The address I was trying to mail to overseas was short some pertinent information. Trying…read morecircumstance but the male employee, Ryan, stuck it out, working through each stage of the process until we reached success. His patience, persistence in getting the job done - and with a smile - to my surprise, because I was stressed. Terrific employee on every level.

Today I had my 3rd not great experience at this UPS Store location. Without getting too into the…read moredetails earlier in the month I brought an amazon return in. The woman behind the counter scanned my qr code and provided a receipt though she indicated the system was down. She didn't seem to suggest it would be problematic but on finding that my return is not showing up at amazon I went back to UPS again today to see what I can learn. I was told, yes there had been a system issue but that there is no way for them to help track my package. She suggested I should just "call amazon". No "im sorry", no concern at all. Had I known this was a possible issue I wouldn't have left my package for which I"m now potentially sacrificing the $ associated with the return. I also tried to drop off a bag of Nespresso pods for recycling and was told they wouldn't take wihtout a label (there are no labels for these). I've been dropping them there for a few years with no issue - I asked the manager and she said they just toss them. Unbelievable. I have always checked in with someone, i.e., I don't just place the bag on the counter and in all cases in the past the person working there has told me where to place them - This is astounding to me.

Service was excellent! This is twice I've been to this store for a notary and other printing…read moreneeds. Each time in the past month the same gentleman were always kind, patient and very helpful. I will continue to use UPS Orinda in the future.

Always the same at this location. No greeting, no smile, no thank you, no eye contact. And as a…read morebonus today I got to hear the 3 guys who are lucky enough to have jobs carry on a conversation about getting neck tattoos and wondering what it would cost. Very inappropriate back and forth between them and absolutely no regard for the people in the store, it was really astonishing. This time I am finally done with this store, I have yet to encounter an employee here in a very long while that has any regard for the customers without whom there would be no job. Whoever runs this store, do better. It might actually help these kids to receive proper customer service training.

I had a wonderful experience here! I came in to print wedding programs after struggling to format…read morethe document myself, and Shawn made the whole process easy and enjoyable! He was extremely helpful and was able to give me the exact information I needed to adjust my document. They printed 150 programs in less than a few hours. Would highly recommend!

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

I have been going here longer than I can remember. I am here all the time. Copy-noterized. Anything…read moreunder the sun and they are my guys. I have never-ever had an issue. Any complex issue is handled professionally. Every single person who works there is smart and very responsive. I recently had Oakland city plans and had to be on super large paper. They called and said what I wanted had issues and helped me solve a complex printing problem. Priceless. Smart and nice. Any other guys would have just printed it. But, no. They called me.

Really can't beat this neighborhood place. They are responsive, reliable, helpful and easy to work…read morewith. All of my print jobs take very little time (almost always same day, sometimes even same hour!) and they always look great. I was having particular trouble printing something I designed in Canva and they worked with me until I got the coloring just as I wanted. Last week we had them print newsletters created by little kids. The online spot they designed them in did not come in time for their publishing party. Grand Copy Center saved the day for these kids (and it looked 10x better than where they usually get them printed). Appreciate an Oakland business that is easy to go back to again and again.

Great local business! Friendly, efficient and they do an amazing job with packing and shipping.read more

Great people and great service; I had the need for extensive notary services and secure shipping of…read moredocuments to Zimbabwe....quality assistance and service support...5 star all the way.

I'm so glad I found this location of Minuteman Press in Lafayette. It's so close to my house, very…read morereasonably priced and the quality is excellent. I first visited when I was in a state of panic needing some flyers printed for a meeting at a doctor office with 20 people along with bringing lunch. I printed enough for my other clients too. I was thoroughly stressed out but with the calm reassurance of Steve and Brody I had what I needed printed before the time frame I was given and giving me so much relief. I can't say enough about this establishment and have since been just as pleased with the results the next time I went to have some more items printed. I am not going anywhere else and suggesting I print for the other reps and distribute to them during our next meeting. Thank you Steve and Brody!!!

Always fast, professional, and organized. Greatly appreciate doing work with this business. Furry…read morefriend at the front is always a plus!

These guys are so helpful. I had a last minute print job and they pulled out all stops to get it…read moredone within a couple of hours. Everyone in there are so friendly, kind and professional, I will certainly use them again.

Ross and team were incredibly helpful printing some invitations for me--the work was meticulous,…read morethe price was fair, and they accommodated my last-minute rush request without batting an eyelid; I literally called at 10am, sent my file over, and had my invitations in my hand an hour and a half later. I'm highly impressed with the print quality and the paper weight; they look like I paid a LOT more for them! Super excited to have found my new go-to print shop.