Don't have your packages sent here for pickup. I spent $50 for overnight shipping of an original birth certificate and it was on the floor behind the cashier getting stomped on. The document arrived ripped. Dai Loi is down the street and is a reliable pickup location. read more

CVS Pharmacy - This is what happens when your packages are picked up from this CVS - Drugstores Near Me - Minneapolis, Minnesota

well honestly I've never made a review about a place before so I don't even know where to start. I want to like this store but it seems like it keeps giving me more reason not to. first off security there will just stare at you until you're uncomfortable before this specific security started here I used to come here a lot and roam around to see what I need,not once was I made felt uncomfortable. i don't know who this guy is and/or if he knows me or has a problem with me but it literally seems like I always do something wrong just coming in to buy my own stuff. just fire the dude. he has not once said anything to me to make me feel comfortable or welcome. I get its CVS but cmon dude you literally get paid to stand by the door. get a life . read more

I agree the CVS on Franklin Avenue sucks they have a big selection but the staff are horrible next time I go in there I'm definitely getting the name of the big fat black girl who's always hella rude people. It's your job to help me remember my rewards card so when I check out I pay you I realize that I never got my discount you said I never put in my rewards number well I forgot you didn't ask me is there something you could do about it no I guess you're out of luck she said like what the hell. She should definitely not be in customer service there was like two other people behind the counter and of course they didn't say anything to me either read more

I had an emergency today where i had misplaced my blood pressure meds, not taken them for about 5 days, and was experiencing terrifying symptoms late last night, due to my poor care of self and simply calling in an order (i thought i could find them). i literally had just bought the misplaced ones 1 week ago. As soon as the pharmacy opened i called to see if i could get an emergency order, which they obliged. Normally, with my insurance, it's like $2 or $3 for a bottle, but since i had JUST bought a bottle and it wasnt time to refill, my insurance wouldn't pay. The pharmacist had quoted over the phone $15 charge, but when i got there he stated it was $30+ ,but he gave me a discount since he had already quoted me a price and new i needed tbem. I would have paid $100 for them honestly, this experience was horrific and taught me a lesson, but i am grateful for the quick service and pleasant service i receive at this pharnacy, that is NO LONGER in my neighborhood, but that i continue to utilize. read more

CVS Pharmacy - Parking lot adjacent to store....a little ways - Drugstores Near Me - Minneapolis, Minnesota

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This location has dramatically improved it's customer service, and the pharmacist and assistants are now very polite and helpful. I would personally disregard previous negative reviews because the new staff is outstanding! 10/10 read more

Stopped in here twice during a recent trip to Minneapolis. First time to stock up on cold single serve bottled V-8 juice and bottled water; the second time to replace some toiletries/supplies I had not realized were depleted: pre-moistened facial/handwipes, pre-moistened lens cleaning tissues, and antacid. They had everything I needed. Checkout was efficient! read more

Valuing local and independent businesses, I was concerned when a decade ago I heard that CVS was going to be moving aggressively into the Twin Cities, now there over 25 now. And I have no idea if they have an evil business plan, but I find the store useful. It's organized, has lots of options for things I need, has good sales, never has too long a line, and always a friendly people behind the counter. I'm also glad that it is a solid anchor for this condo building, which I'm sure really needs to have such a regular and wealthy tenant in order to pay it's costs. read more

The people who work at the pharmacy have always been lovely, but I consistently find myself waiting for them to finish filling my prescriptions even though I received a text saying they've been filled. I was on hold for 45 minutes the other day as well when I tried calling in. When I was told to come back in half an hour for a prescription to be filled, I ended up having to wait an hour. I can always count on this pharmacy being horribly backed up and my meds taking forever to get filled. read more

I went to get something to drink on June 14, around 1 p.m. . I asked the cashier for the price of 28 oz Gatorade and he answered $2.29. And then he charged me $3.19. I asked him how come 2.29 plus tax came to $3.19! I asked for a refund. He asked for I.D which I didn't have at that time. A person with the name "Gerry" came to the cashier without asking what happens and told me to leave the store and told me he doesn't need my business knowing that I have a accent and I am over 60 years old. I am very disappointed of how unprofessional the employees are at that CVS Nicolette location knowing that I have been shopping at CVS for years and it was my first visit to that one. I don't recommend people to go to that location at all! read more

Horrible service. Exterior is filth. Most of the staff is angry & rude. They've barricaded the doors to the parking lot. It doesn't get worse than this location and it's been horrible for 2 years. Management couldn't care less because this neighborhood isn't good enough? Their entire harmacy staff walked out a year ago and I could get my meds at all. Close or sell to Walgreens. This place doesn't deserve the business they get. read more

I try to be compassionate, but after months of terrible experiences I can't help but feel obligated to warn others. Initially, I decided to make this pharmacy my go-to as the drive-thru was convenient. Being that the drive-thru is now closed and is covered in pure black ice 99.9% of the time you can barely walk from your car inside without falling. I'll keep the rest short: -Seems that they've disconnected their phone/turned ringer off so expect to have to physically go there to get prescriptions filled or learn status. otherwise, wait "on hold" until you give up. -Expect a long wait even after being notified your prescription is filled. -They don't prioritize urgent care scripts and will more than likely make you wait 24 until getting to it -Rude and extremely understaffed. read more

The Good, the Bad, and the Out of Stock We'll start with the good. The clerks have always been friendly. I sometimes stop by with a group of people with disabilities. This means we take longer and need more help and the staff rise to the occasion. I like the dollar section. I mean who can complain about one dollar cookie mixes? It's saved my butt a few times when someone I'm taking care of wants to bake something and I'm broke. Now the not-so good. Don't come here expecting to buy any specific item. The shelves usually have lots of empty spots. When it comes to sale items forget it. At least the last three times I've gone in for a sale item it's been either out or way way understocked. (A two for one sale isn't much good when only one last item is stocked.) I used to check back repeatedly during the week for sale items to be restocked until it gradually dawned on me that the same slots had been empty all week. The best plan for sale items is to expect to ask for a rain check and then use it at another CVS. Make sure to mention the sale so they put that on the rain check. The rain checks are good for quite awhile and some of the sales are actually worth the hassle. The exception to the rain check strategy is seasonal sale items. Those are in stock the day the sale starts, but when they're gone they're gone. read more

They let us bring our dog in the store. YAY! Some of the cashiers can be pretty surly. BOO. It's down the street from my apartment. YAY! The prices are high, which is probably OK for the people living in the condos upstairs & across the street, but not for the rest of the neighborhood. BOO. Did I mention it's super convenient, though? YAY! The pharmacy always turns price-matching with Target into a small ordeal. BOO. We get good deals on occasion with the CVS perks card. YAY! All in all, we really only use this CVS for conveniences sake (treats, snacks, etc.), otherwise we stick with Target at 9th & Nicollet. read more

Incompetent staff, got mad at me because I couldn't understand his thick accent(even though i was trying to be understanding and polite about it). They have had my prescription since Friday but didn't log it into the system only wrote it out on a paper attached to it so no one on the staff knew. It's been a fun few days calling back and forth speaking to rude pharmacists that don't have a clue what's happening. Glad they don't take my insurance and makes me go somewhere else cause that was the game plan anyways. read more

This cvs pharmacy is so much better than the one on lake. The technician was actually helpful and called the other location for them to fax my prescription. Lake street was idiotic and thought they couldn't fax (what?!) but she corrected them real swift. It took about 15 minutes total for me to get my med which was fine because I had some shopping to do anyway. This CVS also has drive up for meds and a photo center. I'll be switching all my meds to this location so let's hope the great service from tonight continues. read more

If you don't have a drive through, take it out! Don't leave a message to pick up prescriptions until they are ready!! Hire enough staff. 30 minutes to wait in line to pick up a prescription you said was ready is unacceptable. read more

This pharmacy has become awful to deal with since they absorbed 4 other pharmacies. You can not connect with the pharmacy over the phone and your prescriptions are never filled. They need to increase the pharmacy staff! It's ridiculous! I was literally on hold for 20 minutes and had to hang up so I could do other things. I feel bad for the staff, being understaffed will lead to mistakes that could jeopardize people's health! Shame on CVS read more

My first time using this pharmacy they had my prescription for a whole week and no one notified me when it was ready. The second time I still decided to go here because it is the closest cvs near me, I ended up getting my perceptions on time and was notified, third time they didn't give me all of my prescriptions, I had to call and ask them what happened to the rest of them, someone told me it should be ready soon and I would get a text. I never received a text and it now has been 3 days, I keep calling to see what's going on and every person I talk to keeps ensuring me they will have it ready in a hour and I will receive a text. I do not recommend this pharmacy they're very unprofessional and all over the place I definitely will be switching pharmacies soon! read more

This is a well-stocked CVS with a good variety of products. It's not as big as the giant one downtown but it's not one of the super tiny ones either. I've had nothing but pleasant experiences with the employees here, so that is why I even bothered to review a CVS, honestly. One of the cashiers I had recently noticed I was buying a beauty product and asked if I was already signed up with the beauty rewards program. I wasn't, so she signed me up right then and there and saved me 10% on that purchase right away. Also, the pharmacist here is pretty helpful. One time I was really sick and felt like I barely made it out of bed to go buy some cold meds. The pharmacist was already out from behind the pharmacy counter and standing in the cold med isle helping another customer. It never really occurred to me to ask for a pharmacist's advice on over-the-counter products before this encounter-- usually pharmacist's at busy drugstores seem too busy to be accessible. This pharmacist actually gave me some useful advice regarding the meds I was purchasing. read more

I called this pharmacy at 7pm and was literally left on hold for 24 minutes-- I finally gave up and hung up the phone. Does management just not care? Totally unacceptable. read more

CVS continues to disappoint we used their new curb side pick-up. The first time at another CVS was a total disaster took about 3 trips and had to go in twice. Today we decided to give it another shot. We arrived followed the directions the lady came out and said you have to come in anyway. She said CVS has decided it's not safe for them to do curb side pick-up fine then don't offer it! read more

I feel like every time I'm there I'm ignored by the staff there. Depending on the day the cashier either ignores you and doesn't say a word while they ring you out or they talk to their coworkers about their personal lives. I don't need an extensive conversation by any means but maybe eye contact and 'hi, how are you,'. This location is always my last choice and it's more out of convenience and prices that I continue to go there. If only the staff were friendlier I wouldn't have to psych myself up to walk through the doors. And stock some cheese/vegetarian friendly pizzas, given the neighborhood it's in it's silly that they only have pepperoni and sausage pizzas. Vegetarians are impulse buyers too! read more

they always have a long line at the pharmacy, meds are never ready. overcharged me for medication in times like these when i'm a senior, living on a fixed income , i sometimes don't have the money to pay/co-pay. they never give you information about discounts or coupons on medications. read more

This is close to where I live so I end up going to this cvs a lot. Every time I go here it feels like I have to wait in line to check out for a long time. I think they should hire a couple more cashiers. read more

This review is for their Minute Clinic. I needed to see a doc and being good friday, NO ONE had any appointments. I went to the Minute Clinic and had to wait 30 mins until a nurse was available. Checking in was pretty fast and painless. The nurse cared about my situation and did her best to give me the best care she could. Since I had a pretty manageable problem, she was able to plug my symptoms into a computer, use her best judgment as to help, do some on the spot labwork and get me the meds I needed. They also called to follow-up the next day and see how I was responding to the meds. I was in and out with my meds in a total of 2 hours. Best of all, there's no copay for this type of service under my insurance. If you dont' have any insurance, I think most services are under $100. All in all, this is a pretty convenient option for relatively standard health care needs. read more

This is a delightful place for when I have to pick up something. They're in a good area, and getting there is convenient. The clerks there are delightful people. To the business, if you're reading this, you've gained a happy customer. read more

DO NOT GET YOUR PRESCRIPTIONS FILLED HERE!! They are never filled on time, they don't contact your prescriber, they don't call you back to let you know if it's ready or not. And now today they are not even answering their phone. Just pathetic! read more

I was here only once. I am not a regular in this neighborhood and I stopped by to get some gum and left with the feeling that I need to take a shower. Cashiers are mean and half of the store was empty. Gross! read more

A 10 pack w/ no questions and a smiling face, plus a treat for my dog to top it off! Who could ask for more?

This CVS always drives me mad. The service is so painfully slow and often times there simply is no service. If it weren't so close to home, I'd go elsewhere. read more

I go here a lot! The location is convenient, the staff are very nice and I usually find what I need. They give out a lot of coupons to keep you coming back which I've tried to stop falling for. read more

I went to the pharmacy yesterday to pick up a prescription my doctor had called. I go to the pick up line and there are only 2 people in front of me. I figured it would be fast. Unfortunately, the girl working there was completely incompetent at running a cash register and it took 15 minutes to make it to the counter. She then rang me up and the total looked more like the full price and not the insurance copay price. I mentioned this to her and she just stared at me like a deer in headlights. She then got her manager who told me I had to wait in the drop off line in order for them to update my info. I was then told by the drop off line cashier to go sit and wait to be called. At this point, I'm getting irritated. Finally they call my name so I go up to the counter where there is an open register, assuming I won't have to wait in the line again. Someone with no knowledge of the situation tries to tell me to go wait in the line. Luckily, someone else overheard and was able to ring me up. Overall, the process took 1 hour to pick up a prescription that had been called in and ready. The worst part is there were probably 10 to 15 people doing who knows what behind the counter. I will never be getting prescriptions filled there again. It would have been a lot faster to drive somewhere a little farther away. I would give 0 stars if I could. read more

This place suuuucks. Not only are the incompetent, they're rude. Always. And my prescriptions are never ready to the point that it's almost predictable that I'll have to wait not just an hour, but a day or two, until they're taken care of. I went here for a while because it's nearby and convenient, but I'll happily be making the drive across town to a place that doesn't leave me fuming. read more

The location is perfect - walking distance from my house. Ive found a pharmacist here to also be quite helpful. I've had major issues here, though. I had an RX filled and they said it would take 1.5-2 hours. I came back in 2 hours and it still wasn't done and they said it would be another hour. I was ok with this, but it was late, I was really sick, and I needed to go to sleep so I asked the staff working in the pharmacy what time they opened in the morning. He said 7 - but when I came back in the morning I found out that in reality none of the staff working there (3 people) knew what time the pharmacy opens - and I had to go outside the store window to find that the store opens at 7, but the pharmacy opens at 8. I had to go to work without my medication and my condition worsened. When I came back to get the script, I spoke with the same staff member and requested that he inform people of the correct hours because I had to choose between going to work and going without my medication, which caused me physical pain for longer than necessary - he denied that there was any problem with his mistake and was very rude. When medication is urgent and necessary, this pharmacy is NOT the place to go. The pharmacists are knowledgable but those working behind the counter are rude and inconsiderate of people's illnesses and their time. read more

The pharmacy never has my medication filled on time. I call it in days in advance and they still do not have it filled when I show up. I don't understand why it is so hard to count my pills, put them in a tube and have it ready when they are supposed to. I recently ran out of a medication and put in a request for them to call for a refill. I received a call from CVS that it was ready for pick up only to show up and find that they never requested the refill. Why did I even get the completion phone call? I will be transferring my to another pharmacy. read more

Terrible over the phone service from the pharmacy. Was on hold for 15 minutes, twice (I called back after my phone ended my first session on hold). The pharmacist was rude, condescending, and unhelpful. I will happily drive to any other pharmacies in the city if they can provide better service. read more

I love this CVS. I use it very often and have only been treated with kindness and respect. They have a huge volume of prescriptions and patrons and the staff is running on a manic schedule. Every staff member smiles and has an upbeat attitude. I don't know if I could sustain this good attitude. So, staff is great, but CVS corporate, shame on you for understaffing and running these good employees into the ground! read more