I have been a patient of Dr. Snook, Dr. Otto and Marc Wausson, NP for over a decade. My wife and…read moreelementary schooler have also been patients, here. We have always had the best medical care at FMC Georgetown! I love their staff, too. My schedule can be all over the place, so I love that they take walk-ins and are open for walk-in on Saturday morning.

I don't know where to start. I got a medicine that was completely life-changing and was very…read moregrateful, this is a medicine you cannot just stop taking. There are serious physical consequences to doing so.. you're a dizzy spell headache or you feel weak and can barely walk without feeling dizzy 24 hours a day for 3 to 5 days Just denied my refill. I have no communication from the doctors office. these people make me sick and I'm going to include a picture of my partial label without giving my personal info just so people don't think this is a troll review

Dr. Nelson is an outstanding doctor who shows concern and listens to her patients. She is one of…read morethe best Physicians I have ever had any Doctor. Staff here is also very nice and knowledgeable.

I have never had issues with this clinic, or with my Dr., who is leaving this practice and going to…read moreanother practice whose hospital I don't want to switch to. So I have to find another doctor and I am reading these reviews. I have never been treated poorly, never have had to wait very long, longest would be 10 minutes, and I love love love the patient portal. Whoever is in charge of the portal, always gets back to me within 24 hours, sometimes that very day. It is a great way to connect with your doctor and inform them of changes or concerns (not urgent concerns of course), instead of having to remember to tell my doctor everything during my appointment. I am confident that I will receive the same care that I always have with whomever I choose. During my past care here, I have never had the feeling the office over books patients. Dr. Spitler always had time for me, I never felt like she was rushing me out. I hope to find the same care in the doctors that are here at the clinic now. If I do feel that way during an appointment, I'm history!

On a scale of 1-10, Dr. Trevino is a 20. He is thorough, knowledgeable and caring. This world…read morereally needs more like him!

I cannot say enough good about our visit with Dr. Trevino. My father now lives with us, 72 years…read moreold, and has suffered a heart attack. More than anything, he wanted to find someone who understood his strong feelings about quality of life, and not fighting "nature taking its course." Dr. Trevino listened so intently for nearly an hour, asked insightful questions, offered sound advice. He was thorough, positive, and most of all so respectful. He comforted my Dad and me greatly. We have researched the DNR policies of Texas extensively, and I must say that this is a complicated state to die in. I wish we'd found Dr. Trevino 3 months again when Dad first moved in. I highly recommend him to anyone looking for superb geriatric care.

Extremely disappointed with the service here. I scheduled a 1:00 PM appointment for a dog bite, but…read moreafter waiting an hour, I was told they only had one doctor on staff and couldn't even give me a firm estimate. The intake lady eventually told me I wouldn't be seen until at least 3:00 PM--two full hours past my appointment time. I had a college commitment at ACC at 3:00 PM that I almost missed because of this. Don't bother making an appointment; they don't seem to honor I pushed for a timeline, the front desk lady admitted they couldn't see me until 3:00 PM. An 'appointment' shouldn't mean a two-hour wait. I ended up having to scramble to make my 3:00 PM online college appointment. Very poor management of patient flow and expectations.

I had labs drawn. Checked in quickly. I was seen in less than 5 minutes. And lab results in 24…read morehours. It was fast and high quality. Thank you. (It currently is a walk in for labs...excellent)

Best doctor experience ever. The staff is helpful and friendly and Dr Vega was so attentive and…read morethorough. Very affordable without insurance. Highly recommend.

I made a new patient appointment a few weeks ago, but when I arrived this morning, they said my…read moreappointment was cancelled and they could not see me. No explanation as to why it was cancelled on their end, despite me having the appointment confirmation pulled up on my phone. The woman I spoke to was unsympathetic .

All staff have always been great to me. Doctors listen and spend time you need…read more Loses a star on lab being swamped at times.

Since I moved to Georgetown and started going to this practice and seeing Dr. Eklund and her nurse…read morepractitioner William I have been extremely happy with the care. Their office staff is very friendly and quick to respond to any questions I have had. Questions I have put on the portal have been answered in a timely manner.

Sadly no longer in practice, office is closed Have been a…read morepatient for over 30 years Doctor Male always there when you needed him, I will miss him

Mr. Turner (PA) is legit. He diagnosed/treated me for pneumonia back in November of 2010. He was…read morekind, thorough and talked to me about my favorite anime, lol. He also treated me for anxiety in January. He was very patient and understanding, but matter of fact. The female PA, Felecia Male, is rude. I saw her for a pneumonia follow up at 4:30 on a Friday. I'm sorry, but if you don't want to schedule appointments that close to closing time on a Friday, then DON'T. She rushed me, was incredibly non-thorough, and interrupted the nurse who was still taking my vitals. She was apparently in such a rush she was done with the appointment literally 60 seconds after the nurse took my BP. Dr. Male (Ms. Turner's brother actually) is SO NICE. I tested positive and was treated for the flu in January (yes, awesome...). I have never been to a doctor that pleasant. He was jovial, professional and honestly he's pretty cute, lol. One of the nurses/receptionists that answers their phone is rude, but the rest of the front office staff are very nice. My favorite nurse is the older lady- I can't remember her name but she has long curly black hair. Love her! They accept BCBS for a $25 copay. Unfortunately, I'm sure I'll be back, haha.

I'm so glad a friend referred me to Meagan Wempe for HRT. I've been discussing the issues I was…read morehaving due to menopause and my gynecologist couldn't really help. Meagan met with me and went over a lot of information include HRT and how our bodies change due to menopause and it is something we need to handle. She ordered detailed labs and then met with me to go over the results in detail. Most doctors don't do that. They put a note in your portal saying your results are fine even though you see some out of range. I started HRT in December 2025 and what a big difference it has made in my life. Then I decided to have my pap smear with Meagan since she takes the time to go over all the information and find solutions. She also ordered additional labs. Then met with me for 30 minutes to go over the lab results. Due some of the results, she ordered more test to be sure all was ok and continue to monitor my thyroid results. I'm so happy that she goes over everything and if she has any concerns request more tests. My last results were not good as it relates to my iron. Right away she sent in a prescription, requested for me to take a certain vitamin and to refer me to a hematologist for possible iron infusions. Since I'm a pancreatic cancer survivor, I already had a hematologist, so the office sent over my results. Sure enough, he ordered for me to have the infusion. I've had low iron since I finished radiation which the doctors knew but all I got was to take iron supplements with no follow-up. It's only because Meagan took the time to review the results, order tests, that I feel I'm finally getting the treatment I need. I can't wait to start the infusion. Maybe I will feel so much better with not being as tired or dizzy. If you ever feel like there is something wrong and you aren't getting the care you deserve regarding your hormones or labs, then go see Meagan. I'm so thankful I was referred to this practice and to Meagan. Also all their staff is amazing whether in person or when I call.

Hands down the worst customer service I have ever experienced! Their office policy for certain new…read moreprescriptions is to pick up a hand written script from the office. Not a problem, drove to office and picked up the script. Once delivered, the pharmacist called for me to come pick up the script and ask the Dr. to re-write correctly. First I tried to send a message via the Healow app. Even though I'm an existing patient, the app told me I had not been granted permissions to send messages. I tried to call numerous times and no one answered the phone. This went on for two days until finally I was able to reach the office manager(Heather P) and explained the situation. She informed me the pharmacist is incorrect and I need to go back and "educate them" the script was written correctly. I relayed the pharmacists instructions that there were 3 flaws in the script which prevented them from filling due to legal regulations. Heather immediately became defensive and said I'm lucky to be a patient of theirs. I asked that she call the pharmacist to work out the issue. She emphatically refused to do so and threatened to cut me off as a patient if I caused them grief. (Mind you I'm just trying to get a script filled, I'm the customer not a doctor). I then spoke with the pharmacist and asked her to call the Trinity office. The next day, Heather called me and confirmed the script was written incorrectly and I would need to come pick up a new script. At no point did she offer an apology for the hassle or her rude demeanor the day prior. Reluctantly I again went to pick up the script from their office. Once delivered to the pharmacist she informed me now this time the incorrect medication was written for a completely different Rx. I would need to get yet again a new script from Trinity. I had the pharmacist call Trinity directly hoping to eliminate me as the middle man. The next day Heather left me a message saying this is becoming a nuisance and I need to make the script in hand work. "We won't be writing any more scripts for you so don't ask. Further more we are charging you for the time you have wasted on our end. Login to the portal and pay it before your next visit". I was pretty much speechless after this and chose to drop it and discontinue my business with Trinity. I followed my favorite physician to Trinity because she is an amazing provider. However, if Heather continues to run the office, they will be going out of business. I've never seen anyone so unhappy in their job.

Dr. S is great. She's cheerful, a good listener, and professional. Her staff is attentive and…read morecourteous. I've been going here for my annual "lady-parts" check up for 3 years now and actually don't mind going because I know I'll be treated well and I won't have to wait long periods of time to see the Dr. I really hate it when I've got an appointment with someone and I have to wait 45 mins to see the doctor. I'm on time, why aren't they? This nonsense doesn't happen in Dr Schwertner's office. They're open M-Th, and Friday mornings.

I have seen Dr. Schwertner several times and have found her nurses and her to be very attentive and…read morefriendly. However, her front office rep always looks as though she's having a bad day and would rather you not have come in at all. Then, the unthinkable happened! Last year I was laid off and had to move, I was unable to pay a balance I had from a treatment she provided because I had no income. I was sent to collections and did not find out for awhile because of my address change. Once employed again, I made arrangements and paid the debt off to the collection agency. I have started having severe complications, which include severe pain, from the aforementioned procedure and called to schedule an appointment. Even though I have paid my debt, Dr. Schwertner will no longer see me because I went to collections. I will say that the front office lady finally had a pleasant tone as though telling me I would have to find another doctor to help me, had just made her day! I have been in insurance and billing in the medical field for a very long time, I have never worked in a place that would turn a patient away because of money, especially when the debt had been paid!! I believe this to be very poor customer service, and shows that it is NOT her patients she cares about, its money and that is definetly not the kind of doctor I want treating me.

Dr. Graham and her office have been an absolute life changing experience for me. Dr. Graham has…read morebeen so patient, caring and respectful during every single visit. She genuinely cares about how you're feeling and taking your concerns to heart in order to help with anything I've ever needed. She has been the best Doctor I've ever seen/had and I will continue to keep her as my primary care doctor for as long as she's around. Words can not describe my gratitude, respect and general appreciation I have for her and her office. The office staff is always extremely sweet and welcoming. Her knowledge and compassion for her patients is top tier and I couldn't ask for a better Dr.

The staff is friendly and the doctors are attentive and really listen. I never had a doctor like…read morethis before.