I don't make a review unless it's a really good or really bad experience. Fortunately, I had a…read morereally good experience here! I showed up past closing, believing it was 7pm, not 6pm closing time. They were kind even to help me even though it was 6:03, I was stunned. They explained it's harder to change such things than one might think on google maps. They gave me their business card with correct hours. I was shocked that my prescription that was called in maybe 3 hours earlier was ready. Also, it's a prescription that is ALWAYS out of stock at Walgreens and takes days to be filled, if that. Very nice people, I felt good supporting small instead of crooked Forest lake Walgreens. Also, during the pandemic I remember we needed specific Covid tests and rolseth was the only place that had the tests! Very pleased

An excellent pharmacy located in downtown Forest Lake. The pharmacist as well as other employees…read moreare kind, helpful and willing to assist with whatever is required. It is a pleasure to support a pharmacy with the same community values of yesteryear. I feel fortunate to have found them after years of battling with the large corporate No Service Drug Stores of our time. R Riskin

I never, ever write reviews about places; in fact, this is the first time I have ever written one…read more But I feel strongly about what I am going to write. I went to this pharmacy for about three months simply because it was the closest pharmacy to my house. I tolerated the issues I had with them for a while, but eventually my patience broke. The pharmacist, Jeff, is easily in of the top five most rude people I have ever encountered. His attitude makes it seem like me getting prescriptions filled at his pharmacy is a hassle for him. On top of that, whenever I ask a question about a medication (I don't have a pharmacy degree like him, obviously), he makes me feel incredibly stupid for not knowing the answer to the question I asked. The day I stopped going there, I went in to get a refill that they said was ready when I called. Whenever I got to the counter, they told me that the doctor needed to verify that I could receive it. I was in the process of asking whether I needed to call my doctor or if he did, and he cut me off and said (in a very irritated and stuck-up tone of voice), "Obviously I'M not going to call 'YOUR doctor for you," and turned his back on me. There were so many other ways he could have said in that situation, but that is how he chose to handle my question. Long story short, if you are looking for a pharmacy and considering this one, I wouldn't recommend going there unless you like being blatantly disrespected every time you go get your medications.

The male pharmacist that works at this place is the absolute nastiest, rudest person I've ever…read moretalked to. with all the horrible reviews that have been given about this exact same person I have no idea why this pharmacy lets him stay there. Is he related to the owner? Is he the actual owner? I cannot imagine any employer would keep a person like this on their staff with how horrible he is to people. Every time I've called there for my 90-year-old father, he is so extremely mean and disrespectful and horrible. He also treated my father horribly today, per usual. I mean, if you're just a horrible person and mean by nature, at your place of employment, you at least have to be neutral and/or civil, you can't just be downright nasty to actual customers. As a result, my father will be moving to a new pharmacy and I will continue to funnel people away from this place because of the horrible pharmacist they have there. This comment is directed, strictly towards the owner: The pharmacist that you have on staff is ruining your business. You are losing customers because of the way he treats people. Minnesota is supposed to be such a nice place, however, no one would ever think that if the only person they ever met from Minnesota was this pharmacist, they would think it's the worst place in the world. If you care about your business and you care about the treatment of your customers, I would suggest you truly reevaluate keeping this person on staff. In fact, for the record, the entire West seventh community talks badly about this pharmacist because anyone that's gone to the pharmacy has very unfortunately had to deal with him so it's common knowledge that he's just awful. I really hope you do something about this at some point. As the owner, I would suggest that you even call there posing as a customer to see how horrible you will be treated by this person. If ever you get rid of him, and that is made known, we will consider coming back, but until then, never.

I have had my HRT cream prescription filled at Lake Elmo Pharmacy for years. They do a great job…read moreand turn around is usually pretty quick. The only challenge I have is the hours they are open are somewhat limited. Some days it can be hard to get there by 5pm.

Order placed that morning wasn't filled by closing time. Continued to fill orders for people not…read morethere waiting while you waited. But they did fill it and they did have it - other places were out.

MedPoint is a wonderful addition to the Columbia Heights small business community! Fay is kind,…read moreknowledgable, and very helpful, and the store is clean and full of essentials. The transfer of prescriptions from CVS couldn't have been easier. I am so glad to have MedPoint as a fantastic local alternative to corporate pharmacies. Highly recommend!

Outstanding pharmacy that has been our family's go-to for years. Great personalized service and…read moresuper friendly staff!

They should pay attention to their customers when they're selling an elderly man something that's…read morethe wrong size and all they're worried about is pushing out their pills and not waiting on the person that they're waiting on

I'm surprised this store stays open. After we spent several thousand dollars the owner couldn't be…read morebothered to answer questions on a product we purchased. Very unprofessional, no product knowledge of his own inventory, and incredibly rude. Horrible experience!!

I have had the best experience with Active Medical…read more My mom, who has trouble walking, needed help to travel to Massachusetts to attend my son's graduation ceremony. When I took my mom to Active Medical, Greg stayed in late for us and patiently helped us pick the right sized wheelchair. Greg also allowed my dad, who has backpain, to try out a scooter in case he needed help to walk as well. Right before the travel day, Greg let me pick up the wheelchair one day before the scheduled date, to save me a trip. Also, Active Medical provided me with a brand-new wheelchair when I explained that I was taking my parents to attend a graduation ceremony. This wheelchair had made it possible for my mom to attend my son's graduation and we are grateful for the outstanding service from Active Medical.

Friendly, helpful service. Ali went above and beyond not just the diabetic shoes I got but she…read morefixed my walker that has had a bug in it that nobody else seemed to be able to fix. Forest Lake Medical Supply also covered the part of the bill insurance wouldn't pay.

Great people Great Service…read moreThey really want to help you even if your crabby! They really care about bringing back the smile as it says

Love it here. This is the first time a clinic actually got to the bottom of my issues and I feel…read moremuch better. Corinne is the best! I highly recommend this place to so many of my friends and they love it too.

The customer service here is the worst I've ever experienced. To get a lab request faxed, it…read morerequired 8 phone calls on my part, a portal message to my provider, and a website message. The portal and website messages were never returned. A voicemail left for the triage department was not returned for 2 1/2 days. Because of the lack of follow-through by this clinic, they made me reschedule my appointment with my provider, and my provider did not have any openings for over a month. When the rescheduled appointment finally came around, I sat in the virtual waiting room for 45 minutes. The provider, Ilana Farb, never showed up for my appointment. I was extremely upset, called the clinic to report my missing provider, and couldn't report it to anyone because no one answered the phone. The automated system left me on hold for 15 minutes before I hung up. I called again, chose the triage nurse option, and left a voicemail reporting the issue. I said I expected a call back that day. The call never came. The next day I repeatedly called to reach someone, anyone. I was finally connected with a person, who arranged for my provider to call me on her lunch hour. I explained to my provider, Ilana Farb, that it was difficult to trust her care when she doesn't respond to her messages and the clinic provides such poor customer service. She then argued with me and told me I didn't send her a portal message, said I needed to talk with the clinic manager about the customer service issues, and she just wanted to discuss medical issues. She didn't seem to understand that the quality of medical care is unable to be separated from the customer service issues and that the stress of this experience is likely having a massive effect on my hormones. She also did not apologize for not showing up to my appointment the day before. I terminated my medical care with her during this phone call. She ended the call by saying the clinic manager would still call me the next day. Unsurprisingly, the clinic manager did not call. I only wish I had read other reviews before I began with this clinic. Clearly I am not the only person who has received this treatment. Many other patients have reported these same problems and yet this clinic continues to put patients through this. This is very suprising and ironic treatment from a clinic whose mission is creating "a warm and welcoming environment, one in which we can provide the absolute best care available with a focus on your unique needs. We partner with you in your healthcare decisions by listening and responding to your individual concerns." The treatment I received was the exact opposite of this mission statement. I will be filing a complaint with the Minnesota Department of Health. This kind of patient treatment is unacceptable.