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    Lamar Troy M MD

    4.4 (36 reviews)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    Business owner information

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    8 months ago

    thank you dr lamar ,I got mine surgery in 2021 lost more than 100 pounds , his a good doctor ,they guide me every step of the way ,

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    Dr.Lamar has hands of an angel. i would do surgery with him all over again 100 times if i could.

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    Had a consultation yesterday. He explains the issue at hand and answers questions with patience.

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    Ask the Community - Lamar Troy M MD

    Review Highlights - Lamar Troy M MD

    Thank you Dr Lamar, I would also like to take a moment and praise Tina Gomez LVN/Surgical Coordinator.

    Mentioned in 3 reviews

    Read more highlights

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    Prime Family and Walk-In Clinic - Building

    Prime Family and Walk-In Clinic

    4.8(37 reviews)
    2.1 mi
    Certified professionals
    Established in 2020

    post-teledoc, needed to follow up on my persistent nasal congestion and ear ache that was…read morestarting. booking appointment online was easy. I saw someone complained about having to enter their SSN to book an appointment online, I entered a mock number and was fine. I knew they had to verify info when i check in anyways. waiting time at the appointment was just a few mins. Staff was overall friendly. I had a really hard time communicating with the assistant when I'm in the room, pre-doctor. She had a mask on, and she spoke softly, and stood behind me to do the intake. I turned around slightly to hear her better but it wasn't much better. We did a lot of back and forth with the same questions she asked me, mostly her having to ask the questions again. It was a quick check, I had an ear infection and nasal infection. yay to 2026 The whole appointment was about 20 mins maybe. I got the right meds and gor better within 3 days as the doc projected. Will use them again if i'll need urgent care again.

    I found out my normal healthcare center i always go to does not provide covid shots so i searched…read moreon myturn.ca.gov for a local facility to obtain one. This clinic caught my eye since it was close and the reviews were great. I called and confirmed they took my HMO card before scheduling a same day appointment. The person on the phone was nice and provided all the information i needed and confirmed my insurance will cover it free. I went to the facility and they greeted me walking in and sign in was a breeze. I did had to fill out a first time patient form but i skipped the SSN and explained to her since i have insurance i shouldn't require it so she helped me skip that and once i was done; i waited like 5 minutes and i was let in by a girl named Leslie who gave me my covid shot. In another 3 minutes then i was out. She was very friendly and helpful. I was happy with my visit and plan to come back whenever i need any medical needs from them!

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    Prime Family and Walk-In Clinic - Building

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    Building Lobby

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    Louis Ho, DO

    Louis Ho, DO

    4.4(76 reviews)
    1.6 mi

    I've been seeing Dr. Ho regularly for about two years as my primary care physician for an ongoing…read moremedical treatment that requires consistent monitoring and follow-up. Over that time, my blood work and treatment results were generally positive, and from a clinical standpoint things were going well. That said, there were a few issues that became frustrating over time. Even when visits were only to review routine lab results, Dr. Ho refused to do phone or virtual appointments. I often waited 30+ minutes in the lobby, drove through traffic both ways, and then had a 10-15 minute conversation that easily could have been handled remotely. The bigger problem came recently when my insurance changed from UnitedHealthcare to Cigna after more than seven years. I proactively called the office to update my information and was told they do not accept Cigna. No real explanation was given beyond "we're not set up with them." I then offered to pay cash and handle reimbursement myself through my insurance, which would have required no extra work from their office. That was also declined, simply because I technically have insurance -- insurance they don't accept. At that point it became clear the office no longer wanted me as a patient. For someone in the middle of long-term treatment, this was extremely frustrating and disruptive. Between the rigid appointment policies and the refusal to work with either my new insurance or a self-pay option, I've decided to find a new primary care doctor. Very disappointing experience after being a loyal patient for two years.

    What could be more frustrating than feeling unheard or unsupported by your own doctor--especially…read morewhen you're trying to advocate for your health? After my original primary care doctor opted out of the medical group associated with my insurance, I decided to find a new PCP. I chose Dr. Ho based on many positive reviews and was hopeful I'd receive attentive and thoughtful care. Unfortunately, that hasn't been my experience. I scheduled my annual checkup, and the appointment was relatively easy to make--easier than with my previous doctor. During the visit, Dr. Ho took time to go over my family medical history and current concerns, spending nearly an hour explaining various medical terms. While thorough, it felt more like he was showcasing his medical knowledge rather than truly listening or showing empathy. I mentioned a specific concern--a small lump near my uterus--and requested an ultrasound. Dr. Ho dismissed it at first, saying if there were a tumor or cyst, I would not be able to feel it clearly from my skin. Thankfully, he still agreed to send me for an ultrasound and gave me a referral to an OBGYN for further evaluation. However, things quickly went downhill from there. The ultrasound referral had my last name spelled incorrectly. I'm still unsure whether that error came from Dr. Ho's office or the medical group. I also never received the referral letter to the OBGYN. When I called the office multiple times to follow up, the front desk staff was impatient and quick to blame the medical group for the name mix-up and the missing referral. I contacted the medical group myself--they corrected my name but told me Dr. Ho's office never submitted the OBGYN referral. I decided to move forward with the ultrasound anyway. That's when things got even more frustrating. The ultrasound technician informed me the referral was only for an abdominal ultrasound, not a pelvic/uterine one. As a non-native English speaker, I had assumed the referral covered the area I was concerned about. Instead, I ended up with a scan of everything except what I asked for. When I called Dr. Ho's office to clarify, the staff insisted that the abdominal ultrasound was "sufficient" and told me to speak to the OBGYN about uterine concerns--again, the referral I never got. After more back and forth, they said they'd resubmit the referral. Two weeks later, I still hadn't received anything, but I was able to get the referral number from the medical group. When I finally tried to book an appointment with the OBGYN, their office told me the referral was only for a pap smear, not for evaluating my actual concerns. On the same day, Dr. Ho's office called to discuss my ultrasound results. I asked again about the proper referral, and the front desk staff responded dismissively, saying it was the OBGYN's responsibility now--or that I should just come in to talk to Dr. Ho again. At this point, I'd had enough. I shouldn't have to fight this hard for basic coordination of care. I don't feel heard, cared for, or respected--not by Dr. Ho, and certainly not by his staff. I've decided to switch primary doctors. No one should have to chase down referrals, correct clerical mistakes themselves, or beg for appropriate testing--especially when it comes to something as important as your reproductive health.

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    Louis Ho, DO
    Louis Ho, DO
    Louis Ho, DO

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    Loanne Tran, MD, MPH - Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

    Loanne Tran, MD, MPH

    3.3(53 reviews)
    2.1 mi

    I've been with Dr. Tran for many years, and I normally don't spend time writing reviews. I recently…read morecame across her Yelp page while searching for her address and was genuinely surprised to see her rating drop. It felt very unfair, and I wanted to share my experience. It is always a pleasure to see Dr. Tran. She has consistently been patient, attentive, and respectful. I tend to have a lot of questions, and I usually do my own research before appointments because I know she is busy and other patients are waiting. That mutual respect goes both ways, and she has never made me feel rushed or dismissed. What I value most is how she explains my health issues. She takes the time to explain the underlying reasons, not just what to do or what not to do. That approach helps me truly understand the situation so I can make informed decisions. Many doctors simply give instructions without explaining the logic behind them, and with my personality, that often leads me to ignore advice I don't fully understand. Dr. Tran is different, and that makes a huge difference in my care. The staff has also been consistently helpful and professional. As long as you arrive on time, there is usually very little waiting. Good communication between a doctor and patient is extremely important, and Dr. Tran genuinely listens. I hope she continues practicing medicine the way she does and doesn't let unfair reviews discourage her.

    This is not true. I called and made an appointment in the morning. It was not a walk in. We waited…read morefor 45 mins, not 30.

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    Loanne Tran, MD, MPH - Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communties.

    Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communties.

    Loanne Tran, MD, MPH - Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

    Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

    Loanne Tran, MD, MPH - Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

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    Loanne B. Tran, MD, MPH is a primary care physician serving patients in Arcadia, California and the surrounding communities.

    WenCheng Jen, MD - Waiting room

    WenCheng Jen, MD

    4.6(33 reviews)
    0.9 mi

    COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

    My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

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    WenCheng Jen, MD - Dentist parking lot. Do not park here. They will tow your car away

    Dentist parking lot. Do not park here. They will tow your car away

    WenCheng Jen, MD - Entrance

    Entrance

    WenCheng Jen, MD - Entrance

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    Entrance

    Yeh Shye-Ren, MD - Dr. Shye-Ren Yeh

    Yeh Shye-Ren, MD

    2.9(34 reviews)
    2.2 mi

    I was referred to Dr. Yeh by a friend, and I truly cannot thank him enough! He is kind, patient,…read moreand exceptionally knowledgeable. I really appreciate his ability to explain complex information in a way that's clear and easy to understand. He offers thoughtful advice without ever being pushy, and he takes the time to listen with genuine care. Dr. Yeh spent so much time with both me and my mom, answering all of our questions thoroughly. His assistant, Jennifer, is also wonderfully sweet and helpful, which makes the visit feel comfortable and welcoming. I feel very fortunate to have Dr. Yeh as our primary care physician!

    This guy should NOT be a doctor, period. He does not care about his patients and seems to want you…read moreto leave asap every time. He's easily frustrated, impatient, rude and sometimes even openly shakes his head at you if you want him to explain something (acts like you're wasting his precious time). Communication is poor from both this doctor and his receptionist. Sometimes the receptionist doesn't know how to answer your questions and just tells you to make an appointment for office visit... Let's talk specifically about my USCIS immigration examination. He is sloppy and careless. We gave him the immunization records and he did not even mark them correctly on the USCIS forms (among some other concerns we had), so we had to make him redo it. How embarrassing is it that the patient has to catch silly mistakes? It was his mistakes, but he acted as if we're just bothering him and had a terrible attitude when he reluctantly came out to talk to us. The receptionist was also rude and even went as far as to tell us we should get a license and do the USCIS exam ourselves. I mean c'mon this doctor cannot even copy and paste immunization records properly, I'd do it myself if I was allowed to. Just such a stressful and bad experience, I hope my review can help others avoid this so called doctor

    Lamar Troy M MD - familydr - Updated May 2026

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