I always get nervous before blood draws because of my bad…read moreexperiences with other phlebotomists in the past. Glad today (April 10, 2026) to meet Sandra. She was very skilled in drawing blood, no bruising, quick and professional. Best care.

This place has the worst customer service. Staff had a bad attitude and would not offer any…read moreassistance. I brought my son in and waited an hour. Tried to ask questions and was completely rejected.

April and Sierra were amazing with my 12 month old. The whole process was very quick and we waited…read moreabout 30 minutes as a walk in.

THE WORST!!! GO SOMEWHERE ELSE!!!…read more Let me start by going back over a year ago for this loser place. During my annual exam, my doctor sends over the lab work orders for routine blood work, which always includes a fasting blood test. I show up all fasted, and my orders aren't there. It happened to be when my grandchildren were visiting, so I opted to come back another time. The following year, I showed up again, fasted and ready to go. Guess what? They didn't have the orders AGAIN! I was told that I had to call my doctor's office to get the orders!! I'm paying them, but okay, I have to do the work to track down the order. I called. The receptionist confirmed that orders had been sent over three weeks before my appointment, but she had me wait while they faxed them, and she verified they went through. I guess they've been through this before. I returned to the receptionist, and she told me that she hadn't received it yet. I checked again in 5 minutes, still nothing. Again in 5 minutes, still nothing. After 20 minutes of waiting for them to get their act together, I left. I had the bloodwork done at a different lab that wasn't covered by my insurance. Another doctor gave me paperwork to take to them for some pre-op work. I made another appointment, fasted, and showed up with paper orders. I didn't pay too much attention to the orders since there was really one test that was a follow-up from an abnormal reading from the earlier test. I was given a urinalysis cup, but I didn't pay attention to the blood tests they were running because I couldn't do that. When the results came in the next day, the one test my doctor needed wasn't included. When I looked at my copy of the orders, there was never supposed to be a urinalysis. I suspect that the receptionist misread the orders and ordered the urinalysis (which was the item below the test I needed) instead of the blood test I needed. I say suspect, because I can't get hold of anyone to verify this for me (including my doctor's office). My entire surgery could be at stake here if I don't get that blood test, but I can't find out what happened. This entire operation needs to be shut down.

So happy to find Dr. Moasis. He has helped me tremendously with some major health issues. For the…read morefirst time in years, I felt like a doctor listened and didn't rush me out. That is so rare these days to find someone who truly cares!

I tried a vitamin B injection because I'm constantly exhausted and thought what does it hurt to…read moretry? I thought I felt better so I went back a couple weeks later for another one. It's been several months now and I swear I feel better. I go in regularly for my vitamin B injection. It's not a magical cure by any means but I do feel like I have a bit more energy than before so it's worth it to me!

Called the 858 number listed for the Vista location and the representative had to transfer me…read more After call transferred waited over 5 minutes still no answer. . ? Just a simple question of whether I need to schedule an appointment for blood draw. Company DEFINITELY needs to hire more patient service representatives to answer

I'm really grateful that UCSD has opened an urgent care location here. I took my daughter to the…read moreUCSD Express Health location in Encinitas and they were at capacity. They recommended that we go to the Vista location - it was only about a 20 minute drive. The place was completely empty and the staff was super efficient and very thorough!

These guys just got bought out by Lab Corp. We used to able to get in and out in about 15-20…read moreminutes without an appointment. Now, we've been sitting here for an hour waiting. They erased all of our data from West pac so have to enter everything new. Patients with appointments are cutting in front of us because we did know you could make appointments. This place is horrible now. Just go to the regular Lab Corp instead of this place. A lot of people just left instead of waiting hours. What a shame, this used to be so good....

The woman who runs the front desk has some serious listening probs. I went in I showed her and the…read moreperson drawing me my lab order. But they SCREWED UP my last labs so they just ignored it. Everyone makes mistakes but not on a 6 TUBES of BLOOD ! Yet they didnt care. They just thought Im not a person. Im a walking blood bank. So the repeated all 6 tubes of blood and failed to complete the order I came in for ! I went ballistic. This was just a place that makes errors constantly and they didnt seem to care. I really think the front desk woman has something wrong with her. She needs help and I'm not saying that to be mean.

At the end of a 37 year on and off battle for my American citizenship, my ins officer said she…read morewanted a DNA test from my deceased father in order to complete the application. I contacted Jack and Jack went above and beyond to follow my family DNA which he said was very rare in order to pass the ins requirements. There were some hard times, but I am sure thatJack took on extra expense and put in many extra hours. I thank him so much. I recommend his service and care for anyone in my same situation. Thank you andergene!

Jack and D. Ann at Andergene Labs provided absolutely stellar service and went above and beyond the…read morecall of duty in completing the DNA testing for my son's CRBA application.... Jack arranged for expedited delivery of the collection kit, expedited return, and expedited processing. He kept me posted every step of the way... He emailed the results to the Embassy less than 6 hours after receiving the samples back.... I got my son's passport the next morning... The consular officials couldn't believe the turnaround time. As far as I am concerned, these guys walk on water. If you need DNA testing to support your processes at an Embassy, look no further, these are the guys you want on your side. I only wish I could give them more stars because 5 isn't enough.

I had a great experience today. My phlebotomist, Aileen, has the touch of an angel. She drew…read moremultiple vials of blood, and the entire process was smooth, gentle, and practically painless. She has a wonderful personality, made me feel completely at ease, and did an outstanding job. My only suggestion would be for the front desk. There are two check-in kiosks, but everyone was standing in line waiting for one because we didn't realize there was another available. Letting patients know about the second kiosk would help keep things moving. Other than that, my appointment was quick, efficient, and on time. Thank you, Aileen, for making something most people dread into such an easy experience.

Several people and myself made appointments on line for this morning…read more Location is closed. We waited at least 20 min. We also called corporate office which from the sounds of it is outsourced and knew nothing. What a shame.

I take my mom to Labcorp for her bloolabs . This is a very professional atmosphere, with two…read morekiosks for easy check-ins. The lobby is clean with a large screen TV that lists who is next to be called. The Technicians are very patient with older patients regarding communication, hearing and mobility.

I had two experiences - as a walk-in and having an appointment. Walk-ins are inconvenient. For both…read morethe patient and the staff. Staff definitely shows their irritation and will refuse to give you an estimated time frame for when you will be seen. You can make an appt online. The soonest that we could make it was seven days after. Having an appt is smoother. Everyone has to check in at the kiosk then there's a second check in to verify the info - so don't put your insurance card away. They will then call the insurance to verify payment while you wait and then you can be seen "shortly." Even with an appt I was seen about 30 min after my scheduled time. However, the phlebotomist was great with my child as she worked with another team member to distract my child while drawing blood. It's not easy and it's hard to hear a child cry but it has to be done so I appreciate their thoughtfulness. I'm sure labcorp is busy. It's clean but the service seems like a hit or miss.

Had my blood drawn today for my annual work up by RIO! I'm always anxious to have a blood test for…read moresome reason (I'm a baby) and she totally put my mind at ease! She was so friendly and sweet as can be and so quick! I barely felt the stick! Thanks Rio!!! Sheila G

They have basically decided they're not taking walk-ins anymore…read more It used to be you could come in as a walk-in and maybe wait twenty minutes to forty five minutes at worst. Now they will leave you hanging until somebody cancels and that could be all day long. Why not just say they don't take walk-ins anymore? And even worse if you're not the first sign in.

During my time at Exagen, I experienced inconsistent communication from management and often…read morereceived unclear or changing expectations about my responsibilities. I also felt that concerns were not handled consistently across employees, which created a perception of favoritism. One situation that was particularly difficult involved a report that I had been rude to a coworker by demanding they stop what they were doing and assist me. That description did not reflect what occurred. My intention was to request assistance related to work, not to be disrespectful or demand that anyone abandon their responsibilities. I was not given an opportunity to fully explain my perspective before conclusions were drawn. The experience highlighted the importance of clear communication, objective fact-finding, and allowing all parties to be heard before decisions are made. I value treating colleagues with respect and working collaboratively, so it was frustrating to feel that my actions had been mischaracterized.

I wish 0 stars was an option, considering how I was spoken to, I wish I could give negative stars…read more First I would like to start out by saying I've worked in the medical field for 13 years, so I have come across my fair share of appeals department and medical staff. Mrs.Shannon and her team 100 stars. I felt heard and they assisted me in every way . Their supervisor on the other hand is where I would give the negative stars. I have never been spoke to so poorly. I worry that Ms.Nikki talks to everyone in this unprofessional tone. I fear more comments will be left regarding her distasteful behavior. An email has been send to the CEO John Aballi explaining my experiences but has yet to be answered. Seems like I will have to escalate these concerns. Again Mrs.Shannon and her team are truly the gems of this entire department!