Dr Wheeler is an exceptional doctor that listens and focuses all of her attention on the patient…read more This is often hard to find elsewhere. Judy S.

Very difficult to get anyone on the phone at this office. When I finally reached someone to…read moreschedule an appointment for a specific issue, I was told I had to book a physical first and schedule two separate appointments--both a month out. I asked if the doctor could address both during the same visit, but the front desk said no and then hung up on me. Very frustrating and unprofessional experience. My complaint is mainly with her front desk staff.

Fantastic doctor! This is a wonderful medical practice right in Leander. Dr. Chikkala is fabulous!…read more I am so happy I found this family practice for my husband and me. Here's why this place rocks: 1. It's easy to get appointments that fit in your schedule. You can usually get them within a week or less. If you are sick, you can even get same day appointments! 2. You get seen at your appointment time. Yes, you get called back on time! I can say this with good background too. My husband has been going here for regular routine visits for about 6 months. He has always been called back on time each visit. I have been once so far and was called back on time as well. To date, it has been about 7 visits all on time! 3. Dr. Chikkala comes in to the room within 5 minutes after the nurse completes the triage. No waiting for ages for the doctor. 4. Dr. Chikkala is really professional and spends quality time with you. You don't just feel like a number with her trying to get out of the room as soon as possible. She talks with you and really works to get to the root of the problem that you are having. Once a treatment plan is devised, she goes over with you and really makes sure you understand the medicines and routines you need to do. 5. You truly feel valued here. The front desk people are friendly. The nurses are helpful and have good bedside manner. Dr. Chikkala is super on top of everything as well. This really is a great medical practice. I've been looking for a good doctor near me in Leander and I am so happy to have found Crystal Falls Family Medicine. I would recommend this practice to anyone of any age who needs a fantastic doctor to take care of them.

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

From the front desk staff exceptional customer service. The triage nurse outstanding. Dr. Oliver…read morewas very informative professional and he listened to all my concerns. Check out lady was very nice. Thank you all for taking good care of me

I love these people. I see Holly now (the NP), and she is so sweet. She's really down to earth and…read morechats with you for a bit before the official stuff starts. See y'all Friday!

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

We've taken our kids to Family Emergency Room Georgetown several times, and every experience has…read morebeen great. The staff is always kind, welcoming, and quick to get us seen. As a parent, that's such a relief when you're worried about your child. The doctors are knowledgeable, take the time to explain everything, and never make you feel rushed. What I appreciate most is how wonderful they are with kids. Everyone is patient, caring, and does a great job helping children feel comfortable during a stressful situation. We're so grateful to have Family Emergency Room Georgetown in our community and recommend them to everyone we know.

I went to this clinic for vomiting and diarrhea. I also had a cough. The nurse took my vital signs…read moreand they took blood. The Dr came to see me -- his stayed by the door holding the door handle the whole time. He ordered x-rays of my abdomen and my chest. When the tech came and told me that he needed to do some x-rays, I refused to have them done since the doctor did not even do a palpation and did not listen to my lungs. Then the doctor came back to tell me that my lab results didn't show why I was having these symptoms, and again he stayed by the door, holding it open. I asked him to please listen to my lungs, so he said he needed to go get his stethoscope. After he listened to my lungs, he told me that they were clear -- so obviously he was ordering an x-ray that was not needed, same with my stomach. I never heard of a doctor ordering an x-ray for your abdomen when you have diarrhea and vomiting, and he didn't do a palpation. Also, they were supposed to give my husband all the prescriptions, and they forgot to give me the one for vomiting. So when I called the next day requesting the prescription be called into the pharmacy, I was told that the Dr works long hour shifts and had just gone home, and they couldn't call him because he was most likely sleeping. My husband had to go to the pharmacy to pick up a different prescription from my PCP, and the prescription was there so they did call it in, but they never notified me. I will not go back

Jae and the staff were very professional and caring. Jae was fast and I was in and out in a few…read moreminutes for a blood draw. She's my preferred provider for my quarterly blood work.

I was hoping to find a local provider to transfer my TRT care to. I signed up for an appointment,…read morecreated an account and showed up. On the counter is a printed update not on their website - weekly paid visits required in person. Had this been disclosed I wouldn't have wasted my time. My current provider meets with me quarterly, no problems.

I like Dr. Ann (as her patients call her) as a family doctor and GP. She's down-to-earth and…read moreefficient in treating general health problems and needs. It usually doesn't take long to get an appointment, but it is a busy practice, and she keeps things moving along. She manages to be time efficient and to the point, without making the patient feel unheard or inconsequential. A difficult balance, but she does it well and has been there for me when I needed her. For specialty needs, she is well-liked by her colleagues, and has gotten me in to see a specialist very quickly, as needed, on her recommendation.

Onward through the fog, they say, and after two weekend days of fever, snot-fog, and pain (I…read morethought my teeth were gonna pop outta my jaw from the pressure!), Dr Hathcock was my lighthouse yesterday. Corny, yes, but a shot in the ass (cortisone), OTC recommendations, antibiotic script, and 4 hours later, I was feeling quite capital (and grateful!). Dr Ann, as even us adult patients call her, does NOT screw around. I wondered at the fact that I showed up 15 minutes early to do paperwork, was ushered into the exam room on time and was outta there in less than 30 minutes total. Had my script filled at CVS and was home all done in an hour, and when you feel crappy that is a blessing indeed. What I really like about Dr Ann is that she listens to me, and it may be a professional courtesy since I am in the medical field, but she takes my self diagnoses into careful consideration. If I think I need an x-ray, CT, etc, she will promptly fax the orders to Brack so I can get it done fast. If I need labs, same thing. A coupla years ago, I thought I had a brain tumor (medical professionals can be paranoid hypochondriacs but this fear was well earned with 2 wks of relentless headaches). She treated for sinus and when that didn't work, she sent me for CT. What was most worrisome was I was due to head to the jungles of Peru in about a week, nowhere near medical facilities (just witch doctors!), so I was beginning to panic. I had a CT and MRA done super fast and then she recommended I see a Neurolgist. After calling around, I told Dr Ann I couldn't get in as a new patient with any of them for months. A few hours later, she called me back and informed me that she got me in the next day with one around the corner from my work.* So yeah, I like Dr Ann. Whenever I need her she's there to listen and then fix me promptly and courteously. *BTW, no dain bramage, in case you were worried.

I returned for test results. Dr Kureshi spent a good amount of time going through everything and…read moreanswering my questions. So impressed with him and his realistic approach to healthcare. Staff are willing to help with insurance or prescription issues. Very professional practice. I am seeing positive results from him overseeing my care.

Highly recommend Dr. Kureshi especially if trying to be proactive on your cardio health…read more Very knowledgeable and up to date on latest treatments and medications