I recently went to this optical place for an eye exam without insurance, and they told me I needed…read moreglasses, so I trusted their judgment and spent $600 on a pair. After waiting three long weeks for them to arrive, everything looked blurry and wrong the moment I put them on. When I returned to the store hoping for a refund, they flatly refused--no returns, no money back. Instead, they suggested I pay out of pocket for another exam as a "second opinion," with the vague promise they might help afterward. Frustrated but determined, I did exactly that with a different doctor, who confirmed I don't need any prescription at all. I sent them the new report as proof, expecting a full refund, but they still wouldn't budge. Their only concession was to let me turn the unnecessary glasses into sunglasses for a credit. With no other options left, I reluctantly took them up on that offer--only for it to drag on another three weeks with the glasses still not returned to me. It's obvious their initial exam was inaccurate, their staff refused to take responsibility, and corporate clearly doesn't care enough to make it right. I won't be going back, and I'd strongly advise anyone else to steer clear unless you're okay with the very real risk of being misled, overcharged, and left with no resolution.

The staff is always super friendly and helpful. Drs are wonderful!…read more They validate parking also. (:

Simply the best service, glasses, and results. Been wearing their glasses for almost a decade and…read moreno other pairs could even come close. I've never seen clearer--and I've tried a bunch of different optometrists!

UPDATE: a place so nice we came here AGAIN four years later! Nobody beats Eye Geeks for wonderful…read moreservice and eye tests that don't blur your vision all day. Great selection of frames as well.

This was an amazing experience! Mark was so kind in helping me get my new glasses and he even…read morecleaned both mine and my husband's glasses just to be kind. He also gave us glasses cleaning cloths. It was just a wonderful experience. Our previous experience with the optometrist was amazing as well! They have a great selection of glasses and took VSP. I love this place. 10/10 would recommend!

As promised, Im adding photos and I finally picked up my frames!! The whole process from the eye…read moreexam to eye glass delivery was nice. This is my first pair of progressive glasses and it's definitely an adjustment for me. The staff walked me through how to use them, what to expected, and how it may be blurry in certain areas because of the blend from normal to the reading lower part of the glasses. It is an adjustment but their walk through was very helpful. I will be back again.

Amazing experience thank you Friedman optometry for helping me with my emergency pair today…read more Definitely will be back

Great customer service, Dr Haley was great and Jennifer was very helpful with suiting me up with…read morethe right frames

For a moment, the letters on the chart seemed to float between possibilities--sharp, blurred,…read moreuncertain. Then, with a quiet adjustment, reality chose one version and settled into clarity. The process felt oddly poetic.

I tried to make appitment but I had to cancel so I called again but phone receptionist or someone…read morepicked up was so rude and hang up on me before I say bye or thanks glad I didn't make appointment

First time here and everyone was welcoming. My mother needed her eye doctor to speak Japanese to…read moreexplain the process. This was a perfect situation for us. He was very patient with my mother. The staff also helped my mother pick out her new glasses and she was so happy.

Don't see Dr. Kurata unless you want to be strong armed into buying products from whatever brand he…read morereceives the most commission from. Forced me to switch brands. I suffered through a year's worth of the worst dailies I've ever used. I'm running low before I qualify for a new exam with a better optometrist, so I tried to order a different brand to get me by for the next month from elsewhere. He rejected the request and refused to verify my prescription so that I could. Greedy little man.

I had such a great experience at Gold Optometry! I came in to get new glasses and was examined by…read moreDr. Michelle Kim, and she was absolutely amazing. She was incredibly detailed, friendly, and made me feel very comfortable throughout the entire exam. I've been to several optometrists before, but this was by far the best experience I've had. She was very patient and understanding about my concerns and my complicated vision needs. My previous glasses were made at Target Optical, and they were so uncomfortable that my eyes constantly felt tired and strained. The gentleman who helped me with my glasses fitting and insurance was also extremely professional, knowledgeable, and attentive to all my concerns. I just picked up my new glasses yesterday, and wow -- they are so comfortable! I'm beyond happy that I found this office, and Gold Optometry will definitely be my optometrist from now on. Highly recommend!

Everyone there is friendly, skilled, and knowledgeable. I recently got a pair of glasses with…read moreprogressive lenses, and adjusting to them wasn't easy. I went back about three times and saw four different technicians for adjustments. Mr. Matthew Park was the last person who assisted me, and he truly stood out. He was patient, attentive, and highly knowledgeable. He even remade my lenses at no charge and put in a great deal of effort to ensure I was satisfied. I went back once more for another adjustment, and now they feel almost perfect. If you're someone who's hard to please or have a more challenging case, I highly recommend asking for Mr. Park. He clearly knows what he's doing and goes above and beyond to help--without ever showing frustration.

These guys are the best! Been going here for years. Super helpful and great selection of frames.read more

Ana and the ladies at Ooh La La are the best. They are so sweet and attentive. Ana is really…read moreknowledgeable and caring. The space is really cute. They have a good selection of frames. I'm really happy with my new readers.

Our first visit to Eagle Rock Optometry was amazing! We came in as a family for routine eye exams,…read moreand everything went smoothly. The place is very clean and well-maintained. Dr. Sepideh is professional, patient, and very thorough, she really takes the time to explain everything clearly. The staff is friendly and attentive, making us feel comfortable from start to finish. We also purchased our eyeglasses there, they have so many great options to choose from. Highly recommend this place, 10/10 experience!

Great service and cool frames! We are so glad to have Eagle Rock Optometry in the neighborhood…read more Thank you again for the help getting my wife squared away with her glasses.

I had some irritation in my eye, decided to have it checked out, glad I did, there was metal and…read morerust in my eye, too small to be seen with naked eye. I was seen by Dr. Choi, she was amazing!! After just a couple of visits she had my eye all cleaned out and back to normal. The entire staff is super nice.

Full disclose, this review is regarding my experience only ordering glasses, no optometrist visit…read more TLDR: I got what I needed, but will keep looking for a different place for my family's needs. My toddler daughter needed glasses and we already had a prescription from her pediatric Ophthalmologist. I was searching for a place closer to home that carried toddler frames, because the recommendations from her pediatric Ophthalmologist at the Dohney eye institute in Pasadena were all in SGV. I called New Vision specifically asking about frames for my 20-month old and after being satisfied with their answers, made an appointment. However, their selection was disappointing and they didn't have the strap-on toddler frames, as I was told on the phone. I went with the only viable option reluctantly because I wanted to get the glasses and didn't want to waste more time. I gave them the prescription (in paper form) and they had trouble with their scanner so told me they'd give it back to me when we picked up the glasses. I asked if my daughter needed to be present, and they said yes. When glasses were ready, they texted me at 3:48 Friday asking me to make an appointment, and said they were closing at 4:15 and reopened on Monday. Had I been notified even a couple hours earlier, I could have rearranged my schedule instead of waiting until Monday. So that was disappointing. Finally when picking them up, my daughter tried them on but they didn't really do anything else so not sure why my daughter needed to be present or why I needed to make an appointment. And they also didn't have the paper prescription that I had been promised. The person giving me the glasses made zero effort and just told me how easy it is to request it again from the ophthalmologist office. I obviously know this. This just underscored to me that things aren't communicated properly about patient requests.