage Near Me - Seattle, Washington

The worst scheduling I ever know. you are told a spot is available and with in a minute it's given for someone else. waited 2 hours for a scheduled I was certain and was turned away anyway. i expected a lot of professionalism bit I learned the hard way that they are not even close. read more

I am compelled to share such a worthless experience I had with this unprofessional business. It's not that they are not nice, just borderline a sham. I have had hundreds of massages due to injuries and arthritis. I called, made an appointment with the owner for a medical massage prescription for my post hip replacement surgery. To start, I was surprised that she only takes insurance information via texting of a picture of the info. Ok, maybe that's for security? (Ha!) I got to my appointment- they did not have me down. 30 minutes later, the "Boss", as staff call her, remembered my call and would fit me in. Great. Interviewed with the massage. I explained to the massage practitioner that the prescription was specifically for my left hip and the details of that were shared with him. After 40 minutes of the most worthless massage therapy with zero muscular manipulation, he NEVER TOUCHED MY HIP!! When I shared my concern, they said it was just an "Assessment" massage. BS! They waived the copay as a concession and billed insurance for their services not rendered. A low level, low budget, low quality service business. Don't take a chance, they are not worth your efforts, time or money. So disappointed. read more

Pros: Very close to my house on cap hill, friendly staff, love the message in the separate cottage. Cons: Cold beds, rooms in the separate cottage, if your looking a massage first thing in the morning on Saturdays. Advice: Cranking up the heat and being receptive to customers would be a great place to start, have not been I a while for this reason, male customer service friendly? You tell me? Moving on to another therapist read more

I found Lanz Massage through the Group Health provider directory. I needed someone to do therapeutic massage on my upper back and arms for a repetitive stress injury (too much typing and mousing!). Dan at Lanz Massage has been just the right massage therapist for me! He's great at treating my arms and related upper body areas, and I've noticed significant improvement as a result. He's also very consistent from visit to visit, which is not always the case with massage therapists I've been to in the past. While I'm going to treat injury, it's also a very relaxing experience. It's a comfortable environment in the basement of the owner's home (completely separate entrance so it's not awkward). They accept insurance and L&I. read more

Lanz Massage - Entrance from Republican - Massage Near Me - Seattle, Washington

I had a similar experience to another reviewer- I called and scheduled with a women and when I showed up the person doing my massage was a man. This made me uncomfortable, mostly because I was not informed in advance and wondered what happened and why I got no explanation. Given the odd location in a basement behind a house that feels isolated and the fact that there was no one else in the place beside me and the masseur, this surprise felt especially problematic. Given that a lot of people have trauma histories (especially women related to men), not telling a customer ahead of time who will do their massage is not ok- particularly given the very vulnerable position you're in during a massage. To be clear, the masseur did nothing wrong in terms of boundaries. While I didn't like that he wasn't very communicative and kept getting things wrong (mixing up the info about why I was there, didn't realize I'm pregnant even though I scheduled a prenatal massage and I wrote it all over the form we reviewed together, etc.), he maintained professional boundaries. However, this scheduling practice is inappropriate and unprofessional and needs to be changed. To make matters worse, the prenatal table was very uncomfortable! It crushed my breasts the whole time and made my lower back hurt even more than before I went in. Overall a pretty terrible experience. read more

I scheduled with a female masseuse who was recommended by a friend. Lanz rescheduled this appointment, which was fine. When I showed up the following week for the new appointment, I was scheduled with a male masseuse. My experience with him was fine. I scheduled my second appointment with the female masseuse, but I was again paired with a different male masseuse. While they were both skilled and my experience was fine, I was frustrated that my requests were ignored. I will not be scheduling a third appointment. read more

I found this location through my Health Care Provider (GHC) to help treat my back pain. The owner was very helpful in setting me up with one of her therapists (Rebecca Mulligan) who fit my schedule. Located on Capitol Hill I was worried about parking but I have always been able to park close to the studio just off of 12th without a hassle. The service has been great, they work with my health care and other providers and its a very comfortable location. They offer a wide range of massage therapy options and will work with you to get you with someone who is a good fit for your needs. All three have worked there for quite some time and know what they are doing. If you have sports injuries like I do or your just looking to relax then I suggest contacting them through phone or web and setting up an appointment. The prices are right there with other therapists and a comfortable setting is a big plus in my book. read more

I went to Loretta Lanz because she accepted my insurance and there were good reviews. When I arrived, the place was pretty run down, but I figured, as long as the massage is good, I don't need a fancy, sparkling clean space. The massage itself was completely unimpressive and I left thinking I just won't return. No biggy. Then I got the bill. I had asked about cost before the massage, but Loretta was super aloof. She ended up charging my insurance $185 for a $50 minute massage. This meant that I was left to pay $60 which could have paid a substantial portion of a good massage therapist outside of my network. This to me is the epitome of a selfish practitioner who does not care about access to her service or the care her patients are receiving, rather how much money she will make from the process. I have been to many massage therapists and this was the most terrible feeling I have had. Don't make an appointment here. read more

Not responsive to email and phones usually ring to a voicemail. Difficult to get a call back. Masseuse seemed rushed and massage actually exacerbated symptoms. I was out of the country for a few weeks and returned home to 3 invoices seemingly sent weekly, all with no due date. Very annoying. Would not recommend. read more

I created a Yelp account just so I could give this place a rave review! One appointment with therapist, Dawn, and I was floating for a day. She really, truly knows her stuff. I got a referral for a relatively serious sports injury that hasn't been healing well and she pretty much figured out what was going on within several minutes of careful palpation and manipulation. Additionally, I have a few chronic hip/pelvis issues and she worked with those so well that my gait was much improved almost immediately (thus the floating)! I have seen dozens of massage therapists in the last 4-5 years and she is by far one of the most intuitive I've met yet. I still have 9 more appointments to go so I suppose my opinion could change, but I have considerable experience with massage therapists and she is one of the best I've seen in the last 10 years! read more

I've been seeing Julene Coblentz for a while now, and let me tell you, she has changed my preconceptions about what massage therapists are capable of...her ability to understand and manipulate muscles is truly amazing. I don't even have to tell her what's going on - she is somehow able to immediately find every tough spot on my body and make them vanish with no pain or residual soreness. I don't know her background, but it's clear she has an astonishing natural gift for massage, likely combined with years of training. I found her through Group Health, and I am so lucky I did! read more

Kaylan has miracle hands! Great location, easy to get to, and for a busy place on Capitol Hill it has surprisingly good parking too. Lovely place, very cozy, and professional. Best medical massage I've had. Definitely recommend this place! read more

I got into a car accident last July that caused me to have migraines that would last for days. I started going to Lanz shortly after and they helped me so much. I did weekly massages for 8 weeks and I haven't had a migraine since. Mark and Tim are amazing. Thanks guys! read more

I have been going to Lanz Massage for almost a year due pain from a severe car accident. Everyone there is very friendly and Loretta Lanz their owner is very experienced in handling auto PIP claims. My favorite massage therapists are Tim and Mark who both have helped me a lot to relieve my pain and assist me with my recovery. Parking can be tricky to find since it is street parking in a residential area so it kind of depends on what time of day you go if there are open places. They are open in the evenings and Saturday so that is helpful for those of us who have to go after work. read more

I work up on Capitol Hill, and this place was highly recommended to me by a friend. Okay first of all, it is the most beautiful place to get a massage, complete with Aromatherapy. It is in the lower level of a house and everything is gorgeous. They pay attention to detail. And most importantly, you will get a wonderful massage here. I had 3 different people here and they were all excellent. A most wonderful experience. read more

With such high reviews, I took a chance. I went for a massage with a female masseuse. She was very nice but that's where the positives end. I almost didn't want to write it but figured it's best to share it so people can make their own minds whether to try it or not. I went in for a simple massage, focusing on my calves/legs. It started off fine and she did concentrate on my calves A LOT. So much so that I started getting concerned if it was safe to milk that calf muscle so much when it's cold. Also, less than half way through, I noticed she was no longer standing to massage me but she was sitting on a rolling stool. Hum, interesting. Never seen that happen before. Suffice it to say, she finished and I went home. I have no idea what exactly she did but I was beyond sore by the time I got home, not the good sore. And yes, I have had multiple massages in the past and knew what to expect. Wasn't happy that I was so sore I had to lie down in bed and not move and take an Aleve for the pain. I felt like a mummy b/c I couldn't move. That had never happened to me before. The strange thing was that it didn't feel that bad while she was doing it, so I'm wondering if it was more an issue with the technique or lack of. I wouldn't recommend this place to anyone. read more

Lanz was recommended to me by my doctor after a car accident. After just one session with Virginia, my pain was significantly reduced (after a month of experiencing back pain daily). She's just wonderful and truly understands the body! I felt completely at ease and look forward to continuing these sessions until I am pain-free. read more

I think most of the massage therapists that work here are good, but the management is unprofessional and terrible. What I expect from a massage therapy organization is for them to make an effort to listen to the needs or preferences of the client. I also expect them to attempt to pair the patient with a therapist who has experience or specializes in an area suitable for the patient's condition. I found Lanz through the Group Health directory. The first time I made an appointment, the administrator Holly did not ask about my needs or issues or what I was being referred for (maybe this is a privacy policy, in which case I would understand why they wouldn't ask). However, when she made an appointment for me with a male therapist, I asked if I could be switched to a female therapist. I have been to massage therapy in the past and have nothing against male therapists, but due to the sensitive nature of my condition, I thought that I would be more comfortable with a female therapist. (And in my experience, it is common for administrators to ask upfront if there is a preference). Instead of accommodating my request, the administrator seemed personally affronted and tried to convince me that I was wrong and that I should accept the appointment with the male therapist. I thought it was extremely unprofessional. After I insisted on the change, she did change my appointment. However, it seems that the Lanz policy is to match clients nilly willy with their therapists. It was common that when I made an appointment, I would be matched with the person who had the first available time slot open. I was never asked about my preferences. If I did find a therapist I liked, I would have to insist on seeing that therapist, otherwise I would be matched with a new and different therapist, every time I made an appointment. For people who have sensitive bodies, it is difficult to constantly work with new therapists who are not aware of personal preferences for pressure, etc. I would have much preferred a experience in which Lanz worked with me to find a therapist I could keep coming back to. However, this was always an uphill battle, and after going to about five appointments, I gave up on Lanz. I only wish I could have seen the therapist I did like outside of Lanz. Don't waste your time like I did--go somewhere else! read more

So I'm enjoying massages from Foley and Virginia. Foley doesn't work every Saturday so it's tough to get something with her.

I found Lanz Massage via my Group Health coverage. It's a great place. The staff is very welcoming and warm. The owner always made a point of saying hi to me (by name!) when she saw me. I worked with Marc. He was absolutely fantastic. Very low key and calming guy. I had a neck/shoulder injury and he really helped heal. Excellent experience! read more

I had a terrible experience that left me crying and bruised. I came in for a massage to treat shoulder pain and general soreness from carrying my heavy 8-month-old son. The therapist curtly explained his "style," which he said was geared toward athletes in chronic pain and, he emphasized, would NOT be relaxing. It wasn't. He did not listen to my needs, did not adequately adjust his style or pressure and spent a bulk of the time mansplaining muscle adhesion. He seemed almost intent on inflicting pain. After I expressed my dissatisfaction, he said he was working on me "as gently as [he] knew how." Throughout the session I found him to be condescending and unwilling to adapt. If Lanz insists on employing a massage therapist so rigid in his approach that he's not able to differentiate the needs of a professional athlete with level 7 pain and a tired new mom, they should ONLY pair him with clients that meet his exacting standards. The receptionist was very kind and apologetic but the owner never called to follow up on my experience. It is quite disappointing, as I used to see Dawn, who helped me a great deal while I was pregnant, but she's no longer there. Overall, an upsetting experience that left me in more pain than I started with. read more

Lanz Massage has a quality product (depending on who is doing the massage) but the experience with regard to billing was a nightmare. Lanz failed to confirm my insurance details and as a result I was over charged. I was promised a quick fix and a refund - this was not quick and required multiple calls on my end to resolve the issue. This is disappointing as they had my historical information (my insurance plan has stayed the same for massage therapy for the last few years), yet could not honor the previous payment obligation. I would have thought as someone who had done business previously my refund would have been taken care of immediately while Lanz did their necessary work in the background. Instead I was a messenger at the mercy of Lanz who was unable to confirm details from my insurance company. (And when I asked the insurance company, they had indicated they never received a call). If this is your only option for service, then you may get a good massage depending on the person - but the business decisions made don't make sense and can cause quite a headache which compliments the already existing back pain. read more