Alexandria always gives a fantastic haircut! The salon is very luxurious! They offer the best styling products too. read more

Kyrie is hands down the best colorist I have ever had! She has always listened to what I want and helped me achieve my desired look every time. She is fun, kind and talented! The salon is clean and bright and I am always offered a beverage by the front staff. Definitely recommend! read more

One of my favorite salons in the ATX! I'm loyal to a salon and this was the one I used in Austin. Very sweet ladies!

It has been years since I made it back to La Ruche! And I'm so glad I came back. Top notch service and they knew exactly what my hair needed! read more

The only thing I recommend about this Salon is Lily! She is amazing at cutting hair!! Otherwise, DO NOT give them your business!! They want you to keep a credit/debit card on file or they don't let you book with them! I've had my identity stolen before therefore I do not feel comfortable just giving my debit and or credit card numbers out to anyone!! Also, they don't have any stylist that can do both color and a cut. They require you to book two separate appointments. read more

I went in for low lights and highlights. I paid over 200 and I got Robbed. I am a blonde. I was given weird black streaks except my bangs were just a splotch of black, like a bird pooped on my head this black die. She left my roots un done as you can see by the photos. The 2nd worst hair dye I have ever had. Lisa isn't just rude she just hates life. While doing my hair she told me how she hates her job and can't wait to on line sales. Yes she was rude about EVERYTHING but it's just because she is bitter. These photos are from the day of and day after. It was horrible! Imagine coming OUT of the salon with this hair! read more

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Kyrie does a fantastic job on my highlights!! Her technique is on point and is very well blended at the roots! I always get compliments on my hair color because of it! My hair tends to get brassy and she has been the only hairstylist to be able to knock that out! Highly recommend her! read more

AMAZING!!!! Faith is literally the best. she kills it everytime!!! Her work is beautiful and she also makes every appointment so much fun with her positive attitude and sense of humor!! She is my favorite book with her immediately read more

Had a few amazing experiences with Lisa and a Leila who worked magic on cutting/trimming and blowing out my coarse thick hair. The professionals were great, my mistake was giving the salon more chances than I should have. Problems were with the colorists. I had one who had been consistent results. She was definitely pretty rough on my hair, but I justified that if she washes the dye roughly off of my head, I'm ok with the pulling during the color application. For the last 5-6 appointments, although the same colorist applied color, there were multiple different people (trainees?) who rinsed the dye from my hair, and sometimes blow dried. All of the different people did one or more or all of the following while rinsing: - pulled my hair very hard - sprayed water everywhere, including down my back, that plastic smock did nothing - didn't fully rinse the dye, and I can pull dye from my scalp after the "rinse", and also had allergic reactions to the dye left on my scalp - gave me incorrect directions to turn, raise my head while washing, and then accidentally pulling/spraying in the wrong direction - gave me directions to go to a rinse basin, or seat and then moving me somewhere else I really wanted to like the place, its close, I like Lisa and Leila, and I'm a creature of habit. But I finally got over my refusal of change when - I realized that every time I leave there, I have to go home and wash my hair immediately because it was burning my scalp - The final time when I was waiting in line to check in , two ladies who had just done chitchatting with an older gentleman (who looks like the owner), literally cut in front of me to pay, book their next appointment, and lollygag for another 10 minutes. The receptionist didn't acknowledge me or look up, and just let me go on with their requests. Quality and service were terrible. I was paying at least $250 per appointment (that I was originally happy to give to great stylists AND tip 20-25%), to be popped from one chair to another and sometimes forgotten. Ignored by receptionist, used as a guinea pig for trainees who were passed off as professionals. Ladies, save your money, time and sanity. Great stylists and colorists are abundant, look at their reviews on Yelp. Give THEM your business instead. read more

I have been going to Brian Charles for years and almost always had good experience. Today was different though. I love my stylist Kyrie but today I felt rushed. She saw 2 other clients in between my color , I did not mind giving the shampooing part to a new person ( who was nice but very very slow ) . At the end my hair was styled by Kyrie and the new girl all at the same time with 2 blow dryers and two people pulling my hair from both sides.. overall not a pleasant experience. Guess this happened because the salon has a new owner and maybe stylists are pushed to take more clients in a more crunched time ? Hope this won't happen again as I love Kyrie. read more

DO NOT GO TO THIS SALON. This place charges you a lot of money , treats you like dirt with no respect for you or your time, and to make it even worst leaves you with chemical burns and hair color ALL OVER YOUR FACE . it is agonizing and painful experience and sent me to urgent care. they will be sued. read more

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Fried my hair and yellowed my gray! Watched my hair falling out in foils as were removed in front . Went to "master colorist" and paid a lot for the worst color I've ever received! Second time I've tried the salon and last!! read more

Lovely salon with friendly and welcoming front desk staff. My almost 13yo daughter was extremely frustrated with her course wavy hair and Linda took the time to go through what she wanted her hair to look like. Specifically, reviewing what was doable with her hair texture, and even showing her how to blow her hair dry. read more

La Ruche Hair - Hair Salons Near Me - Austin, Texas

Just had my roots done and a gloss toner at Brian Charles Hair Studio by Ashton. Terrific job! She's new and is taking clients. Hurry in. This place is a great salon. After leaving California, I was having a hard time finding a stylist that knew how to do my hair-- in Austin--the way I asked. Finally found one at Brian Charles: April. Now I have 2 there that know what they're doing! April and Ashton. Last time here, April fixed a hair catastrophe I'd received from a salon in Bee Cave. April fixed it. She's great. Super experienced. Love her. But I will say, for a new stylist, Ashton was the bomb too! read more

La Ruche Hair - Fabulous experience - Hair Salons Near Me - Austin, Texas

I have no reason but to sing this hair studio's praises! After having a local salon cancel on my bride on the morning of her appointment, I scrambled to find the perfect salon to take us in on such short notice. The Brian Charles Hair Studio did just that! Sweet staff, quick responses, their hospitality at a 100%, etc. Linda worked her magic on my bride and we are beyond impressed! Definitely will be returning again! - A very satisfied, and relieved Maid of Honor read more

La Ruche Hair - Linda's beautiful work for my best friend's Bridal Portrait Photoshoot! - Hair Salons Near Me - Austin, Texas

I love having this salon in our neighborhood! Everyone is so friendly and does an amazing job. Faith has done my color for several years, and I couldn't be happier with her work. She listens and gives great advice/feedback on what will look good. Highly recommend! read more

Color - Unreasonably expensive prices!!!! Just a hair color, one color over, no highlights or anything - 185 dollars. They raised prices without letting me know. I could not believe it when the bill was given to me. I will not be going back there again. No way! Cut- uneven and definitely not whatI asked for - and again, completely overpriced. I would not recommend this place to anyone because of their unreasonable prices. read more

I love this salon, and specifically, Lisa H! If you are looking for a true professional with many years of experience in color, she's your lady. Lisa always listens to my desired outcome and also has recommendations. My favorite hair stylist ever! read more

Lisa is super unprofessional. Scheduled my consult this morning. Then left salon while I was sitting waiting to go get a drink. Also, have prices posted on website this morning. During consult they advised $25 more than posted but will not honor. read more

Brian Charles Hair Studios has cancelled two consecutive hair appointments (one cut, one color) long after it was set. This is an ongoing communication from February 5 to March 5, and it is supremely disappointing. Photos of our text exchanges are posted. For some reason this salon's booking person cannot keep track of training stylists and they leave -- and those of us counting on updating our hair waiting for weeks are left in the lurch. After they break the agreement, there is no offer or incentive of replacement to maintain good relations. They explicitly do want THEIR time to be respected however. Edit: Even more a model gig, it is the most unprofessional one I have come across. read more

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Today was my second visit with Kyrie. She is so personable and friendly!! I really enjoy sitting in her chair! She is an amazing colorist and is very talented! The placement of my highlights has been perfect both times at the exact icy blonde tone I like! I can't wait to see her again for my next visit!! :) read more

The best salon and stylist! I've been going to see Faith close to 8 years (she saved me after worst dye job of my life-done at another salon)! She always takes the time to address desired look, precisely adds color, and exceeds my expectations with each visit. I receive compliments on my hair all the time, Faith's talent is obvious! Thank you Brian Charles Studio for having such a great stylist and an amazing atmosphere, always looking forward to my next visit! read more

La Ruche Hair - Hair done by the Amazing Faith - Hair Salons Near Me - Austin, Texas

As a longtime customer of this salon I've noticed some changes over the past few months. The salon did change ownership about 6 months ago. Unfortunately, the two receptionist's they use to have are no longer working there. They use to greet me by name as they checked me in and offer me a drink. Now, no hello or welcome at all. Upon checking out the new receptionist does not ask if everything was ok with my service as they use to ask because quite frankly they act like they could careless. Some prices have gone up as well; some warranted others are ridiculous. I no longer feel a need to pay high prices for a supposedly upscale salon when they act like they don't care if they have my business or not. Sure wish Ric and Jon still owned and ran this business. read more

It has taken almost a year for my hair to grow back after getting butchered there. Had been a customer for many years.

I had a 10am appt with Tan today. When I showed up a few min before 10 I was greeted by an unsmiling hostess who told me Tan would be right with me and then she went back to staring at her computer. What she didn't tell me is that Tan wasn't even in the building. They didn't offer me any update or ask if I was comfortable. In fact, I felt like I had bothered her to check in. There was absolutely no communication by the staff while I waited. At 10:10 I walked up to inquire about Tan and was told they would try calling him to see where he was. That's when things started to unravel. Tan came in from the parking lot about 5 min later looking like he'd just rolled out of bed. He said he had been sitting in his car because he thought I was late. That made no sense to me so I asked what he meant. He then said their system must have a problem because he didn't receive the message letting him know I'd arrived. If he wasn't even at work yet, why would it have mattered? Shouldn't he have come in to set up for me? His whole explanation made no sense. He then asked me (still standing in the lobby) what I wanted done with my hair. I asked him if he wanted to discuss it there in the lobby or if we should go back to his chair. Tan said he couldn't take me back because there was an Islamic woman back there who didn't want a man to see her without the hijab. They kept repeating this as if it were the woman's fault instead of theirs that they were running late. It bordered on Islamophobic which irritated me even more. So I asked, "you mean you don't have a station to cut my hair?" He said no, he couldn't go back there because of this other client. (So why would they book me if they didn't have a place to see me?) At that point, another employee suggested he use someone else's station. They obviously hadn't thought through the situation as that was the obvious solution (the place has two sections divided by a wall). The woman who they had been referencing came up to pay at this point and her stylist joined the conversation. She was professional and nice, but there was no way I was letting Tan cut my hair at that point and no alternative solution was presented to me. I didn't trust his judgement, presentation or customer service. My final thoughts are these: 1. They need a re-training on customer service for their front staff. 2. Stylists should be on time 3. Stylists should look professional 4. Don't make excuses, offer solutions 5. Communicate with clients. My issue isn't him running late. It is the complete lack of communication or care for my comfort that got to me. I should not be made to feel I am not important. 6. If there is an issue, don't hash it out in the lobby, sit down with the client somewhere comfortable. I will NOT be back. read more

I am so happy I gave Brian Charles Salon a 2nd chance. I loved Mandy, Tony and the entire staff making me feel welcome. But the best part was my color and cut. Mandy is a miracle worker and really helped fix my color problems. Tony gave me the best haircut I have had in years. They gave me great styling tips and ways I can take care of my hair. I will be back! read more

La Ruche Hair - Great color!!! - Hair Salons Near Me - Austin, Texas

I have gotten my hair done twice at this salon with Makenna. With each time I have been completely blown away by her professionalism, expertise, creativity, time management, and overall refreshingly upbeat demeanor. She has so much skill and knowledge and is always happy to share about the process. I definitely have made a mess of my hair from previous home experiments and am baffled at how much she always seems up to what feels like an impossible challenge- and succeeds beyond my expectations! Makenna is a true miracle worker and hair aficionado. Your hair is an extension/expression of your personality and has such influence on your confidence. I can 100% say that Makenna's work has me feeling most like myself/a billion bucks. I will not trust anyone else with my hair and would be willing to drive the distance just to see her. She is the total package and would be a great asset to any salon. The salon itself is lively, clean, and everyone here is quite warm and welcoming. There have been several moments where colleagues have stopped by to compliment on Makenna's work (and I often hear uplifting comments being passed between everyone in general) and I can tell that they have a strong, supportive family going on here. read more

This salon is top of the line. They carry Kerastase products which are my favorite The front desk is always nice and helpful.Another great thing is the decor is gorgeous and it always smells amazing there. Jennifer is an excellent stylist for cuts and I could recommend anyone to her. Just a lovely experience everytime and I always leave loving my hair. read more

After moving from Houston and driving there every 6 weeks to get my hair done for over a year I decided I needed an new salon at "home". I've had several bad highlights and I was so scared to try someone new, blondes can definitely be hard to make happy with color. Faith was referred to me and I was scared to death, palms sweating, watching her every move. Over a year later, I'm so happy I made this switch! Faith is amazing and knows how to make a blonde happy! It's comforting knowing I can go in, sit down and not worry about how my color is going to turn out. The salon is great! Such friendly staff, they offer wine also! :-) Gabby and Jenn are both great at keeping my hair long and healthy! read more

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paid $350 (290+ gratuity) for a keratin treatment. seems like only the top portion of the hair was treated and rest all is still frizzy !! went back and Leila says : your hair is coarse and this is the best ! nothing else can be done. I have been getting keratin done for almost 10 years and I know what it should be and what it is !! She didn't want to admit that she didn't treat the entire length of the hair and kept saying it's my hair ... read more

This place is BEAUTIFUL to say the least. The product knowledge all the way down to the guest experience is ASTRONOMICAL. You will always feel like a priority in this salon and the vibe is amazing. read more

I loved this salon. The atmosphere is very welcoming. Everything is neat and clean. They are following social distancing and everyone that I saw was wearing a mask. My stylist gave me a great cut and style. I booked my next appointment. read more

Kelly gave me a great haircut! She took the time to listen to what I had in mind and she also offered some suggestions. She is also very friendly which is a plus! I think it's also very nice when the owner takes the time to say hello to the customers! read more

Toni cut my hair, I never knew someone to explain what and why he was doing certain methods of cutting to my hair, and how it would lay and it's just perfect. I never had this experience before it was amazing. I come from a small town compared to Austin and this was a truly amazing experience all around. I can't thank Toni or kyrie enough for cutting and coloring my hair to perfection and blending everything so well. with so much knowledge between the two and how every process was explained I will definitely be coming back, and highly recommend to anyone new to the area or new to the location. True great artists here read more

Really enjoy coming here and seeing Ric. He's super nice, extremely talented and just an enjoyable way to spend the afternoon. I always get compliments on my cut and color (thanks Chase) so although I don't get a hair cut as often as I'd like (or should) I always leave feeling great. Also, how awesome is it to have such a great place in this neighborhood. Love that they're expanding too! read more

My hair cut was fine but having someone who must of been a manager or owner show up with a timer on their phone that had run down to zero at thirty minutes past my appointment was extremely unprofessional. I was 5 minutes late due to traffic and if this was an issue then the appointment should of been rescheduled but I didn't come for a $55 hair cut to feel rushed. The same person even peered around the corner and looked at my hair dresser again as if to say hurry up. Simply unacceptable. read more

The receptionist was so helpful and did great follow up. The studio was very nice and Jenn was very kind. She really took her time with creating a beautiful updo for a wedding I was going to that evening. I don't live in this area and so had to rely on reviews. I was very pleased. read more

My first visit to this salon, and to Jen Johnson. Five Plus stars for both. Lovely salon. Everyone was pleasant and so welcoming! No snooty people here! Beautiful, friendly, helpful young women at the front desk. I have fine, naturally curly hair, and am recovering from not one, but two bad haircuts. No kidding, it seemed like Jen was reading my mind. She understood exactly what was going on with my hair - and I am thrilled with my haircut and the styling. Usually I go home, rinse my hair out, and style it myself. Not yesterday! Have already made my appointment for my next styling with Jen. Highly recommend this wonderful salon - and my favorite, Jen! read more

Amazing service & the owner came by to make sure my hair was 100% perfect! If you are looking for a salon to go to from here on out, choose this place. read more

La Ruche Hair - Haircut! - Hair Salons Near Me - Austin, Texas

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This review is way overdue as I've been coming to Brian Charles for years. I love this salon, the decor is so nice, modern and I love the warm colors. The new space is beautiful after the extension and remodel. I see Jennifer and she is the best hair stylist I've ever had. I can't imagine seeing anyone else! I always love her cuts and blow outs. She makes my thin hair look so full and healthy. Great experience(s) and salon - I even still come here after we moved away from up north. Love it! read more