They have well trained mechanics, store manager is very friendly and professional. Would…read moredefinately go there again.

Great service. Pleasant technicians to deal with. They were knowledgeable and professional.read more

The nicest people who went out of their way to save the day. I will never forget the can-do…read moreattitude they showed me today. Very refreshing.

Absolute ripoff artists. Went there for a simple state inspection. They told me my brake pads…read moreweren't good enough. They wanted over $1200 to remove 4 bolts per wheel and swap out the rotors and pads. They already had it on the lift with all the wheels off. At that point, it would have been a half-hour job and less than $200 worth of parts. I told them to put my wheels back on, and I'd do the brakes myself. Cost me $180 for parts. As I was taking the wheels off, I found They had cross threaded one of my lug nuts, which ruined the stud. They didn't even have the decency to tell me about it. I had to cut it off and go get a new one to install. The worst part is that while replacing the pads, I discovered they didn't even need replacing. They had way more than enough material to pass inspection, and the rotors were well within specs. I will never go to any Midas ever again. They're just another scamming ripoff shop.

Very fairly priced vehicles! Professional and pleasant to work with. They have all different types…read moreof vehicles on their lot. they get new vehicles every week

I visited the location on 4/19 and a salesman told me a car I was looking at was on sale and it did…read morehave the sale price written on the windshield. I called back Monday 4/21 morning as the salesman told to do and was told the car was never on sale and the price has always been the same and was hung up on. This establishment is running itself horribly and I've lost full consideration doing business with this dealership considering there was a car that I've been longing to get and is within my budget. Sorry for the long review but this business needs to get a backbone.

I recently had service done at Lia Toyota of Colonie. This place was first class service from start…read moreto finish. I had previously bought my vehicle to another Toyota dealership, and they told me that they weren't able to fix the problem. When I pulled into Lia Toyota of Colonie, I was greeted by the service associate Nick. He assured me they would thoroughly troubleshoot the problem. In short order they had diagnosed the problem and assured me they could fix it. They showed me exactly what the problem was, and what caused it. (The problem was caused by another company installing a trailer hitch. They even put that in writing so I could try and recoup some of my repair bill from that other company.) They had to order parts, which wouldn't be there until the next day, but the timetable they gave me for repairs was right on schedule as they promised. They got me into a rental car and they fixed the vehicle in the time frame they promised for the price they quoted. It was a very expensive repair, but they offered financing with monthly payments so that worked out okay. The waiting area was very comfortable and they had complimentary coffee and donuts. Everybody was kind and polite from start to finish. I highly recommend the service department at Lia Toyota of Colonie!

I first visited this dealership back in 2006. I had a new Toyota, put 5000 miles on it, and came to…read moredo the 5,000 service indicated in the manual. It was an oil change and a tire rotation. I was told that due to the upstate New York location the car is were considered and hazard service and there was more work that had to be done as part of the 5000 mi service. I did not see any value in the additives and additional work that they were proposing and ask them to just do the 5,000 mi service per the manual. This led to a few back and forth exchanges were they informed me that they would place a letter in my permanent file stating that I refused dealer recommended services. I asked them what ramifications such a letter had and they couldn't think of a single one. Needless to say, I did not go back there. 19 years later, I drove my mom's car and there was vibration when I pressed on the brake pedal. Does generally means that the surface of the rotors is rough. I let her know that and she took it to Lia Toyota for a break inspection. The dealership provided the tread depth measurements and the pad thicknesses and said that both the tires and the brakes were good. They then wanted $80 to take the car for a spin to help identify the issue. Thinking that this was strange I took the car to a private shop and asked them to pop the wheels off. There was visible corrosion of the rear rotors as soon as I took the wheels off. Replacing the rotors solved the problem. I already didn't trust this dealership but apparently I failed to underestimate them.

Ankers has now been providing consistent quality car for my household vehicles for years at this…read morepoint. We feel very fortunate that we have access to such a trustworthy and effective shop. In addition to some of the specifics mentioned in my previous review (see below), there have been several instances where Ankers could have just recommended the more expensive route to fix something, but chose to allow us to make an informed decision by trying alternatives or doing things incrementally so that it could be determined if a smaller fix would suffice. All this without sacrificing the integrity of the car, though. It is such a relief to know you are going to receive competent and honest work on one of the major financial investments you make: your vehicle. I can't recommend them highly enough.

We go to Ankers regularly to service our (gracefully) aging Prius v. I have found them to be…read morehonest, reasonable on pricing, and especially good for moderate to major repairs. They recently did an excellent bumper replacement - painting the day before so it only took a few hours.

It has been three years since we used Hari's on Rt. 7 for maintenance and repairs on our cars. We…read morehad two older cars then and were very pleased with the expert service/repairs provided by this independent business for many years. For the past three years, we have been going to New Country Lexus on Rt. 9, a corporation, with our newer car on warranty. However, I am back at Hari's today for a NYS Car Inspection, and I am blown away by the difference in customer service between Hari's and New Country. Hari's-- 1. My appointment time was met, no delays because of over booking! Waited at Lexus 2 hrs 45 min in Jan. 2025 for minor service of tire rotation and fluids. (2 Star review posted) 2. The appt. took 30 min as I was told. 3. The owner Hari took the time to say Hello. He remembered the last name. He asked about my husband. He said he appreciated my business. 4. My car was ready on time for me to get to another appointment. I was told by the worker who makes appts. etc. that you do not have to go to the dealer for maintenance even if you have a warranty. Of course, you must the keep paperwork. I appreciate the convenience of having work done at Hari's in a timely manner.

I dropped my car off on a Friday stating that the cabin of the car was filling with exhaust. They…read moresaid that the exhaust smell was coming from a leaking oil seal which required the transmission to be removed to fix. 2 weeks later, I picked my car up on a Friday at closing and paid $3,300. Within 2 minutes driving down the road, my cabin was again filled with the same exhaust smell and the car now also had a slight vibration that wasn't there before. I dropped the car back off that night after closing. When I called Saturday morning, I was told that they did not have time to look at it that day. On Monday, I stopped on the way home from work. The owner was in the process of looking under the hood of my car. When I approached and started to discuss the issue with my car he became very aggressive in his demeanor and tone of voice. Never once did I ask for a refund on the work that was done (that didn't fix the problem I brought the car in for) nor did I accuse them making up a problem that didn't exist. I simply wanted the issue I brought the car in for to be done promptly since I was now on week 3 without a car. The owner made me feel very uncomfortable to the point I started to cry so I excused myself and left. The owner followed up a half hour later via phone call, speaking very nicely to me, sharing the great news that the parts needed to fix the original problem would run me around $50 and they had discovered the vibration was due to a loose bolt that was now tightened and fixed. We picked the car up Friday and I was informed they charged me 1/2 the labor bringing this new additional bill to $270 for a total of $3,570. Paying so much when the original issue was under $500 definitely isn't ideal. However, that is not the reason for my low review. For me, I feel they should have checked that the original problem was fixed before giving it back to me the first time. The biggest issue was how I was treated by the owner. I would not want anyone else to have to experience that I had. The other two workers were very polite and respectful.

I recommend Mavis for their quality of service, ability to get you in quickly, car back in a decent…read moretime and for their honesty. I highly recommend them and I'm picky with mechanics.

Honestly please avoid going here. They overcharge you and make things worse than they already are…read more if you zoom in youcan see black section peeling off. I don't usually complain but why continue if you don't know.

For context, I rate products and businesses on a simple scale: 5 stars means I love it, 4 stars…read moremeans I like it, 3 stars is okay, 2 stars means I didn't like it, and 1 star means I hated it or think it's unsafe. This is my third time at Monro Muffler in Rotterdam in the past two months. The first two visits were for tires on two different vehicles. They were able to accommodate me on consecutive days, which really helped me out. They gave me a great price on tires, better than other places I checked, and they offered recommendations at different price points without any pressure to go with the most expensive option. I appreciated that. Ed at the front desk was personable, helpful, and professional. I was very pleased with both appointments. Fast forward to this week when I needed my car inspected ASAP. I knew it was coming due, but I had a vacation planned and was going to handle it when I returned. A snowstorm messed up my plans, I could not get back when expected, and I had to cancel my dealership appointment. When I tried to reschedule, they were booked out a few weeks. A couple quick oil change places could not get me in until midweek either. I remembered my previous experiences at Monro on Chrisler Ave and called on my way to work. I told Ed I needed it done as soon as possible. He said he could take care of it that day and told me what time to bring it in. He got me in right away just like he said he would. It was done quickly and effortlessly. No attempt to sell me anything, just exactly what I asked for. Friendly interaction, great service, and consistency all three times. If I need tires, brakes, or mufflers in the future, this is where I am going.

Thanks to the team at Monroe. Paul the mechanic knows his stuff…read more Fast and courteous ! Reasonable prices. Thanks for a job well done !

The Store manager (T) is very upfront and honest. The service team has been there are awhile and…read moreare very knowledgeable mechanics. The whole team is dedicated to making sure the customer's needs are met and services are completed to satisfaction.

Adirondack tire mounted 4 tires on rims for me. They communicated well. They ordered a tire for me…read more There was a few day delay but they got it right. What I like best is the quality of their work and the knowledge of the folks at the front desk. They are all very respectful. It seems like a good team and I will use them again if I need tire work.