I had a great experience today. My phlebotomist, Aileen, has the touch of an angel. She drew…read moremultiple vials of blood, and the entire process was smooth, gentle, and practically painless. She has a wonderful personality, made me feel completely at ease, and did an outstanding job. My only suggestion would be for the front desk. There are two check-in kiosks, but everyone was standing in line waiting for one because we didn't realize there was another available. Letting patients know about the second kiosk would help keep things moving. Other than that, my appointment was quick, efficient, and on time. Thank you, Aileen, for making something most people dread into such an easy experience.

Several people and myself made appointments on line for this morning…read more Location is closed. We waited at least 20 min. We also called corporate office which from the sounds of it is outsourced and knew nothing. What a shame.

I always get nervous before blood draws because of my bad…read moreexperiences with other phlebotomists in the past. Glad today (April 10, 2026) to meet Sandra. She was very skilled in drawing blood, no bruising, quick and professional. Best care.

This place has the worst customer service. Staff had a bad attitude and would not offer any…read moreassistance. I brought my son in and waited an hour. Tried to ask questions and was completely rejected.

First time today at this location. It was inside a nice medical building, plenty of parking…read moreavailable. Mine is a walk-in which took about 30-45 minutes. The service was excellent. Leslie was very professional on all levels, even though she was busy... and that's what's important, just keeping a great attitude. I appreciate her! She went over the blood tests a couple of times which was good, and she also made sure she had me check that the labeling was correct, which was excellent. Like i said, very professional..

I got charged $230 for my tests even though my insurance always covers them. When I asked why I had…read moreto pay, the front desk lady just said "I don't know." I called my insurance later, and they said she should not have charged me anything. Watch out for this lazy worker. She is a fair-skinned blonde woman who should not be in customer service. She is useless, mumbles, and is very rude. She has zero patience, especially with old people. The only good thing was the woman who took my blood--she was super nice and friendly.

Very disappointing experience…read more I came here for a blood test as a walk-in. At check-in, I was told I would need to wait about 35 minutes, so I left and came back after the time I was given. When I returned, I was then told I needed to wait another 40 minutes. This was extremely frustrating, especially because I had already explained that I am pregnant and was experiencing significant nausea. I completely understand that walk-ins may have a longer wait and that the lab can be busy. However, I found it unacceptable to be given one wait time, come back as instructed, and then be told to wait even longer. If the actual wait was going to be this long, I would have appreciated being told honestly from the beginning so I could make an informed decision instead of wasting my time coming back. Very disappointing customer service and a complete lack of consideration for a patient who was clearly not feeling well.

I visited the Labcorp location at 345 Saxony Rd a couple of days ago, and what I witnessed was…read moreextremely disappointing. When I arrived, there were four people already waiting. I checked in and took a seat. After about 25 minutes, not a single patient had been called back. Finally, an elderly gentleman approached the receptionist to ask whether his paperwork had been faxed over. She told him it had not. Frustrated after waiting so long, he commented that they were incompetent and left. The moment he walked out, the receptionist loudly announced that they had made a mistake and actually did have his paperwork. Another patient pointed out that he had just walked out the door. Instead of going after him or trying to call him back, the receptionist responded, "I DON'T CARE!" She repeated several times that he had been rude, so she didn't care. She then laughed with another patient about how many rude patients they had that day. It was upsetting to watch. This was an elderly man who had waited patiently, only to leave because of the staff's mistake. Rather than correcting the error, they simply dismissed him. By this point, about 40 minutes had passed, and only one person--who had an appointment--had been called back. Then a pregnant woman arrived for a time-sensitive glucose test. She was told the system had crashed and was sent away. After she left, the receptionist again began gossiping with another patient, making comments about people scheduling glucose tests just to get ahead in line. After waiting nearly 50 minutes, I had only seen one patient taken back. Then the staff announced that the system had crashed. By then, everyone who had been ahead of me had left to go elsewhere, so I would have been next. However, after witnessing how patients were being treated, it didn't seem like I would be seen anytime soon, so I left as well. Ironically, I received a text message from Labcorp saying they were ready for me--nearly two hours after I had checked in. The long wait was frustrating, but what bothered me most was the staff's attitude. Mistakes happen, and technical problems happen. However, showing no concern for an elderly patient who left because of your own error, openly saying "I don't care," and gossiping about patients in the waiting room is completely unprofessional. Patients deserve to be treated with respect, compassion, and courtesy.

LabCorp plays a major role in healthcare sector and human well-being quality. They have…read moreknowledgeable staff and do their job in a timely manner

I've been to 2 different Labcorp offices. Both had ridiculously long wait times. When I've tried to…read moremake an appointment the only time options were no earlier than 1:30pm - this doesn't work if you need to fast.

So happy to find Dr. Moasis. He has helped me tremendously with some major health issues. For the…read morefirst time in years, I felt like a doctor listened and didn't rush me out. That is so rare these days to find someone who truly cares!

I tried a vitamin B injection because I'm constantly exhausted and thought what does it hurt to…read moretry? I thought I felt better so I went back a couple weeks later for another one. It's been several months now and I swear I feel better. I go in regularly for my vitamin B injection. It's not a magical cure by any means but I do feel like I have a bit more energy than before so it's worth it to me!

Appointment made and still have not been seen, going on 30 minutes…read more This location has always been prompt and efficient. Technician claimed I was called in waiting area outside but I never heard her call my name. Maybe an off-day...

Why do I keep coming back here? It is a problem every single time. I went today for an appointment…read moreat 9:45am and started to check in at 9:35. Waiting room was full and people standing in line to talk to the front desk person. I started to scan my code and the front desk person rudely said to not scan in because they are closed from 10am to 11am and to come back at 11am. WHAT? Never again with this place. No wonder the reviews are horrible.

Great care in any of your tests for your health, great service and good care for their patients,…read moremy experience with them is very positive, you can walk in or make an appointment , the staff are very friendly and helpful.

Can not talk to human on phone at 9:03 am I'm trying to get some basic information about getting…read moresome lab tests, and no one will pick up the phone. I went through the telephone prompting system, and ultimately the system hung up on me. Substandard service.

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!

April and Sierra were amazing with my 12 month old. The whole process was very quick and we waited…read moreabout 30 minutes as a walk in.

THE WORST!!! GO SOMEWHERE ELSE!!!…read more Let me start by going back over a year ago for this loser place. During my annual exam, my doctor sends over the lab work orders for routine blood work, which always includes a fasting blood test. I show up all fasted, and my orders aren't there. It happened to be when my grandchildren were visiting, so I opted to come back another time. The following year, I showed up again, fasted and ready to go. Guess what? They didn't have the orders AGAIN! I was told that I had to call my doctor's office to get the orders!! I'm paying them, but okay, I have to do the work to track down the order. I called. The receptionist confirmed that orders had been sent over three weeks before my appointment, but she had me wait while they faxed them, and she verified they went through. I guess they've been through this before. I returned to the receptionist, and she told me that she hadn't received it yet. I checked again in 5 minutes, still nothing. Again in 5 minutes, still nothing. After 20 minutes of waiting for them to get their act together, I left. I had the bloodwork done at a different lab that wasn't covered by my insurance. Another doctor gave me paperwork to take to them for some pre-op work. I made another appointment, fasted, and showed up with paper orders. I didn't pay too much attention to the orders since there was really one test that was a follow-up from an abnormal reading from the earlier test. I was given a urinalysis cup, but I didn't pay attention to the blood tests they were running because I couldn't do that. When the results came in the next day, the one test my doctor needed wasn't included. When I looked at my copy of the orders, there was never supposed to be a urinalysis. I suspect that the receptionist misread the orders and ordered the urinalysis (which was the item below the test I needed) instead of the blood test I needed. I say suspect, because I can't get hold of anyone to verify this for me (including my doctor's office). My entire surgery could be at stake here if I don't get that blood test, but I can't find out what happened. This entire operation needs to be shut down.