We hired PediaLabs for pediatric bloodwork, including a time-sensitive ACTH test, and the experience resulted in a failed draw and delayed care. We were rescheduled twice and the phlebotomist arrived late. Despite sending the order ahead of time, she appeared unprepared and did not have the correct vial for the lab we requested (Quest), so she asked to switch the sample to LabCorp during the appointment. The ACTH test was never performed. The LabCorp report rejected the specimen and noted the date/time of collection was not indicated. (Photo attached.) When we contacted the owner, she blamed the lab and denied that any issues or lab changes occurred. We were leaving town in a few days, and the only timely redraw option was another in-home visit (that we would have to pay for again), even though the first test failed. Mistakes happen, but the way this was handled was unprofessional. Refusing to take responsibility or correct the failed test without additional charges. We chose to go elsewhere and would caution parents needing time-sensitive pediatric labs to consider other options. read more

PediaLabs - Note from lab on why test wasn't performed. - Laboratory Testing Near Me - Tempe, Arizona

Fantastic experience with Pedialabs for my child's blood draw!! The technician was patient, gentle, and clearly great with kids. Highly recommend for a smooth, low-stress experience!! read more

never-mind!! 3 weeks later my daughters labs are still missing. I tried communicating with the tech to see where they are but she has become difficult to communicate with and ultimately stopped responding. my fee for the labs is in the trash & ill have to go somewhere else to get them redrawn read more

I paid a premium for them to come to my home for my 7-month-old's blood draw. They promised a strict two-poke policy and 20+ years of experience. Over an hour later: FOUR pokes between Yvonne AND Maria, a traumatized, screaming infant, and zero blood drawn. Their explanation was that they can't guarantee results for children under four who tense up resulting in a restricted blood vessel. I had to sit with that for a moment - because this is a company that specializes in pediatric blood draws. Either they're not as good as they used to be, or they're getting sloppy. When I kindly asked Maria for even a partial refund to acknowledge that the service was never completed, she refused without a second thought. No empathy. No accountability. Over $120 spent. A full day of work lost. A baby poked four times for nothing. They had every chance to make this right and chose not to. With this many 5-star reviews I genuinely hope our experience was an anomaly - but if you have a child under four, I wouldn't risk it. The confidence they sell you at booking does not match what shows up at your door. read more

This review is long over due. My 3 month old son needed to get some blood work. I initially went to Sonora quest but quickly left when I realized they had little experience with kids so small. I researched and found Pedialabs and SO GLAD I did. Maria and her assistant were amazing - so sweet, gentle, and knowledgeable. My baby did not cry at all which I was not expecting. I've had to get his blood drawn twice now and will always go back if I need to. Thank you Maria! read more

We have worked with Maria and Kelsey for about 5 years. My daughter who has many medical issues including 22q, heart condition, autism and an auto immune disease . We have been to countless labs, hospitals and facilities and no one has ever been as successful as Maria. . We now have such a positive relationship due to her knowing my girl so well. Thank you so much Pedilabs. read more

Cannot say enough great things about Pedialabs. After a traumatic experience with Sonora Quest, we were extremely cautious and nervous about getting labs for our son who was under one month. The team at PediaLabs was extremely responsive, kind, and patient when dealing with our newborn. We were in and out of the office within 10 min with minimal tears Would highly recommend and we'll be back the next time our little one needs bloodwork! read more

Yvonne came to our house to draw blood and was so kind and patient with my 6 year old , so worth it

If your child needs to get blood work done, I highly recommend Pedialabs. They're so friendly and made my son feel comfortable (with little crying). It's worth the price tag! read more

The owner did not process my child's blood draw in time, so we had to go elsewhere and re draw my 3 year olds blood. The lab told us it was submitted 4 days after it was drawn, and there was no communication from Pedialabs. Very upsetting for my child and irresponsible and unprofessional. Giving 2 stars because our first experience was fabulous with a different phlebotomist. read more

Amazing experience. Blood draw was super fast and my son wasn't bothered by it at all. He was smiling the whole time and we were in and out very quickly. read more

Wow wow wow! Michelle was incredible. I cannot tell you how much I was dreading my seven month old get his blood drawn for his allergies -- I didn't even know that was possible to do a vein blood draw on someone so young. Not only was Michelle so kind and made us comfortable, she knew how to do this seamlessly. Proud to say that my baby didn't cry at any point or fight her at all. She sang along to him! If I could rate this higher than 5 stars I would. Thank you for making a parent's nightmare a dream, Michelle. read more

PediaLabs - Laboratory Testing Near Me - Tempe, Arizona

So thankful for this service and Ms Yvonne! My 4 year old has had many blood draws in his short life, and they are often very difficult. Ms Yvonne was so friendly and gentle and reassuring. Easily one of the best experiences we've had with a blood draw and will use again if needed! THANK YOU! read more

Maria was so sweet with our toddler. We even were able to get her to coke draw his blood the same day since she was in our area. I highly recommend and being in your own home is way less stressful than taking your little one to a facility with long wait times. Thanks so much! read more

She made me reschedule multiple times, left me waiting in the lobby for a half hour and didn't say a word. Terrible customer service. Lots of other good phlebotomist's available in Phoenix, go see them. read more

I am so grateful that I found this place on yelp & I hope that others can too. Coming here was a godsend, as it was the easiest and most painless blood draw I have ever had. It has always been extremely hard for me to get my blood drawn because I have very small veins. Before my visit to PediaLabs, I have never had a draw where the nurse/phlebotomist did not miss and have had many experiences where they hit a nerve. However, Maria was amazing and made sure that it didn't hurt one bit and she was able to get a draw with precision. I would recommend this place to anyone, especially people who have difficulties getting a draw! read more

Maria & her team are AMAZING. Professional, fast, and wonderful with children. As an RN, I've always prepared and practiced with my son for shots and labs. He never cries, even after the "poke," and happily takes out his "treat" he gets afterward. Then, we had 2 unfortunate experiences with Sonora Quest (both the "pediatric" locations), and it erased the years of preparation and calm shots/labs. Sonora Quest sent in a phlebotomist who put the tourniquet on and then started pointing to every vein and saying, "I can go here, or here, or here, or here." Then proceeded to do the same with the other arm. To a child, that makes them think you're going to poke them in literally every single place he pointed at. My son thought he was going to be poked 20 times. When he started to get worried and scared, the phlebotomist had the audacity to immediately say "we're gonna have to restrain him!" in an annoyed voice. This was at their "Sonora Quest Kids" location. The experience with Maria was a complete 180. She was calm, relaxed, answered his questions, and performed the lab draw with zero fear or tears from my son. This experience effectively turned him back into the same kid who "never cries at shots or labs." We are so thankful and will never go anywhere other than PediaLabs! read more

I am a pediatrician and special needs momma and have had many challenging trips to the lab. No more! Ms Maria handled my sensory squirrel like a pro! We are thrilled with the service she provides and recommend them highly! Also taking all the appropriate COVID-19 precautions and comes to you! read more

We had a great experience with having PediaLabs come to our house for a blood draw for our 2 yo. The phlebotomist and her assistant were so sweet and fast. They made what could have been a really scary event very easy for all of us. read more

Maria was amazing with my 4 year old! He had to have a blood draw with 3 vials. She advised me on how to prep him for the day of and was so quick and friendly, he did great. I recommend her services to anyone who needs labs done for their child. The cherry on top is that it was in the comfort of our own home and quick. read more

We are so grateful for Maria with Pedia Labs. This was our second time having her over to draw blood on our son. She is kind, patient and extremely professional. Today we needed to have a bit more blood drawn and she was incredible with our son. We can't imagine using any other service, especially now not wanting to take little ones into a lab office. Thank you Maria! You're the best!! read more

SO HAPPY with our experience! An awful experience elsewhere that traumatized my 1yo son lead us to PediaLabs and I wish we would have just tried PL first. I was not the best communicator but she was super accommodating which I appreciated. The blood draw was fast, she got right in the vein and it was such a better experience for my baby. I will never take my baby anywhere else! read more

I had Blood done with this lab. The report was incomplete and they said they did not know why. Blamed it on the lab receiving the blood. My Dr told them to fix the error. They wanted to charge ME $65.00 again. They do not stand behind their work. Be WARE read more

Maria sees patients in our studio (Reveal 3D/4D Ultrasound) for Sneak Peek clinical DNA early gender testing. Our clients are always happy when they leave because Maria is very good at what she does and makes having a blood draw quick and easy. She has such a great personality! Maria is always on time and always has a smile on her face when she comes into the studio. read more

So convenient, great customer survive. I didn't have to take any time off of work and she did such a good job drawing my blood even though I'm afraid of needles! read more

Maria is AMAZING! Our 10 y/o is nothing short of a giant ball of nerves. Maria was patient and understanding during the million question phase of my daughter's inquiry. Going to a regular lab would have been a disaster. Scheduling was easy. Billing was easy. Payment was beyond reasonable for the services provided. We are so happy with Maria we would give her seven stars if that was an option. Convenient. Compassionate. Professional. read more