1. Active Medical

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Saint Louis Park, MN

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Active Medical

3.9 (11 reviews)
Closed • 9:30 am - 5:30 pm

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1 month ago

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4 months ago

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6 months ago

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2 years ago

The attention to making sure the equipment was the right choice for the customer was outstanding.

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5 years ago

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2 years ago

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2 years ago

Extremely helpful and patient! Let me try a number of back braces to find just what I needed! Glad I found this place.

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2 years ago

Helpful 3
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4 years ago

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2 years ago

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7 years ago

Not only fabulous service. But a great selection of products. Have no hesitation recommending this company .Couldn't be more pleased

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Tactile Medical - Company lLogo

Tactile Medical

(87 reviews)

Bryn Mawr

I initially called Tactile Medical in Phoenix and they were responsive. They provided a…read morerepresentative's number, and the rep came to my home to demonstrate the lymphedema therapy machine. The demonstration went well, and I was interested in moving forward. However, after that visit, communication completely stopped. I have tried multiple times to follow up: * Calling the number the rep left * Leaving voicemails * Sending emails * Calling the main line again No one has returned my calls or emails. I still have no idea if my insurance approved the device or what the next steps are. This lack of follow-through after their rep invested time in the demo is very frustrating and has delayed my ability to get treatment for my lymphedema. I expected better support from a medical device company. Other patients considering Tactile Medical should be aware that getting a timely response after the initial contact can be difficult.

Appears to be very well made. One tactile agent provided demonstration, another came to assist…read moreputting it on. However, it never functioned as effectively as cheap system that i bought on amazon. when i saw the price paid by my insurance, i was floored. this is prime example of why our health care costs so much. This is epitome of poor value in health care relative to cost. Customer service good, materials good, design overly complex, effectiveness poor, value extremely poor. Bottom line; this is a ripoff supported only by insurance largess. Suggest cutoff of all insurance payments. There are much more cost effective products available

Active Medical - medicalsupplies - Updated October 2026

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