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    West Seventh Pharmacy

    3.1 (8 reviews)
    Open 9:00 am - 8:00 pm

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    4 years ago

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    1 year ago

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    3 years ago

    Nice neighborhood pharmacy. I am in and out in under 10 min. Friendly staff. Fast and Accurate with my prescriptions.

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    8 years ago

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    13 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.4(34 reviews)
    1.2 miSummit Hill
    $$

    Needed some items in the midst of a business trip, and this store satisfied all of our needs…read morewithout any glitches. Clean, great customer service, and a great lay-out. It's your typical CVS stock, and they used their space well. Some fun shops within walking distance too!

    I had a very disappointing and disrespectful experience with the pharmacist working around 1:10PM…read moreon Tuesday, September 15th. I had just left an appointment with my psychiatrist, who sent my prescription to the CVS on Grand at approximately 11:39 AM. When I arrived at the pharmacy, I checked in and asked how long the wait would be. The pharmacist told me approximately 15 minutes and said I would receive a text when my prescription was ready. Since I had already checked in, I stepped outside to enjoy the weather while I waited. Once I received the text confirming that my prescription was ready, I came back inside and went directly to the pickup counter. The pharmacist then told me that I needed to sign in again because I had stepped away. I questioned why I needed to check in a second time when I had already checked in roughly 20 minutes earlier and had returned specifically because CVS notified me that my prescription was ready. Instead of simply explaining the process professionally, she immediately became confrontational and dismissive. What concerned me most was how quickly the interaction escalated. She threatened to ban me from the pharmacy, told me she would be contacting my psychiatrist, said they would no longer expedite my prescriptions, and told me I would need to find another pharmacy. This was all in response to me questioning why I was required to sign in twice within such a short period of time. At one point, when I tried to reiterate that I had received the notification that my prescription was ready and was simply there to pick it up, she responded, "Can I finish my sentence?" in an unnecessarily hostile and condescending tone. I understand that pharmacy staff have procedures they need to follow, and I have no issue following a legitimate policy. My concern is the way this situation was handled. There was no reason a simple question about the check-in process needed to escalate into threats of banning me, contacting my psychiatrist, refusing expedited service, and telling me to find another pharmacy. I expect a pharmacist, particularly someone dealing with patients and prescription medications, to communicate professionally and respectfully even when there is a disagreement or misunderstanding. I found her behavior unnecessarily confrontational, inappropriate, and completely inconsistent with the level of professionalism I would expect from CVS pharmacy staff. I would like this interaction reviewed by CVS management and would appreciate clarification regarding whether requiring a patient to check in again after briefly stepping away is actually CVS policy, as well as whether the statements made to me about banning me, contacting my prescriber, refusing expedited prescriptions, and requiring me to find another pharmacy are consistent with CVS policy.

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    West Seventh Pharmacy - pharmacy - Updated September 2026

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