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    Capsule

    3.2 (11 reviews)
    Open 8:00 am - 6:00 pm

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    Had some issues with service but they worked hard to resolve them quickly.

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    Walgreens

    Walgreens

    (37 reviews)

    $$

    Downtown Minneapolis

    It usually a positive thing when stores follow the same model from location to location. Walgreens…read moreis no different. While staying in Minneapolis, I stopped into a close-by Walgreens to get a few items. I have alway seen locations in downtowns and this one was right around the corner from where I was staying. I am always pleased when I am properly greeted when I walk through the door. I am especially happy when a clerk or cashier look up from what they are doing to acknowledge a customer walking through the door. This store, like other Walgreens is big and bright with clean isles to navigate through. This incredibly delightful staff was over the top in greetings. Happy to see a customer. Happy to help a customer. Happy to speak with a customer. I needed a few items ranging from water to shaving cream. They had plenty of items to choose from and I pleased that their house brand is a substantially reduced price and the same item. Check out went very quickly and I received the same cordial greeting as I left as when I came in. The team member behind the counter just personified the model employee of engagement, spreading happiness and loving to be able to help. Kudos to a wonderful team here at Walgreens.

    This is the second time I've utilized this Walgreens for a Covid shot appointment. Just as last…read moretime (two years ago), the pharmacy was grossly under-staffed and the line of patrons waiting were getting vocally and physically frustrated. It made for a very tense visit. Checking in for the shot took far longer than I should expect since I did all of it online prior (?). The person administering the shot was great though--very knowledgeable, personable, and fast. Walgreens, please hire some more capable associates to take care of your customers. The staff members you have seem overworked and frazzled.

    Walgreens

    Walgreens

    (72 reviews)

    $

    Uptown

    I received a text and a voicemail from Walgreens stating that my prescription was ready for pickup…read more I drove 40 minutes across town--during another obligation--because this was the only location that had my medication in stock. When I arrived, there was one person in front of me at the pharmacy register. I waited patiently. As soon as that customer was finished, the pharmacy technician told me they were closing for lunch. I explained that I had just received a notification from Walgreens to pick up my prescription, and there was no mention in either message that the pharmacy would be closed between 1:30 and 2:00 PM. Her response? "It's Saturday," said with a dismissive tone, as if I was supposed to know their lunch schedule. Then, right in front of me, she shut the pharmacy gate in my face while two other staff stood aside doing nothing. Not a single person made an effort to help--despite Walgreens being the one to ask me to come pick up my prescription. This was my first time at this location--and will definitely be my last. If this is how Walgreens treats its customers, I'll be taking my prescriptions elsewhere. It would've taken less than a minute to hand me my medication before closing. Instead, they chose to be rude, dismissive, and completely unprofessional.

    Imagine a pharmacy where you're constantly fighting to get your prescriptions that are supposedly…read moreon auto-renew to be ready sort of on time. And you're told they're ready and show up and have to wait 45 min because they are not ready. I have never successfully gotten any meds easily renewed here in a timely fashion and it's the only pharmacy near me somehow in this busy city. They make consistent refills impossible for medications I have been on for years it's crazy making.

    CVS Pharmacy

    CVS Pharmacy

    (3 reviews)

    Downtown Minneapolis

    Today I went to the pharmacy to check why my prescription hadn't been filled,1st they said they…read morewere out, then later they said the were waiting for insurance approval, when I asked to speak to the pharmacist, the pharmacist said rudely "that isn't a pharmaceutical question, and I need to talk to the cashier!" This isn't the first time CVS hasn't refilled my prescriptions on time. They always blame the Doctor, the Insurance Co, or the patient-never themselves. I'm switching to Walgreens! PS: They never answer their phone either!

    Rude and ornery staff…read more They seem to work harder to make sure you do not get what you need, than the effort they put in to help you. I was standing in line, like a normal person, and when it was my turn to get to the pick-up window, the clerk, named Kelsy, asked with a rude tone if I had budged in front of all the people behind me, as though she didn't see me standing there for the last 10 min, she accused me of "budging" which made me go "really?" petty shit. Then Kelsy was generally rude while helping me, but made a point of being overly nice to everyone else. while I was waiting in line for those ten min, a clerk who had just finished a transaction, looked me in the eye and walked away, not saying, we'll help you soon, or acknowledging me in any way. I also had to wrestle with them to fill the prescription my doctor had already called in, I had a confirmation text, from CVS, about my medicine being ready and I had called the automated service and the electronic call line also stated my meds would be ready. finally, after a lot of conversations and issues, they told me to wait 10 min and they would fill it. while waiting for the pharmacy to fill the meds I sat in a red char next to the pharmacy. Suddenly a custodial with the personality of a bowling ball came stomping up and told me to get off the chair, she stated it wasn't for me to use??? wha? she stated it was only for people who want a corvid shot, there was no sign on the chair stating it was "reserved" so when I stood up and told her she should put a note on the chair to let everyone know it's just for covid vaccine customers ONLY the custodian angerly drug the chair away and placed it in the back. lol! The staff seemed to work harder not to fill my prescription compared to the effort they put into doing their job to fill medication. I have switched to Walgreens, and I will be advising all of my other friends who use 900 Nicollet Target CVS to do the same.

    Capsule - pharmacy - Updated May 2026

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