I recently had a root canal done (first time ever) and Dr. Thayer and his staff were very welcoming…read moreand warm. I was able to get an appointment within 24 hours via a referral from my primary dentist. The office space is clean and well decorated. Dr. Thayer explained the procedure - what was going to happen, level of pain, follow-up (if needed), and how long it should take. They try to make you as comfortable as possible, and provide TV with headphones to help with distractions from the sound of the dental instruments. 10/10 would recommend.

I normally do not like going to new dentists or doing reviews but I was blown away with the service…read moreI received. I had what I perceived to be an emergency that I needed resolved immediately. I had a trip planned that would have been a disaster if I had to cancel and the staff made it happen in 2 days. I was seen and the procedure was explained by Dr Thayer. During the procedure he checked in and let me know what was going on as well. Dr Thayer called me later on in the evening on my cell phone to check on how I was feeling. He asked my pain level and told me to follow up with him on his cell phone if I wasn't better in a couple of days. Now I have seen the same dentist for over 20 years and never received a call from them after any procedure to check on my wellbeing. I am overly impressed and I will always recommend this Dr. we always remember the negative experiences but we don't always highlight the positive. This office exceeded my expectations and the doctor (even though he took my money) is amazing!

Always a pleasant experience when going to the dentist. Every one is warm and friendly helping you…read moreto feel relaxed and at ease.

I would not go back, After having work for my wife done found out that he had done many things…read morewrong by 2 different dentist and wound up having the teeth pulled they had gotten so bad.

Was a patient of this medical facility for almost 2 years due to a traumatic work injury initially…read morewhen I became a patient the group was known as Federal comp and wellness and I was extremely satisfied with the amount of care and knowledge that my assigned doctor gave me. I worked one on one with the same doctor over a course of almost 2 years before this medical group was bought out and became CENTEX. AFTER THE CLINIC BECAME CENTEX the service and attention that I was used to receiving completely disappeared I showed up to a follow-up appointment to learn that the doctor that I had been working with closely for two years had retired and I received no notification not through my patient portal through email through postal mail or through personal email not even a phone call not to mention during their migration to this new owner ship they changed the software 50 used to manage their scheduling and patient portal access. They scheduled follow-up visits for me using their old software and when I arrived on the date and time of my appointment there was no record of it I was literally turned away because of one of their software programming errors. I guess everybody was too excited to have their new ownership their new titles their new schedules their new office their new incomes to make sure that the patients were still being taken care of. A complete stranger to my case was assigned as my attending physician and after having one office visit with him it was blatantly clear that he had zero knowledge or understanding of what my history was the plan that myself and my recently retired attentive doctor had so closely worked on for 2 years together. It was obvious that there was zero communication between the people riding up handling administrative duties and the faces in the clinic talking to the patients for example my case administrator had written of a medical narrative to supply to the Department of Labor detailing this seriousness and the status of my work injury and that I was at that point in time partially temporarily disabled. 2 Days later I am surprised with my new doctor who has no idea what's going on with me I doubt he even knew what part of my body was injured and he made an official report deeming me ready to return to work whole time after I was told More physical therapy was ordered for another three more months and that the administrative individuals employed by his own office painted a very different picture just 2 days before. Talk about embarrassing and incompetent and infuriating. I expressed my dissatisfaction to this doctor and at my next visit I was assigned yet another doctor who was a spunky rude little girl. I never went back and she screwed up my paperwork too they ended up compromising my compensation in which I ended up having to appeal which took months and a lot of time and effort on my own while still suffering from my work injury.

This could not be a worse managed facility. The scheduler/receptionist has zero care I for the…read morecustomer/patient. She scheduled me an appointment when the doctor was not even in office. So if you are person that has to work or has any commitments at all, stay away from this place.

From the moment you walk in to Smile Magic of Killeen you're greeted by smiling faces, which isn't…read morealways easy to discern in this time of face masks. Every single member of the team is kind, patient, professional, confident and great at their job. The office is comfortable, clean and very kid friendly. I took my five year old son in today for a fairly rigorous dental procedure with Dr. Winter. I'd felt so anxious about the appointment knowing how much my son dislikes even the suggestion of going to the dentist. But despite the anxiety and stress surrounding the appointment, Dr. Winter and his amazing team kept us all call and reassured. The procedure was smooth and our time there was pleasant! We left with a few less teeth, but a huge appreciation for Dr. Winter and his team, plus a few goodies to boot! Thank you to Smile Magic of Killeen!

If I could give a negative I would. I wanted to go here because of the ratings. i'm upset I had to…read morewait a month and half to get the initial appt, they rescheduled me because THEY WERE SHORT STAFFED. Then they call me talking about their sensors are messed up and I need to wait 2 MORE WEEKS. I work at a hospital it's not easy to get PTO and have it switched because of something like this. Now I can't even go at all.

Found this gem and am glad I did. Having been adjusted in the past, the services offered here are…read moresecond to none. Initial visit w/consultation cost $50, but Dr. Gates has a $20 coupon online for new clients to use. It was funny, he was so excited when I presented the coupon. He said he is glad that people use what he offers online. Dr. Gates was very professional and took his time documenting and accessing my neck and shoulder pain. Just Google Affordable Chiropractic and pull the coupon off Dexknows.com http://www.dexknows.com/business_profiles/affordable_chiropractic_center-b60197 Note that future visits will cost $30 (military discounts offered too!) The $30 treatment included the following: Mega-machine vibration massage Full-body adjustment Electrotherapy muscle stimulation Rolling muscle massage while receiving electrotherapy muscle stimulation Post adjustment Future $30 visits will include all listed above. Dr. Gates even asked me to return in the afternoon to recheck my progress and adjust again at no additional cost. That is quality customer service and care if you ask me. Please note they take cash or check and most insurances. This place cracks me up and I am better because of it!

staff was really friendly i enjoyed but felt like they could've helped more with pain management.read more

Great work and understanding of my situation. Always a pleasure to visit this dentistryread more

I needed to get fillings for my front teeth, due to chipping. I was referred to an off post…read moredentistry. When I walked in I was greeted by the front desk. They were nice and the area was nicely decorated. I noticed the seating area was fairly small with only 2 useable chairs. When I got called back the dental assistant was really quiet, having to guess what was going on. The dentist was nice asking me along the way how things were going. I noticed a cold sensation on my front two teeth, whenever I was uncomfortable I said something about it to the dentist. Then the dental assistant smacks me saying "you should've said something girl". Feeling like this was very unprofessional I forgot about it. Whenever the fillings were complete I was waiting for the dentist to give me a mirror and ask how the teeth look. When the dentist leaves, I am left guessing if I'm done or not, with no one really saying anything until the assistant comes back in and says "oh you are done wait in the lobby for your paperwork". 5 days later I'm eating popcorn and my tooth chipped again.

This office is amazing! I have a real bad phobia of the dentist, but the staff here was explaining…read moreevery step of my procedure to me, and it helped to calm me down a bit. I had an extraction and a single implant done by Dr. Jeff and it only took an hour!!! I was in and out! He is very patient and extremely good at what he does. Thank you guys so much.

Great staff and very professional! YOU BETTER BRING YOUR WALLET!!!! This place ain't cheap!!!!read more