Sadly no longer in practice, office is closed Have been a…read morepatient for over 30 years Doctor Male always there when you needed him, I will miss him

Mr. Turner (PA) is legit. He diagnosed/treated me for pneumonia back in November of 2010. He was…read morekind, thorough and talked to me about my favorite anime, lol. He also treated me for anxiety in January. He was very patient and understanding, but matter of fact. The female PA, Felecia Male, is rude. I saw her for a pneumonia follow up at 4:30 on a Friday. I'm sorry, but if you don't want to schedule appointments that close to closing time on a Friday, then DON'T. She rushed me, was incredibly non-thorough, and interrupted the nurse who was still taking my vitals. She was apparently in such a rush she was done with the appointment literally 60 seconds after the nurse took my BP. Dr. Male (Ms. Turner's brother actually) is SO NICE. I tested positive and was treated for the flu in January (yes, awesome...). I have never been to a doctor that pleasant. He was jovial, professional and honestly he's pretty cute, lol. One of the nurses/receptionists that answers their phone is rude, but the rest of the front office staff are very nice. My favorite nurse is the older lady- I can't remember her name but she has long curly black hair. Love her! They accept BCBS for a $25 copay. Unfortunately, I'm sure I'll be back, haha.

He didn't diagnose me properly. Didn't follow up. (Major blood clot) Then went on and on blaming me…read morefor covid deaths because I refused the jab. Type of care the worst Quality of care the worst

I've been going to Dr. Shallin for years. He is always attentive and very knowledgeable. I'm pretty…read morepicky about doctors, and I always receive great care and compassionate care.

On a scale of 1-10, Dr. Trevino is a 20. He is thorough, knowledgeable and caring. This world…read morereally needs more like him!

I cannot say enough good about our visit with Dr. Trevino. My father now lives with us, 72 years…read moreold, and has suffered a heart attack. More than anything, he wanted to find someone who understood his strong feelings about quality of life, and not fighting "nature taking its course." Dr. Trevino listened so intently for nearly an hour, asked insightful questions, offered sound advice. He was thorough, positive, and most of all so respectful. He comforted my Dad and me greatly. We have researched the DNR policies of Texas extensively, and I must say that this is a complicated state to die in. I wish we'd found Dr. Trevino 3 months again when Dad first moved in. I highly recommend him to anyone looking for superb geriatric care.

I wish I could leave a review of the doctor, but I never saw him. I made an appointment for a meet…read more& greet to get to know Dr. Berg before our baby arrives in August. I arrived for my 4:30pm appointment a little early and was promptly checked-in and then called back by the nurse. She had a few questions and then I waited in the room for over 30 minutes. No one came to check on me or say he's running behind. I decided that I would never wait that long with an actual baby, so this was not a good first impression. Grabbed my purse and walked out. No one even saw me leave. Will not be rescheduling...

This was my first time visiting Dr. Berg. Bray wasn't available. Next time I will wait until he…read moreis. I waited over 45 minutes. He was in the room less than 10 minutes with me. He suggested a disease that could be the culprit, but I've never heard of it. He wrote it on a business card and told me to look it up on WebMD - he didn't have time to explain it to me. So off I went with a ton of fear, questions, a business card with a possible diagnosis, and a scrip for antibiotics. NEVER again.

I'm so glad a friend referred me to Meagan Wempe for HRT. I've been discussing the issues I was…read morehaving due to menopause and my gynecologist couldn't really help. Meagan met with me and went over a lot of information include HRT and how our bodies change due to menopause and it is something we need to handle. She ordered detailed labs and then met with me to go over the results in detail. Most doctors don't do that. They put a note in your portal saying your results are fine even though you see some out of range. I started HRT in December 2025 and what a big difference it has made in my life. Then I decided to have my pap smear with Meagan since she takes the time to go over all the information and find solutions. She also ordered additional labs. Then met with me for 30 minutes to go over the lab results. Due some of the results, she ordered more test to be sure all was ok and continue to monitor my thyroid results. I'm so happy that she goes over everything and if she has any concerns request more tests. My last results were not good as it relates to my iron. Right away she sent in a prescription, requested for me to take a certain vitamin and to refer me to a hematologist for possible iron infusions. Since I'm a pancreatic cancer survivor, I already had a hematologist, so the office sent over my results. Sure enough, he ordered for me to have the infusion. I've had low iron since I finished radiation which the doctors knew but all I got was to take iron supplements with no follow-up. It's only because Meagan took the time to review the results, order tests, that I feel I'm finally getting the treatment I need. I can't wait to start the infusion. Maybe I will feel so much better with not being as tired or dizzy. If you ever feel like there is something wrong and you aren't getting the care you deserve regarding your hormones or labs, then go see Meagan. I'm so thankful I was referred to this practice and to Meagan. Also all their staff is amazing whether in person or when I call.

Hands down the worst customer service I have ever experienced! Their office policy for certain new…read moreprescriptions is to pick up a hand written script from the office. Not a problem, drove to office and picked up the script. Once delivered, the pharmacist called for me to come pick up the script and ask the Dr. to re-write correctly. First I tried to send a message via the Healow app. Even though I'm an existing patient, the app told me I had not been granted permissions to send messages. I tried to call numerous times and no one answered the phone. This went on for two days until finally I was able to reach the office manager(Heather P) and explained the situation. She informed me the pharmacist is incorrect and I need to go back and "educate them" the script was written correctly. I relayed the pharmacists instructions that there were 3 flaws in the script which prevented them from filling due to legal regulations. Heather immediately became defensive and said I'm lucky to be a patient of theirs. I asked that she call the pharmacist to work out the issue. She emphatically refused to do so and threatened to cut me off as a patient if I caused them grief. (Mind you I'm just trying to get a script filled, I'm the customer not a doctor). I then spoke with the pharmacist and asked her to call the Trinity office. The next day, Heather called me and confirmed the script was written incorrectly and I would need to come pick up a new script. At no point did she offer an apology for the hassle or her rude demeanor the day prior. Reluctantly I again went to pick up the script from their office. Once delivered to the pharmacist she informed me now this time the incorrect medication was written for a completely different Rx. I would need to get yet again a new script from Trinity. I had the pharmacist call Trinity directly hoping to eliminate me as the middle man. The next day Heather left me a message saying this is becoming a nuisance and I need to make the script in hand work. "We won't be writing any more scripts for you so don't ask. Further more we are charging you for the time you have wasted on our end. Login to the portal and pay it before your next visit". I was pretty much speechless after this and chose to drop it and discontinue my business with Trinity. I followed my favorite physician to Trinity because she is an amazing provider. However, if Heather continues to run the office, they will be going out of business. I've never seen anyone so unhappy in their job.

All staff have always been great to me. Doctors listen and spend time you need…read more Loses a star on lab being swamped at times.

Since I moved to Georgetown and started going to this practice and seeing Dr. Eklund and her nurse…read morepractitioner William I have been extremely happy with the care. Their office staff is very friendly and quick to respond to any questions I have had. Questions I have put on the portal have been answered in a timely manner.

You will NEVER find anyone more invested in you than Dr. Miller. You walk in and you instantly feel…read morea sense of calm. I have been with Dr. Miller since May of 2017. I have never felt more cared for and heard in my entire 47yrs of life. She offers a variety of care. She goes beyond just your physical care, she is invested in your mental well-being too! Her team and office staff are dedicated to making you feel comfortable! She has a snack place in case you missed lunch! She even offers a variety of beverages to wash it down with! The whole team is amazing... I want to put beautiful college educated words here, but they haven't created the language to express how amazing I feel with Dr. Miller, Her P.A. Hope Brent, her Office staff Maria and Kristy. I LOVE this practice and everything that makes it beautiful. P.s. it's definitely the people that make it beautiful.

This is my first experience with a concierge medical service, and I'm not sure I can ever go back…read moreto a "regular" medical practice again. Joining Premier Health has truly been a life changer for me, literally. Dr. Miller and Hope have truly been a revelation for me. Their availability and communication is unlike anything I've ever seen from a doctor before. As long as I'm in Austin, I'm with Premier for life.

Dr. Nelson is an outstanding doctor who shows concern and listens to her patients. She is one of…read morethe best Physicians I have ever had any Doctor. Staff here is also very nice and knowledgeable.

I have never had issues with this clinic, or with my Dr., who is leaving this practice and going to…read moreanother practice whose hospital I don't want to switch to. So I have to find another doctor and I am reading these reviews. I have never been treated poorly, never have had to wait very long, longest would be 10 minutes, and I love love love the patient portal. Whoever is in charge of the portal, always gets back to me within 24 hours, sometimes that very day. It is a great way to connect with your doctor and inform them of changes or concerns (not urgent concerns of course), instead of having to remember to tell my doctor everything during my appointment. I am confident that I will receive the same care that I always have with whomever I choose. During my past care here, I have never had the feeling the office over books patients. Dr. Spitler always had time for me, I never felt like she was rushing me out. I hope to find the same care in the doctors that are here at the clinic now. If I do feel that way during an appointment, I'm history!

Dr. Mo and his staff are outstanding. He is very patient and thorough. He makes time in his…read moreschedule when unexpected issues arise, which has kept my parents out of the emergency room and urgent care. The level of genuine care and compassion has been remarkable. We are so blessed to have met him and become part of his practice.

Finally found a physician who deals in geriatrics. He takes time with you and he's very very…read morethorough. I can't say enough about him. I hope you will give him a try even though he's Muslim and his associates like the girls at the desk are Muslim do not hold that against him give him a try

If you value your time or basic respect, look elsewhere. Baylor, Scott & White requires you to…read moreschedule appointments months in advance, but then like clockwork they'll call two weeks before to reschedule. It's incredibly frustrating and completely defeats the purpose of planning ahead. Even when you do manage to make it to an appointment, be prepared to sit in their waiting room for 20+ minutes surrounded by people on their phones on speaker, with no staff attempting to create a comfortable or professional environment. The final straw for me was during my annual physical. I asked a straightforward question about HRT, and my doctor actually snapped at me, saying: "I don't do well woman appointments." Completely unprofessional and genuinely shocking to hear from someone who is supposed to be providing care. This place is disorganized, dismissive, and absolutely not worth the stress. I'll be taking my healthcare elsewhere.

Every appointment that I have had in the past year has been rescheduled: Appointments with…read morePCM-rescheduled, Appointments with specialists rescheduled. My PCM will not prescribe some of the medications that I have used for years! I had to take migraine medicine that had been expired for 4 years the last time I had a migraine. There are many other issues that would take allot of time to discuss, but I would foremost like to warn everyone that BSW's employee time is much more important than your time.