My favorite errand to run is always Lafayette Pack & Ship. Sue and Ian are such a pleasure to visit…read moreand they do a great job with whatever I need them to do. Ian has notarized all kinds of things for our small business. He has taken passport pictures. He has packed and shipped many, many packages to send all over the country. Sue does a beautiful job printing my company newsletter every month. The pictures are bright and clear and all the colors pop. I really like the paper also. It has such a great feel. I am always getting compliments. The printing is always so quick too! I email Sue a pdf and she always calls me within an hour or two. A few times I have been one of those difficult customers with some thorny problem and both Sue and Ian are irrepressibly cheerful and innovative with their problem solving. I feel lucky to have them in my neighborhood.

Great people and great service; I had the need for extensive notary services and secure shipping of…read moredocuments to Zimbabwe....quality assistance and service support...5 star all the way.

These guys are so helpful. I had a last minute print job and they pulled out all stops to get it…read moredone within a couple of hours. Everyone in there are so friendly, kind and professional, I will certainly use them again.

Ross and team were incredibly helpful printing some invitations for me--the work was meticulous,…read morethe price was fair, and they accommodated my last-minute rush request without batting an eyelid; I literally called at 10am, sent my file over, and had my invitations in my hand an hour and a half later. I'm highly impressed with the print quality and the paper weight; they look like I paid a LOT more for them! Super excited to have found my new go-to print shop.

We came here for the Notary service, and we were not at all disappointed. The notary is the…read morebusiness owner, who gave us his full attention in doing all the tasks that notaries do when witnessing the signature of an important document. He dutifully checked our IDs, and ensured that all the paperwork, fingerprints and logging were done carefully and properly. Best of all, each signature was very inexpensive, as we only had two signatures to be recorded - $15/signature, which is the going rate for getting notary services at a local copy/mail/package estabilshment like this. Yes, we shopped around! And best of all, the notary at Copymat is always here, unlike other package shipping/copy places where notary services aren't always available. I would not hesitate to call upon Copymat again for future notary duties in this area! Thanks Copymat, you got the job done for us!

I can't recommend Copymat Walnut Creek enough. As a paralegal at a local firm, I recently had an…read moreurgent, large-scale printing project with a fast-approaching trial deadline. On Wednesday, February 18, I reached out needing two full sets of trial documents totaling more than 5,400 pages, with everything completed before the following Monday. After calling multiple large chain print shops and being told the turnaround wasn't possible, I contacted Copymat and spoke with Shawn, the owner. Shawn and his team immediately stepped in with professionalism, clear communication, and a genuine willingness to help. They completed the entire project by Friday morning, allowing me to finalize everything by Friday afternoon and stay fully on track for trial. The quality of the work was excellent, the turnaround was incredibly fast, and the customer service truly went above and beyond. It was a huge relief during a stressful week, and I'm extremely grateful for their help. Copymat Walnut Creek absolutely saved the day for our firm, and we will definitely continue using their services. Experiences like this are exactly why supporting local small businesses matters.

I fractionally own an international professional services practice, with a large office in San…read moreFrancisco, where my Firm has full time, in-house graphic designers. Nevertheless, several times each year, I have complex graphic design projects (both personal and work-related), which require short turnaround and meticulous attention to detail. This year's project was last minute and particularly challenging. Nevertheless, UPS Store Manager Amibe (whom I've worked with now for over 3 years) eagerly accepted the challenge and never gave up. Amibe is an absolute magician on the computer. Amibe's commitment to excellence means I'll never consider returning to nearby "Brand X" for graphic design, delivery services, or Amazon/Whole Foods package returns. ken m.

I came to drop off a prepaid package for my handicapped mother right before closing. I had already…read morelet the staff know I was coming in while she was parking. The staff member seemed frustrated and closed the door right in front of my face and locked it as I approached. I understand closing times, but this was a prepaid drop-off and would have taken seconds. A more courteous and understanding attitude would be greatly appreciated, especially in situations like this.

We've been working with Allegro for years, but I was reminded njust yesterday of how great they…read moreare. We were in a jam to print and ship 1,000 color pieces that had to arrive across country in just a day or two. With a phone call and an email, Chris and Pete at Allegro took care of everything, printed and shipped it that day! In a culture where customer service seems to have fallen to the wayside, Allegro restored my faith. Incredible customer service is alive and well!! Yay!! WooHoo!!

Had Allegro print a couple of projects for an event. They did an OUTSTANDING job, and reinforced my…read morelove for working with small local businesses. They had a very quick turn-around, helped me in making decisions for what kind of paper I needed, beat the prices of bigger more well-known companies, and provided fantastic customer service. I have no hesitation in recommending Allegro, and will continue to give them my business.

This is most unhelpful FedEx for miles. They don't answer their phones, and when you show up to ask…read morewhy, they give you the laziest excuses in the book. Go elsewhere. You'll thank me later.

Mailing packages is pretty quick and seamless. But three different times I have used their services…read morefor various other projects. At least twice, more than one employee seemed borderline rude, unfriendly, unhelpful, sometimes seemingly intentionally. They didn't have good communication skills and two times more than a year apart the employees attitudes and demeanor were quite unprofessional and would not be tolerated in most retail settings. I will use other businesses in the future, and if I need FedEx, it won't be the Lafayette branch.

Today, I went in to get one shipping label printed. I don't…read moredo well with downloading and email attachments. The lady at the front desk was helpful and patient. I will definitely be coming back for all my printing projects.

I cannot say enough about this local business and their level of care and concern with the project…read morethey just did for me. Mel was amazing and just the best customer service, and the speed at which they printed my project was awesome! I will use Alphagraphics for all my projects and refer them to anyone who asks! Thanks Mel and printing department!!

I previously shared a frustrating experience at the store but have had since had multiple pleasant…read morevisits. Last night, Elena helped me streamline the print and go process and helped me figure out how to use multiple payment methods to pay for a print job.... yes I was the customer trying to split payment across a card, cash&change, and a FedEx print card (I'm sorry!). This would've been impossible for me to figure out how to do at the station in less than 20 minutes but Elena had everything printed and rung up for me in less than five. The other staff here are kind and thoughtful and have helped me numerous times by suggesting strategies that have saved me time and money. I also appreciate that this store is obviously well attended by management and employees. In a retail setting it is important for staff to notice who comes in and out of the store and at this store this is executed consistently and in a way that feels customer service oriented rather than hostile

Had a shipping label provided by a seller for FedEx so I came here to have the item boxed and…read morepacked. Store is very clean and the rep was nice, but when I looked at the total, it was $38 and had two boxes. I asked why there were two boxes when my item was already in its own box and only needed to be bubble wrapped and put into one box. He stated that it needs to be in a box within a box and they always do this. I told him that it's ridiculous especially when they are charging $17 a box. No offer to take off a box and pack it how I requested. Will do my best to avoid using FedEx moving forward.

L&D Printing printed my wedding invitation suite and did an incredible job. I had designed my own…read moreinvitations and had a very specific vision, so it was super important to me to go with a high-quality service, and they completely delivered! They were able to print on vellum paper for my vision, which turned out better than I expected. Diane and John were both lovely to work with and were great communicators throughout the process. My wedding invitations were so beautiful and I am so grateful I found this place to help bring my vision to life!

Easy five stars. The team here at L&D made printing our…read moreelopement announcements such a breeze and at a fraction of the cost of online companies that would have to ship to us. Would highly recommend for any print job- and bonus perks are the cute doggos in the office!