I HIGHLY recommend this place. First, let me say, you do not have to be a guest of the hotel to…read morebook an appointment and have services performed. I stayed here for the weekend and booked a Swedish massage and hot salt rocks to my package. Jennifer was my massage therapist. She has the softest hands but applied the pressure that I needed. You fill out an intake form that gives the therapist an idea of any medical conditions and an idea of what you need from your service and they work off that to give you a great experience. The place is extremely clean, neat, accommodating and the staff are all very professional. The locker rooms have everything you need. The robes and slides are soft and made of good quality. Cell phones/camera are prohibited in areas where services are being provided. The lounge area has a waterfall, comfortable seating and plays soft music while a relaxing scent fills the air. You can pay for a one-time service or sign up for a $80/month membership that includes services to sauna, the pool, the massage service of your choice and complimentary beverages/snacks. In my opinion, they're much better than the Ballantyne Resort. You can have an individual service or book a couples massage for two. After our service, they provided us with a glass of wine and bottled water. We then went into the sauna room and sat to detox. It was great. I love this place. I'll definitely return. Come check them out!!! Ask for Jennifer or Noshua. Thank me later!

Lisa's facial was not only efficient but also indulgent, featuring a thorough application, a…read moreleisurely pace, and delightful extras like neck, hand, and foot massages. The added touch of hot towels and the option for wine elevated the experience. Highly recommended! 10/10! I am recharged! I love this spa! I love that they offer the luxury experience with plush robes, lockers, and slides! They also have snacks, and tea to enjoy between services. I enjoyed my massage, but the facial gave me life!!!!

My wife had sudden back pain, and I spent the whole morning scrambling to find a good massage…read moreplace. There were a lot of options, but I'm really glad I chose this one. The prices are reasonable, and booking was quick and easy, just a $25 deposit, which I didn't mind. When we arrived, she was taken in within 5 minutes and received the full 50-minute session as promised, she even went over the allocated time for the towel and aroma therapy. Very ethical, gives me the vibethey are not trying to rip you off. She says her back feels much better afterward, which is what mattered most. The location is convenient as well. The only downside is that the facility is pretty small, and the rooms are just big enough for the therapist and client, so you'll need to wait in the lobby. Not a huge issue, though. I also added aromatherapy with hot towels for $10, which felt like a great value. Overall, the staff were very professional and the experience was smooth.

I suffer from lower back pain and sciatica so I was in search of a massage place . I loved them !…read moreThey were reasonably priced and staff was very friendly. My masseuse was Matt. He did a great job literally massaged every knot out my back and focused on my side with sciatica. I slept like a baby after my massage !

We had a great time!!!!! We are originally from MPLS where there is no shortage of salt caves. We…read moreare in town for Thanksgiving and my birthday so my husband treated us to a salt cave. Originally we had the 3 room booked but she offered us the bigger room which was so generous and nice of her! The tea lounge was such a neat touch. We couldn't ask for a better experience!!! Will be back when in Charlotte for sure! This place was SO bougie compared to what we are used to. We had warm blankets, heated eye mask and heated neck pillow with lavender scented. We relaxed (and slept!) then we hung out at the tea lounge and enjoyed tea, relaxation and a chakra mat. Definitely will be back when in Charlotte and I really recommend going to a salt cave. It clears you out!!!!!!! I miss doing my 'hippy dippy' stuff!!!

I had been to a salt room previously, in another city and I was so excited that Charlotte got one!…read more It is incredibly relaxing sitting in the community room for 45 minutes with fuzzy socks, a blanket, and a warm neck pillow. The floor, walls and air are all salt and it's incredible relaxing to lay back in the zero gravity chairs. After, they have a tea room with lots of tea options and locally made mugs. The warm, little globe salt lamps are a favorite and I think one will be coming home with me next time!

I attend here often, either on my own or with my mother in law and I think it is the best massage…read moreplace around. I'm always satisfied, and the prices are affordable. Furthermore whenever I have had a grievance the staff has been quick to assist and come to a mutually agreeable solution. I highly recommend them to everyone!

Appointment availability was good and services were fair priced. Parking and access are great…read more Clean facilities and overall good service for the price.

The people who responded were so kind about my purchase of day spa for my son and his wife and they…read morewent today and said they loved and would go back

A perfect, relaxing experience! The entire place has a superb atmosphere and some of the cleanest,…read moremost well put together facilities you could ask for. I really enjoyed the decor! With the spacious facility, it really gives the space the vibe you want in a spa. Checking in was a breeze, and after a nice quick tour, we were situated in our rooms. My wife and I both did it. It is not shared, so we were in separate rooms. You could probably request to be in the same but it would be pretty tight. But solo it is incredibly spacious in the booths. The infared sauna gets warmer than some versions, so you can have them up near 170 more like a traditional swedish sauna if you like. The halo therapy was the first for me and very unique. Salt therapy I know is very useful, but to have the medical grade salt in a closed room is a very different experience. I could see it really helping with COPD and asthma as it's claimed to do. You really can't beat the full facilities they have. With the little spacious lounge area to recuperate or to take a shower after. Free refreshments available to recover. (And some specialty drinks available for purchase in bottles near the front) Combine that with it's convenient location right off 77. Perfect for anyone like us who travels down to Charlotte frequently.

Always wanted to try a head spa and my first time at Flow! Had Madison and she did not disappoint!…read moreShe was gentle and was thorough and explained everything she was doing or did and what products she used. The whole experience was serene and relaxing.

Great experience and the staff is wonderful. I highly recommend Flow Head Spa and I am looking…read moreforward to my next appointment.

I had a really good experience here! I was able to use a gift card, and they had great…read moreavailability, which made booking super easy. The price was very reasonable -- $80 for a 50-minute massage is hard to beat. The massage itself was relaxing and exactly what I was looking for. Nothing over-the-top or fancy, but definitely solid, reliable service if you just want to unwind and de-stress. I left feeling relaxed and refreshed. I'd come back again.

My husband and I went made an appointment to go together and it was an awesome experience. The mood…read moreand vibe are so relaxing and calming. The service was spectacular and the pricing was a total value. Absolutely recommend, 10/10!

Excellent experience here trying out the Japanese head spa! Something I've been wanting to try for…read moreawhile and this place didn't disappoint. Nice and chill inside, the perfect spa environment. I went with my cousin for a birthday treat for both of us and it was a great way to pamper yourself with something cool and different. They have several different packages you can buy. We did the Black Friday special that they still had held over from last year at $99. The service included a head spa scalp massage, shampoo and hair treatment, neck and shoulder massage, mini facial. The service was 1 hr and about 15 mins from start to finish. We got to do it a room together , they had beds side by side. You go in and change into the robes and get comfortable on the warmed up beds. Then your two ladies who were doing are service came in and began the service. Nice spa music plays in the background, so it's super relaxing and the ladies make sure they are quite so you enjoy the experience. Loved the face part, cleansing and massage, then the neck and shoulder massage was my fave. The head spa part was nice and something I'd never done before. With a scalp massage and wash, my hair felt so clean and hydrated. Then when your done they will rough dry your hair or you can do it yourself. Such a wonderful way to spend time with my cousin and do something for myself! Will definitely come back here and bring other friends and family too, Thank you Anna and Karina for the service.