Pro Automotive is my only mechanic & has been since 1993!…read moreThank you Richie & Mike for always taking very good care of me!!

I came to this shop yesterday a little frustrated. I did't realize that when I got new plates at…read morethe motor vehicle they don't have new screws to put the plates on, as I threw out the old ones. So here I am driving down State St, one plate in the rear view window and one on the dashboard. I pulled into Pro Automotive and what a relief. Rick not only found screws for the plates he put them on and even put the registration sticker on for me. The big plus was he would not charge me. I highly recommend this place I know that when I need any work done on my car I will bring it here. Thank You so much Rick Doris Dolan

John I had a great shop... Prices are fair... I have recommended him to many people... would…read moredefinitely go if I have something to fix on my car

Ankers has now been providing consistent quality car for my household vehicles for years at this…read morepoint. We feel very fortunate that we have access to such a trustworthy and effective shop. In addition to some of the specifics mentioned in my previous review (see below), there have been several instances where Ankers could have just recommended the more expensive route to fix something, but chose to allow us to make an informed decision by trying alternatives or doing things incrementally so that it could be determined if a smaller fix would suffice. All this without sacrificing the integrity of the car, though. It is such a relief to know you are going to receive competent and honest work on one of the major financial investments you make: your vehicle. I can't recommend them highly enough.

We go to Ankers regularly to service our (gracefully) aging Prius v. I have found them to be…read morehonest, reasonable on pricing, and especially good for moderate to major repairs. They recently did an excellent bumper replacement - painting the day before so it only took a few hours.

Awesome, quick service, saw me very quick at a cheap price :) very nice and trustful owner. Fixed…read morean issue that I went to 3 other places to fix!!

Family owned auto shop that does everything a car needs. shop is run by father and son, owner is…read morefrom Naples. These guys are very knowledgeable. Care for your safety on the road makes sure work is done right at a very reasonable price.

This is the first time I brought my "Mazdarati" to this service center. I saw the majority of…read morepositive reviews and gave it a shot. So far, so good. I came in to schedule my appointment and got an estimate. The work is now complete. They hit the estimate (installed new brakes all around), plus a little extra for antifreeze (drain & fill), and a tire rotation. Tires were already off the vehicle, so why not rotate them? Makes sense to me. It was one of the hottest days of the summer so far, 90 degrees, and these guys were still on it. No complaints, just got the work done. Better than me. I think I've found my new go to auto repair shop.

This is the best service center I have ever used for my car. The prices are very reasonable and I…read morefeel completely sure that I can trust them. They always do a great job, and have fast availability and turn around. I drive 45 minutes to get there just because of how much I think of them. 10/10 service.

My experience here was amazing. They took me in even though I did not have an appointment and they…read morewere able to work on my car and get everything completed that needed to be completed. My tires weren't that great he was able to look at everything. see what I needed give me an estimate and he was able to take care of me the way that needed to be done. Absolutely amazing how friendly and outgoing each and every individual there is the one who took care of my truck is Andy and Andy was simply fantastic. He explained everything that was going on. He really brought it down to a level that I could understand and then made sure that I understood exactly what he was doing. He went above and beyond what he needed to do. As far as the cost, it was really cost friendly and for the quality of service it was very acceptable to have that payment. If you're ever in the area and you need to have stuff done. I would say choose this place and if Andy's here have him do the work for you he's good. Thank you so much for listening.

Had an appt for State Inspection and they were ready to take the car in when we arrived. The young…read moreman working the desk was efficient and very professional. The car was ready in less time than estimated and we Were out in the blink of an eye.

Another very good experience at Hari's today. My Lexus…read moreneeded a NYS Inspection and Oil Change. I arrived for my appointment and was told the customer before me needed unexpected work done. Robert, the outstanding mechanic who has worked there for twenty years, apologized for the delay. I was offered and accepted a ride to my nearby home to wait. Two and a half hours later, the work was completed. I was given a ride back to the garage. I call this excellent customer service. And that is one reason why we support an independent service provider rather than a dealer. Plus, the cost is considerably less than for work at a dealership. At Hari's, communication with customer, attention to customer needs, and expertise in servicing cars are all superior to most dealerships. I believe I am getting a fair and accurate appraisal of work that needs to be done. Whereas, at the dealership, I feel the bill is padded with extra work that is unnecessary. Plus, I am supporting an independently owned local business that resides in my community. A "WIN" all around.

I dropped my car off on a Friday stating that the cabin of the car was filling with exhaust. They…read moresaid that the exhaust smell was coming from a leaking oil seal which required the transmission to be removed to fix. 2 weeks later, I picked my car up on a Friday at closing and paid $3,300. Within 2 minutes driving down the road, my cabin was again filled with the same exhaust smell and the car now also had a slight vibration that wasn't there before. I dropped the car back off that night after closing. When I called Saturday morning, I was told that they did not have time to look at it that day. On Monday, I stopped on the way home from work. The owner was in the process of looking under the hood of my car. When I approached and started to discuss the issue with my car he became very aggressive in his demeanor and tone of voice. Never once did I ask for a refund on the work that was done (that didn't fix the problem I brought the car in for) nor did I accuse them making up a problem that didn't exist. I simply wanted the issue I brought the car in for to be done promptly since I was now on week 3 without a car. The owner made me feel very uncomfortable to the point I started to cry so I excused myself and left. The owner followed up a half hour later via phone call, speaking very nicely to me, sharing the great news that the parts needed to fix the original problem would run me around $50 and they had discovered the vibration was due to a loose bolt that was now tightened and fixed. We picked the car up Friday and I was informed they charged me 1/2 the labor bringing this new additional bill to $270 for a total of $3,570. Paying so much when the original issue was under $500 definitely isn't ideal. However, that is not the reason for my low review. For me, I feel they should have checked that the original problem was fixed before giving it back to me the first time. The biggest issue was how I was treated by the owner. I would not want anyone else to have to experience that I had. The other two workers were very polite and respectful.

Debbie and Chuck are punctual with scheduled appointments and if there is an emergency, they try to…read morework with you the best they can. They are professional, provide excellent service and when preforming diagnostics, discuss the best and cost effective approach. With older vehicles, they track wear on belts and parts and billing statements include a detailed explanation of repairs. They utilize text messaging for appointment reminders, pick-up times and will text a PDF of repair estimates, upon request. A community based business, they are respectful of the surrounding residential homes, keeping their building well-maintained and the grounds nicely landscaped.

My Honda Fit wasn't accelerating evenly, so after another shop (dealership!) Said it would be a new…read moreclutch with some hefty labor costs, I went to Consaul Auto for a 2nd opinion. Their diagnosis was much simpler, more affordable, and most importantly correct. The Fit drives way better now. Also they were really accommodating with my pick up and drop off schedule. They also have a great diagnostic tool that texts you the problems and proposed fixes before they call you to discuss the next steps. I'll be going back there.

I had a major tire issue on Christmas Eve and stuck in Cohoes with no luck. I called several shops…read morebut no one was able to get me in. Also, no one had a rim for my tire as that was found to be bent. Once I found PCI on here, I gave them a call and the sweet lady who answered the phone (I believe her name was Shelly) was so cheerful and pleasant, she offered to order what I needed letting me know it wouldn't be there until at least after Christmas. She said she'd give me a call when it came and surely she did. Upon arrival, she gave us some Christmas cookies and even though they were super busy, she was able to help us out. They work very hard here so patience is a virtue. If you want to do business with honest people, don't hesitate to come here! Great people, great work! Super fair prices.

On vacation and needed a quick tire fixed! They got us right in for a tire repair! I couldn't be…read morehappier!