The last PC I owned was powered by a 980ti running Windows 8…read more I've been thinking about building a new PC for years and decided to finally do it. I spent a couple weeks gathering all the components I've been eyeing and made the pilgrimage down to Micro Center (in Tustin) to take advantage of a great MOBO/Proc/RAM bundle. The last time I built a PC was in 2008 and at this point in my life, I just wanted an expert to help me get everything running and optimized. Gar was that expert. This guy knows his stuff and I couldn't be happier with my (first) experience at Helix. He runs the shop by himself and is clearly a lifelong PC enthusiast. It was really cool to see all his customers more 'aesthetic' builds that were in progress. I'm old so I wanted something with as little RGB as possible (haha). He even has a mini museum of PC components from decades past on display which really sent me down a VERY nerdy memory lane. He put together a 9800X3D / 5080 air cooled monster and everything runs perfectly. He optimized Win11 and walked me through everything he did when I picked up the machine. I would consider his shop a unicorn in 2026. Physical location. Passionate business owner who is offering top quality service in a niche industry. Fair prices.

I had been experiencing thermal issues with my new i7-14700K build and decided to bring it to HeliX…read morePC after seeing all the positive reviews. Garnik, the owner, exceeded every expectation. I dropped off my PC at 10 AM and he had it completely diagnosed and fixed by 3:30 PM - same day service when most shops would have kept it for days. But what really impressed me was how Garnik actually took the time to explain everything instead of just doing the work and handing it back. He didn't just slap on new thermal paste and call it done. He properly reapplied the paste, then noticed my fan configuration was all wrong and moved everything to the correct CPU pump headers and fan headers. He walked me through exactly what was causing the thermal problems and how he fixed them, then stress tested the whole system right in front of me so I could see it was running properly. Garnik was super knowledgeable, friendly, and got everything done way faster than I expected. It's honestly rare to find someone who knows their stuff this well and actually takes the time to make sure you understand what's going on with your build. If you need PC repair, building, or troubleshooting in the area, definitely check out HeliX PC. Best experience I've had with a PC shop hands down. Will be coming back for sure!

Yay, I'm the first. And I'm a gigantic fan…read more I first found Eddie's Computers seven months ago or so, while doing some online shopping to help a friend who wanted to buy a computer setup for her kids. It was time for them to have their own machine. But she didn't want to spend an arm-and-a-leg on it. I found Eddie's shop on Craigslist. It seemed too good to be true. $120 for a complete set up -- box, flat screen monitor, keyboard, mouse, and speakers? I called. It seemed legit. We buzzed out the 170 to Sylmar (tip: 170 to San Fernando Mission Rd. to a left on San Fernando Rd. to a L on Astoria. Make your first left once you're on Astoria, then a L onto Berg). He operates out of his garage. But what a garage! It's full of used desktops, monitors, and other peripherals. We told him what we wanted, and Eddie -- a stocky Latino guy who knows his stuff -- dug out a used HP desktop, Viewsonic 19" monitor, and the promised peripherals. Word loaded already, and XP operating system. Plus anti-virus and a few other programs. And not a junky box, either. More than 1 gig of RAM, and a big hard drive, too. Everything worked. $120 changed hands -- cash only, I think. And now, seven months later, it's still working perfectly. Can you spell B-A-R-G-A-I-N ? Then today, my own Dell Optiflex desktop wouldn't boot. I suspected a power supply problem.Called Eddie. He said bring it out. He was there. (I think he's always there!). He tested the power supply, which had gone bad. Looked around for a used one to replace it. (He'd told me $20 to do the replacement.) He didn't find one. He could have sold me another box, and I would have bought it, but at the last minute he went into the back and dug around some more. Back there, unearthed another older Dell, which he raided for its power supply for me! Everything got connected, and booted fine. But Eddie wasn't happy with the speed of boot, so he went into the system controls for me and de-listed some programs from automatic startup. That worked, too. Twenty dollars for part and labor. Are you kidding? B-A-R-G-A-I-N! So I can't recommend this dude highly enough. He seems to be open seven days, and well into the evening. Bonus: this part of Sylmar and San Fernando have some hellified Salvadorean restaurants. Get some pupusas while you're out there. Oh! Travel time from Studio City to his place? Under twenty minutes with no traffic. I timed it. JCBF: For any and all computer needs.

Eddie is THE BEST! Our laptop was not able to charge because the input for the charging cable was…read morebroken. He opened it up, found the problem, helped us find the part online, and when the part came in, fixed it up immediately! No hassle and no nonsense! Best part, he didn't charge an arm and a leg. Fair price for something we thought would be much more. We highly recommend Eddie!

My son and I have been to this particular Best Buy throughout the years. I have nothing but good…read morethings to say about their great selection of items, starting from their appliances and ending with all types of devices. They also have special aisles for movies, DVDs and unfortunately discontinued CDs. It's ok, I'll live. I have plenty of CDs to last me for a lifetime.. Service is impecable by all the employees. The minute you walk in until the minute you walk out. This is a BIG store. 2 stories. Has an elevator, escalator and 2 bathrooms. On this visit we were looking for a phone charger for my son's I-phone 13. An employee helped him find exactly what he was looking for and the price was affordable. $27.40 (including tax). As he was shopping for his charger, I was on the 1st floor looking for different styles/labels of vacuums and microwaves. Sarvin and Kelly were very helpful showing me different models of both appliances. They were a tad expensive for our budget. The last vacuum that we got from here is almost 10 years old. We will definitely return to see if they have anything that costs a little less. They do have some sales items which is a plus. It's a very nice, clean store with plenty of parking all around. 10/10. They also have snacks/beverages. We were there on April 3rd around 7pm. Thank you Best Buy Sarvin, & Kelly.

Nick went above and beyond to help us choose the right phone, even though the store had technically…read morealready closed about six minutes earlier. He never rushed us and made sure we felt comfortable taking our time to find exactly what we needed. He was attentive, thorough, and checked in on every detail to make sure everything was perfect. I had gotten off work very late, and the fact that he still took the time to help and support me meant so much. I truly appreciate his patience and dedication. I highly recommend asking for Nick if you visit the Best Buy in Sherman Oaks--the team should be proud to have someone like him. 10/10 experience!

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

Mark was very efficient and professional . He was extremely helpful in diagnosing the issue I was…read morehaving and came up with a great solution. I would highly recommend Mark for your PC or Mac needs.

Honestly... with my liquid damage on my 2024 Mac laptop with "juice" ... at that and a non…read moreremovable memory board...this was a better experience than I could imagine. My worst nightmare was losing my data... and everything chat gpt told me on what to do I did wrong.... Do not try and turn it back on and don't use a blow dryer. Just turn it upside down...fyi Not only did he repair my computer but I got my data... and since my computer screen was unrepairable he let me borrow a monitor until I can afford buying a new screen... Crazy thing is I was refered by a friend from NY who happened to be in town when he needed assistance for his computer. As big as I am about reviews I often feel tech guys are still gonna be less personable and all about the money. Well I was glad to have met "Eman" who made me feel reassured and comfortable with leaving my computer with him and not coming back with more costs then expected. He is honest and very respectful. makes sure he tries his best just to make customers happy. He had 3 differnt techs work on it. Bought a part that cost almost as must as he quoted me and still didn't add more on top. I gave him a tip just for being kind and I hope others too too and get to leave with the same rejoice I did. I cried when he gave me the news on my computer, not just cause he resolved my problem but because there aren't as many kind people like that in that industry let alone in the world. Bless his heart and his team. I'm coming back to get my desk top serviced too when I get enough money. I trust him and that's important to me!

Eman and Mety are personable…read more They were able to answer all of my questions and concerns. Eman, especially, was very informative in breaking down the details of why it was not functioning. The price was reasonable considering that the extended problems with my pc. I was able to leave it at the shop and pick it up 2 days later. They have a good sense of humor and they gave me extra appreciation applications on my PC as well. I appreciate them both and I definitely recommend them to any of your pc or laptop needs.

Extremely quick service and very reasonable price. A very honest and nice person…read more I took my laptop and have the owner restore it. It took him less than a day! Very satisfied with his service!

Alan is an amazing cool guy who can check your computer. He was really nice to me when he figured…read moreout my computer laptop. If you need a computer repair, go there '

Sometimes a company earns its good reputation by *not* taking your business. In this case, I asked…read moreabout whether I should bother repairing a 2019 MacBook Pro, and after describing its symptoms was told that I'd be better off with a new computer. I appreciated their honesty and customer-first attitude. In the future when I have a (repairable) problem, I'll be back!

Richie is fantastic! I've used his service twice now , and his customer service is great and prices…read moreare very reasonable .

I reached out to Ruben for gaming PC troubleshooting and repair services when I couldn't figure out…read morewhat was wrong with my brother's rig. Ruben provided exceptional service from start to finish. He's knowledgeable, honest, and incredibly detail-oriented. What really sets him apart is how much he cares about making sure the system is running at its absolute best, he'll even point out potential issues you didn't know were there just to ensure everything is rock-solid. He maintained clear communication throughout the process, walked me through the exact solution, and charged a very fair price. I'll definitely be back for any future repairs!

Ruben is amazing! I've needed his help a few times, always great about fitting me in, and repairing…read moremy laptop quickly. His pricing is very good and he takes the time to explain exactly what was done. Very happy with his service!