The type and quality of care here is second to none! This clinic cares about those whom they see…read moreand also follow up after visits. I've been there many times due to their excellent care. I take my family members there too. Always got the best of advice at University Health Walk-In Clinic.

I called and the guy who answered was rude. He said text your insurance info to this phone…read morenumber. What are you on your cell phone taking calls for people that want medical care??? Then he hangs up like he really doesn't to talk to you. I foolishly sent my info anyway. Then he calls me and says you have to pay 160 out of pocket for visits with this insurance. I said ok what are your hours he told me and i said bye but he hung up before i even got the words out. I would never spend a penny with these people because of him.

This was the worst urgent care experience I have ever had. To preface, I am currently in nursing…read moreschool and have prior, extensive, experience performing physical exams as an Advanced EMT. Based on that background, I am deeply concerned by the lack of clinical knowledge, thoroughness, and professionalism demonstrated by the treating provider, Conway Charles, FNP, during this visit... I had been sick for over 10 days, and by the time of my visit my throat was so swollen I was struggling to swallow and breathe, frequently drooling, and in severe pain. I rarely take medications unless necessary, but nothin (OTC or prescribed) was helping. After I mentioned taking an old oxycodone from a semi recent dental procedure (which to me, alarmingly, did not even help), Provider Conway Charles, FNP's demeanor immediately changed. He asked to "check my pulse," a second time, even though it was normal the first time, and did not palpate appropriately and instead appeared to scan my arm for track marks. This felt accusatory and unethical. I requested basic bloodwork due to feeling genuinely frightened for my health. His physical exam was rushed and incomplete. I had been experiencing intermittent stabbing abdominal/ body pain throughout the week, which I had mentioned earlier. During the middle of my visit, the pain suddenly worsened. When I tried to explain this, Conway Charles, FNP became irritated and questioned why I "didn't say it hurt" during palpation, despite the pain being intermittent and intensifying after the exam began. I explained my history of kidney circulation issues diagnosed in the ER and venous insufficiency that worsen during prolonged illness. Rather than listening, he repeatedly interrupted me, questioned the legitimacy of my diagnosis, and told me to "just go to the ER." When I calmly asked again for bloodwork, he raised his voice, removed his mask, and stated he "didn't want to," claiming they "don't do that," which is untrue and appeared motivated by the clinic closing soon. He also lectured me in a judgmental manner about using my inhaler, despite my explaining that my asthma is exercise-induced only and that my symptoms were related to throat inflammation, not my lungs. He then contradicted himself by stating my throat "wasn't swollen, just inflamed," reflecting concerning gaps in basic medical knowledge. He also questioned me about my antidepressant and anti-anxiety medications without explaining why, further contributing to the feeling of being judged rather than treated. I was hysterically crying and begging for basic evaluation, and his only response was that he "didn't want to" and that I could go elsewhere. I left feeling judged, unheard, and dehumanized, strongly believing I was being treated as dramatic or drug-seeking despite the fact that I never even asked for pain medication. My condition worsened after this visit. When I went to the ER, the physician stopped all medications prescribed by this urgent care and started appropriate treatment that helped. I am now improving. Alarmingly, I had been prescribed high-dose antibiotics that are renally cleared, which caused severe pain and vomiting given my kidney history. He was concerned about that lack of meds I was given for how swollen, irritated and inflamed my throat sinus and mucosal membranes were. This visit was a waste of time, money, and dignity. Even if a patient were seeking pain relief, they still deserve humane and ethical care. I cannot recommend this facility to anyone. Also, despite having insurance, the cost was unusually high compared to other urgent care visits, especially given the lack of appropriate evaluation or treatment. I felt extremely uncomfortable in this NP's presence :( Positive note: The front desk staff member working that evening was kind, patient, and empathetic, and genuinely seemed sorry about the situation. She was the only positive part of this visit.

I was disappointed with the care I received on Wednesday morning. The doctor I was assigned was…read moreincredibly dismissive to questions asked and sent me home saying "all you college students have come in with the same virus, it's just from you all partying all weekend". I would like to add that on Friday 11/7, I went to a different location of NextCare and they immediately sent me to the ER because my throat was so closed up I couldn't swallow. I was also told that if I had been on antibiotics 48 hours prior it wouldn't have had to be an emergency. Safe to say I would never chose this location again

Dear friends, have you ever had a toothache? I mean one in which the posterior gum is tender, and…read morethe slightest vibration from a gust of wind can cause electrifying pain. If you have, I empathize. If you haven't, I don't recommend it. Yesterday evening, I had tear-jerking pain from the toothache described above. The after-hours operator at my dental office recommended I go to an urgent care clinic to get the pain addressed, as apparently dentists are unable to call in pain medication over the phone. We hopped in the car and sped to the nearest urgent care we could think of: FastMed on University, which was set to close in 15 minutes. This is a clean and easily-accessible facility. We entered a lovely (and mercifully empty) waiting room. The front desk was not occupied the moment we arrived, but we did see a sign which read that a physician assistant was the only medical provider on-site. I deemed this a bonus! I was hopeful to be seen, and to have my medical issues addressed. A friendly receptionist appeared to talk shop with us, and soon after a curious radiology tech came out to chat too. It ultimately became evident that there was not much they would be able to do at FastMed. I unambiguously wanted pain medication, but they explained the best they could swing would be antibiotics. Well, between a host of infection-related symptoms I do not have, versus general pain so great I can only weep, I'm able to discern what medications I need. The receptionist did recommend a dental urgent care that I do plan on visiting, as well as dosage recommendations for NSAIDs. So, for being a helpful resource, and for being gracious enough to entertain my issues so near closing time, I say FastMed is "A-OK." I am obviously disappointed that they were unable to help me, and mildly annoyed that they deemed antibiotics a usable treatment without checking my vitals. Nevertheless, if you have non-pain-related health issues, perhaps this clinic would be good for you. Godspeed. Now then, back to my regularly scheduled 800mg of Advil. *** An important edit to my review *** It should be noted that the medical assistant and radiology tech with whom I spoke were not qualified to dispense the medical suggestions they made. This clinic will certainly not be receiving my patronage, but I still submit that for non-pain-related issues, they may be acceptable. Just make sure an actual medical provider assesses you.

brought my girlfriend in here to get seen for a sickness and the front desk lady who wears a durag…read morewas beyond rude and talked to us like we were toddlers when we simply needed clarification. Do not go here if you're looking to have a smooth experience

Fast,m and friendly staff. I was skeptical but they actually did a great job. Sent me my…read moreprescription and I was good to go!

If you love your child, never ever take them here! The nurse practitioner M. Kim prescribed my…read morechild antibiotics and steroids and it was flagged by Walgreens for being 4 times the limit for a 7 year old! And the steroids were flagged for being too low! I was also told this has happened with her before. On top of all this, Ms Kim thought my 7 year old son was 41 because his birthday was entered in wrong. I thought she was joking and she wasn't! Then she proceeded to say he was 4!!! This is after I told her he was 7 about 10 times. She couldn't figure out the dosage for him so we sat there and watched her google it for 10 minutes on her cell phone. And it ended up still being wrong to the point where Walgreens told me it could have damaged his heart! The whole experience was insane.

As a kid, I don't think to get a primary care physician. As an adult. I recognize I probably…read moreshould. And like so many I didn't go to the doctors until I had to. When I did I went to Primacare. If you ask me I wouldn't go to any other place , after the first visit, I decided that Primacare was going to be the place that would take care of me. I've chosen Primacare to be the house of my primary care physician. I've been going to them for years and have been listened to, cared for, and any opportunity I can. I recommend them to everyone. I've seen all the doctors that work with Primacare, specifically in this location, and everyone is so kind, considerate, and just wonderful people. Seriously. If you need a primary care physician this is the place for you. 10/10 100% care love them.

I wanted to add to my first 5/5 review and say that I've continued to love it here…read more Last week they were able to answer my question quickly and I wanted to thank the evening Friday staff Hannah and Emma, and Dr. Hannah, for their exceptional and fast care Thank you all!

I chose this provider based on high online reviews after my longtime PCP retired, but my experience…read morewas highly disappointing. In my opinion, Dr. Zweig appeared disinterested and dismissive during our interactions, even yawning during appointments. Communication with the office was a major issue. On Sunday, June 28th, I sent a portal message explicitly titled 'IMPORTANT: Serious Dehydration, GI Distress and Medication Conflict' regarding severe medication side effects. The office completely missed the standard two-business-day response window, taking a full four business days to reply on Thursday, July 2nd. In contrast, my two other specialists (GI and ENDO) responded immediately on Monday, June 29th and advised me to stop the medication immediately for my safety. When Dr. Zweig's office finally replied, the message simply told me to 'try your best to continue hydration' and add electrolyte packets. This advice was deeply concerning because the sodium levels in standard electrolytes directly conflict with my current long-term prescriptions. It felt as though my medical chart was completely ignored, resulting in a recommendation that was hazardous to my safety. A few months prior, I experienced severe vertigo and requested nausea medication. I was told I could not get a prescription without an appointment, despite explaining I was too sick to sit up or drive. They scheduled a telehealth visit with Dr. Gifford, DO, an hour later. While the medication was ordered and the conversation was ending, the doctor looked at someone off-camera and laughed right before hanging up. This felt highly unprofessional given my condition. This was my first experience with HonorHealth, and due to the communication delays and what I perceived as unprofessional conduct, it was a very poor experience.

Dr Zewig is quite unprofessional, arrogant and crass! Misdiagnosed me well over a year. Go to a…read moreDoctor that practices medicine not one who is only there for the paycheck!

Even though I did not use them. They did respond back to me for a service call. It's good to know…read morethat a house doctor can come to your home.

This is an overdue 5+ review for Dr. Windsor. We were visiting from out of town during spring break…read moreand needed medical help. We kept hesitating to call, hoping the symptoms would subside, but finally reached out and left a message that evening. To our surprise, Dr. Windsor kindly texted back after she was off for the day, asking how she could help. Through just a few messages, she correctly diagnosed the issue and urged us to head to the ER sooner rather than later. She was not only professional but also incredibly kind and reassuring. Her advice was 100% accurate and truly spared us what could have been a very difficult night. If you're needing medical attention, don't hesitate--Dr. Windsor is exactly who you want on your side when you need care the most.

Horrible. Truly. Better off going to ER. That's where we ended up after calling ahead and hearing…read morean answering machine saying they were open just with other patients. Mind you it was on a Tuesday at 2:30 when we arrived. Why is this important? Because it clearly states on the door their hours and that they are open from 1:30 onwards other than Wednesdays. Part of supplying care is letting people know you can't.

Was recovering from the flu and had strep throat incoming. All the usual Urgent Cares were booked…read moreout two-three days or closed; found Dr. Rosen's office by chance and figured I'd see if he was open. Walked in, seen, problem addressed and on my way in probably 30-45 minutes. No nonsense, no endless forms and waiting and computer printouts, just a doctor doing doctor stuff. He's a lifesaver.

Cons: I think the reception on the first floor can communicate more effectively and friendly…read more The time between your appointment and seeing the provider is 30 min to 1 hour! That's along time. They should schedule appointments to respect patients' time as well! Pros: the nurse practitioner is always super helpful and friendly. She tries to help me understand the underlying cause of problems. Overall, I like here because of my provider!

Trigger warning for eating disorders…read more I saw Diane Labban a total of two times when I was a student at ASU in 2018. The reason I saw her was because my ED therapist recommended her to me as an alleged ED-informed practitioner. The first time I saw her, I explained to her what I routinely explain to every practitioner: that I am recovering from anorexia nervosa, and any comments on my body, should they ever happen, are extremely triggering. For many, including myself, triggering comments like these are a life-and-death situation. Diane nodded like she understood. The session went fine. When I returned, Diane asked me follow-up questions. She asked me about the eating disorder I "had." I had to correct her. I said, "It's not a past-tense thing." She looked at me back from whatever she must have written in my chart, horrified, and admitted that she was ignorant. But it doesn't matter. The damage is done. When you imply that someone's restrictive eating disorder had to have been in the past, like the person sitting in front of you currently must not be suffering from it, it often sends the message to an anorexic person, "You must not be thin enough" or "You are fat." Or, you know, "You're just not killing yourself enough to get to have your mental health condition recognized." Regardless of whatever Diane meant by this, a comment like this has consequences. Anorexia patients already suffer from a deeply rooted and complex psychological stronghold that notoriously tells us that we are never sick enough no matter what we do, so needless to say, we do not need this from anyone, especially people we already take the time to set these boundaries with. Anorexia nervosa is a mental illness. It doesn't even have an associated body type. I had already made that abundantly clear, but even a simple google search will tell you that much. This is incredibly concerning. Do better.

The staff here is amazing! My daughter was hit by a car while riding her bike. She suffered two…read morebreaks in the wrist and one in the jaw. The truck never stopped. Nurse Katlyn took such good care of her. All the staff were so friendly and helpful. The registration lady was very cool and fun. The doctor was great. My daughter said the CT Scan guy was kind of a d**k and there was a dead cockroach in the ct room. We got trauma transferred to Banner UMC. The transfer driver was so cool and caring. The place is pretty run down but just old and seems like it's been there forever.

When I arrived to the emergency room I could not walk. I was not offered a wheelchair. I was in…read moreexcruciating leg pain. I told them my pain was a 8 out of 10 with 10 being the highest level of pain. When the doctor came to my room I was told I was not having an emergency, I would need to contact my primary care doctor, and no pain medication could be given to me because it could cause addiction. I was sent home with absolutely no treatment.