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    Langan Chrysler Jeep

    5.0 (1 review)

    Services - Langan Chrysler Jeep

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Langan Chrysler Jeep Photos

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    15 years ago

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    Hari's Service Center

    Hari's Service Center

    (11 reviews)

    It has been three years since we used Hari's on Rt. 7 for maintenance and repairs on our cars. We…read morehad two older cars then and were very pleased with the expert service/repairs provided by this independent business for many years. For the past three years, we have been going to New Country Lexus on Rt. 9, a corporation, with our newer car on warranty. However, I am back at Hari's today for a NYS Car Inspection, and I am blown away by the difference in customer service between Hari's and New Country. Hari's-- 1. My appointment time was met, no delays because of over booking! Waited at Lexus 2 hrs 45 min in Jan. 2025 for minor service of tire rotation and fluids. (2 Star review posted) 2. The appt. took 30 min as I was told. 3. The owner Hari took the time to say Hello. He remembered the last name. He asked about my husband. He said he appreciated my business. 4. My car was ready on time for me to get to another appointment. I was told by the worker who makes appts. etc. that you do not have to go to the dealer for maintenance even if you have a warranty. Of course, you must the keep paperwork. I appreciate the convenience of having work done at Hari's in a timely manner.

    I dropped my car off on a Friday stating that the cabin of the car was filling with exhaust. They…read moresaid that the exhaust smell was coming from a leaking oil seal which required the transmission to be removed to fix. 2 weeks later, I picked my car up on a Friday at closing and paid $3,300. Within 2 minutes driving down the road, my cabin was again filled with the same exhaust smell and the car now also had a slight vibration that wasn't there before. I dropped the car back off that night after closing. When I called Saturday morning, I was told that they did not have time to look at it that day. On Monday, I stopped on the way home from work. The owner was in the process of looking under the hood of my car. When I approached and started to discuss the issue with my car he became very aggressive in his demeanor and tone of voice. Never once did I ask for a refund on the work that was done (that didn't fix the problem I brought the car in for) nor did I accuse them making up a problem that didn't exist. I simply wanted the issue I brought the car in for to be done promptly since I was now on week 3 without a car. The owner made me feel very uncomfortable to the point I started to cry so I excused myself and left. The owner followed up a half hour later via phone call, speaking very nicely to me, sharing the great news that the parts needed to fix the original problem would run me around $50 and they had discovered the vibration was due to a loose bolt that was now tightened and fixed. We picked the car up Friday and I was informed they charged me 1/2 the labor bringing this new additional bill to $270 for a total of $3,570. Paying so much when the original issue was under $500 definitely isn't ideal. However, that is not the reason for my low review. For me, I feel they should have checked that the original problem was fixed before giving it back to me the first time. The biggest issue was how I was treated by the owner. I would not want anyone else to have to experience that I had. The other two workers were very polite and respectful.

    Langan Chrysler Jeep - autorepair - Updated May 2026

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