Amber will treat you right. Very knowledgeable in the business and eager to satisfy her customers…read more I won't go anywhere else now.

Love this place. The manage is super knowledgeable and friendly! This company uses a computer to…read moreadjust your prescription. I have an astigmatism and a personal eye adjustment by a person is inaccurate. So, I only go to companies that use a computer that is much more accurate. Great place for glasses.

The team at Comolli and Ethridge are the best people and the service is very professional . I would…read morerecommend anyone going to them with any type of eye problems . The best in Brownwood Texas . Thanks you guys for always taking care of me and my family . Top Notch Thank Again . Todd Kilgo and family

Totally professional from start to finish. Had the most thorough eye exam I've ever experienced in…read moremy 60+ years. Super selection of high-quality lenses and frames. Measurement and fitting of the frames provided me secure and comfortable eyeglasses critical in my work as a rancher dealing with everything from working closely with a herd of 1500 lb. animals to operating heavy equipment. Glasses delivered on time and they look and feel great. Have shopped at the big box stores and discounters before but never again.

I visited Americas Best today . I booked an appointment online and it was super fast and…read moreconvenient. Big shoutout to Isiah for his patience and polite service the whole process through.

Mixed experience at America's Best in Killeen. The wait was definitely long, and the doctor was…read moresignificantly late for my scheduled appointment, which was frustrating. If you're on a tight schedule, be prepared for some delays. That said, once I got through the exam, the team moved quickly to get my glasses ordered. The ordering process was smooth, and my glasses were ready faster than expected, which I really appreciated. Staff was courteous and helpful when it came to picking out frames and answering questions. Pros: Fast turnaround for glasses, friendly staff Cons: Long wait time, doctor was late Would I return? Possibly, but I'd plan for a wait just in case

Great place!!! Everyone was smiling and had a great attitude. Very friendly. Dr. Moses took the…read moretime to explain everything.

Front desk service is rude and horrible. They raised the prices for service without telling me and…read moregave me the most expensive prescription for contacts. They didn't let me know how much it would be until after the appointment. It used to be $19, and it was almost $160. When I said that they should have let me know the price upfront, she loudly announced that I couldn't afford my appointment. Then her and the other lady sat there making rude comments about me back and forth to each other. After they gave me a cheaper prescription and I paid, and went to leave, she announced that I could order contacts, but I probably can't afford those either. I was so humiliated, I started crying, and she just smirked and said " see, I don't start problems." Some of the staff are really nice, but I will NEVER go back.

First time ever that Yelp made me wish there were six stars. I had a bad experience with a…read moredifferent place in Kyle and decided to branch out to San Marcos since it isn't far. I was treated so wonderfully by every single person in the office. The doctor explained so many things to me, answered all my questions, wasn't rushed, reached out and shook my hand when entering and leaving. The front of house staff were so friendly, the person that helped me pick my glasses was so patient and she took so much time explaining how my new progressive glasses would work, the costs. I cannot say enough how truly lovely this group is. Highly recommend!!

We needed new glasses and wanted a new vision center. My husband stumbled upon San Marcos Vision…read moreCenter and we really like it. They were able to get us in the next day which was a pleasant surprise. They also are very clear about an extra test that they perform and the charge for that. They are very thorough! The staff are very nice. They explain everything and Dr. Sturm was very easy going and friendly. He knows his stuff and was familiar with my medical condition that effect my eyes. That was really good to know. My husband loves Oakley frames and they do not carry them but he can always order the frames. If you need to get your eyes checked, make an appointment and check them out.

I have purchased three pairs of glasses from them and I am constantly stopped with question of…read morewhere I bought them. The selection is amazing and the service is the best. I have two repairs already and they were done perfectly and promptly. I live in New England most of the year but now only buy glasses at Gene Rogers.

Horrible customer service! I will NEVER step foot in this place again. EVER! That is how bad my…read moreexperience was! I was met by a Hispanic man whose attitude was extremely off-putting, enough to send me walking, which has never happened to me before. I was in professional sales for 30+ years, and I can't believe what retail sales have stooped to. I would fire him in a nanosecond. I went in there believing this was a good, family-owned establishment, with great reviews, only to be met with someone who really shouldn't be there - he had no interest in helping, did not smile one single time. He was cold, aloof, and rude. When I told him I was leaving and WHY I was leaving, he didn't blink an eye - he was completely fine with that. Unreal. Sickening actually. Don't waste your time or energy here. Save yourself some stress and a headache. Find another place, you'll be glad you did. PS. Read the "Negative Reviews" before you decide on this place. Something I did not do, but wish I had. There is a theme running through all of those reviews. I consider them 100% accurate based on my own experience.

Ditto the previous reviews about "more than double" the normal charge. After placing the order I…read morethought twice about paying more than double what I normally pay & canceled the order. I then took the prescription to another provider and saved $170.02 for the SAME lenses. Even worse, the prescription was incorrect, the doctor made a typo which was caught by the other provider because the lenses did not even come with the base curve measurement typed in error, it is a standard base curve! This was not even caught by Visionworks!! Accuracy is critical when it comes to vision care and quality control process to ensure prescriptions are properly verified before sales finalized seem kinda important, right?! This plus the excessive fee, $170.02 more than what the other provider charged, additionally costing me additional time and inconvenience equates to NOT recommending this business at all for not just 1 reason but numerous reasons.

Quick and easy visit! Staff was very generous and helpful. Would definitely keep coming back :)read more

Still receiving great service from Dr. Cooke and his staff. All aspects of the process are very…read moreefficient. Appointment times are accurate, staff is friendly and professional, and I always feel like I am getting the best care possible.

I have blue cross eye med insurance, but due to the fact that I am diabetic, they charged my…read moremedical insurance instead of my Eye insurance. so instead of a $10 copay, I had to pay a $100 copay plus the eye photos that they require for the diabetic exam, an additional $25.

Adrien Rodriquez was great helping me. He counseled me about all the choices for my new glasses…read morevery honestly. I appreciated his input. I have been wearing glasses for decades but this is the first time I felt secure in my decision. He deserves a raise!

I ordered a second pair of glasses from a prescription that was less than a month old. I explained…read moreto the worker that with the second pair glasses that reading was very blurry. She said the prescription that I turned in was correct on the glasses and that I probably needed a new prescription. She insisted that I was mistaken. The first pair of glasses that I have from the same prescription is fine but from another vision store. She told me that I need to move my head around until I found a spot that was clear for reading. I have been wearing glasses for over 30 years I have never had this problem and I know when there is something wrong. I am not a person to cause a scene so I left after trying to convince her that It was something wrong and she was determined that she was right. With insurance I paid about $300.00 for a pair glasses that I can wear only if I don't need to read anything. I will never shop at Visionworks again. She said I chose not to add the expanded bifocal at the bottom (which I did not even know was a choice because everything was in the prescription) and showed me a space the size of half the tip of my fingernail that I need to focus on for reading. I've never heard of that before. I am not satisfied and felt very humiliated with others standing around listening to the conversation. For me the rating is less that the lowest one available. It seems that it did not matter as long as she felt they had done their part and nothing else can be done.

We have been coming here years. This place does not respect insurance prices and will overcharge…read moreevery single time. Even if you present the benefits to the representative in the store and show them that you have a low copay for your vision insurance that they claim to accept. They will still overcharge you. They give very vague excuses and explanations. Also, in addition to delaying our daughter's glasses for pick up, there was poor workmanship quality. When cleaning the lens, it actually popped out of the frame. Going downhill in all areas, including service, product selection, workmanship, wait times, and pricing.. If you value your time and money go somewhere else.