It usually a positive thing when stores follow the same model from location to location. Walgreens…read moreis no different. While staying in Minneapolis, I stopped into a close-by Walgreens to get a few items. I have alway seen locations in downtowns and this one was right around the corner from where I was staying. I am always pleased when I am properly greeted when I walk through the door. I am especially happy when a clerk or cashier look up from what they are doing to acknowledge a customer walking through the door. This store, like other Walgreens is big and bright with clean isles to navigate through. This incredibly delightful staff was over the top in greetings. Happy to see a customer. Happy to help a customer. Happy to speak with a customer. I needed a few items ranging from water to shaving cream. They had plenty of items to choose from and I pleased that their house brand is a substantially reduced price and the same item. Check out went very quickly and I received the same cordial greeting as I left as when I came in. The team member behind the counter just personified the model employee of engagement, spreading happiness and loving to be able to help. Kudos to a wonderful team here at Walgreens.

This is the second time I've utilized this Walgreens for a Covid shot appointment. Just as last…read moretime (two years ago), the pharmacy was grossly under-staffed and the line of patrons waiting were getting vocally and physically frustrated. It made for a very tense visit. Checking in for the shot took far longer than I should expect since I did all of it online prior (?). The person administering the shot was great though--very knowledgeable, personable, and fast. Walgreens, please hire some more capable associates to take care of your customers. The staff members you have seem overworked and frazzled.

Today I went to the pharmacy to check why my prescription hadn't been filled,1st they said they…read morewere out, then later they said the were waiting for insurance approval, when I asked to speak to the pharmacist, the pharmacist said rudely "that isn't a pharmaceutical question, and I need to talk to the cashier!" This isn't the first time CVS hasn't refilled my prescriptions on time. They always blame the Doctor, the Insurance Co, or the patient-never themselves. I'm switching to Walgreens! PS: They never answer their phone either!

Rude and ornery staff…read more They seem to work harder to make sure you do not get what you need, than the effort they put in to help you. I was standing in line, like a normal person, and when it was my turn to get to the pick-up window, the clerk, named Kelsy, asked with a rude tone if I had budged in front of all the people behind me, as though she didn't see me standing there for the last 10 min, she accused me of "budging" which made me go "really?" petty shit. Then Kelsy was generally rude while helping me, but made a point of being overly nice to everyone else. while I was waiting in line for those ten min, a clerk who had just finished a transaction, looked me in the eye and walked away, not saying, we'll help you soon, or acknowledging me in any way. I also had to wrestle with them to fill the prescription my doctor had already called in, I had a confirmation text, from CVS, about my medicine being ready and I had called the automated service and the electronic call line also stated my meds would be ready. finally, after a lot of conversations and issues, they told me to wait 10 min and they would fill it. while waiting for the pharmacy to fill the meds I sat in a red char next to the pharmacy. Suddenly a custodial with the personality of a bowling ball came stomping up and told me to get off the chair, she stated it wasn't for me to use??? wha? she stated it was only for people who want a corvid shot, there was no sign on the chair stating it was "reserved" so when I stood up and told her she should put a note on the chair to let everyone know it's just for covid vaccine customers ONLY the custodian angerly drug the chair away and placed it in the back. lol! The staff seemed to work harder not to fill my prescription compared to the effort they put into doing their job to fill medication. I have switched to Walgreens, and I will be advising all of my other friends who use 900 Nicollet Target CVS to do the same.

Katie is the most unprofessional, customer service representative (or pharmacist, if that's what…read moreshe claims to be). Not only does going to this pharmacy entail being left on hold for an unforeseeable amount of time, but the leading pharmacist is rude, condescending, and goes out of her way to have you feel unimportant and annoying for merely asking for a prescription fulfillment that was scheduled to begin with. I've absolutely never written a yelp review in my life, but the experience at this CVS and with her in particular has been nothing but negative. Steer clear unless absolutely necessary.

A large two story retail store located in the Target plaza campus (near the Nicolet Mall) in…read moredowntown Minneapolis, this location serves as the Flagship Target. It has an urban footprint, with shopping cart escalators. As mentioned, it is connected to the rest of the Target campus (3 city blocks) via skyways, which is itself connected to the rest of the 2.5 mile Minneapolis skyway system. Groceries were on the bottom floor (along with a Starbucks), with the CVS branded pharmacy and OTC items on the top. There is checkout on both floors. It wasn't too crowded, but well staffed on a Thursday afternoon, and was able to buy some items that we needed for our trip.

Surprisingly good store based on the ratings so far. We stopped in to get a bottle of wine on the…read moreway back to our hotel. Unfortunately, they don't have alcohol in this location but one of the employees we asked gave us an option of somewhere close to get one. The other bummer was that they had a ton of Minnesota sporting teams items, but mostly for the golden gophers and the Wild. Almost nothing for the Vikings, even within walking distance of the stadium. Otherwise, the store was clean, stocked, and well organized.

I received a text and a voicemail from Walgreens stating that my prescription was ready for pickup…read more I drove 40 minutes across town--during another obligation--because this was the only location that had my medication in stock. When I arrived, there was one person in front of me at the pharmacy register. I waited patiently. As soon as that customer was finished, the pharmacy technician told me they were closing for lunch. I explained that I had just received a notification from Walgreens to pick up my prescription, and there was no mention in either message that the pharmacy would be closed between 1:30 and 2:00 PM. Her response? "It's Saturday," said with a dismissive tone, as if I was supposed to know their lunch schedule. Then, right in front of me, she shut the pharmacy gate in my face while two other staff stood aside doing nothing. Not a single person made an effort to help--despite Walgreens being the one to ask me to come pick up my prescription. This was my first time at this location--and will definitely be my last. If this is how Walgreens treats its customers, I'll be taking my prescriptions elsewhere. It would've taken less than a minute to hand me my medication before closing. Instead, they chose to be rude, dismissive, and completely unprofessional.

Imagine a pharmacy where you're constantly fighting to get your prescriptions that are supposedly…read moreon auto-renew to be ready sort of on time. And you're told they're ready and show up and have to wait 45 min because they are not ready. I have never successfully gotten any meds easily renewed here in a timely fashion and it's the only pharmacy near me somehow in this busy city. They make consistent refills impossible for medications I have been on for years it's crazy making.

Don't have your packages sent here for pickup. I spent $50 for overnight shipping of an original…read morebirth certificate and it was on the floor behind the cashier getting stomped on. The document arrived ripped. Dai Loi is down the street and is a reliable pickup location.

well honestly I've never made a review about a place before so I don't even know where to start. I…read morewant to like this store but it seems like it keeps giving me more reason not to. first off security there will just stare at you until you're uncomfortable before this specific security started here I used to come here a lot and roam around to see what I need,not once was I made felt uncomfortable. i don't know who this guy is and/or if he knows me or has a problem with me but it literally seems like I always do something wrong just coming in to buy my own stuff. just fire the dude. he has not once said anything to me to make me feel comfortable or welcome. I get its CVS but cmon dude you literally get paid to stand by the door. get a life .

This chain of pharmacies reminds me of my childhood small town pharmacy (RIP Dinkels Pharmacy ). I…read morehave had many fabulous experiences here: fast refill requests, insurance inquiries to find low cost generic options, friendly knowledgeable staff. Bonus: discount card for every card full of prescription refills (yes, I am a sucker for those punch cards). I really couldn't ask for anything more in a pharmacy.

Good alternative to the chaos that is using Walgreens. Good customer service and friendly delivery…read morefolks. The app really needs improvements so that households can share it more easily. More frequent and more specific delivery windows, along with real-time delivery tracking like other apps, would also make Capsule better.

Absolute worst pharmacy ever and I haven't even got one med from them yet... first message said can…read morebe filled this day after they had received and tried to process them weeks ago and should have had correct date that insurance would fill and the day comes and they are like per our policy can be filled but insurance won't cover until 2 days later... then when I tried to get other meds that are available it will not let me get them same day and days Monday and it's Friday... then I ask to pick them up and they instruct how to do so... I select the time and put their address in and submit and it says there is an issue with the time... I message them asking to fill all meds that are available so I can pick them up and they fill 3 out of 7 for pickup... then I need a prior auth and my Dr is on it and this was Monday and she submitted the form and usually it's a day or 2 for it to be complete and it's Friday and still no update on if it has been complete and it's a med I cant go without and now I have been out and getting sick and they just say we will update you later... the other pharmacy I was at would have this done by now... I Left there due to how downhill the staff was and them being so rude but at least when a med was able to be filled I could submit it and they would have it ready early morning, also when rx were submitted even weeks prior it would have date available to be filled if it was too soon and would have it ready that day and not pull the oh it can be filled this day and when they say comes say oh no sorry you have to wait 2 more days... I was hoping this would be alot easier and delivery as my pharmacy was a drive but I am so frustrated I decided to pick mine up from capsules store front... I am so disappointed in this place and like I said I have yet to actually get anything from them and all I have had is issues... unfortunately I have refills on meda that can't be transferred and have to reach out to Dr for new rx, which is another inconvenience i shouldn't have to do since this place is incompetent and cant get their stuff together ... one other thing when they asked to give them an hour I gave them a time and they message back saying to give them even more time... I will be going back to the rude pharmacy I was going to forever when they were super great and nice for a long time and they aren't anymore but at least I knew when I could actually get my meds and not be given a date and then have it switched... this is super inconvenient and their location is horrible as it is downtown MPLS where parking is scarce... I wonder how bad the pickup will be... I would rather deal with Walgreens robot pharmacy staff then Capsule and will be transferring everything elsewhere and contacting Dr to have them and I go out of our way to send the rx that cant be transferred to yet another pharmacy... Also when I contacted them about the issues and my frustration they didnt even apologize and just ignored it... Casule is a Trash Pharmacy Don't even bother... Same day delivery is a lie also as I cant even get my meds which include my inhaler I absolutely need for 3 days... Well, it's back to getting treated like dirt at the previous pharmacy but at least I got my meds and knew when they would actually be ready and they would have them filled and ready for pickup when they were do if sent by Dr or even refill request was too early on the day they can be filled... BTW they say to contact them as they are always there which is another lie as they are not 24 hours and I know they open at 8 am but not sure when they close nor do I even care anymore... what a waste of time, effort, waiting for a response which takes about an hour and their lack of caring and lack of listening skills when they should've filled all my rx when I requested and not just a few of them... I know the person who referred me even had issues in the beginning but I am so fed up and wrote this review as it takes alot for me to write a negative review as I am usually pretty forgiving and understanding but this is mayhem and costing me money, time, effort and making me sick as they cant seem to figure out a prior auth... so thanks Capsule for screwing me and others over and lying about how you guys work... UPDATE: I PICKED UP WHICH WAS EASY AND THE ONLY GOOD THING AS THE STAFF WAS POLITE AND FAST... HOWEVER, they never bothered to tell me my prior auth was completed days before and claimed the dr office and insurance would contact me when no pharmacy has ever done that and notified me themselves that it was ready... I had expressed my complaints and concerns and I didnt even get an apology... on top of it I was shorted 3 pills and counted 10 times so someone dipped in... ill update again... iam so disgusted

I just moved to town from California and was looking for a new GP. I live across the street so I…read moredecided to give them a try. I made an appointment on their app for the next day. (They always hold a few spots open for "walk ins"). In California, they would charge extra for a service like that. They also have a pharmacy attached so my prescription was filled by the time I walked out the door. Everyone is so friendly, and my new NP Jeannie is wonderful.

Once they have your money, good luck. Getting an appointment the person was friendly, the nurse…read morewho took my vitals was nice. The CNP who I saw was not helpful. My after care summary is filled with spelling and grammar mistakes. I emailed for a followup question because my issue was persisting. Emailed again about getting a letter for my military unit. Both emails show as read but the CNP will not respond to my emails. Emailed customer service, it says expect two days for a response, it's now been three days and they haven't even read the email. Guess I should have waited to pay my bill so they had a reason to pretend to care about my health concerns.

Whenever I shop at Walgreens at 7200 Cedar Lake Rd I have always have had wonderful shopping…read moreexperience

Got what I needed which was a notebook. There was a bit of a line for checkout which seems typical…read morefor Walgreens. As I was checking out I thought about getting a booster and was able to get in right away. I scheduled online and was able to get in fairly quickly which was great! Thanks pharmacy team!!