Don't bother making an appointment. It doesn't matter. Don't bother checking in at the kiosk. It doesn't matter. Unless you happen to notice the tattered, business card sized note with small font that tells you to sign in on the paper at the desk, you'll never get called. The staff here needs to get a clue. read more

Receptionist completely cold and almost down right mean with an I told you so attitude. Tech that took my blood was a complete jerk when I provided date of birth she basically yelled name and date of birth at me. This place is where my work has me go, otherwise I would never com here. The staff are downright rude and shouldn't be allowed to work with people. read more

Got there 15 mins before they opened and waited for doors to open. Both ladies were friendly and took the time explaining the new sign in system. From start to finish I was done in 10 mins. The gentleman that took my blood was fast and efficient. Didn't even feel the needle go in. This will be my go to location. read more

Had an appt and got in a few min after. Staff was friendly and plenty of places to sit. Love this location which has plenty of parking.

I called on Friday to pay my LabCorp bill, and I had to turn my credit card off after the third freaking time they charged me for the same bill on the same day. A 4th attempt tried to go through after I turned it off. This is absolutely ridiculous. LabCorp, you owe me money, and this better be taken care of asap. read more

we waited 45 minutes but that's on me for not making an appointment. But i am VERY afraid of needles and they were really nice and did it super fast. i hate getting blood drawn and the lady who took my blood was really nice about it and did it super quick. read more

I don't know why this place has such a bad rating. I knew going in, I didn't have an appointment. That's what was convenient for me. I did have to wait longer because of people who had made appointments, but it wasn't more than 45 minutes. The front desk staff was VERY friendly. I watched people come in and some were sour with the staff and they (the staff) continued to be pleasant and handled them very professionally. My phlebotomist was also very friendly and was fast and efficient. If I had to criticize anything about this place, I'd say it was the patients that were the grumps and gave the place the "unpleasant" vibe. read more

Terrible!! Dit around in my arm 3 times cause I coudnt draw blood. Rather go to Sierra quest

I came right after lunch and there were a lot of people. I was still seen with in a reasonable time. The staff was friendly and helpful. Plenty of comfy seating for the wait. Cool drinking fountain. My second time here and will continue to come! read more

Here it is plain and simple. ANSWER THE PHONE!! There is no way to call and talk to a human at this location to confirm information. When I arrived there was no one at the desk. Waited 10 minutes to even let some know I was there for a scheduled appointment. Horrible coordination with physicians office. Lastly, I followed all the directions for this process, only to show up at scheduled time to find out the Dr. put the wrong order type on my account thus the trip was for nothing.. I estimate I spent nearly 8 hours dealing with the Physician's office and trying to talk with someone at Labcorp for this simple test. Never again. read more

Completely rude front desk and lab tech there today. I've never experienced such attitude. Registered my PCP under her old job location ever after I told them 3 times her new office was on the order slip, when I was leaving I saw they didn't change it even after I gave them the correct information and I got attitude when I went up front to correct it before I left. I also got attitude when I was questioning why so many blood vials (there were 10) when I've had the same tests before with 4 or 5 vials. "Well did you read the order?" I also got attitude when I questioned the tech's technique of releasing the tourniquet after 1 or 2 tubes. They only had 1 tech drawing blood and I was there 1 1/2 hours waiting for my turn, and I had an appointment. Never going back! read more

It is never fun to have your blood drawn no matter where you go. I have never seen a pleasant Lab company. It is best to go there a half-hour before they open in order not to way an exorbitant amount of time. Just as all labs, some people draw blood well... and others think a vein is a dartboard. Just in-case people who draw blood read these reviews... the concept of drawing blood isn't that you stab the needle THROUGH the vein. The concept is to slide the needle into the tough vein without it missing the vein, and it's then supposed to slide INTO the vein. It seems that, only about 1 out of 2 people ever do it right. The ones who do always do it right. The ones who don't shouldn't have that job. read more

I get a lot of blood taken here and other places and I have to rave about Margaret. Seriously the least painful blood draw I have had in months and on top of that she has a great personality. Thank you Margaret for making today's visit such a pleasant experience! read more

This place is poorly managed, understaffed, and a waste of your time. Without an appointment you will be waiting 2 hours and with an appointment you'll still wait at least an hour. read more

I walked in with three different orders of tests and the woman named Lee Ann you could see her huff as she told me this is going to take a while I just told her Well I have a2 o'clock appointment and its 2 o'clock now would it be better if I came back another time its still going to take a while even if you come back she says I told her I would wait then she actually told the guy taking my blood that I was giving her a hard time screw this bitch I send these people a lot of business but not anymore read more

(5-16-17) So I have worked in the medical field for years so when it comes to Wait times I understand and don't get impatient. The problem I have is the girl at the front desk this morning wearing a black sweater. She has NO customer skills and is very short and rude with everyone she came in counter with. Unfortunately it looks like this is a problem with this location since all the reviews are not good, so management must not care. I always said if people or a high pace office frustrates you, then maybe you shouldn't do customer care or even patient care!!!!!!!!! read more

The wait is always over an hour, today they didn't even have a sign in sheet available and it was packed tighter than ever before. I had to just leave. read more

Yes don't come here it's a 3 ring circus how they run this place even with appointments it's still over an hour wait

Overall g reat experience, they were quick and friendly. My appointment was at 10 on a Saturday, and I was out the door by 10:18. Stacy was the one who drew my blood and she was great!! I have small veins and they were no match for her, she got it on the first try!! If you get Stacy you will be in good hands. I would deffinaly return. read more

Super long wait, chronically understaffed. Expect to spend at least an hour here. Also, do not come anywhere close to lunch time. Better yet, just don't ever come here. read more

Slow slow slow, why in the name of god is a express lane not used for people simply dropping something off or taking a drug test....worst management of customer time I have seen. If you are coming here pack a lunch!!!! read more

The lady in the front desk very rude seems like she don't like her job and when your try to ask her questions she says sign in sit down very rude doesn't bother helping you at all.. Save your self the time and go somewhere else read more

They said results would be ready in 24 hours and 4 days later as well as a scheduled Dr. appointment it's still not ready. Called "customer service" and there is NO service. The rep just talked over me and kept saying it's going to take longer. Never tried to come up with a solution, just wanted to pass it along to someone else. Very rude!!!! I think I would rather pay to use someone out of network. read more

My fault for being at the wrong lab (I was supposed to be at the Sonora quest across the street). But it took 30 minutes for them to call me up just to tell me that! read more

Holy hell! This review directly corresponds with the attitude and attentiveness of the front desk. IF YOU ARE THAT UNHAPPY WITH LIFE AND YOUR JOB, DO EVERYONE A FAVOR AND QUIT! Not one person in the waiting room wants to hear your backlashed attitude and tone, let alone the confused and usually misguided seniors whom require your services. I have listened to this employee belittle and talk down to different customers for two hours now. I am not a customer here but my mother is required to get tests from this lab. I will be finding another lab after today and inquiring about a higher authority to deal with this. I hope this review helps steer people away from the emotion abuse and disrespect that spews from these employees mouths. I understand the process of setting up an appointment and being punctual when arriving, plus having all the required information. With that said though, there is no reason for your blatant disregard of decency or respect for others. read more

Labcorp - Avoid at all costs! Should be reported to the BBB - Laboratory Testing Near Me - Tempe, Arizona

Not sure what the point is of wasting time setting up an appointment. Git here at 12 and it's 1230 still not called and only 1 other person had an appointment before me. Yet everyone else got called ahead of me not good business and waste of time read more

I feel safer and more clean in a medical marijuana dispensary then I did in this place. I waited here for almost 2 hours. They had one nurse working who didn't seem too happy. When I was finally called, I was told to take a urine sample. When I went to put my urine in the little door, there was already someone else's urine in there. There was barley enough room for 2 containers, and my container was touching the other which really grossed me out! Not to mention, the bathroom was dirty and smell of stale urine! The only good part about it was the fact that the nurse was quick and gentle with drawing blood, but didn't speak a word to me. What has health care turned into in this country? I can't believe we are forced to pay for services like this! read more

Went at 3pm on a Monday and was in and out in 15 minutes. The lady with blonde curly hair was very nice and quick. I've waisted a lot of time at other labs for blood work but will come back to this lab Corp for future services. read more

Arrived at 7 30 AM they're opening time and in the first 45 minutes, only 4 people had been called back. one phlebotomist working as the check in receptionist and one for Phlebotomist drawing blood. After one hour and 15 minutes had not even been called to the desk to check in yet. Over 30 people waiting to have their blood drawnThis is completely on excusable. People are fasting, and most are people who need to get these labs drawn due to illness. read more

Awful experience. Told one thing over the phone, experienced different instructions in person. Pushed out of the room and told I wasn't allowed in with my husband by extremely rude Carmen. Never experienced worst customer service. I'm a nurse and will ensure Labcorp is not used going forward. Wish I could give zero stars. read more

Terrible customer service. My doctor emailed me the lab order form. I did not have a paper copy. I made an appointment, fasted for 10 hours, took time off work. When I showed up, the receptionist would not accept the emailed form. She insisted they needed paper. I asked if they had a printer and she said yes but they "could not receive external emails." What??? Completely inflexible. Not helpful. I had to cancel the appointment. read more

Went in to pick up some test tubes for samples my doctor needed and they were extremely helpful and super quick. The two ladies that helped me were very professional and thorough with the instructions for me. Highly recommend this Lab Corp. read more

I want to know what is the purpose of making appointments when you still have to wait for everyone else that is there that didn't make an appointment. This is the BEST way to create bad relations with the public. I guess due to the fact we have to be here gives the company to right treat people rudely and disregard if we took the time to do as ask be the company. This is terrible. I feel for the elderly that this is really difficult for. DOESN'T MATTER IF YOU HAVE AN APPOINTMENT. read more

I was at the Labcorp at 1950 E Southern in Tempe. It was last minute so I couldn't make an appointment. I have always gone to Sonora Quest, but when I changed insurances, Labcorp is the only choice. I waited 35 minutes just to be called to the desk to give my paperwork and ins. card. They have ONE phlebotomist! so I waited another 1/2 hour to be called back to have my blood drawn. Apparently it is normal for them to have only one phlebotomist working which might be ok later in the day, but when most people are coming in the morning for blood work that requires fasting, it's ridiculous. Next time I will try another location and will definitely make an appt. if possible. read more

This is the worst LabCorp and I had the worst customer experience ever. I was there on Saturday November 11. I am 8 month pregnant and I went there for a test. I got there at 9, they had me wait a long time and when I went to the bathroom they called me but I did not hear it. When I came back I kept waiting and after another 30 minutes i asked the lady why she had not called my name yet. She said "we called you but you did not answer" and I told her maybe it's when I was in the bathroom and she said "well it's too late, we cannot do the glucose test because it's gonna take 3 hours and we will close at 1pm. It was so bad and it was so hard for me to wake up early and get there on time. The people over there are so rude and unprofessional. They treated me really bad. read more

The only reason I go to this location is because of the Saturday hours they're open until one. Never had an issues , I don't make appointments always walk ins and they're usually always able to get me in and out within 30 minutes. Nothing special here but no complaints overall. read more

Horrible here. No one knows what they are doing. Without an appointment you can wait two to three hours easily. Appointments are not on time. Check in is useless because after at least 30 minutes they call you up to the window to take your information, then you wait more. They have no organization what so ever. read more

Firstly, didn't draw all labs of young child listed on form-had to go back twice to get it all done...try to convince a anxious child of a second draw! The phlebotomist called personally to fix that one. But, when we got there, apparently the girl at the front desk said she had no information on us and completely dismissed us and said that not only do phlebotomist not call patience, but their network is down, so she cannot help us. She sent us to another lab. That lab happen to only do drug testing!! So we went to another one on Country Club and Brown. This one told us that the girl did not know what she was talking about. Labcorp systems were not down, and to go back and speak directly to phlebotomist that called-luckily I knew her name!! So, we went back, asked for the phlebotomist. The girl at the desk was visibly angry and told us to sit down immediately and she would speak with the phlebotomist. I calmly told her "no thank you"-I was seriously thinking she was going to like call police! She was so angry and I was being so calm!!! I happen to catch the phlebotomist and told her she had called us. She immediately recognized and helped us! The receptionist at this point was fuming. Poor girl is going to need some blood work done of her own! Anyways, we were then brought back right away. ----HOWEVER----- They didn't put all her labs in the correct tubes (some blood has to be placed in amber, light-protected tubes)!!! So, we didn't get results from those and they want us to draw yet another time. So, yeah....nope. The Tempe location is off the table for us. Will be going to Sonora Quest for now on. We typically go there, but she had to fast and they had no early appointments. My daughter will be ever grateful to not have this happen again! read more

I went in on a Tuesday and was in and out in literally 20 minutes. The staff is professional and quick. No complaints here!

This lab opens at 7 am and the staff moves the people thru fast. The receptionist at the front desk is efitient and fast. I would have given this lab 5 stars but there are only two bars of LTE cell signal. Obviously their fault. read more