Pros: -Scheduling appointments is easy…read more-Staff are polite -Wait times are short I would definitely recommend for anything routine in a pinch. Unfortunately, I personally had a poor experience. -Providers are overbooked, and discussion of a serious issues must occur over a series of individually billed 5 minute encounters. -Provider forgot to remove speculum and started to leave room. Stated she was distracted trying to remember how to discard a Paragard IUD. -Provider suggested that systemic side effects are not possible with Mirena because it "only works locally." -Provider did not recognize "headache" as a common side effect and cause for removal of Mirena. Despite discussion that hormone free birth control was desired due to migraine history and triggering of migraine via hormonal birth control, Provider still recommended Mirena. -Provider suggested I "do my reading" and could always "call" to switch the prior auth request from Mirena to Paragard, which I went along with to be agreeable. When I called for this very purpose, I was told I needed another encounter for the change. -I had a superficial telemedicine encounter with another provider for minutes, to put in the auth request for Paragard. I prompted the Provider to make additional educational statements regarding IUD options and procedure prep to little avail. -When I experienced a complication following IUD removal and called in about it, I was informed that the only way I could share information with my care team would be in another separately billed encounter. I declined to schedule this.

My wife is too nice to post something, but I sure as heck ain't. These people had my wife crying on…read morethe phone feeling helpless after their inexperienced provider hacked away at my wife's cyst like a toddler learning to use a fork, then provided inattentive/negligent aftercare, leaving her bleeding on the floor until she finally came out and asked for something to clean it up. Dumbest part is they aren't even covered by BCBS so it was out of pocket. We will tell everyone we know to stay as far away from this place as possible, and if the social media team tries to act like this didn't happen I'm gonna go ballistic with receipts. Run from here. Go anywhere else.

The doctor was nice and made me feel comfortable but the front desk staff acted unprofessional and…read moremade me uncomfortable. There were about 6 of them in the desk area and all of them were staring at me as I checked out and seemed to be gossiping. Overall it was an unpleasant experience and I won't be returning here for care.

The staff weren't the nicest! NEVER got called to confirm my appointment and the worst part was…read morethat I drove all the way over there to my appointment but WAS NEVER SEEN!! I WAITED ALMOST A MONTH FOR THAT APPOINTMENT JUST FOR THEM TO TELL ME I HAVE TO RESCHEDULE TO NEXT MONTH! Unprofessional!!! Don't waste your time here.

Been going here for the past year in a half when I was pregnant with my son up until now 6 months…read morepostpartum. I genuinely love this office. They've made me feel so comfortable & are so easy when it comes to scheduling. I've seen a few different drs and I can't say anything I disliked about any of them. Highly recommend this place.

I'm only writing the review because I feel like during your pregnancy you are deserving of quality…read morecare and proper bedside manner. If you want an office that will actually care about you and treat you like an individual and not be seen by robots, do NOT go here. We recently moved to the east valley and needed a new OB as I have a high risk pregnancy due to my previous medical history. I explained to them on the phone if this was someone their office could handle and I needed to see an OB not a nurse or a midwife due to the complications of my pregnancy. I was scheduled for an ultrasound and "doctor's " visit. The front desk seemed more concerned about their nails and hair than doing their job. I had to redo the same paperwork 3 times because the girl upfront kept deleting it. The ultrasound tech was rude and just seemed annoyed we were there. She has zero personality. While the medical assistant was extremely nice; she did not seem to know what was going on; her nails were longer than her fingers which don't seem professional in a medical setting or even sanitary & she was chewing gum with her mouth open as she spoke to us twirling her hair and ignoring most of what I was saying. I was seen not by a doctor but a nurse; she 100% ignored my questions and concerns. I was then told thy were not going to do anything but have me come back because " we don't even know if you have a viable pregnancy " I was 6 days earlier than we thought and instead of being professional she was rude and heartless. This causes so much unnecessary stress. We got TWO second options that same week and they BOTH agreed the due date would be moved and baby was healthy and growing and there was NO reason to say what she said especially since I am still nursing and there is zero way to know the exact date of conception. When I told her what she said " no you HAVE to be this far along and you're just not matching that " It causes so much unnecessary stress but the way the entire appointment was handled was unprofessional and has zero human compassion. The only reason that I even stopped to wright this review was because the front desk called me today to verify that I canceled my apt. When I said yes I decided to go with an office with better bedside manner her response was " oh yeah that TOTALLY makes sense " and laughed and hung up.

WORST PLACE EVER!!!! Don't go here unless you want the door left OPEN on you, while your privates…read moreare out.(Btw it happened TWICE!) Oh and then they called me after I told them what happened, apparently whoever I told decided to play God and not tell their superior........

If I could give zero stars I would. The medical assistant Daisy was AWFUL. I needed two things done…read moreand both test came back inconclusive and they tried putting blame on me for that saying I asked for more gel??? How would I even know that was an option. I feel so sad and sick, seriously ladies, look elsewhere for your women's health. These people do not care. Decent health care should be a priority

I couldn't be happier that I chose Dr. Holmes and his amazing team! Here's just a FEW of the many…read morehighlights of my last year as a patient. *Dr. Holmes takes time to listen and collect all the information needed to help. *He always goes through all of your options in any scenario and carefully explains each one. I always felt like every decision made was my decision, with information and recommendations from Dr. Holmes. *He is very smart, and always makes sure to word things so they are easy to understand. *Dr. Holmes has an A+ team. I loved that he was the only doctor and felt like the entire team was truly invested in my care. Alejandra goes above and beyond to ensure you are comfortable, and happy. She even remembered my husband's name when he visited. The office runs smoothly due to her hard work and calm, friendly personality. Laura is helpful with setting appointments and always gets back to questions/voicemails quickly. Terri answered all of my insurance and finance questions even before my first prenatal appointment. This team will make you feel like part of a family. *General perks: office easy to get to, no long waits usually, right next to Banner Desert for delivery, available appointments without waiting months. Overall, couldn't be happier with this team's hard work and so very thankful for our new healthy baby. I would recommend to anyone and everyone.

I should start out by saying that I received good care from Dr. Holmes and his staff, and delivered…read morea healthy baby girl by C-section, which he skillfully performed. However, here are the things I wish I had known before I chose him as my provider: There were times during my labor and delivery that he didn't know who I was. He kept confusing me with other patients. This was entertaining in some instances and not in others - for example, when he confused me with someone else who under no circumstances wanted a C-section. My baby's heart was in distress, my own heart (with a documented and discussed history of arrhythmia) was tachycardic, my water had ruptured more than 30 hours before (a month prematurely), I was running a temperature, and I was only dilated to a 2, and yet *I* had to be the one to bring up the possibility of a C-section. He was shocked when I did, because he thought I was vehemently against surgical intervention. This, despite the fact that two days before at my 35 week appointment, we literally shook hands that he would lean toward C-section if things went south. Another instance of him not knowing who I was: my water broke at midnight, so I called the answering service. They took my name and gestational age, and within a minute I was speaking to the doctor who informed me to head to Banner Gateway. I saw him the next morning, where he looked at my chart and expressed surprise that I was only 35 weeks pregnant. This could have been dangerous if my baby had been any more premature than she was, as Banner Gateway isn't as well equipped to take care of premature babies as Banner Desert is. Even if the answering service failed to tell him my weeks of gestation, shouldn't he have asked? Or shouldn't he have remembered, considering I saw him 12 hours before that phone call, at my 35 week appointment? At first I thought it was neat that he spent so much time with his patients and that he does all the ultrasounds personally. But ultimately what that means is that he and his staff are over-extended, and you WILL wait at each appointment; possibly up to an hour. I couldn't figure out why he wouldn't just hire an ultrasound tech to re-distribute some of the work, because lord knows the man has plenty of demand. (I even had a hospital staff member say to me incredulously, "He sure delivers a lot of babies...") I assume he just doesn't want to pay another staff member, but the entire practice suffers as a result, and it doesn't look good for him. Tip: If you choose him as your provider, get into the habit of asking for the very first appointment of the morning. (And even then, you might have a wait, depending on how his early-morning rounds at the hospital go. But it's your best hope.) The ultrasound equipment is ancient; forget about seeing clear images of your baby. You'll be lucky if you can make out a spine or a head. My best friend was pregnant at the same time as me and the difference between our ultrasound photo keepsakes makes me sad. I had no concept of my daughter's face or profile before she was born. The office itself is very old and tired and decorated like an 80's Relief Society room. There's a Book of Mormon in the lobby. (I'm even Mormon but found that off-putting.) At my first appointment, they gave me a little trinket that I got the strong impression was intended to be distributed in the parking lots of Planned Parenthood clinics - a pin showing you the size of your baby's feet at 10 weeks, and I think there was a scripture? If I recall correctly? All of this to say, I did not get the impression that the doctor would be supportive of all of a woman's options and rights when it comes to pregnancy. At my six week follow up, he talked about prescribing me a birth control pill that could have caused my milk to dry up. Luckily I was informed enough to know that as a nursing mother I needed a pill without estrogen - but if I hadn't known that, it could have been disastrous to my milk supply. Also, as soon as I left my six week follow up, I realized he never cleared me for sex! I thought that was the whole point of the six week appointment!! It was never mentioned. I don't plan to have any more children, but if that changes, I won't be seeing Dr. Holmes again. He's a very nice man and his team is as wonderful as all the reviews say (Alejandra in particular is a true gem), but everything considered I cannot recommend the practice.

This is our 10 year anniversary with Southwest contemporary women's care. There is a reason why we…read morekeep returning to this clinic. The office staff is always warm, and welcoming, and Dr Alperin is the best! Dr. Alperin is definitely one Doctor Who cares for his patience. He asks questions about how you have felt prior to coming into his office for a well women check up and if you have had any complications during the past year. My wife absolutely loves him and he has a gentle bedside manner. He is extremely easy to talk to, and that makes for one heck of a great doctor patient relationship. It has been 10 years and we expect to be coming back as long as Dr. Alperin decides to stay in this practice. If your present gynecologist is hard to talk to, and doesn't give you the answers you want, I urge you to give Dr. Alperin a call and schedule an appointment.

I go to the Ahwatukee location but had to pop over to this one…read more.. I had Dr. Canestraro help in delivering my baby boy last month and truly could not have better things to say about him! I came into the hospital praying that my OB could be there or at least a female as it's a delicate situation in a tender place. So when he came in the triage room to introduce himself, I was quite surprised! I'll tell ya... I am SO beyond grateful that he was my doctor that night. There was not one moment that I felt rushed, or that he was frustrated with my many attempts to stop pushing because it hurt. In every way, he was calm, gentle, encouraging & extremely respectful. My mother-in-law (a doctor) and sister-in-law (a NP) were talking about how impressed they was with his bedside manner & skill as a doctor. If you want to feel respected & empowered when you deliver your baby - he's a great person to seek out! I wish I was more with it in the moment to say thank you & recognize what all he did to make sure my son came to the world safely, but hopefully this helps in a "thank you!" My husband even joked after that he wanted to be his friend because he was so kind! Thank you Dr. Canestraro!!

So grateful for their expertise! It was discovered I have enlarged fibroids on a routine annual…read morewell woman appointment. Dale Dorsey was my angel and let me know there was a concern that lead me to get the help I needed. The referring doctor removed a fibroid the size of his head. I got my energy and life back without even realizing I needed the help they provided. Going on 10 years and will remain a loyal patient. Thank you again!

Came in for a quick exam when i was out of town for personal reasons…read more First off, they found a way to fit me in same day when i called and i was so grateful considering how busy they can get. Front desk was VERY efficient and helpful, as well as king I had Care from Zoe and the quality was top notch. She was patient, kind, and made me feel very safe Will be back if I ever need a doc in Scottsdale

Dr. Gordon was great; however, the billing department has been extremely frustrating. My account…read morehas shown multiple inconsistent charges--$400, then $1,000, then $370. Each time I asked for clarification, I was told (three separate times) that it was a "glitch" in the system. Now my account shows a $570 balance, and I have no idea where it's coming from or whether it's even a legitimate charge. So, I reached out to them again on Monday. I would strongly recommend being cautious and not paying anything unless you receive a clear, itemized statement that shows exactly what is being billed and the date of service. Additionally, my cycle failed and reached out through their patient portal on Monday, but I never received a response. At this point, I will likely be looking for a new office.

Bloom Reproductive Institute offers individualized care and support to those struggling with…read moreinfertility. They make it easy and friendly to get all your medical services done under one roof. In house lab, surgical center and no batching make Bloom a leader in reproductive endocrinology infertility! As I've aged I know I'm in good hands and won't have to suffer to build my family!

Don't schedule with this office. There are plenty of other doctors in the valley now that deal with…read morevulvar pain and use insurance. I found another doctor and was treated well before the appointment I had made for Dr. Brooks. When I went to cancel, I had expected to get my refund back as I was not told that it was fully non refundable. When I called asking for it back, the front office worker refused to admit that this was not vocalized to me (no paperwork of policy provided either). Deposits required for services are typical. But complete nonrefundable deposits with services never rendered and cancelled well in advanced? No, not typical. Sketchy. If I had been told that it was not refundable whatsoever, I would not have made the appointment. This place is not even worth looking into.

Definitely the best gyno care I've ever received the doctor is very knowledgeable and wants to get…read moreyou healthy the best way possible I finally got answers plenty of other doctors never gave me in addition to the time he spent giving me education on the issue overall if you're going through something see Dr. Brooks! Also everyone in the office is lovely

I am post menopausal and came to this office to address a variety of concerns. They have never…read morecharged me a copay. Their office is warm and inviting. While the care has been wonderful, I am astounded at the lack of professionalism when it comes to their billing practices. I was supposed to be scheduled for a surgery. It has been more than 2 weeks since my appointment and I have received almost zero communication. I received a text message with an estimate which I have been making payments on. When I asked for the status of my surgery, I recieved a text that said Once we receive the full amount for the surgery, we will provide options for scheduling the surgery. Zero phone calls. Zero communication from the provider about this policy. I have never in my life been required to the full cost of a surgery. I am going to reach out to my insurance for assistance. I probably will cancel due to their lack of professionalism, communication and multiple reviews saying payments get lost. It's such a shame, because I really liked the provider.

Rescheduled appointment on me last minute (at time of appointment) 4 times in 1 week during…read moremiscarriage scare. Terrible customer service with main call center