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DePaula Mazda

3.0 (14 reviews)
Closed • Closed
Updated 2 months ago

Services - DePaula Mazda

Vehicle battery testing

Check engine light

Engine oil light diagnosis

24 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Windshield wiper replacement

DePaula Mazda Photos

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Reviews With Photos

Pulling up to the enclosed garage
G-Dawg ..

New Location. Same 5-star service! We've been depending on Depaula Mazda Service for a couple of years now and couldn't be happier. Their new building now matches the level of service they provide. Even though I had an issue once after having my car serviced, I returned a bit later and they resolved the issue within minutes. (I had a low tire pressure light come on after a rotation...just needed a bit of air). Employees are polite, professional, and knowledgeable. Like many (perhaps all?) Mazda service centers, they send a video of the work they're performing. The new building looks high tech. You're able to exit your car in an enclosed garage. There are comfortable waiting areas with coffee, water, and WiFi.

My dogs acclimating to the new vehicle.
George L.

This was my first time shopping for a new car and only my second time going to an actual dealership. I'm happy to say that DePaula Mazda did an excellent job! To give some background, about 12 years ago, before I moved back to NYS from CA, a gearhead friend of mine suggested I checkout the Mazda3 hatchback. He was a self-proclaimed car guru gifted with the unique ability to predict your favorite vehicle based on your personality. It had been 13 years since I even needed a car, so I was open to any and all suggestions. I found and purchased a beautiful uniquely blue, 2007, pre-Bluetooth standard, used Mazda3 from a veterinarian in Colonie, and I have to admit, my car guru was 100% correct in his prediction. Despite my efforts to take great care of my beautiful car, 12 years later I found out that the 2007 Mazda3's had severe rust issues under the car, and I was lucky that mine lasted that long. So I found myself car shopping during the pandemic, looking for a very specific replacement to my favorite car. Subaru almost had me, but during my test drive, the base model felt plastic-y and cheap, it had poor pickup (horsepower), and I had a very typical "used car salesman" type experience from the Schenectady dealership -- which immediately turned me off to the well-respected brand. Months later it finally happened... Like a ray of light, a summoning from the great beyond, an email came in from one of those CarFax/CarGurus sites about a reasonably priced, blue, preferred, 2020 Mazda3 Hatchback. It had everything I needed (which was a pretty short list that included, AWD, blue colored, and Android Auto). Upon arrival, I was greeted by a new salesperson named Colin. He was young and definitely new to the process, but he more than made up for that with excellent customer service and his willingness to go above and beyond. To be fair, the car practically sold itself, but Colin was the breathe of fresh air that I needed, and I was happy to give him the final sale. From test drive, to the masked elbow bump (aka - the pandemic handshake), the experience was pretty smooth. Colin emailed me and texted me all the information I needed. Then he and the DePaula team did all the nightmarish work which included registering the vehicle in my name, transferring my plates over, transferring my insurance, figuring out the loan details, and lining up the paperwork. Honestly, it couldn't have been an easier, more pleasant experience, and I'll always recommend them because of the great work Colin and the DePaula Mazda team did.

Mazda CX 5
Martha R.

Superb experience at Depaula Mazda. Jeff Jenkins did not push a vehicle on me, he worked with me and kept in contact with me via phone and email. Jeff is extremely knowledgeable, friendly and straight to the point, no messing around. Once my certified pre owned vehicle was ready they gave me a call. When I arrived they had the car in such Pristine condition you could not tell it was used! Jeff gave me a tutorial on the vehicles infoscreen and showed me how all the bells and whistle's operated. Jeff made sure I felt completely comfortable in the vehicle. With the help of Frank Santoro from the finance department i was able to obtain the best rate. One of the best buying experiences I've ever had, I left feeling like family. This is how car buying should be, stress free and happy! I highly recommend you consider Depaula Mazda for your next vehicle purchase. Ask for Jeff, you will not be disappointed!

CX-5 Aka Shadow

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2 years ago

Service department was efficient and professional. I will be returning for future service needs on my Mazda.

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3 years ago

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6 years ago

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