Worst experience ever!!! I scheduled an online Covid test, received a confirmation text and…read moreeverything but after waiting in the drive through line for an hour for my scheduled appointment the person behind the glass told me I was not scheduled and they had system issues. So even though I had a confirmation they could not test me and told me to reschedule online for tomorrow (via the same system they just told me did not work). No thoughtful resolution offered and a line of 5-6 cars behind me likely to experience the same thing with no one letting them know.

Awful wait times horrible service. Wait times of up to 20…read moreminutes in drive thru pharmacy

The Pharmacy here is excellent (as is the store)! After being treated poorly at the WalMart…read morepharmacy in town I was feeling a bit frustrated and decided to move all Rx's to Sterling. These people are amazing! They know what they're doing, the Pharmacists are available and friendly, the staff are so kind and welcoming! The Rx I needed ASAP was filled about 10 minutes after they received it from the Dr. I also had an excellent chat with the woman working the gift shop area, she was really sweet! The shop is really cute and had some interesting things, and I found a lot of the healthcare items I need at home! I was so pleased I could have hugged them all!Seriously, I am so happy with my experience there! I will never again fill with anyone else.

This downtown drug store reminds me of the ones from my hometown area back in IL. It has that…read moreold/small town feel that reminds you of years ago. They carry a large variety of items if you needs to pick up a gift or just something for the home. The staff here is super friendly and always helpful. I wish more businesses were like this. I'll choose Kemper over CVS or Walgreens anyday.

This pharmacy is the best! They go above and beyond to help their customers. I can't say enough…read moreabout how they helped my mom get a medication not even Walgreens or CVS would even take the ime to get! They aim to serve. Thanks Rachel and the other pharmacy staff, if you didn't take the time to help my mom would of been in a terrible situation. Bless you!!!

Whenever I shop at Walgreens at 7200 Cedar Lake Rd I have always have had wonderful shopping…read moreexperience

Got what I needed which was a notebook. There was a bit of a line for checkout which seems typical…read morefor Walgreens. As I was checking out I thought about getting a booster and was able to get in right away. I scheduled online and was able to get in fairly quickly which was great! Thanks pharmacy team!!

I wouldn't give the person that help me even one star. I asked her the price of a couple items…read morebecause I couldn't figure out which one was on sale since they were all messed up in the area. She gave me terrible attitude like it was the worst thing for her to help me. So much for customer service. Then I asked her after she finally zap them to see what they were... Which one was less expensive and she rolled her eyes around at me. I asked her name and I walked out. This is the worst Walgreens I've ever been to. Half the time they don't even have electricity. Mary was her name (if she was truthful) and she was the worst. To top it off I have a severe injury and was using a cane so I couldn't go back and check prices myself and she was unkind and unsympathetic.

The pharmacy staff at this location are very rude!!! Several…read moreinteractions with pharmacy personnel very poor communication skills.

Store has really tanked since shift manager Zack left. There are lots of new faces and employers…read moreand they aren't always well trained. Coupons don't always scan or come off like they are supposed to. I understand that this issue needs to be corrected by a higher up department but sometimes depending on who's working they are sometimes unwilling to help or correct the issue when it's not the customers fault. The store employees are so scared to override coupons or type them in manually which is frustrating. Big brother is watching stores closely and not allowing store level staff to take care of the customer. My photo order was marked as being done but at pickup they couldn't find it. I was told the printer was down and it didn't print. Annoying that my order would have been marked as completed as this was a time waster.

Awful. Went to this location 6 times in 5 days to pick up a…read moreprescription. I was total twice the medication was out of stock and on order. On the 4th visit they told me they didn't have the prescription. So I wonder what they were ordering. when was given the phone number for 2 other locations to see if they had the medication. Called one and got stuck in the please select number blah blah. Then was disconnected. I have gone to another pharmacy. Would strongly recommend you try other pharmacy's as well. I understand their one star rating.

The worst Walgreens in the chain of stores. They are always understaffed and the waits for…read morescheduled shots and tests is ridiculous.

My little girl was diagnosed with pneumonia and we had antibiotics sent over to this location. I…read morewaited for a little bit and then called up there to make sure that everything was ready before putting my sick little girl in the car to pick it up. I spent over an hour on the phone on hold only to learn that the location is closed. Why would you not have a message like that on your voicemail system.this little girl has pneumonia! And we burn up an entire hour only to learn that your store is closed. I'm calling for a citywide ban on this store. Let's get it closed and shut down for good!

Nikki was phenomenal. My insurance covers most of my medications but one due to brand name…read more(insurance I know) but she gave me a discount card, talked to me about pricing and offered to order one that was a different brand that insurance would cover that they're out of stock of. Super thoughtful, sadly I couldn't wait and needed it ASAP so had to eat the bill but thank you Nikki!

The pharmacy is the worst. They have a newer pharmacist and new techs. He will argue and fill the…read moreprescription wrong, even a different medication, and argue with you about what is best for you.

Every time I go to this Walgreens I have a positive experience the workers are all very helpful and…read morethe store was well organized and clean

Walgreens located on 3255 Vicksburg lane in Plymouth has horrible customer service and is…read moreconstantly out of my prescription. They are rude on the phone and not helpful. Unfortunately, this experience is the norm.