Rude and ornery staff.
They seem to work harder to make sure you do not get what you need, than the effort they put in to help you. I was standing in line, like a normal person, and when it was my turn to get to the pick-up window, the clerk, named Kelsy, asked with a rude tone if I had budged in front of all the people behind me, as though she didn't see me standing there for the last 10 min, she accused me of "budging" which made me go "really?" petty shit.
Then Kelsy was generally rude while helping me, but made a point of being overly nice to everyone else. while I was waiting in line for those ten min, a clerk who had just finished a transaction, looked me in the eye and walked away, not saying, we'll help you soon, or acknowledging me in any way.
I also had to wrestle with them to fill the prescription my doctor had already called in, I had a confirmation text, from CVS, about my medicine being ready and I had called the automated service and the electronic call line also stated my meds would be ready.
finally, after a lot of conversations and issues, they told me to wait 10 min and they would fill it. while waiting for the pharmacy to fill the meds I sat in a red char next to the pharmacy. Suddenly a custodial with the personality of a bowling ball came stomping up and told me to get off the chair, she stated it wasn't for me to use??? wha? she stated it was only for people who want a corvid shot, there was no sign on the chair stating it was "reserved" so when I stood up and told her she should put a note on the chair to let everyone know it's just for covid vaccine customers ONLY the custodian angerly drug the chair away and placed it in the back. lol!
The staff seemed to work harder not to fill my prescription compared to the effort they put into doing their job to fill medication.
I have switched to Walgreens, and I will be advising all of my other friends who use 900 Nicollet Target CVS to do the same. read more