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    Harker Heights Allergy

    5.0 (1 review)
    Closed 7:30 am - 4:30 pm

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    6 years ago

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    Baylor Scott & White Clinic - Killeen West

    Baylor Scott & White Clinic - Killeen West

    2.3(13 reviews)
    1.3 mi

    How do I give zero stars, when I was first referred to this place for iron issues I had Dr, Derrick…read moreNyugen and he was amazing he looked at me as a total patient and now that he's gone they tossed me to Ayesha Sheikh and she is so cold and uncaring. I have been begging for an iron infusion (all tests back that I need it) and she has informed her nurses to tell me no. I have tried to call and sent messages through the portal and am still being blocked by her nurses. They've been told to tell me that I'm being kicked back to my PCM and if my symptoms get worse to go to the ER! I was hopeful that as a woman and especially a woman of color in this country she would be different but boy was I wrong. If you see her name as your new hematologist, run. I am going through any and all channels to report her because healthcare is already subpar and she's just adding to the failing system. I hope when you need care and have to fight for your health you get the same crappy halfbutt treatment you offer. And do not post that generic link that you all post to everyone and then not do anything just trying to make it look as if you respond to all comments and take them seriously. I've already been there as well as patient relations....DO SOMETHING!

    Dr. Wilson and her team have been helping my family for a decade. We've been happy with them and…read moretheir care. They are active in checking in and following up on things for us.

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    Baylor Scott & White Clinic - Killeen West
    Baylor Scott & White Clinic - Killeen West - Lobby

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    Baylor Scott & White Clinic - Killeen West

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    Killeen Pediatric Care Clinic

    Killeen Pediatric Care Clinic

    2.1(14 reviews)
    0.9 mi

    VERY UNPROFESSIONAL! The front desk staff, Ms. Raquel (or…read moreMs. Rachel), disconnected my call three different times while I was simply trying to ask why my daughter's appointment was rescheduled when her dad arrived only four minutes late. She claimed there is no grace period and tried to imply he was lying about the time, even though he showed up at 10:04 for a 10:00 appointment. He had to call off work, pick our daughter up from daycare, and still got turned around at the door. When I questioned why the call kept dropping and said, "Are you acting like you can't hear me?" Ms. Raquel / Ms. Rachel suddenly came back on the line with a rude attitude and falsely accused me of calling her a name--even though I was speaking to people in the background. Instead of remaining professional, she escalated the situation by threatening me, telling me to "come say it to her face," and when I arrived to unenroll my children, she said, "Ain't you coming to look for the h?"**--continuing to provoke and disrespect me. When I asked her to step outside so we could talk calmly, she refused and continued being unprofessional behind the counter. Management also made no effort to listen to my side or address her behavior. I unenrolled my children and left. I would NOT recommend this pediatrics office to anyone--not even my worst enemy. The lack of professionalism, customer service, and accountability is unbelievable.

    I see why they have 2.5 stars. Very unprofessional. Girl at the front desk has a nastyyy attitude…read moreshe should see a therapist. And everyone else there basically barely cares. Jana was a a sweetheart but needs to tell her staff to tighten up

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    Killeen Pediatric Care Clinic
    Killeen Pediatric Care Clinic
    Killeen Pediatric Care Clinic - Neysa Stegmeyer, FNP-C

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    Neysa Stegmeyer, FNP-C

    Harker Heights Allergy - allergist - Updated May 2026

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