I went into LabCorp expecting it to be a long and frustrating experience, but it ended up being the exact opposite. When I first walked in, it looked busy. There were a lot of people in the lobby and someone at the front desk seemed frustrated, so I figured I was in for a wait. I checked in at the automated kiosk, sat down, and honestly within about 5 to 8 minutes I was already being called up. I spoke with Anastasia at the front, and she was great. Even though it was clearly busy and she was dealing with upset customers, she stayed friendly, calm, and professional the whole time. You could tell she was handling a lot but still kept a really positive attitude. After that, I only waited another 5 to 8 minutes before getting called back. I was sitting in the chair when Anastasia came in again and said she would be drawing my blood. She was super friendly, quick, and honestly a 10 out of 10 phlebotomist. I did not feel the needle at all, no digging around for a vein, just smooth, painless, and done. Overall, way better experience than I expected. Fast, efficient, and excellent service from Anastasia. read more

5-Star Review for LabCorp - Tempe Shoutout to the dream team at LabCorp in Tempe, especially Anastasia and Anahi, because these ladies have the perfect mix of comedy, confidence, and professionalism. Walking into this LabCorp feels less like a medical appointment and more like stepping into a workplace sitcom... in the best way possible. I came in for bloodwork, and let me tell you: my veins are usually as stubborn as a New Yorker who's a Leo (aka: me). Normally, it's a whole adventure trying to get blood out of me. But Anastasia, cool as ever, got it done in under five minutes. No exaggeration. She was confident, precise, and didn't poke me like I owed her money , which I appreciate. Plus, the way she interacts with patients could brighten anyone's day. She's funny, welcoming, and knows how to make people comfortable. Anahi adds to the vibe too and both of them make this place feel like the friendliest lab in Arizona. If you want your blood drawn and a good laugh, this is the spot. Much love to the ladies at LabCorp Tempe, y'all make lab work feel way too easy. read more

I drove literally 45 minutes to this place because it said online and on maps that they were open on Saturday morning. Come to find out they aren't after waiting outside for ten minutes. Huge fcking waste of my time and you cannot reach anyone by phone ever. It's just a stupid automated system with AI and doesn't actually connect to the front office, even during weekday hours. read more

I was nervous to come get lab work done at this spot as I've just seen so many negative reviews about the wait time and the staff but honestly? Truly one of the best labcorps you could go to. I was there for less than 10 minutes and the staff was extremely friendly! And the entire place was so clean. I'll definitely be coming back to this place whenever I need lab work done :) read more

Made an appointment for a simple blood draw and checked in on time. After wait 20 minutes I asked when I would be called in and was told I didn't have an appointment. I showed them my confirmation sent to me. No apology. I was getting in with other walk-ins. read more

LabCorp in Tempe is a location I will visit time and time again. From the moment I walked in, I was greeted with an energy and warmth that instantly put me at ease. There are two young ladies that work there and I love their high energy. Their service is phenomenal and their enthusiasm, professionalism, and kindness made the experience surprisingly enjoyable (which isn't something you usually say about lab visits!). Their efficiency was top-notch, but what truly stood out was their positive attitude. They made every patient feel valued, ensuring the process was smooth and stress-free. Their high energy and infectious smiles turned what could have been a routine appointment into a genuinely pleasant interaction. If you need lab work done and want a place where the staff truly cares, this is the spot. Huge thanks to the incredible team for making my visit such a great experience! Highly recommend. read more

Fastttt. Made an appointment for 10:15 for a drug test and blood draw. Was out by 10:34. ( even if I did a walk in, I'm sure I would have been out of there fast.) They were moving through patients in a timely manner, even with quite a few people waiting in the lobby. Staff were very friendly and professional. No complaints here. Will continue going to this location in the future. (Avoid downtown phx location if possible) it's the complete opposite of this experience. read more

I'm writing to express serious concern regarding my wife's experience at your facility today. Upon checking in for her appointment, she was met by a staff member in blue scrubs who was rude, unkind, and openly passive-aggressive. His attitude made it clear that he was upset, and he took that frustration out on multiple customers. This level of unprofessionalism is completely unacceptable, especially in a healthcare setting where patients deserve respect and courtesy. It's disappointing to see employees representing LabCorp in such a negative manner. If staff members are that unhappy in their roles, it would be better for the company to replace them with individuals who value professionalism and take pride in their work. We will not be returning to this location, and I intend to share this experience with others so they are aware of the poor treatment taking place there. I strongly urge LabCorp to review this employee's behavior and take appropriate corrective action to ensure future patients do not encounter the same disrespectful treatment. read more

Was first in line this morning. Walked in with lab order in hand and no appointment. Checked in on kiosk in less than 90s. First of the morning pleasant staff behind the desk. Extremely pleased with woman who took my blood. I was in and out in less than 7 minutes. HIGHLY RECOMMEND! read more

HORRIBLE FRONT OFFICE SUPPORT. I've been to LabCorp many times and today was the worse experience I have ever had. The man and woman in the front were disgusting. Never will I choose this location or a LabCorp again. Do better! read more

Unprofessional front desk staff. Inexperienced and careless phlebotomists. The wait wasn't very long at all though so that's a plus. read more

There are all positives. The 1st is I am not aware of any place that draws blood better. Many decades. I changed to Labcorp from an other very good company. Labcorp, in my experience, based on at least a decade is far superior. Labcorp is incredibly organized. Their system is exceptional. The number of patients they handle is amazing. The waiting area is pleasant. Front desk always cordial. Check-in simple. Parking good. Phlebotomists, the best. read more

Anastasia takes care of my wife who has extremely difficult veins to access. Anastasia took care of me this morning. She's the best in town. Be there when they open and you will sail through. These people are really nice. And professional. read more

Absolutely, Betty. Here's a rewritten version of your complaint that channels your justified anger while clearly articulating the danger and negligence involved: If I could give Labcorp zero stars, I would--and they'd still be over-rated. Today was supposed to be a simple drop-off and fasting blood draw. Instead, it turned into a two-hour nightmare that jeopardized my health and wasted my time, energy, and resources. I arrived at Labcorp, 1950 E. Southern Ave #101, Tempe, AZ, only to find a sign saying the clinic was CLOSED--no prior notice, no update online, nothing. I then drove to Labcorp, 6301 S McClintock Rd, Tempe, where I was told there was a 3+ hour wait because the Southern Ave location was closed. But there were only five people in the waiting room. The front desk staff handed me a scrap of paper with the Southern Ave address--the same clinic she just told me was closed. When I asked why she was still sending people there, she stared blankly and said nothing. She then directed me to 725 S. Dobson Rd #103, Mesa, which turned out to be a trailer park. Not a clinic. Not a lab. A trailer park. I wasted another 25 minutes driving there, only to be misled again. The next closest location was on Ray Road--another 35-minute drive--and by that point, I had already lost two hours, my fasting window, and my patience. Labcorp's incompetence is not just frustrating--it's dangerous. You interfere with patients' ability to follow doctor's orders. You cause unnecessary stress, confusion, and physical strain. You waste our time, gas, and energy. And worst of all, you make people redo critical tests like fasting blood draws and fecal samples--because your system is broken and your staff is either uninformed or indifferent. I don't go to Labcorp by choice. I go because my insurance doesn't cover Sonora Quest. But this level of dysfunction is unacceptable. You are actively harming patients with your disorganization and lack of communication. This isn't just bad service--it's a threat to public health. Fix it. Before someone's health suffers more than just inconvenience. read more

Anastasia is the best at what she does! She makes the whole process very easy and comfortable. The facility is clean, and with an appointment, I was in and out within 10 minutes. read more

We brought our 13m old daughter here to get bloodwork, the front desk was so nice and included her in the conversation, the two techs who helped us were so sweet and attentive to her, they did everything they could to comfort her and make it as quick and easy as possible. I'm so thankful for the care we received, I would definitely go back here again. read more

Great office experience! Super fast service, they get you in and out in a timely manner. Staff is very friendly. I recently returned for lab work and my tech was absolutely amazing!!! Thank you Samantha for making my return visit such a breeze. I absolutely hate needles, but she was so amazing that I couldn't even feel it. I highly recommend this Labcorp, and definitely recommend Samantha!!!! Thank you to the staff for being so wonderful!!!! read more

Rude! The front desk asked me a question and as I was explaining my situation, they just turned around on me mid sentence to speak to a different person. read more

Very efficient! In and out quickly. Friendly and excellent team! I went at 7:30 and was out in 15 minutes read more

I had a terrible experience with this location. A week ago I set up my employer drug screen and went to the fountain hills location they were very kind and let me know sadly their location doesn't provide that service and redirected me to this location. I set up my appointment up with the help of the fountain hills receptionist, under employer drug screen again. When I arrived a week later, I checked in and showed them my paperwork from my employer, they said you put it under the wrong service, which I apologized and sat down. I had to use the restroom badly and asked if they happened to know the wait time and if there was any way to honor my appointment, as the lady was answering my question the gentleman on the side of her interrupted her and very rudely said "corporate doesn't allow that at all, and you should have noticed that your service was incorrect I don't know what to tell you, you can go to the bathroom now but you'll have to go again whenever we are available and you have people in front of you, you can't just cut" (which I was just asking the wait and he was very rude as if I didn't make an appointment, and I was being understanding about having to wait due to it being under the wrong service) I responded and said "oh I'm sorry I just want to know the wait time" and he said "if you need to go to the bathroom I'll open the door but you aren't cutting everyone because you made the wrong appointment" (at this point he's raising his voice and I'm staying at the normal level) I respond again and say "okay sorry just didn't want to waste your time I know you guys get off at 3 it's 2:20 I didn't want to make you wait for when I have to go again" and he responded even louder now "we have ALL DAY I'm here until 5 I can wait" this was in a very belittling response and he rolls his eyes and walks away and comes back and says "they'll call you when they are ready," I reported this to the lady in the back she said "that's our lead I told him not to be rude to my team (I think she meant patients) but he doesn't work here I think he's just mad because he has to go to multiple locations but sadly I can't do anything about this due to his position. This just made me feel completely invalidated, she was very kind but I felt so upset and embarrassed because he was saying all of this so loud surely trying to embarrass me and I simply asked if there was any way I could use the restroom because I had to go. I already was very upset my company has to use labcorp because I know the experience isn't always great with them. This made me realize they are not worth going to because of how rudely they treat those who choose their company, I will be talking to my CEO to drop labcorp as their only third party Admin. And advise quick test or Sonora quest because I have always been treated with respect and things like this do not fly at those locations. I hope this gentleman is talked to and things are changed before labcorp really starts to see the affects these employees can make for the worse. read more

I recently moved up to the area from Tucson. This office is amazing. Lots of people but it only took me 30 minutes to get back. My phlebotomist was amazing and friendly. I had to email them my blood work order and in Tucson they keep you waiting all day if they even acknowledge they they received it. Here it wasn't a problem at all. Really helped relieve the stress for me. They were fast and efficient. Friendly and kind read more

Waited about 10-15 minutes to do a urine sample which seems quick to me because there was 20 people ahead of me. Anastasia, is the one who attended me and very professional and lively. I really like going to places where people are happy at their place of work instead of miserable and she is definitely happy, her liveliness is contagious, and great customer service! read more

Extremely rude and disrespectful staff. made an appointment and the front desk was extremely rude to me for absolutely no reason

Had an appt at 10:15am for a drug screen.. waited until 1:30 & my name NEVER got called, so i left lol. Went up to the front literally twice & was told i was still in the line? I was waiting for 3 hours just to pee in a cup.. also the lady up front with the dreads was rude lmfao, tyvm pls don't come here!!! i understand it gets busy but don't be bitter when people are taking their time to come to ur location for something important. Made an appt with the Gilbert location & a much better environment with much NICER people working, was also in & out and got what I needed to do in a span of only 15 minutes. read more

Don't go here if you need STAT results. A simple HCG test that is super important and the results never came within the 4 hrs promised!! 12 hours later and nothing!!!! read more

I've been going to this Labcorp for all blood draws for years now. I've never had a bad experience. It's an old building, but everything is clean and convenient. The staff is competent, professional, and compassionate. Wait times are reasonable, even for walk-ins. read more

If you're looking for a fantastic Phlebotomist go see Anastasia at PSC Tempe ! Also I was only there maybe 15 mins total.

After reading reviews, I was worried about getting in for routine blood work. But it was as easy peasy and friendly staff. Appointments online were booked out too far, so I just showed up before 7am as a walk-in. I was first in line of maybe 10 or so others. Doors opened at 7:00 and I was out by 7:15am and on my way to work. Bring your ID, lab directive with scan, and payment. Everything is electronic these days so be prepared for the kiosk. read more

Customer service has always been inconsistent, often poor, at this location. Now, they have reduced their hours so much, it's nearly impossible to use this location if you work business hours. 9-3 on weekdays and no hours on Saturdays makes this place almost worthless. read more

What a pleasant experience following the phone computerized appointment process. The parking easy and convenient. Self check in awesome with quick scans. No wait after checking in. The phlebotomist was so patient and understanding of my fear of the poke. A+ for her qualifications and gentle draw. This is my lab. read more

Top notch care and easy walk in service. Even paying for my visit was an absolute treat. They have got a great customer service team.

If I could leave zero stars I would. This happened on 16Jun2023 starting at approximately 1415. I arrive 15 minutes prior with my daughter to her appointment. Checked in on the kiosk and waited. My daughter's appointment was at 1430. People who walked in and checked in after us were being called up to the window. Still waiting. 1440 comes and I go up to the window and ask when my daughter is going to be seen. I'm immediately greeted with an attitude of "we don't see walk-ins". I explain that we're not a walk-in and she had an appointment at 1430. We're told that they'll see us when they see us. We're called back around 1450. As I'm waiting with my daughter (10.5months) in the draw room, I see across the hallway the phlebotomist taking selfies with a patient. I popped my head out and just asked how much longer since it was now 1500 and a half hour after her scheduled appointment. The phlebotomist was annoyed and said there was only two people drawing and she was busy. Finally 1515 someone comes in. I asked since my daughter is under 2 years old if it was just a finger and or heel poke. Phlebotomist says no, it's a full needle draw. My daughter is crying and screaming. They keep pulling the needle in and out of her arm. Eventually blood comes back out of her arm (not into the tubing) and she's bruising on the spot. I asked them to stop because my daughter cannot talk and clearly the screams mean she's in pain. They yank the needle out and tell me that I'll need to have her sedated next appointment. I was absolutely traumatized. My daughter was traumatized. They abused my daughter in the exam room. read more

The location was great. They were organized and very quick. I arrived at 6:45 as a walk in and there were 7 people in line. The doors opened right at 7am and I was able to check in with their kiosk (took like 5 second). I only waited about 20 minutes before I was called back. My technician was kind and fast. I barely felt her poke me which is great because I've had a lot of experiences in my life where that wasn't the case. I was out the door by 7:25! Thank you!! read more

I was able to make an appt for Saturday 9am at this location through the labcorp website but am here now and it is closed, sigh says open Monday-Friday. When I call their phone number though the message states they are open Saturday from 7am-12pm. Very confused and frustrated. read more

This place is NOT open Saturday.. We called the phone number & checked the website to verify the hours & of course, it is listed on both things. We got there & there's 2 other people outside saying it's not open. Everyone was disgruntled & upset that it'd be listed everywhere. There shouldn't be any reason why Labcorp doesn't have customer service to answer the phone to answer questions.. Please Labcorp do better with customer service & hours accuracy online & via the phone line. read more

This office scheduled and doesn't answer the for on time. Kept 3 of us waiting with out reason for over 30 mins. The phone number doesn't answer and the keys to different extensions also not working. They should be shut down. Horrible customer service Avoid at all costs! This is unexceptable read more

Came here because this is the lab my job has us to come to for employee health testing. Anyways, the lady at the front desk is far from welcoming. I had an 11:15am appointment. I checked in early at 11:05am and was told to sign in on the clipboard and as I did she asked if I had an appointment. I said yes at 11:15am. She said okay and then told me to fill out my info on the tablet which I did and then had a seat. 11:30am rolled around and they were calling everyone to the window but me so I walked up to double check and she said I should of marked on the sign in sheet that I had an appointment. I thought we established this already! Anyways, my last name was called by the lab tech 5 min later, she said hello, make a fist and you're done and I was on my way. I got the job done, but I just hate rude customer service. read more

Don't come here, if at all possible. Probably don't go to any LabCorp if my experience at this one and the one in Chandler are any indication. Both places had a totally worthless check-in system. You can do it via the internet, but you still have to use the dumb kiosk when you get there. Even doing that, the staff asks you non-verifying questions that you answered on the kiosk; what's the point? Upon being called at this Tempe location, I was asked "what do you need?" like I was some bother, instead of the more relevant question: "May I see your lab order?" Or, you know, "Good morning, how are you, may I see your lab order?" Then I was handed a cup, told "put your sample in the bathroom down the hall to the left, then you're free to go". Thanks, warden (?) Best part was the three other samples sitting in the sample receptacle when I got there. Makes one wonder how long they'd been sitting there. Hope nobody had to leave anything temperature-sensitive. What a joke. read more

Btw: I have been going to Labcorp since I was diagnosed with skin cancer since 2015. The cancer is not curable but is manageable and I am grateful I have insurance to pay for their skills. I go monthly for my blood draws and I have say the staff there is amazing and today I wanted to shout out to Sean. he was professional and painless. You may not know the more you go and draw from the same site the vein gets beat up but thanks to Sean no pain. Sean is the blood draw whisperer. You can ask for him when making an appointment. Thank you!!! JoAnna read more

I will say this about this LabCorp location...the two times I've came were w/an appointment they've been good about honoring them. I say this because I used to go to the the LabCorp in Old Town Scottsdale (which has since closed) and they seemed to NEVER honor appointments. Walk-ins, appts...all the same to them. This location is also clean and has a large waiting room with a lot of seating. They were short staff the last time I was here and plenty of people were complaining about the wait, but like I said, I was in and out with my appointment. read more