I love going to Dr. Matt. He actually listens to you and all of your medical needs. He does NOT…read morejump right to RX. He's open to holistic care first when you tell him that's your health priority unless there's an issue that's just can't go that route! He and his staff are very welcoming and friendly and treat you like family. They answer all of your questions and make you feel so comfortable you don't even know you're at the doctor. 100% recommend you visit!

I love Dr. Altman! The first visit with him made such an impression on me that I immediately…read morerecommended him to several friends. I have never been that mom that runs her children in to the doctor for every little sniffle or fever. I have also never been one to wish my kids were given OTC or RX meds as a quick solution. (Absolutely if neccessary for whatever ails them!) I love that Dr. Altman offers suggestions natural solutions and is very familiar with holistic choices. Great choice!

Dr Thompson it's one of the best best dr in Georgetown, office staff are so helpful and friendly…read morethey remember each patient by their first name first time here and I'm not going anywhere else! Dr Thompson he's really knowledgeable and experienced .

Dr Shallin is a great Doctor. He listens to his patients and is very thorough. He takes notes and…read morefollows through. He has a great demeanor and the overall office experience is very nice. His type of care is hard to get these days.

He didn't diagnose me properly. Didn't follow up. (Major blood clot) Then went on and on blaming me…read morefor covid deaths because I refused the jab. Type of care the worst Quality of care the worst

I had a very disappointing experience at CareNow Urgent Care in Jarrell, Texas today…read more Earlier in the day, I believed I had something foreign body in my ear, so I went to CareNow because I wanted to be evaluated and make sure there wasn't a serious problem. When I walked in, there were several ladies behind the front desk. The first questions I was asked were whether I had insurance and whether I had been there before. I explained that I had been there previously, but I was told the facility had changed ownership and was given a link to complete the registration process. I completed the paperwork, and while I was waiting, other patients came in. A Caucasian woman came in with her child, and a Black gentleman came in with what appeared to be a hand and foot injury. The child was taken to the back fairly quickly. The gentleman and I remained in the waiting room. After sitting there for some time, I became increasingly anxious because I didn't know what was going on with my ear. I went back to the front desk to ask whether I was actually going to be seen. As I approached the counter, the receptionist walked away briefly and then returned and asked me whether I had completed the paperwork. I took a deep breath and told her that I had. She then began questioning me about my insurance. I explained that I had insurance. It took several minutes while I stood there before she told me she had only found one insurance plan. I told her I actually had two. At that point, a nurse practitioner came over and began questioning me again. By then, I was frustrated and overwhelmed. I took a deep breath and told them that I was going to leave, write a review about my experience, and go to the emergency room instead. And that is exactly what I did. I went to the Temple emergency room, where I was treated exceptionally well. They got me in, evaluated me, and took care of the issue in a timely manner. I left feeling like someone actually cared that I was there and needed medical attention. I want to be careful about making accusations that I cannot prove, but I also cannot ignore what I personally witnessed and how I felt I was treated. I was the only person in the waiting room when I arrived. Later, a Caucasian woman arrived with her child, and a Black gentleman arrived with an apparent injury. The child was taken to the back while the gentleman and I continued waiting. That experience left me questioning whether everyone was being treated equally. I also left with the impression that the front office interaction was more focused on insurance and getting the paperwork handled than on making sure a patient who was concerned about a medical issue was actually seen. Healthcare should be about caring for people. When someone walks into a medical facility worried about what is happening with their body, they should not have to stand at the front desk repeatedly asking whether they are going to be seen. If this is how patients are being treated, especially patients with urgent concerns, I would encourage people to think carefully before choosing this facility. If your condition is urgent, you may be better served going directly to a larger medical facility where you can be evaluated without feeling like you are being overlooked. I hope the management of this CareNow location takes this review seriously and looks into how patients are being checked in, prioritized, and treated. No one should leave a medical facility feeling that their health concern was less important than their insurance information.

First time coming here!…read more When I called the office, Allen, helped me with all the answers I had and we walked into this office right after that. It's nice that this is a walk in based service! My wife had a bit of sick feeling so we came here. The process of registering was fairly simple and easy and the friendly MA, Renee directed us to the exam room and did the necessary check up and the provider Mr. Houng NP saw my wife and gave us good care management plan and advice! We had a good visit and will be back again when we get sick! Keep up with the good service and heal the community! Cheers

Great new primary care doctor. He will spend time with you and is very caring. He is not one of…read morethose doctors who can only give you a few minutes of his time.

Finally found a physician who deals in geriatrics. He takes time with you and he's very very…read morethorough. I can't say enough about him. I hope you will give him a try even though he's Muslim and his associates like the girls at the desk are Muslim do not hold that against him give him a try

You will NEVER find anyone more invested in you than Dr. Miller. You walk in and you instantly feel…read morea sense of calm. I have been with Dr. Miller since May of 2017. I have never felt more cared for and heard in my entire 47yrs of life. She offers a variety of care. She goes beyond just your physical care, she is invested in your mental well-being too! Her team and office staff are dedicated to making you feel comfortable! She has a snack place in case you missed lunch! She even offers a variety of beverages to wash it down with! The whole team is amazing... I want to put beautiful college educated words here, but they haven't created the language to express how amazing I feel with Dr. Miller, Her P.A. Hope Brent, her Office staff Maria and Kristy. I LOVE this practice and everything that makes it beautiful. P.s. it's definitely the people that make it beautiful.

This is my first experience with a concierge medical service, and I'm not sure I can ever go back…read moreto a "regular" medical practice again. Joining Premier Health has truly been a life changer for me, literally. Dr. Miller and Hope have truly been a revelation for me. Their availability and communication is unlike anything I've ever seen from a doctor before. As long as I'm in Austin, I'm with Premier for life.

Jae and the staff were very professional and caring. Jae was fast and I was in and out in a few…read moreminutes for a blood draw. She's my preferred provider for my quarterly blood work.

I was hoping to find a local provider to transfer my TRT care to. I signed up for an appointment,…read morecreated an account and showed up. On the counter is a printed update not on their website - weekly paid visits required in person. Had this been disclosed I wouldn't have wasted my time. My current provider meets with me quarterly, no problems.

All staff have always been great to me. Doctors listen and spend time you need…read more Loses a star on lab being swamped at times.

Found out the office has dropped my insurance and left me without a primary care doctor! How did I…read morefind out? Reading Nextdoor App. Never notified me - tells me they have no respect for their patients. So much for thinking highly of them.

Similar to other comments below, the billing structure for doctors, clinics, hospitals is confusing…read moreand leads to problems with the payers and confusion with patients. Additionally, had the same situation where the contract between BSW and payer ended and we were not notified. Payer blamed the clinic and clinic is blaming the payer. BSW reps keep insisting "it's not our responsibility." That could be true, but being stuck in the middle of these things does no one any good. We dropped the payer/coverage firm and will now drop BSW. Other providers seem to be able to know if you are in-network and have appropriate coverage when you register at desk, BSW did not. UPDATE BSW has escalated the situation. We are very appreciative for their taking our concern seriously and resolving the matter. Providers take the position that payer firms that fail to cover (for whatever reason) leads to patient responsibility. I can't disagree with that, but mistakes happen and well meaning patients get stuck in situations that are confusing or otherwise contentious. Patients should not get stuck with the bill. With any other product or service, we know the amount we will owe before we accept the service. Medical care and coverage needs to change so there is no misunderstanding as to out of pocket expense at the time of service.

Extremely disappointed with the service here. I scheduled a 1:00 PM appointment for a dog bite, but…read moreafter waiting an hour, I was told they only had one doctor on staff and couldn't even give me a firm estimate. The intake lady eventually told me I wouldn't be seen until at least 3:00 PM--two full hours past my appointment time. I had a college commitment at ACC at 3:00 PM that I almost missed because of this. Don't bother making an appointment; they don't seem to honor I pushed for a timeline, the front desk lady admitted they couldn't see me until 3:00 PM. An 'appointment' shouldn't mean a two-hour wait. I ended up having to scramble to make my 3:00 PM online college appointment. Very poor management of patient flow and expectations.