Between the pharmacy side and the retail floor it's all bad. I was very close to just walking out…read morebecause my pharmacy order was delayed and nothing communicated. I'm a regular pharmacy visitor with prescriptions and this location is absolutely the worst of them all. The retail floor is operated by people who don't know where anything is, don't know how to help customers and don't know how to operate the cash register. The place seems to be in disarray and not being managed and I wouldn't be surprised if it closed for management reorganization.

Do better Walgreens Script sent in at 1:30…read moreShowed up at 5:30 told 20 minutes 45 minutes later still not ready Had to leave without medication Again... do better Walgreens!

I guess lunch break is more important than helping out their customer. Please refrain from going to…read morethis CVS store

The store is barely stocked with nearly empty shelves on a continuous basis. Prices are laughingly…read morehigh. The pharmacy continues to abandon their customers by cutting hours, days and stores. The pharmacists have been great, corporate CVS are crooks in my opinion. Poor selection, poor value overall. Bad parking lot design.

I was out running errands my first day back in the Minneapolis area on a work trip. Hit this…read moreWalgreens for some bottled water, V-8 juice, snacks, and some re-stocks on some toiletry items. Store was well stocked, store was clean. Check out was efficient! #Walgreens

This is the most convenient Walgreen's location for me, but I've made the tough personal decision…read moreto never go there again. Service is usually apathetic and, like most other locations, the displays and aisles are terribly cramped. The final straw came about a week ago. I had searched online to see what kind of tea tree oil they had available. I kept in mind the brands that weren't marked 'Only available online' and hoped to find the $6 or $8 bottle, as I didn't need much of it. I ended up torn between a $12 bottle and a $14 bottle. Yeah, such a hard decision. I decided to head to the checkout and thought that if I showed the cashier the cheaper online price for the same exact brand/product, maybe I could get a price match. That would have been fun and fruitless had I been able to get to that point. The registers were unmanned; a quick look through the aisles yielded no results. I waited about ten minutes before I left without the overpriced oil. So much for business hours! (If there was some sort of hold-up beforehand and all the employees were literally gagged and bound, I will rescind this review.)

Not sure why the reviews here are low? I always have good experiences here, the employees are very…read morehelpful. When I need an item in a locked case, and I press the button, two or three associates come running with a key! What a difference from the one in Robbinsdale, which is in the next town, when I was denied an item from the case, because no one had a key! Maybe staffing is an issue with the Walgreens, and that's why a lot of them are closing. So far all my experiences here have been good. Please keep it up!

The employees here clearly don't want to be working. They don't want to help you and they act like…read moreyou're a bother. I really hope they close the store then they'll all be out of jobs anyways.

Every time I go to this Walgreens I have a positive experience the workers are all very helpful and…read morethe store was well organized and clean

Walgreens located on 3255 Vicksburg lane in Plymouth has horrible customer service and is…read moreconstantly out of my prescription. They are rude on the phone and not helpful. Unfortunately, this experience is the norm.

I have given this place so many chances with my prescriptions. One bad experience after another, I…read morefinally decided enough was enough and transferred to a different pharmacy. The service is consistently slow and they are impossible to get a hold of. If you want to call and speak to someone about a medication question or anything that's not an auto-refill, plan on spending 30+ minutes on hold. This is true even if you're a provider. A medication was prescribed for my cat that needed to be filled at a human pharmacy. My vet called me and said they tried twice and spent over an hour total on hold and no one ever picked up their call to request the prescription. I ended up getting it filled elsewhere. It's one thing if this was a one-off bad experience, but this place has been chronically understaffed for well over a year. I went today with the intent of going through the drive-thru, but both lanes were blocked off. I asked a store employee who said it was because the drive-thru was "broken" (??). So I waited in line for several minutes only to get up to the counter and be told my prescription was put back and it would take 1-2 hours to be ready. Not wanting to spend my Saturday hanging out at Walgreens, I asked if they had the same hours tomorrow, and they said "probably" and straight up told me that sometimes they don't have a pharmacist and will have to close, but they don't know when that would happen. Isn't it kind of important for people to know if they'll be able to pick up their medication, especially if it's the kind that carries side effects if doses are missed? I asked how I could transfer my medications to another pharmacy, and they said I should have that pharmacy call and request a profile transfer. Remembering the issue with my vet a while ago, I asked if they would be likely to answer. The person said "if we're not busy." I mean, at least they're honest, but admitting to not answering calls and not even being able to guarantee your open hours is not a good look. If your medication is completely optional and you like the surprise of the pharmacy being open or closed when you go, then this place probably won't bother you. But for most people who have medications they need to keep up with and timing is important, this is NOT it. I wasn't even out of the store when I was on the phone with my grocery store pharmacy asking for the profile transfer (they answered after one ring!). Between the inconsistent hours, long waits, and inability to reach anyone by phone, it's like this place is actively trying to drive away customers. I did try to give them the benefit of the doubt, but after over a year of terrible service, there is clearly no intent to make changes.

This location has proven time and time again to be utterly useless when trying to acquire medicine…read morethey said they would have. In multiple occasions I have been promised my meds by a certain day and never received them on that day. I've had to contact my doctors office nearly every time I need a refill because when told that Walgreens pharmacist will reach out, they never do. Or at least they don't put in an order for up to a week and a half after I've requested my meds. I've tried to combat this by ordering my meds far in advance so they have them in stock but then they don't hold medicine over a certain period of time. So nothing I do seems to actually help them achieve the job they are promising. I wouldn't be so upset if these meds weren't something I need daily. And I also wouldn't be upset if I had to deal with this maybe once or twice or even ten times. But it's been numerous times too many to count that I've had an issue trying to get my meds

Worst experience ever. Stuff is rude. Wasted my 2 hours of life to fill 1 simple antibiotic. They…read morecould not figure out how to put my insurance information in. After all the hassle and me paying out of pocket as I could not wait any longer for them to figure out how to type insurance information and already had to reschedule my evening plans, they sent me in the back of the line just to wait another 30 minutes to pay . Unbelievable. They don't care about people at all, rude and unprofessional.

This pharmacy is such a headache and I've only ever had ONE good experience after picking up…read moreprescriptions 15+ times. Also, It's impossible to get through to someone to process a refill, can't find my son's prescriptions to refill online, can't speak to a human and the AI robot is inept. Process and efficiency over human connection will lose customers every time.

They fired or chased away all the good and competent managers a while ago. All that's left is…read morecheap poor quality leadership in their stores. Pharmacy is grossly understaffed. Hours that they are open are wildly inconsistent and simply a suggested possibility. Flip a coin before going there to get your vital medications. Out of stocks on meds are rampant. They've clearly been instructed not to answer the phones. Waited for 2 hours today with no one ever taking care of me. After 20 years of business with them, moved all my scripts to Cub.

I don't even know where to start. The short version is... My medication I was told would be there…read moreand ready on a Tuesday. No communication from them and now its Thursday. Called waited on hold with only "1 person" in front of me. Over 20 mins pasted went to store waited longer. I was told they don't have it. They said go to Robbinsdale location they have it. I went there surprise they don't. I can't get my medication now and the best they can do is come back tomorrow. Which I can't. Oh, and I wasted one hour and 15 mins

These guys were absolutely amazing! They've been over backwards to help me with a difficult…read moresituation. Went out of their way with extra effort. And we were able to resolve and take care of my needs.

The staff at this pharmacy are the best! So efficient, responsive, friendly and easy to work with…read more Thank you for the wonderful service.