I went to Mulan as a recommendation from a friend. The first thing I noticed was how professional,…read moreclean, and relaxing this place looked. In the middle of downtown Seattle, I felt I was transported to a very relaxing place. Sorry, I am not great at metaphor. The people working there were very welcoming and friendly. They have many stations for manicures, pedicures, massages, and foot reflexology. When I saw their list of prices and I was surprised by how reasonable they were for their location. As a bigger person who has been walking on the treadmill and working out Orange Theory up to 5 times a week, my feet have been killing me, so I got a foot reflexology massage. To say my feet feel better than they have since I can remember has been an understatement. I plan on going back to Mulan Spa for more feet massages, and to make it part of my regular health routine. This place is totally worth it.

I prefer massages here. It feels like I'm in Vancouver. Granted there's still some concrete wall…read moreand industrial ceiling, but it's far better than massage businesses in international district or shoreline/lynnwood. It's super nice and quiet. Comfortable beds, blankets. Great pressure. For the head spa, I think it's not bad really. Compared to other Seattle head spas, it's pretty good. If I could suggest an improvement to match the quality abroad, I'd say to do the acupressure when the hair is wet. When it's dry, the therapeutic effect is not as much. And if possible, less use of hair brushes for head massage. Otherwise, I'd come back definitely for massage. Head spas sure but I'm indifferent. I hope the place survives because downtown/belltown could definitely benefit from this.

Mandy was excellent, focused on my shoulders and neck which were my tightest problem areas. She is…read morepretty strong, and had a great use of dry kneading before oil so that she could warm up and loosen the knots. I came out feeling way better than when I went in. Really high quality massage for a low price, highly recommend. She also offered guasha which was quite interesting, we'll see if it had an effect.

Terrible massage here, the masseuse didn't know what she was doing, oiled the he'll outta me on my…read moreback and rubbing her crotch on my head. She changed into small skirt before the massge,should have been the red flag. Left more sore cause she hardly did anything but just squeeze the hell outta me. Went there mid dayish just got out of morning time. Mid week. Difficult to find a straight up massage place

Great massage, so much better than I expected at an airport. I extended it by another 15 minutes it…read morewas so good. Excellent therapist with great pressure, very pleasant.

Very good massage with main masseuse checking in every once in a while to see how things are going…read morewith new one. They make you feel welcome.

Great affordable foot massage, try to sushi place next when you are done…read more Ask for Jason on the massage place!

Horrible customer service they play with you so bad in there gave me a bullshit ass massage and try…read moreto charge me $80. I got up mid Massage. The guy started the massage off with his elbow directly in my back had no sense of like rhythm or any kind of like actual sense to the Massage it looked like he was just like pushing his weight around my back I asked him multiple times to give me a proper massage and they decided to just play in my face. Do not go here. It's a waste of your time and definitely have no idea what they're doing and it's dirty as hell they literally give you a massage on a lounge chair would've cut out at the top of it for your face and then they have this dirty ass thing that they put over it for you to put your face in it smell smells like mildew. It's just not a vibe in there at all.

I have been going here off and on for years and have never had a bad experience. The massages are…read moreconsistent, they go hard, and it is the best deal in Seattle. The going rate atm is $40 if you pay cash, I never give less than $80 bc these guys work so hard and I work on tips as a bartender, so I understand how it works. People complaining that they were admonished for leaving a $7 tip are cheap (sorry... but it's true.. even at $80 for an hour full-body massage, it is a steal)... I almost never have an appointment and they always seem to get me in (I usually go on off hours and would make an appointment otherwise).. it is a wonderful massage, don't expect them to go light - and don't be cheap.. love this spot!

I visited on February 14, 2026, for a $200 facial, with checkout at approximately 11:07 AM (per my…read morereceipt). The front desk staff member listed as Amanda was rude, dismissive, and unprofessional from the moment I first interacted with her, even before my service began. Her demeanor was consistently unwelcoming and inappropriate for a hospitality environment, especially at a 4-star hotel spa where guests are paying premium prices. During checkout, she denied taking my credit card and then found it next to her, which was careless and concerning. This type of behavior is unacceptable in a guest-facing role and significantly impacted my experience from arrival through checkout. No guest should be made to feel dismissed or treated with such poor professionalism. Management should ensure she receives proper customer service training so that this level of unprofessional conduct is not repeated with future guests.

Booked two rooms at the hotel. One for me and one for my parents. They allowed my parents to check…read morein early, which was great except they put them in a room that had an open maintenance request and didn't assign the room to them just gave them keys, which meant people entered the room, not knowing they were checked in. We were told they were should never have gotten that room in the first place.. then I check into my room and the privacy curtains are nonexistent. Front desk staff not very friendly or helpful. We were looking forward to a nice hotel after a week of hiking, but disappointed in this experience.

The place was crazily dirty with human hair and feces all over the floor ceiling and walls. This…read moremassage ruined my back and overall health for days afterward. i requested gentle and the owner proceeded to bring a industrial log shredder and flay me. They still owe me a refund.

Nice and clean place, massage right on the spot with pressure level that I wanted. The massager…read moremaster know what she is doing. Cure my soreness on the neck , shoulder and the back.，Definitely will be back for more appointments.

I have been her client for over four years now because she gives an amazing massage. I prefer firm…read moreto deep pressure with a good flowy massage--it's surprisingly difficult to find someone who can do this well--someone who could be both relaxing and therapeutic at the same time! Andrea's massages are truly amazing and after every session I'm walking on air for hours. And don't let her slender build fool you because she can really go deep if you want. I highly recommend her. Not only is she an excellent massage therapist, she's a great person as well. B.Paige