The staff here are exemplary! That includes everyone from…read morethe front desk staff all the way to the doctors, nurses, and other medical people that work there. They are so professional, experienced, and caring. Special shout out goes to Mackenzie for her unwavering professionalism and kindness. Nurses are the unspoken heroes though, and that includes Nurse April. She is an advantage to the medical profession. Also, Dr Otto is an All-Star in his field. I feel very fortunate to have him as my doctor. The staff here are a benefit to the hill country community. Kindly.

I have been a patient of Dr. Snook, Dr. Otto and Marc Wausson, NP for over a decade. My wife and…read moreelementary schooler have also been patients, here. We have always had the best medical care at FMC Georgetown! I love their staff, too. My schedule can be all over the place, so I love that they take walk-ins and are open for walk-in on Saturday morning.

I have never had issues with this clinic, or with my Dr., who is leaving this practice and going to…read moreanother practice whose hospital I don't want to switch to. So I have to find another doctor and I am reading these reviews. I have never been treated poorly, never have had to wait very long, longest would be 10 minutes, and I love love love the patient portal. Whoever is in charge of the portal, always gets back to me within 24 hours, sometimes that very day. It is a great way to connect with your doctor and inform them of changes or concerns (not urgent concerns of course), instead of having to remember to tell my doctor everything during my appointment. I am confident that I will receive the same care that I always have with whomever I choose. During my past care here, I have never had the feeling the office over books patients. Dr. Spitler always had time for me, I never felt like she was rushing me out. I hope to find the same care in the doctors that are here at the clinic now. If I do feel that way during an appointment, I'm history!

Dr. Nelson is an outstanding doctor who shows concern and listens to her patients. She is one of…read morethe best Physicians I have ever had any Doctor. Staff here is also very nice and knowledgeable.

On a scale of 1-10, Dr. Trevino is a 20. He is thorough, knowledgeable and caring. This world…read morereally needs more like him!

I cannot say enough good about our visit with Dr. Trevino. My father now lives with us, 72 years…read moreold, and has suffered a heart attack. More than anything, he wanted to find someone who understood his strong feelings about quality of life, and not fighting "nature taking its course." Dr. Trevino listened so intently for nearly an hour, asked insightful questions, offered sound advice. He was thorough, positive, and most of all so respectful. He comforted my Dad and me greatly. We have researched the DNR policies of Texas extensively, and I must say that this is a complicated state to die in. I wish we'd found Dr. Trevino 3 months again when Dad first moved in. I highly recommend him to anyone looking for superb geriatric care.

Extremely disappointed with the service here. I scheduled a 1:00 PM appointment for a dog bite, but…read moreafter waiting an hour, I was told they only had one doctor on staff and couldn't even give me a firm estimate. The intake lady eventually told me I wouldn't be seen until at least 3:00 PM--two full hours past my appointment time. I had a college commitment at ACC at 3:00 PM that I almost missed because of this. Don't bother making an appointment; they don't seem to honor I pushed for a timeline, the front desk lady admitted they couldn't see me until 3:00 PM. An 'appointment' shouldn't mean a two-hour wait. I ended up having to scramble to make my 3:00 PM online college appointment. Very poor management of patient flow and expectations.

I had labs drawn. Checked in quickly. I was seen in less than 5 minutes. And lab results in 24…read morehours. It was fast and high quality. Thank you. (It currently is a walk in for labs...excellent)

Best doctor experience ever. The staff is helpful and friendly and Dr Vega was so attentive and…read morethorough. Very affordable without insurance. Highly recommend.

I made a new patient appointment a few weeks ago, but when I arrived this morning, they said my…read moreappointment was cancelled and they could not see me. No explanation as to why it was cancelled on their end, despite me having the appointment confirmation pulled up on my phone. The woman I spoke to was unsympathetic .

Dr George is very good at listening and quick to react when there is an issue…read more I've been a patient here for 21/2 years. Never had a problem and find the staff very nice

All staff have always been great to me. Doctors listen and spend time you need…read more Loses a star on lab being swamped at times.

Mr. Turner (PA) is legit. He diagnosed/treated me for pneumonia back in November of 2010. He was…read morekind, thorough and talked to me about my favorite anime, lol. He also treated me for anxiety in January. He was very patient and understanding, but matter of fact. The female PA, Felecia Male, is rude. I saw her for a pneumonia follow up at 4:30 on a Friday. I'm sorry, but if you don't want to schedule appointments that close to closing time on a Friday, then DON'T. She rushed me, was incredibly non-thorough, and interrupted the nurse who was still taking my vitals. She was apparently in such a rush she was done with the appointment literally 60 seconds after the nurse took my BP. Dr. Male (Ms. Turner's brother actually) is SO NICE. I tested positive and was treated for the flu in January (yes, awesome...). I have never been to a doctor that pleasant. He was jovial, professional and honestly he's pretty cute, lol. One of the nurses/receptionists that answers their phone is rude, but the rest of the front office staff are very nice. My favorite nurse is the older lady- I can't remember her name but she has long curly black hair. Love her! They accept BCBS for a $25 copay. Unfortunately, I'm sure I'll be back, haha.

Sadly no longer in practice, office is closed Have been a…read morepatient for over 30 years Doctor Male always there when you needed him, I will miss him

I'm so glad a friend referred me to Meagan Wempe for HRT. I've been discussing the issues I was…read morehaving due to menopause and my gynecologist couldn't really help. Meagan met with me and went over a lot of information include HRT and how our bodies change due to menopause and it is something we need to handle. She ordered detailed labs and then met with me to go over the results in detail. Most doctors don't do that. They put a note in your portal saying your results are fine even though you see some out of range. I started HRT in December 2025 and what a big difference it has made in my life. Then I decided to have my pap smear with Meagan since she takes the time to go over all the information and find solutions. She also ordered additional labs. Then met with me for 30 minutes to go over the lab results. Due some of the results, she ordered more test to be sure all was ok and continue to monitor my thyroid results. I'm so happy that she goes over everything and if she has any concerns request more tests. My last results were not good as it relates to my iron. Right away she sent in a prescription, requested for me to take a certain vitamin and to refer me to a hematologist for possible iron infusions. Since I'm a pancreatic cancer survivor, I already had a hematologist, so the office sent over my results. Sure enough, he ordered for me to have the infusion. I've had low iron since I finished radiation which the doctors knew but all I got was to take iron supplements with no follow-up. It's only because Meagan took the time to review the results, order tests, that I feel I'm finally getting the treatment I need. I can't wait to start the infusion. Maybe I will feel so much better with not being as tired or dizzy. If you ever feel like there is something wrong and you aren't getting the care you deserve regarding your hormones or labs, then go see Meagan. I'm so thankful I was referred to this practice and to Meagan. Also all their staff is amazing whether in person or when I call.

I don't recommend this clinic because of the owner and the office management - NOT the doctors. The…read morearrogance and righteous stance on being a "private clinic" has NO ROOM FOR YOU IN THE REALM OF HEALING. You should be ashamed of yourself. If you are new in America and are trying to understand the medical system without insurance it can be tough, I get it because we need guidance and they don't provide this - instead the owner became very personal and decided that my care is too complicated for them - seizures post trauma broken bones coma blind in one eye and bipolar will not be welcome at Trinity Balanced Family Healthcare. if you are healthy and are a Texan to some degree - you may do well here. I have to stick up for my community in Epilepsy Foundation.com because we deserve compassion, patience and mindful care - this takes experience and the owner and CEO are too weak, emotional and incompetent to care for the sick and my experience will be reported to HHSC - as the owner Alicia stated" this is a private clinic and I have the right to refuse you for an appointment". Thank you for listening. God Bless

Dr. S is great. She's cheerful, a good listener, and professional. Her staff is attentive and…read morecourteous. I've been going here for my annual "lady-parts" check up for 3 years now and actually don't mind going because I know I'll be treated well and I won't have to wait long periods of time to see the Dr. I really hate it when I've got an appointment with someone and I have to wait 45 mins to see the doctor. I'm on time, why aren't they? This nonsense doesn't happen in Dr Schwertner's office. They're open M-Th, and Friday mornings.

I have seen Dr. Schwertner several times and have found her nurses and her to be very attentive and…read morefriendly. However, her front office rep always looks as though she's having a bad day and would rather you not have come in at all. Then, the unthinkable happened! Last year I was laid off and had to move, I was unable to pay a balance I had from a treatment she provided because I had no income. I was sent to collections and did not find out for awhile because of my address change. Once employed again, I made arrangements and paid the debt off to the collection agency. I have started having severe complications, which include severe pain, from the aforementioned procedure and called to schedule an appointment. Even though I have paid my debt, Dr. Schwertner will no longer see me because I went to collections. I will say that the front office lady finally had a pleasant tone as though telling me I would have to find another doctor to help me, had just made her day! I have been in insurance and billing in the medical field for a very long time, I have never worked in a place that would turn a patient away because of money, especially when the debt had been paid!! I believe this to be very poor customer service, and shows that it is NOT her patients she cares about, its money and that is definetly not the kind of doctor I want treating me.

Dr. Graham and her office have been an absolute life changing experience for me. Dr. Graham has…read morebeen so patient, caring and respectful during every single visit. She genuinely cares about how you're feeling and taking your concerns to heart in order to help with anything I've ever needed. She has been the best Doctor I've ever seen/had and I will continue to keep her as my primary care doctor for as long as she's around. Words can not describe my gratitude, respect and general appreciation I have for her and her office. The office staff is always extremely sweet and welcoming. Her knowledge and compassion for her patients is top tier and I couldn't ask for a better Dr.

The staff is friendly and the doctors are attentive and really listen. I never had a doctor like…read morethis before.